Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Courtyard New York Downtown Manhattan/Financial District is lauded for its prime location in the heart of Manhattan's Financial District, making it an ideal base for exploring New York City. Guests appreciate the proximity to significant landmarks such as the Brooklyn Bridge, 9/11 Memorial and Statue of Liberty ferry, as well as the convenience of multiple nearby subway stations that facilitate easy travel around the city. Surrounded by a variety of dining options and amenities, the hotel's strategic placement near business hubs and tourist attractions enhances the overall guest experience.
The rooms at the Courtyard are generally described as clean, modern and comfortable, although they are noted to be on the smaller side, a common trait for New York City hotels. The comfortable beds and well-maintained facilities contribute to a restful stay, despite occasional housekeeping issues and maintenance lapses. The staff receives mixed reviews—many guests highlight their friendliness and helpfulness, particularly notable individuals like Marcia Veras, though some have encountered instances of unprofessional behavior.
Breakfast offerings at the hotel have elicited mixed reactions. While some guests find it satisfactory with friendly staff, others feel that the high prices do not match the quality and variety provided. Many guests choose to dine at nearby eateries, given the abundance of options. Dinner options, especially The Pearl located downstairs, are praised for their quality and ambiance.
The hotel's amenities such as the gym and wifi receive generally positive feedback. The gym is noted for being clean and well-equipped, although some guests find it small and occasionally too warm. Wifi, when stable, is appreciated for its good speed and reliability. Parking, however, is a notable drawback with no on-site facilities and high fees for valet services and nearby garages.
Families traveling to the Courtyard have a mixed experience due to the small room sizes and lack of specific child-friendly amenities, although the overall friendly atmosphere and neighborhood conveniences are beneficial. Business travelers find the location and functional room amenities, including free wifi, particularly advantageous.
While the hotel delivers a satisfying experience in many respects, especially concerning location and comfort, some aspects such as inconsistent staff service, housekeeping and room size might require guests to manage their expectations. Overall, the Courtyard New York Downtown Manhattan/Financial District strikes a balance between convenience, comfort and cost-effectiveness, making it a suitable choice for both tourists and business travelers. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Guest room, 1 King, City viewOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Guest room, 2 Double, City viewProviding free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 2 beds.
Deluxe 1 King Bedded Room, Larger Guest room, 1 KingFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room features air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Deluxe 2 Double Beds, Larger Guest room, 2 Double, City viewOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.
1 King River View, Larger Guest room, 1 King, River viewProviding free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as river views. The unit offers 1 bed.
2 Double Bed River View, Larger Guest room, 2 DoubleFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as river views. The unit has 2 beds.
Deluxe Large King Room - Hearing AccessibleThe unit offers 1 bed.
Deluxe Large Double Room with Two Double Beds - Hearing AccessibleThe unit has 2 beds.
Double Room with Two Double Beds - Mobility Accessible with TubThe unit offers 2 beds.
King Room - Mobility Accessible with Roll-in ShowerThe unit has 1 bed.
King Room - Mobility and Hearing Accessible with Roll-in ShowerThe unit offers 1 bed.
Guest Reviews
Location
The Courtyard New York Downtown Manhattan/Financial District boasts an exceptional location at the heart of Manhattan's Financial District. Guests repeatedly praised the hotel's proximity to key landmarks and convenient public transportation options, which make it an ideal base for exploring New York City. The convenience of having multiple subway stations within walking distance, such as Wall Street and Fulton Street Stations, greatly facilitates travel around the city. The hotel is also within easy reach of popular attractions like the Brooklyn Bridge, 9/11 Memorial, Statue of Liberty ferry and East River.
Travelers appreciated the array of nearby dining options and the vibrant, yet peaceful ambiance of the area. The neighborhood's safety and accessibility were frequently highlighted with guests noting the hotel's strategic placement near business hubs and tourist sites alike. Additionally, the convenience of local amenities like supermarkets, restaurants and shops enhances the overall guest experience.
The Courtyard New York Downtown Manhattan/Financial District offers clean, spacious rooms that meet New York standards, ensuring comfort alongside the prime location. This combination of strategic positioning within Lower Manhattan and the quality of service makes it a top choice for both business travelers and tourists aiming to explore all that New York City has to offer.
Breakfast
Guests at the Courtyard New York Downtown Manhattan/Financial District have mixed opinions about the breakfast offerings at the hotel. Many reviews highlight that breakfast is not included in the reservation and when available, the price is considered very high for the quality provided. Several guests expressed that the breakfast spread is somewhat limited, featuring options like toast and jam with issues such as rock-hard waffles and excessive use of disposable materials.
Despite these concerns, there are positive notes about the breakfast experience. Some guests found the breakfast to be very complete and enjoyable with ample selections and friendly staff. Complimentary coffee is appreciated and some reviews mention satisfying complimentary breakfast, though specifics on availability and instructions were often lacking.
Many guests opted to dine at the numerous nearby eateries, given the breakfast's cost and variety at the hotel. The area is noted to be rich in dining options, making it easy for guests to find alternative breakfast spots. Despite the conveniences offered by nearby restaurants, a consensus suggests that including breakfast in the room rate or providing more affordable on-site options would greatly enhance guest satisfaction.
Dinner
The Courtyard New York Downtown Manhattan/Financial District offers a convenient location with an abundance of dining options nearby. Guests have highlighted The Pearl, situated downstairs from the hotel, as an excellent spot for brunch, boasting a typical and enjoyable atmosphere. Additionally, the area is praised for having a multitude of restaurants within walking distance, ensuring guests have various options to explore. While the restaurant within the hotel is noted for being very expensive, The Pearl provides a satisfying breakfast alternative.
Rooms
Courtyard New York Downtown Manhattan/Financial District offers clean and comfy rooms, though guests frequently mention their small size. The beds are praised for their comfort and the rooms are well-designed, modern and equipped with necessary amenities like tea facilities, although some lacked a wardrobe or thick curtains to block the light. While cleanliness is generally good, there were occasional issues with housekeeping and maintenance, such as clogged drains, faulty phone chargers and inconsistent room cleaning schedules.
Despite the size, many guests found the rooms cozy and well-laid out. However, families or groups of four often found the space inadequate and cramped with not enough room for luggage or multiple people. The hotel's location is highly appreciated and the staff are noted for their politeness and helpfulness, but the lack of city views and sometimes noisy environment were disadvantages.
Overall, while the rooms at this Courtyard are functional and comfortable, the limited space and occasional service lapses may require guests to manage their expectations, especially those traveling in larger groups or expecting more spacious accommodations.
Beds
When staying at the Courtyard New York Downtown Manhattan/Financial District, many guests found the beds to be a highlight of their visit. Described repeatedly as comfortable, cozy and even delicious, these beds have generally been met with positive feedback. Visitors appreciated the clean, soft bedding and found that the beds and mattresses contributed significantly to a restful night's sleep.
However, guests noted some drawbacks, particularly regarding the size of the beds. Many reported that the double beds felt cramped and narrow, making them less suitable for accommodating multiple people comfortably. For those traveling in larger groups, the small size of the beds became a clear inconvenience.
Despite these concerns, the overall sentiment around the beds remained positive with numerous guests praising the comfort and quality of their sleep experience. Elements like good bedding and occasional mentions of the need for extra pillows or heavier blankets did little to dampen the overall satisfaction.
In addition to the comfortable beds, the hotel's excellent location in the Financial District and amenities such as a good workstation and complimentary laundry service were appreciated by guests, enhancing their stay even further.
Cleanliness
The reviews of the Courtyard New York Downtown Manhattan/Financial District highlight a generally positive experience regarding the cleanliness and upkeep of the hotel. Many guests praised the clean and comfy rooms, noting that they were properly equipped and aesthetically pleasing. The property was described as modern and tidy with clean carpets and a good value for money.
However, several visitors pointed out issues with housekeeping services. The hotel typically offers cleaning every other day, which some guests found inadequate. There were occasional complaints about dirty towels, unclean bathrooms and filled garbage cans. A few guests mentioned specific instances of finding hair in the shower or on the towels upon arrival. Despite these issues, the overall perception remains that the rooms are cleaned regularly.
Housekeeping staff received praise for their friendliness, although some guests felt that the cleaning was superficial and not up to standard every day. The elevator service was noted to be slow and noisy, but these were minor complaints in the context of an overall clean and comfortable stay. Guests highlighted that housekeeping showed up upon request, which helped address specific cleaning needs.
In summary, while the hotel excels in providing clean, modern and comfortable accommodations, there are areas for improvement in the consistency and frequency of housekeeping services.
Staff
At Courtyard New York Downtown Manhattan/Financial District, the staff's performance draws a mix of commendations and concerns from guests. Many visitors highlight their interactions with the staff, describing them as extremely friendly, helpful, polite and attentive. Positive phrases such as fantastic service and professional demeanor frequently recur in the feedback. Specific praise is often given to individuals like Marcia Veras, recognized for being very friendly and helpful. Several guests mention the staff’s willingness to hold luggage, aid in coordinating activities like bike rentals and the generally welcoming atmosphere created by the courteous employees.
However, there are notable mentions of inconsistent experiences. Some guests encountered unhelpful, rude or unprofessional behavior, particularly from certain members of the reception. Issues such as reluctance to provide additional amenities, poor communication and indifferent attitudes were occasionally recorded. Despite these drawbacks, many still felt the staff's overall helpfulness and friendliness provided a satisfactory balance, emphasizing the caring and responsive nature of many team members.
The hotel's convenient location coupled with the amiability and responsiveness of much of the staff creates a favorable impression, although efforts to address inconsistencies in service could enhance guests' experiences further.
Wi-Fi
Guests had mixed experiences with the wifi at Courtyard New York Downtown Manhattan/Financial District. Many appreciated the good, fast and strong wifi with some noting that it worked well consistently. Free wifi was a highlight for several visitors, while others mentioned occasional intermittent signals and instances where wifi quality was poor or not stable. Some guests noted that the wifi service had costs and there were reports of no wifi at all on certain days. Despite these varied experiences, the availability of internet was generally seen positively when it worked smoothly.
Gym
The gym at Courtyard New York Downtown Manhattan/Financial District is described positively by many visitors with terms like nice, convenient, clean, tidy, modern and well-maintained frequently mentioned. Guests appreciate the calm and efficient atmosphere of the fitness center and note that it is well-equipped with a good variety of machines that are all in good condition. However, there are some mentions of the gym being small and, in a few instances, concerns about cleanliness and it being too warm were raised. Generally, the gym receives favorable comments for its variety and upkeep, contributing to an overall positive fitness experience for guests.
Parking
When considering a stay at the Courtyard New York Downtown Manhattan/Financial District, it's important to note the parking situation. While valet services and a parking garage across the street are available, guests frequently mention that there is no on-site parking, which can be inconvenient. Additionally, the parking fees are noted to be quite high, making it an expensive option for those who drive. This can be a significant consideration for travelers planning to bring a vehicle to the hotel.
Family
The Courtyard New York Downtown Manhattan/Financial District has mixed reviews concerning its suitability for families, but does have some positive attributes for those traveling with children. Families appreciated the overall friendly atmosphere of the hotel and its convenient location near major attractions such as Wall Street, the 9/11 Memorial and Trinity Church. The neighborhood is walkable and features numerous small shops for food and drinks, making it easy to find options for all family members.
However, several reviews noted that the family rooms tended to be quite small and cramped with some guests finding that the provided beds did not offer enough space. In some cases, crucial family amenities seemed to be missing. There were also mentions that the hotel lacks specific child-friendly accommodations like a kids' room and family amenities, which might be an issue for those expecting more tailored facilities for children.
Despite these challenges, the family-friendly suites and the overall cleanliness provided by the housekeeping staff were positively highlighted. Some families found the double-bed rooms spacious enough for their belongings and comfortable for their stay. There were some concerns, though, including inadequate towel provision and issues with elevator use when children are around.
Overall, while the Courtyard New York Downtown Manhattan/Financial District offers several positives, families might need to manage their expectations regarding room size and specific child-oriented facilities.
3 Star
Guests of the Courtyard New York Downtown Manhattan/Financial District frequently mention several points about the hotel. Many reviews highlight the cost-benefit ratio, suggesting the hotel is very inexpensive and fulfills basic needs with three-star level accommodations. Clean rooms and friendly staff are often noted, although some reviewers suggest that cleanliness and staff friendliness could be more consistent for a three-star hotel.
While set in a quiet neighborhood, the hotel's facilities and services, including the lack of a patio and gym, are considered by many to be below average for its rating. The rooms are described as small but not unusually so for New York City. Overall, the experience is often characterized as cheap with less-than-expensive services, which is in line with the expectations of a three-star facility. However, there are mentions of outdated facilities and varying standards that might not meet all guests' expectations. Pricing is seen as a bit high by some, yet acceptable in terms of cost-benefit, considering the location and basic amenities provided.
Business
The Courtyard New York Downtown Manhattan/Financial District offers a favorable location for business travelers, being conveniently close to the financial district and business areas within walking distance. Functional rooms cater well to those on business trips with the added benefit of free wifi and chairs available for work needs. The conference room, although clean, may be on the smaller side and some business amenities might be missing. Efficient speed of registration through the application is noted as a positive feature. While the property's location is advantageous, it might be worthwhile to consider nearby alternatives depending on specific business requirements.
No, Courtyard New York Downtown Manhattan/Financial District doesn't have any pool.
No, a spa isn't available at Courtyard New York Downtown Manhattan/Financial District.
No, Courtyard New York Downtown Manhattan/Financial District doesn't allow dogs.
Yes, parking facilities are available at Courtyard New York Downtown Manhattan/Financial District.
Yes, Courtyard New York Downtown Manhattan/Financial District has a gym.