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The Ritz-Carlton, New Orleans

New Orleans , 921 Canal Street (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPositive reviews of The Ritz-Carlton, New Orleans highlight its perfect location just blocks away from popular sights like Bourbon Street and the French Quarter. Guests rave about the luxurious facilities and exemplary hospitality with many feeling truly spoiled during their stay. The Christmas decorations are also a standout feature, adding to the already lovely atmosphere. The Club facilities are impressive and sure to impress guests. Overall, the hotel receives high praise and a true five-star rating from guests, making it a favorite among visitors seeking an exceptional stay in a true 5-star hotel.
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Hotel with Spa

The Ritz-Carlton Spa, New Orleans is an escape to luxury in the heart of the French Quarter. A visit to the spa is a journey to connect with the city's mystical energy and vibrant essence. Immerse yourself in signature treatments that embody the spirit of New Orleans, including the Voodoo Ritual and a couples' experience with coffee and praline. Boasting a spacious 25,000 square feet, the spa is the largest in the city and offers 20 treatment rooms. Surround yourself with a serene atmosphere inspired by nature and the vibrant energy of New Orleans. Unwind with a Hot River Stone Massage, a rejuvenating therapy that uses warm stones and moderate to deep pressure to soothe tired muscles and promote relaxation. Revive your body and mind with this traditional massage, tailored to your desired level of pressure for a feeling of revitalization and relaxation. A facial enhancement is also available to reveal a brighter, healthier complexion.

Hotel with EV Charging Stations

Luxury Hotel

Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Location of the pool: Indoors in the spa

Is it a pool of special type?

Resistance pool for exercise

Is the pool accessible to persons with disabilities? Yes

Answers last updated by The Ritz-Carlton, New Orleans

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

5-Star Hotel

Room Types

Club Level King Room, Club level, Guest room, 1 King This king room features free Wi-Fi, and access to the Club Lounge. The lounge offers complimentary breakfast, light snacks, hors d' oeuvres, cocktails and sweets at select times throughout the day. A dedicated concierge staff is also available.

Deluxe King, Guest room, 1 King Decorated in rich colours, this room features an iPod docking station. A lush bathrobe and a work desk are included.

Deluxe Double-Double Room, Guest room, 2 Double Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a TV with satellite channels. The unit has 2 beds.

Executive Suite, 1 Bedroom Executive Suite, 1 King, Sofa bed Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious suite offers air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a TV with satellite channels. The unit offers 2 beds.

Courtyard view, Guest room, 1 King, Courtyard view Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a TV with satellite channels, a minibar, a tea and coffee maker and a seating area. The unit offers 1 bed.

City View King, Guest room, 1 King, City view, High floor The spacious air-conditioned double room features a wardrobe, a safe deposit box and heating. The unit has 1 bed.

City View Double-Double, Guest room, 2 Double, City view The spacious air-conditioned double room provides a wardrobe, a safe deposit box and heating. The unit offers 2 beds.

Deluxe King-King Room, Larger Guest room, 2 King The spacious air-conditioned double room offers a wardrobe, a safe deposit box and heating. The unit offers 2 beds.

Studio Suite, 1 Bedroom Smaller Suite, 2 Queen, Sofa bed The spacious air-conditioned suite provides a wardrobe, a safe deposit box and heating. The unit offers 3 beds.

Balcony Suite, 1 Bedroom Junior Suite, 1 King, Sofa bed The spacious air-conditioned suite offers a wardrobe, a safe deposit box and heating. The unit offers 2 beds.

Premium Suite, 1 Bedroom Larger Suite, 2 Queen, Sofa bed The spacious air-conditioned suite features a wardrobe, a safe deposit box and heating. The unit has 3 beds.

Club Executive Suite, Club lounge access, 1 King, Sofa bed The spacious air-conditioned suite offers a wardrobe, a safe deposit box and heating. The unit has 2 beds.

Deluxe King Room with Adapted Tub - Mobility Accessible The spacious air-conditioned double room provides a wardrobe, a safe deposit box and heating. The unit offers 1 bed.

King Room with City View and Adapted Tub - Mobility Accessible/High Floor The spacious air-conditioned double room provides a wardrobe, a safe deposit box and heating. The unit offers 1 bed.

One-Bedroom King Suite with Sofa Bed The spacious air-conditioned suite provides a wardrobe, a safe deposit box and heating.

One-Bedroom King Suite - Club Level The spacious air-conditioned suite features a wardrobe, a safe deposit box and heating.

Club Level Queen Room with Two Queen Beds The spacious air-conditioned double room provides a wardrobe, a safe deposit box and heating. The unit offers 2 beds.

About The Ritz-Carlton, New Orleans

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Guest Reviews

9.0

Excellent

Location

If you're looking for a hotel in the heart of everything, The Ritz-Carlton, New Orleans is the perfect choice. Many guest reviews raved about the excellent location, calling it amazing and great and praising its proximity to the French Quarter, Bourbon Street and other top destinations. A central main street means that everything is within walking distance, from top-notch restaurants to fun activities. While one reviewer wished the hotel was in a better location, the vast majority disagreed with positive comments about the very nice location and how great it was for walking around to sightsee. Even those who had negative comments specifically about the location still had overall positive things to say about it with one calling it terrible but many others saying that they liked it or that it was very good. In short, The Ritz-Carlton, New Orleans is a great base for exploring this vibrant city.

Breakfast

Guests love the breakfast options at The Ritz-Carlton, New Orleans. The breakfast buffet offers a variety of dishes including local specialties. The wait staff is attentive and helpful, ensuring guests have a pleasant meal experience. However, some guests chose not to try the breakfast or found it overpriced with limited service. Despite these negative comments, one reviewer raves about the complete and excellent hot breakfast options, stating that the buffet alone is enough. Overall, guests seem to enjoy the breakfast offerings at The Ritz-Carlton, New Orleans.

Rooms

The Ritz-Carlton, New Orleans offers a range of room sizes and styles to accommodate any traveler's needs. While some guests noted that the rooms were starting to show their age and could be difficult to keep clean, many raved about the property's gorgeous and restful accommodations. The spacious and bright rooms were particularly notable with some describing them as exceptional and fully loaded with all the comforts of home. Some guests were disappointed with the smaller size of their room, while others were impressed with the great size of their suite. Some also noted issues with cleanliness or amenities, such as stained towels or missing bathtubs, but overall guests were pleased with the attractive and comfortable rooms. For those looking to splurge, the Club Lounge's rooms were particularly great and worth the extra cost. Regardless of the type of room, guests appreciated the hotel's prime location and normal expectations for a Ritz-Carlton property.

Cleanliness

Guests of The Ritz-Carlton, New Orleans can expect a pristine experience from the moment they arrive. The hotel is extremely clean and well-maintained, giving travelers peace of mind during these uncertain times. Many guests remarked on the beautiful and clean rooms, which are cleaned twice a day to ensure the highest level of cleanliness. Despite being an older hotel, the property still manages to feel fresh and inviting thanks to the diligent efforts of the cleaning staff. But cleanliness goes beyond just the rooms - the entire property is clean and smells inviting, making for a comfortable and enjoyable stay. While there were a few isolated incidents of rooms not being cleaned well or dirty towels being left overnight, these instances were the exception rather than the rule. Overall, The Ritz-Carlton, New Orleans continues to impress with its commitment to cleanliness and hygiene.

Staff

The Ritz-Carlton, New Orleans boasts an exceptional staff, who consistently went above and beyond to provide impeccable service to guests. From the friendly and helpful front desk staff to the outstanding club lounge benefits, guests couldn't say enough positive things about the staff. The doorman was described as amazing and extremely helpful, while the concierge service was nothing short of amazing. Housekeeping was the only area that received any negative comments, but the majority of guests still appreciated the friendly and accommodating staff. Despite a few hiccups in communication and occasional inattentiveness from wait staff, the general consensus was that the staff at The Ritz-Carlton, New Orleans were professional, helpful and fabulous. Overall, guests noted that the staff's generosity and welcoming attitude was a highlight of their stay.

Pool

Guests have had mixed reviews about the pool area at The Ritz-Carlton, New Orleans. While some found the pool to be small, others described it as nice with the added bonus of a whirlpool. However, a few negative reviews mentioned that there were no chaises or that there was dirty discoloration around the pool. Unfortunately, some guests were not able to use the pool at all due to COVID-related closures or the pool being closed for renovation during their stay. Despite the mixed feedback, it seems that the hotel understands the importance of a pool for its guests, although some feel that an outdoor pool is necessary.

5 Star

The Ritz-Carlton, New Orleans is a truly amazing hotel that guests absolutely love. It's situated in a perfect location, just two blocks away from both Bourbon Street and the French Quarter, making it an easy and convenient walking distance from many popular sights. The hotel's facilities are beautiful and luxurious and the hospitality provided is exemplary, making guests feel truly spoiled. The Christmas decorations are phenomenal and add to the already lovely atmosphere. The Club facilities are also a highlight, sure to impress guests. Overall, the hotel is exceptional and superb, receiving high praise and a true five star rating from guests. It's no wonder that it's a favorite among visitors, offering an excellent stay in a true 5 star hotel.

Yes, The Ritz-Carlton, New Orleans has pool(s) that belong to one or more of the following categories: . For more information, read the answers to the Pool questionnaire

Yes, a spa is available at The Ritz-Carlton, New Orleans.

Yes, The Ritz-Carlton, New Orleans welcomes dogs.

Yes, parking facilities are available at The Ritz-Carlton, New Orleans.

Yes, The Ritz-Carlton, New Orleans has a gym.

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