SpringHill Suites by Marriott New York Manhattan/Times Square South
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Summary of reviewsSpringHill Suites by Marriott New York Manhattan/Times Square South stands out for its prime location and accessibility, making it an excellent base for exploring iconic attractions such as Times Square, Madison Square Garden and Central Park. Its proximity to Penn Station and major subway stations enhances convenience, allowing visitors to easily venture throughout Manhattan. Although a few reviews mention occasional roughness in the neighborhood, the strategic location largely compensates for this, making it a favored choice for both newcomers and seasoned NYC travelers.
The breakfast service at the hotel garners mixed reviews. On the positive side, guests appreciate the extensive buffet, which includes hot and cold options, as well as the quality of the coffee. Vegetarian and gluten-free choices are also available and breakfast items are quickly replenished. However, criticism arises due to the crowded breakfast area and use of disposable tableware. Some guests also feel the selection lacks variety and quality in certain items, but the breakfast's overall convenience is recognized.
While the hotel does not offer dedicated dinner options, guests enjoy complimentary wine and beer in the evening, along with snacks and live entertainment like music and comedy nights in the lobby. The friendly atmosphere is enhanced by evening amenities such as a lobby bar, although experiences with staff vary.
Room cleanliness and comfort receive high marks with guests praising the immaculate conditions, modern presentation and effective daily housekeeping. Amenities such as fridges, microwaves and coffee makers are valued. Although room sizes are compact and may not be ideal for larger groups or extended stays, the beds are consistently described as comfortable.
Cleanliness is a notable strength throughout the hotel, extending from rooms to common areas. Daily housekeeping ensures a fresh and pleasant environment, though occasional lapses in cleaning in public areas are noted.
The hotel staff is frequently highlighted for their friendly and professional service, contributing significantly to the hotel's positive reputation. Specific employees are praised for their outstanding customer service and the check-in process is generally smooth and efficient.
WiFi service at the hotel is largely reliable and fast, meeting the needs of guests who require stable internet access for both leisure and work. While some minor issues with connectivity in public areas are reported, the in-room WiFi is generally robust and satisfactory.
One notable downside is the absence of on-site parking, which can be inconvenient for guests arriving by car. While the hotel provides information on a nearby parking garage and offers vouchers, guests should be prepared to navigate off-site parking options.
Despite some minor criticisms, SpringHill Suites by Marriott New York Manhattan/Times Square South successfully provides a comfortable, well-located base for exploring New York City. Its friendly staff, cleanliness and strategic location make it a viable choice for both tourists and business travelers looking for a centrally located, no-frills accommodation option.
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The breakfast service at the hotel garners mixed reviews. On the positive side, guests appreciate the extensive buffet, which includes hot and cold options, as well as the quality of the coffee. Vegetarian and gluten-free choices are also available and breakfast items are quickly replenished. However, criticism arises due to the crowded breakfast area and use of disposable tableware. Some guests also feel the selection lacks variety and quality in certain items, but the breakfast's overall convenience is recognized.
While the hotel does not offer dedicated dinner options, guests enjoy complimentary wine and beer in the evening, along with snacks and live entertainment like music and comedy nights in the lobby. The friendly atmosphere is enhanced by evening amenities such as a lobby bar, although experiences with staff vary.
Room cleanliness and comfort receive high marks with guests praising the immaculate conditions, modern presentation and effective daily housekeeping. Amenities such as fridges, microwaves and coffee makers are valued. Although room sizes are compact and may not be ideal for larger groups or extended stays, the beds are consistently described as comfortable.
Cleanliness is a notable strength throughout the hotel, extending from rooms to common areas. Daily housekeeping ensures a fresh and pleasant environment, though occasional lapses in cleaning in public areas are noted.
The hotel staff is frequently highlighted for their friendly and professional service, contributing significantly to the hotel's positive reputation. Specific employees are praised for their outstanding customer service and the check-in process is generally smooth and efficient.
WiFi service at the hotel is largely reliable and fast, meeting the needs of guests who require stable internet access for both leisure and work. While some minor issues with connectivity in public areas are reported, the in-room WiFi is generally robust and satisfactory.
One notable downside is the absence of on-site parking, which can be inconvenient for guests arriving by car. While the hotel provides information on a nearby parking garage and offers vouchers, guests should be prepared to navigate off-site parking options.
Despite some minor criticisms, SpringHill Suites by Marriott New York Manhattan/Times Square South successfully provides a comfortable, well-located base for exploring New York City. Its friendly staff, cleanliness and strategic location make it a viable choice for both tourists and business travelers looking for a centrally located, no-frills accommodation option.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The SpringHill Suites by Marriott New York Manhattan/Times Square South boasts a remarkable location, proving to be a strategic base for exploring New York City. Situated in the heart of Manhattan, the hotel is a mere walk away from major attractions such as Times Square, Madison Square Garden, the Empire State Building and Central Park. Guests repeatedly highlight the convenience of its proximity to Penn Station, major subway stations and iconic landmarks. This central positioning provides easy accessibility to both the upper and lower parts of Manhattan, making it an ideal choice for tourists aiming to explore the city on foot.
Surrounded by an array of dining options and close to entertainment hotspots, the hotel offers the best of city life at its doorstep. Despite being centrally located, some reviews note the neighborhood's occasional roughness; however, the positive aspects of the location tend to overshadow these concerns.
Overall, the SpringHill Suites' prime location and excellent access to public transportation make it an optimal option for both first-time visitors and experienced NYC travelers.
The breakfast experience at SpringHill Suites by Marriott New York Manhattan/Times Square South generates mixed reviews from guests. On the positive side, many guests appreciate that breakfast is included in the stay, describing it as a "hearty," "good," and "generous" buffet featuring both hot and cold options like scrambled eggs, fruits, yogurt and cereals. The coffee garners specific praise, frequently highlighted as "very good" or "great." Gluten-free items and a variety of vegetarian choices are available and the breakfast service is commended for being quick to replenish items.
However, numerous reviews point out significant downsides. One of the most recurring issues is the overcrowded breakfast area, which makes finding a table challenging during peak hours. The use of disposable tableware is another contention with guests expressing concerns about waste and sustainability. While some find the breakfast "amazing," others criticize it as "basic," "repetitive," and lacking in variety, particularly with regard to hot food and vegetables. The quality of certain items—such as eggs and sausages—has been described as subpar with some guests being unimpressed by the overall food quality.
In summary, while the breakfast offers convenience and a decent selection of staple items, its execution could benefit from improved variety, seating arrangements and a more environmentally friendly approach.
SpringHill Suites by Marriott New York Manhattan/Times Square South offers a variety of evening amenities that enhance the guest experience, despite not having dedicated dinner options. Guests appreciate the complimentary wine and beer from 5-6 PM, accompanied by some afternoon snacks, creating a welcoming atmosphere. Entertainment is a strong point with live music performances in the lobby area and occasional free comedy nights, adding a lively touch to the evenings. The hotel features a bar in the lobby, where experiences seem to vary with some guests noting a very friendly bartender, while others had less favorable interactions. These features collectively contribute to an enjoyable stay, particularly for those seeking a relaxed and entertaining evening without needing to leave the premises.
Guest feedback on the rooms at SpringHill Suites by Marriott New York Manhattan/Times Square South is a blend of mixed impressions. Positively, many reviewers highlighted the cleanliness of the rooms, describing them as immaculate, well-presented and modern. The daily room cleaning service was appreciated by numerous guests, contributing to a comfortable and tidy stay. Room amenities such as a fridge, microwave and coffee maker were frequently mentioned and valued.
Comfortable bedding was another plus with many guests noting the beds were cozy despite the often compact room sizes. The hotel’s location received praise, being central yet quieter than other busy NYC spots.
However, room size was a common concern with numerous guests finding the rooms smaller than expected, commenting on the difficulty of managing luggage and the cramped feeling for more than two occupants. Some rooms were also described as not providing much of a view, facing building sites or other structures. Soundproofing issues were noted with some visitors disturbed by noise from corridors or neighboring rooms.
Minor maintenance issues such as noisy air conditioners and slow elevators were a recurring theme, though these did not overwhelmingly detract from the overall positive experience. Despite some rooms having functional layouts that maximized limited space, others felt these could be better designed.
Overall, while the rooms at SpringHill Suites might feel tight for larger groups or extended stays, they offer a clean, comfortable and well-equipped environment in a prime Manhattan location.
SpringHill Suites by Marriott New York Manhattan/Times Square South delivers a generally positive experience for guests when it comes to bedding comfort. Many visitors have praised the beds as incredibly comfortable, often highlighting the quality of both the mattresses and pillows. Specifically, king-size and queen-size beds appear to be a favorite, thanks to their spaciousness and the cozy sleep they provide. Guests have reported a restful and sound sleep, attributing it to the high-quality bedding provided by the hotel.
The cleanliness of the rooms also adds to the overall comfort with daily bed-making and regular changing of bed sheets being noted. Rooms were described as modern, spacious and well-equipped, further enhancing the sleep environment. However, not all feedback about the beds has been positive; some reviewers found the beds and pillows to be either too firm or too soft for their liking and a few mentioned occasional issues with bed cleanliness.
Despite these minor criticisms, the consensus remains that SpringHill Suites generally offers a satisfying sleep experience, particularly welcoming after a long day exploring the bustling streets of New York City. With comfortable, large beds and well-maintained rooms, the hotel ensures that guests can enjoy a restful night's sleep in the heart of Manhattan.
SpringHill Suites by Marriott New York Manhattan/Times Square South receives positive remarks for the overall cleanliness of its rooms and amenities. Guests frequently mention that the hotel and its rooms are very clean, often described as spotlessly clean and well-maintained. The common areas also generally uphold high standards of cleanliness, contributing to a pleasant environment.
Guests appreciate the daily housekeeping service that ensures rooms are kept fresh with clean towels and other amenities. The bathrooms are often highlighted for being particularly clean and well-outfitted with some mentioning spotless conditions. The rooms, although compact by New York standards, maintain high cleanliness and comfort levels, providing a cozy stay.
There are minor instances where some areas, such as the elevator and corridors, were cited as needing more attention. Additionally, a few guests noted occasional lapses in room maintenance and some cleaning inconsistencies, particularly in certain common areas during busy periods.
Overall, the consistent remarks about cleanliness, friendly housekeeping staff and tidy rooms make it a reliable choice for visitors prioritizing a hygienic stay in a central location.
SpringHill Suites by Marriott New York Manhattan/Times Square South boasts a reputation for exceptional service, primarily driven by its friendly, accommodating and professional staff. Reviews consistently highlight the warmth and helpfulness of the team, which includes everyone from the reception desk to housekeeping and breakfast servers. Guests frequently mention the staff's prompt and efficient service, noting their professionalism and willingness to go above and beyond to ensure a pleasant stay. Specific mention is made of standout employees like Pedro, Yohanna, Jeffrey and Hana, who left a memorable impression on guests with their kindness and attentiveness.
The check-in process is often described as quick and smooth with efficient service provided by the reception staff. The general hospitality of the staff adds to the welcoming atmosphere of the hotel. The attention to detail and ability to resolve issues promptly and courteously have been appreciated by many.
Despite the overwhelming positive feedback, a few reviews indicate that some staff members could be more attentive. However, such instances appear to be exceptions rather than the rule. Overall, it is clear that the friendly, courteous and professional demeanor of the staff significantly contributes to the hotel's positive guest experience, making it a noteworthy choice for travelers seeking excellent service in New York City.
The WiFi at SpringHill Suites by Marriott New York Manhattan/Times Square South receives a variety of feedback, but generally leans positive regarding connection quality and speed. Complimentary WiFi is offered throughout the hotel and is noted for being fast and reliable, which is especially appreciated by guests needing to work during their stay. The speed and reliability of the free WiFi are frequently highlighted as very good with fast and seamless internet access being a recurring compliment.
Guests mention that the in-room WiFi speed is good enough for browsing and the overall internet connection in the hotel rooms is described as strong and stable. However, there are some mentions of public WiFi being poor and occasional issues with connectivity and unreliable connections.
The WiFi service is praised for being fast and reliable with several guests stating that the internet speed was swift and the connection seamless, making their stay more pleasant and productive. The inclusion of complimentary high-speed internet is a noted benefit, ensuring that guests can stay connected throughout their visit. Despite a few negative comments about WiFi troubles, the majority of reviews reflect satisfaction with the hotel's internet service.
The SpringHill Suites by Marriott New York Manhattan/Times Square South offers a centrally located stay with the convenience of being near Times Square. However, the parking situation is a bit challenging as there is no on-site parking available at the hotel. Guests have noted the absence of valet parking and limited parking options close to the premises. The hotel seems to have a partnership with a parking garage located two blocks away, where guests can park their vehicles and may receive a voucher for parking. Despite the lack of direct hotel parking, some guests have found decent parking nearby even during rush hour and the location's walkability is highlighted, making it easier to explore the city without a car. Those arriving by car should be prepared to navigate offsite parking solutions, a common issue with many New York City hotels.
SpringHill Suites by Marriott New York Manhattan/Times Square South offers a typical three-star experience in a central location, making it a convenient choice for budget-conscious travelers. The hotel is praised for its friendly and polite staff and the value for money is considered reasonable, especially for New York City. The hotel provides a comfortable and secure stay with clean and modern rooms, although small and lacking views, common for NYC.
Guests appreciate the complimentary breakfast, which, although minimal and served with plastic tableware, is adequate and sometimes described as tasty. The location is a strong point, being central and good for business travelers. The hotel is clean with good housekeeping services, despite some reported inconsistencies.
On the downside, the limited number of elevators caused significant wait times, leading some guests to use the stairs frequently. While the service meets three-star standards, it falls short of expectations for higher ratings. Overall, SpringHill Suites offers decent three-star amenities and is considered acceptable for its star rating, providing a no-frills, value-for-money stay in the heart of NYC.
SpringHill Suites by Marriott in Manhattan/Times Square South proves to be a mixed bag for business travelers. On the positive side, the hotel excels in location, particularly for those attending events at the nearby Javits Center. It offers a business-friendly environment with clean rooms and a well-organized desk space that are suitable for video calls and working remotely. The wifi often receives praise for being strong and fast, essential for maintaining productivity.
However, the hotel falls short in several key areas that are crucial for business guests. The absence of a business center and issues with spotty wifi detract from its appeal. The conference rooms are perpetually booked and there is no reliable space for private Zoom calls or last-minute printouts. Breakfast options are available, but reviews indicate they could use improvement, as they're described as harsh. Additionally, a lack of sufficient power outlets can be inconvenient for those with multiple devices.
Overall, while SpringHill Suites can be convenient for a business trip due to its excellent location and clean facilities, it lacks some of the essential business amenities that many travelers might expect.
SpringHill Suites by Marriott New York Manhattan/Times Square South emerges as a delightful choice for honeymooners seeking a special stay in Midtown. Reviews highlight its suitability for a honeymoon with guests describing their experiences as perfect and wonderful. The staff is notably accommodating, often going above and beyond by upgrading rooms or offering larger accommodations for those on their honeymoon.
Though specifics about packages or dedicated honeymoon suites are not mentioned, the overall sentiment is positive with the hotel being frequently recommended as a great honeymoon spot. Conveniently located for exploring New York, this hotel presents a great option for newlyweds looking for a memorable stay.
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Location
Surrounded by an array of dining options and close to entertainment hotspots, the hotel offers the best of city life at its doorstep. Despite being centrally located, some reviews note the neighborhood's occasional roughness; however, the positive aspects of the location tend to overshadow these concerns.
Overall, the SpringHill Suites' prime location and excellent access to public transportation make it an optimal option for both first-time visitors and experienced NYC travelers.
Breakfast
However, numerous reviews point out significant downsides. One of the most recurring issues is the overcrowded breakfast area, which makes finding a table challenging during peak hours. The use of disposable tableware is another contention with guests expressing concerns about waste and sustainability. While some find the breakfast "amazing," others criticize it as "basic," "repetitive," and lacking in variety, particularly with regard to hot food and vegetables. The quality of certain items—such as eggs and sausages—has been described as subpar with some guests being unimpressed by the overall food quality.
In summary, while the breakfast offers convenience and a decent selection of staple items, its execution could benefit from improved variety, seating arrangements and a more environmentally friendly approach.
Dinner
Rooms
Comfortable bedding was another plus with many guests noting the beds were cozy despite the often compact room sizes. The hotel’s location received praise, being central yet quieter than other busy NYC spots.
However, room size was a common concern with numerous guests finding the rooms smaller than expected, commenting on the difficulty of managing luggage and the cramped feeling for more than two occupants. Some rooms were also described as not providing much of a view, facing building sites or other structures. Soundproofing issues were noted with some visitors disturbed by noise from corridors or neighboring rooms.
Minor maintenance issues such as noisy air conditioners and slow elevators were a recurring theme, though these did not overwhelmingly detract from the overall positive experience. Despite some rooms having functional layouts that maximized limited space, others felt these could be better designed.
Overall, while the rooms at SpringHill Suites might feel tight for larger groups or extended stays, they offer a clean, comfortable and well-equipped environment in a prime Manhattan location.
Beds
The cleanliness of the rooms also adds to the overall comfort with daily bed-making and regular changing of bed sheets being noted. Rooms were described as modern, spacious and well-equipped, further enhancing the sleep environment. However, not all feedback about the beds has been positive; some reviewers found the beds and pillows to be either too firm or too soft for their liking and a few mentioned occasional issues with bed cleanliness.
Despite these minor criticisms, the consensus remains that SpringHill Suites generally offers a satisfying sleep experience, particularly welcoming after a long day exploring the bustling streets of New York City. With comfortable, large beds and well-maintained rooms, the hotel ensures that guests can enjoy a restful night's sleep in the heart of Manhattan.
Cleanliness
Guests appreciate the daily housekeeping service that ensures rooms are kept fresh with clean towels and other amenities. The bathrooms are often highlighted for being particularly clean and well-outfitted with some mentioning spotless conditions. The rooms, although compact by New York standards, maintain high cleanliness and comfort levels, providing a cozy stay.
There are minor instances where some areas, such as the elevator and corridors, were cited as needing more attention. Additionally, a few guests noted occasional lapses in room maintenance and some cleaning inconsistencies, particularly in certain common areas during busy periods.
Overall, the consistent remarks about cleanliness, friendly housekeeping staff and tidy rooms make it a reliable choice for visitors prioritizing a hygienic stay in a central location.
Staff
The check-in process is often described as quick and smooth with efficient service provided by the reception staff. The general hospitality of the staff adds to the welcoming atmosphere of the hotel. The attention to detail and ability to resolve issues promptly and courteously have been appreciated by many.
Despite the overwhelming positive feedback, a few reviews indicate that some staff members could be more attentive. However, such instances appear to be exceptions rather than the rule. Overall, it is clear that the friendly, courteous and professional demeanor of the staff significantly contributes to the hotel's positive guest experience, making it a noteworthy choice for travelers seeking excellent service in New York City.
Wi-Fi
Guests mention that the in-room WiFi speed is good enough for browsing and the overall internet connection in the hotel rooms is described as strong and stable. However, there are some mentions of public WiFi being poor and occasional issues with connectivity and unreliable connections.
The WiFi service is praised for being fast and reliable with several guests stating that the internet speed was swift and the connection seamless, making their stay more pleasant and productive. The inclusion of complimentary high-speed internet is a noted benefit, ensuring that guests can stay connected throughout their visit. Despite a few negative comments about WiFi troubles, the majority of reviews reflect satisfaction with the hotel's internet service.
Parking
3 Star
Guests appreciate the complimentary breakfast, which, although minimal and served with plastic tableware, is adequate and sometimes described as tasty. The location is a strong point, being central and good for business travelers. The hotel is clean with good housekeeping services, despite some reported inconsistencies.
On the downside, the limited number of elevators caused significant wait times, leading some guests to use the stairs frequently. While the service meets three-star standards, it falls short of expectations for higher ratings. Overall, SpringHill Suites offers decent three-star amenities and is considered acceptable for its star rating, providing a no-frills, value-for-money stay in the heart of NYC.
Business
However, the hotel falls short in several key areas that are crucial for business guests. The absence of a business center and issues with spotty wifi detract from its appeal. The conference rooms are perpetually booked and there is no reliable space for private Zoom calls or last-minute printouts. Breakfast options are available, but reviews indicate they could use improvement, as they're described as harsh. Additionally, a lack of sufficient power outlets can be inconvenient for those with multiple devices.
Overall, while SpringHill Suites can be convenient for a business trip due to its excellent location and clean facilities, it lacks some of the essential business amenities that many travelers might expect.
Honeymoon
Though specifics about packages or dedicated honeymoon suites are not mentioned, the overall sentiment is positive with the hotel being frequently recommended as a great honeymoon spot. Conveniently located for exploring New York, this hotel presents a great option for newlyweds looking for a memorable stay.
No, SpringHill Suites by Marriott New York Manhattan/Times Square South doesn't have any pool.
No, a spa isn't available at SpringHill Suites by Marriott New York Manhattan/Times Square South.
Yes, SpringHill Suites by Marriott New York Manhattan/Times Square South welcomes dogs.
Yes, parking facilities are available at SpringHill Suites by Marriott New York Manhattan/Times Square South.
Yes, SpringHill Suites by Marriott New York Manhattan/Times Square South has a gym.
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