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Summary of reviewsRamada by Wyndham New Orleans enjoys a strategic location near downtown and the French Quarter, making it convenient for visiting major attractions. Guests value its accessibility to highways and public transportation. The close proximity to Bourbon Street and Dillard University adds to its appeal. However, the surrounding neighborhood's safety concerns, including mentions of crime and street walkers, temper the overall experience despite the hotel's gated security.
Breakfast receives mixed reviews. While some appreciate the simple offerings like waffles, sausage links and grits, others find the variety and quality lacking. Guests often encounter shortages and subpar items, which impact their dining experience negatively.
The rooms at Ramada by Wyndham New Orleans vary significantly in quality. Positive reviews highlight spacious, comfortable rooms with amenities such as jetted tubs and good water pressure. However, numerous guests report cleanliness and maintenance issues, including mold, pests and outdated furnishings. Cleanliness appears inconsistent with frequent complaints about dirty linens, unclean bathrooms and unpleasant odors detracting from the stay.
Staff interactions also vary but generally lean towards positive. Many guests find the staff friendly, helpful and responsive, especially during the day. The manager receives commendations for addressing issues promptly. However, some negative experiences point to unprofessionalism and a lack of responsiveness, particularly during night shifts.
The WiFi experience is inconsistent; while some guests report seamless connectivity, others struggle with weak signals and non-functional internet, indicating a need for improved infrastructure.
The gym facilities receive mixed feedback with some guests appreciating the setup when available, while others are disappointed by closures and inadequate maintenance.
The pool is a notable highlight, frequently described as clean, large and family-friendly. However, its early closing time and occasional cleanliness issues are minor drawbacks.
Beds garner mixed reactions; many find them comfortable, but others face issues with hard, worn-out or broken mattresses. Bedding quality is also inconsistent with reports of stains and insufficient sheets.
Accessibility accommodations are lacking with notable mentions of the absence of elevators and handicap-friendly amenities, which may be inconvenient for those with mobility challenges. The gated parking area adds security for vehicles but staff sensitivity training, especially in handling service animals, could improve the experience for all guests.
Overall, while Ramada by Wyndham New Orleans offers several appealing features such as its prime location, responsive staff and family-friendly pool, the hotel faces significant challenges in maintaining consistent cleanliness, room quality and adequate breakfast offerings. Improvements in these areas could greatly enhance the guest experience. Show more
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Motel with Swimming Pool
Outdoor Pool
Accessible Motel
Motel with Gym
Motel with Outdoor Pool
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Guest Reviews
5.1
Rated
Location
Ramada by Wyndham New Orleans has a location that presents a mix of convenience and caution. It's notably close to downtown, the French Quarter and provides easy access to highways and major roads. Guests find it advantageous for quick trips into town and using public transport with a bus stop conveniently located right in front of the hotel. The hotel's proximity to popular spots like Bourbon Street and key centers like Dillard University is frequently highlighted positively.
However, the surrounding neighborhood is perceived as quite challenging. Many reviews mention the area being unsafe with frequent mentions of street walkers, crime and general sketchiness. Despite being conveniently located, the immediate environment around the hotel is often described as rough and not family-friendly. The hotel itself is gated, which some guests appreciate as an added security measure, but the overall external atmosphere still leaves many feeling wary.
In summary, while the hotel's centrality and ease of access to various New Orleans attractions are seen as significant benefits, the surrounding neighborhood's safety concerns are a prevailing issue among guests.
Breakfast
Guests have shared mixed reviews about the breakfast at Ramada by Wyndham New Orleans. On the positive side, some found the breakfast simple but good, appreciating items like waffles, sausage links and grits, which were noted to be tasty. Complimentary breakfast was a welcomed feature for many with some guests complimenting the polite and helpful breakfast staff. However, numerous reviews indicate significant areas for improvement. The breakfast offerings were frequently described as limited and lacking variety with recurring issues of food running out early in the morning and insufficient quantities for all guests. The quality of items such as donuts, cereal and coffee was often criticized and several guests experienced empty breakfast stations or missing options like fruit and milk. The breakfast was also described as heavily monitored, which some found off-putting. Efforts to improve the breakfast variety, quality and availability could greatly enhance the guest experience.
Rooms
Ramada by Wyndham New Orleans offers a mixed experience in terms of room quality and maintenance. Some guests appreciated the spacious and clean rooms, finding them comfortable and well-appointed, especially enjoying features like jetted tubs and good water pressure for hot showers. The two-bedroom suites and larger rooms were highlighted for their size and layout, making them suitable for families or groups.
However, numerous reviewers pointed out significant issues with cleanliness and maintenance. Common complaints included rooms that were dirty, had bad odors or felt damp and musty. Several guests reported unpleasant findings such as mold, roaches, bed bugs and stained sheets, indicating a severe need for thorough cleaning and pest control. Maintenance problems were frequent with broken fixtures, missing essentials like microwaves and shower curtains, non-functional TVs and faulty air conditioning being commonly cited. The overall feeling of many rooms was one of neglect with peeling paint, chipped ceilings and outdated furnishings.
The property itself also seems to suffer from logistical issues with some guests mentioning difficulties in locating their rooms due to non-sequential numbering and long walking distances. The staff received mixed reviews with some guests encountering helpful and accommodating personnel, while others faced delays in receiving necessary room changes or essentials.
In summary, while the hotel does offer comfortable and spacious rooms for some guests, many others have faced significant cleanliness and maintenance challenges, indicating variable experiences depending on room allocation and upkeep.
Beds
The beds at Ramada by Wyndham New Orleans have garnered mixed reviews from guests. Many appreciated the beds, describing them as comfortable, super comfortable, nice and soft and big and comfortable. However, several guests encountered issues such as beds that were uncomfortably hard, worn out or even broken, leading to a less than satisfactory sleep experience. Complaints included beds that felt like plywood with a sheet, sagging mattresses and beds with springs poking out. Some guests also found the bedding to be flawed with reports of burn marks, stains and torn or insufficient sheets. Despite the various concerns, a few reviews highlighted that the beds were clean and some guests did manage to get a good night’s sleep. Overall, while some aspects of the bedding were positively noted, several aspects need improvement for a consistently comfortable sleep experience.
Cleanliness
The reviews of Ramada by Wyndham New Orleans reveal a significant concern about cleanliness. Despite some praise for comfortable beds and occasionally clean rooms, a pattern of complaints dominates. Issues range from filthy floors that leave feet black, to infestations of roaches, gnats and ants. Many guests noted mold and mildew, particularly in bathrooms and broken fixtures, including toilets that didn't flush and leaking air conditioners.
Housekeeping practices were highly inconsistent with numerous reports of rooms not being cleaned upon arrival, dirty linens and a lack of fresh towels. Some areas of the hotel appeared unkempt and poorly maintained with noticeable dust, grime and unpleasant odors. Specific grievances included sticky floors, dirty walls and unclean furniture, which detracted significantly from the overall experience.
On a brighter note, there were occasional mentions of very clean rooms and friendly staff, but these were overshadowed by the pervasive cleanliness issues. Overall, while the property had moments of cleanliness and comfort, it evidently requires significant improvement to meet guests' expectations consistently.
Staff
Ramada by Wyndham New Orleans offers a mixed bag when it comes to staff interactions, but the positive remarks from guests often highlight their friendly and helpful demeanor. Multiple reviews describe the staff as very nice, super friendly and accommodating, making efforts to meet guests' needs, such as moving rooms or handling requests with a smile. Guests frequently mention that front desk personnel, maintenance staff and housekeepers were professional, responsive and pleasant, contributing to a welcoming atmosphere.
Several guests appreciated the manager's friendliness and honesty, noting that management took action on complaints and ensured guest satisfaction. Specific employees, including receptionists and housekeeping staff, received praise for their courtesy and professionalism. The staff's attentiveness towards children and maintaining pool area safety was also highlighted.
However, it's important to note that not all feedback was positive. A significant number of reviews indicated encounters with rude or unprofessional staff, particularly during night shifts or at specific times. Some guests mentioned that the front desk staff were unresponsive, indifferent and at times, outright disrespectful. There were complaints about the staff needing better training and displaying a lack of organization and professionalism.
Despite these mixed reviews, the more positive experiences highlight that many staff members at Ramada by Wyndham New Orleans strive to provide a friendly and accommodating environment for their guests.
Wi-Fi
The WiFi experience at Ramada by Wyndham New Orleans has elicited mixed feedback from guests. Some have reported no issues, indicating that the WiFi access worked very well throughout their stay, describing it as good and even consistent in some of the clean, modern rooms. The lobby area also seems to offer reliable internet access for those who need it.
However, a significant number of guests encountered problems with the WiFi. Reports of no WiFi, weak signals and connectivity issues were common with some guests noting that the internet only worked in certain areas like the lobby or outside the rooms. Others found the WiFi to be non-functional for extended periods, sometimes lasting for days. Several reviews suggested a need for stronger WiFi and booster installation to improve connectivity.
In summary, while some guests had a satisfactory experience with the WiFi, many others faced significant challenges, making it a point of inconsistency during their stay at the hotel.
Gym
Visitors to the Ramada by Wyndham New Orleans noted mixed experiences regarding the hotel's gym facilities. While some reviews mentioned a large and pleasant gym, others indicated the gym was not available for use during their stays due to it being closed or undergoing maintenance. Guests highlighted the need for improved equipment maintenance and several were disappointed to find the gym either not fully equipped or non-existent despite prior expectations. These factors led some to question the overall value of their stay.
Pool
Guests of Ramada by Wyndham New Orleans have generally positive remarks about the hotel's pool facilities, emphasizing that the pool is a great feature, especially for families with children. Many appreciated the large size and cleanliness of the pool. The terms nice outdoor pool, big and nice pool and amazing pool appeared multiple times across different reviews, noting that the pool area remained clean and well-maintained.
However, some guests experienced inconsistencies with the pool's availability. Several reviews mentioned that the pool closed early at 6 pm, which seemed to be a common inconvenience. Others noted occasional cleanliness issues, referring to the pool not being clean enough or the bottom of the pool being nasty.
Despite these drawbacks, many guests enjoyed their time at the pool, describing it as awesome and a plus for the kids. The area surrounding the pool was also appreciated for its sitting arrangements, providing a comfortable space to relax. Overall, while there were minor issues with hours and occasional cleanliness, the pool at Ramada by Wyndham New Orleans remains a popular and valued amenity among guests.
Accessible
Ramada by Wyndham New Orleans offers guests complimentary gated parking in a secured area, which provides an added sense of safety for vehicles. However, it's crucial to note that the hotel falls short in terms of accessibility accommodations. Guests have pointed out the absence of elevators and handicap-friendly toilets, which could be inconvenient for those with mobility challenges. While free parking is a perk, the lack of key amenities such as microwave ovens and accessible toiletries placement in bathrooms has been mentioned. Additionally, an incident involving the mishandling of a guest's service animal indicates that further staff training on accommodating guests with disabilities would be beneficial. Despite the secure parking setup, improvements in accessibility and staff sensitivity are needed to better serve all guests.
Outdoor Pool
Ramada by Wyndham New Orleans offers an outdoor pool that generally receives favorable feedback from guests. Many reviews highlight the pool as clean and well-maintained, providing a pleasant environment for families and leisure seekers. The pool area, including a shared terrace and patio, enhances the outdoor experience and is appreciated for its tidiness.
However, there are some concerns noted. Although the pool is described as nice and the surrounding area well-kept, it operates on a limited schedule, only open from noon to 6 PM, which some guests find inconvenient. Additionally, there are occasional remarks about the pool being closed or not as clean as expected with some comments about lack of maintenance and unwanted smoking in the vicinity. Despite these issues, guests generally find the outdoor pool a positive feature of their stay at the hotel.
Yes, Hotel 10 Extended Stay has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel 10 Extended Stay.
No, Hotel 10 Extended Stay doesn't allow dogs.
No, parking facilities aren't available at Hotel 10 Extended Stay.