Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsVoco Times Square South New York by IHG is ideally located for those eager to explore Manhattan, offering easy access to major attractions like Times Square and the Empire State Building. Its central position near Penn Station and subway stations is especially convenient for city exploration, praised by guests for a peaceful ambiance amid vibrant surroundings. The hotel's compelling value for money complements its location, making it a preferred choice for both leisure and business travelers.
Guests frequently commend the friendly and attentive staff, noting their exceptional service, which enhances the overall experience. The hotel features modern, clean accommodations, adding to its appeal as a practical base for discovering New York City. Rooms, while typically compact, are well-maintained with comfortable beds emphasizing relaxation after a day in the city's hustle.
Breakfast receives positive remarks for its delectable à la carte options and fresh offerings, though some find the non-buffet setup limiting with occasional service delays. Nonetheless, the breakfast experience sets a pleasant tone for the day, aided by the welcoming staff.
Guests laud the hotel’s cleanliness, with immaculate rooms and public areas being standout features. This commitment to hygiene places voco Times Square South as a tidy sanctuary amidst the bustling metropolis. Additionally, strong Wi-Fi connectivity, particularly on higher floors, alongside numerous USB ports in rooms caters well to tech-savvy travelers.
While the gym’s facilities are noted to be minimal, its presence remains valuable for guests seeking a workout. Limited parking options are mitigated by partnerships with nearby facilities, offering competitive pricing for extended stays. Family visitors appreciate the welcoming atmosphere and thoughtful amenities, although room size can pose challenges for longer visits.
The hotel’s proximity to New York’s lively nightlife and cultural venues further enriches the guest experience, although some concerns about surrounding cleanliness and late-night security are mentioned. Overall, voco Times Square South stands out for its excellent location, warm service, and commitment to cleanliness, making it a favorable choice for those visiting the vibrant heart of New York City. Show more
Read review summaries for all categories
Categories
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Standard King RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and features a wardrobe, a safe deposit box and heating. The unit offers 1 bed.
Standard Double Room with Two Double BedsThe double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Standard Double RoomThe double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This double room has a safe deposit box, heating and a TV. The unit has 1 bed.
Standard RoomThe double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Premium RoomThe double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The double room offers a safe deposit box and heating. The unit offers 1 bed.
Premium King Room with City ViewThe double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a safe deposit box, heating and city views. The unit has 1 bed.
Premium Double Room with Two Double Beds and City ViewThe double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a safe deposit box, heating and city views. The unit has 2 beds.
Premium Full Room with City ViewThe double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a safe deposit box, heating and city views. The unit has 1 bed.
Standard Double Room - Mobility Accessible with Transfer ShowerThe double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a safe deposit box and heating. The unit has 1 bed.
Standard Room with Full Bed and Tub - Mobility AccessibleThe double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Room with Full Bed and Roll-In Shower - Mobility/Communications AccessibleThe double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a safe deposit box and heating. The unit has 1 bed.
King Room - Hearing AccessibleThe double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Guest Reviews
7.9
Good
Location
Voco Times Square South New York by IHG is ideally located for visitors looking to explore the vibrant heart of Manhattan. The hotel's exceptional position offers seamless access to the city's most iconic attractions, with Times Square just a short walk away. The proximity to Penn Station and convenient access to subway stations make it an excellent choice for travelers wishing to navigate the city with ease. Many guests appreciated the central yet peaceful setting, allowing for a restful stay while being close to areas bustling with activity. Popular destinations such as the Empire State Building, Hudson Yards, and Broadway theaters are easily reachable on foot, making the location particularly suitable for sightseeing.
Visitors frequently commented on the welcoming and attentive staff, enhancing the overall positive experience. The hotel's clean and modern facilities, along with comfortable accommodations, contribute to its appeal as a practical base for exploring New York City. Guests highlighted the superb value for money and the advantage of being within walking distance of numerous attractions, restaurants, and shopping venues. This strategic positioning makes Voco Times Square South New York a favored option for both vacationers and business travelers alike.
Breakfast
The breakfast experience at voco Times Square South New York by IHG receives a mixed reception from guests. Positively, the breakfast offers a delectable à la carte menu with a variety of well-prepared dishes and fresh options. Guests particularly enjoy the tasty breakfast offerings that are plentiful, freshly made, and included in some room rates. Many find the breakfast so appealing that it becomes a highlight of their stay, with several noting its quality as exceeding expectations. The friendly and attentive staff at breakfast time is often appreciated, contributing to a welcoming atmosphere.
However, the breakfast service has its drawbacks. The morning meal is not buffet-style, which results in less variety and longer wait times, causing frustration for those on tight schedules. The limited seating and lengthy service times are recurring issues, leading to extended waits. Additionally, some guests feel that the breakfast portion sizes are too small and not worth the price. The space designated for breakfast is often crowded, adding to the inconvenience. Despite these challenges, many guests still appreciate the breakfast's quality and taste, noting that it sets a good tone for the day.
Rooms
The 'voco Times Square South New York by IHG' boasts a clean, modern ambiance in its rooms that cater well to the travelers' needs, especially when considering the high standards expected in New York City. The rooms are consistently praised for their cleanliness and comfort, with many mentioning the soft and relaxing beds. Guests have appreciated the modern facilities and overall quality of the room environment, including well-maintained furnishings and decor, a comfortable atmosphere, and practical amenities.
However, the size of the rooms is a recurring theme, with many guests finding them smaller than anticipated, particularly when shared by several occupants. Despite being compact, the rooms are described as functional and well-equipped, though they often lack storage options such as wardrobes. While the space constraints might be characteristic of New York hotels, they are a common point of contention. Nevertheless, the convenient location and attentive service help make up for these limitations, offering a favorable balance of value and comfort for visitors exploring the city.
Beds
At the voco Times Square South New York by IHG, comfort might very well be synonymous with its beds. Guests frequently highlight the extreme comfort the bedding provides, often describing the beds as some of the best they've experienced. The high-quality mattresses and pillows contribute to restful nights, ensuring visitors wake up refreshed and ready to explore the vibrant city. Many reviews mention cozy beds with soft linens that provide a snug retreat after a day spent in the bustling streets of New York.
Despite occasional remarks about mattresses being too soft or bed sizes feeling a bit narrow for couples, the overall sentiment echoes the soothing embrace of these beds. This speaks volumes considering the location’s proximity to the energetic Times Square and the substantial foot traffic that accompanies a trip to such a renowned locale. The soft bedding is complemented by modern facilities, contributing to a pleasant stay.
The beds stand out as a highlight amid spacious and well-appointed rooms, adding to the allure of this hotel for travelers seeking comfort paired with convenience. While there might be occasional drawbacks concerning room size or the softness of bedding, the consensus is clear: voco Times Square South offers a reliable sanctuary amidst the lively cityscape of New York.
Cleanliness
Nestled in the vibrant streets of New York City, voco Times Square South by IHG stands out for its commendable dedication to cleanliness, making it a preferred choice for travelers seeking a tidy retreat amidst the bustling metropolis. Guests consistently praise the hotel's immaculate guest rooms and meticulously maintained common areas, reflecting an unwavering attention to hygiene. Visitors appreciate the spotless bathrooms and modern environment, which combine comfort and aesthetics seamlessly. Although a few isolated incidents of overlooked spots were noted, the overall cleanliness of the hotel meets high standards, ensuring guests feel at ease during their stay.
The hotel's central location adds to its appeal, offering superb value for those eager to explore the city's key attractions without straying far from their clean and cozy abode. Besides cleanliness, the friendly staff and inviting atmosphere amplify the guest experience, creating a welcoming haven in the heart of New York.
In addition to its hygiene standards, voco Times Square South New York is notorious for being well-equipped, offering features that contribute to a relaxed and comfortable stay. Despite occasional mentions of small room sizes typical of New York accommodations, the hotel consistently fulfills expectations, with an emphasis on cleanliness and accessibility making it a worthwhile option for travelers prioritizing a neat and orderly retreat in one of the world's most vibrant cities.
Staff
At voco Times Square South New York by IHG, guests consistently highlight the exceptional friendliness and helpfulness of the hotel staff. The reception team, known for their warmth and dedication, stands out with particular praise for staff members like Johan, Marina, and Michael, whose efforts to ensure guest satisfaction are frequently acknowledged. The staff across different services, from housekeeping to the bar, are commended for their professionalism and willingness to go above and beyond, creating a welcoming atmosphere for travelers.
Guests appreciate the attentive nature of the team, noting their responsiveness and readiness to assist with any needs, making stays particularly enjoyable for first-time visitors to New York City. The hospitality extends beyond individual interactions, as the staff are described as kind, accommodating, and always providing service with a smile. Despite a few isolated incidents of less favorable interactions, the overarching sentiment is one of high regard for the employees' ability to enhance the overall hotel experience.
Moreover, the location of the hotel, combined with the friendly and informative staff, ensures that guests have a convenient and pleasant stay, with many indicating they felt well-cared for and informed throughout their visit. Given these attributes, voco Times Square South stands out for its service excellence, contributing to positive guest experiences in the bustling heart of New York City.
Wi-Fi
At voco Times Square South New York by IHG, guests generally find the Wi-Fi service to be satisfactory with several positive remarks about its performance. Many visitors highlight good internet access, noting that the Wi-Fi worked well and was particularly strong on higher floors, such as the 15th floor. There's praise for the strong reception and useful connectivity, underlined by many USB ports available in the rooms, which is great for travelers with multiple devices.
However, experiences with the Wi-Fi are not uniformly positive. Some guests have reported issues such as the connection dropping often or not being strong enough for activities like video calls. The internet has been described by a few as unreliable at times, with occasional periods where it was problematic or non-functional, particularly in the mornings.
In addition to Wi-Fi, guests appreciate other amenities offered by the hotel, such as a nice reception area, good air conditioning, and the thoughtful provision of water and popcorn in the lobby. The hotel's proximity to Penn Station is also a commonly-liked feature, adding to the overall convenience for guests. Overall, while the Wi-Fi can be inconsistent, the hotel offers several other amenities that enhance the stay experience.
Gym
The gym at voco Times Square South New York by IHG seems to garner mixed reactions from guests. While some appreciate its availability for a quick workout, many point out that it is quite small and could benefit from better equipment. Guests have noted that a few machines were out of order during their visits, and some found the facility to be minimal even by hotel standards. Despite these limitations, the gym's presence is seen as a positive option for those looking to fit in a workout, provided expectations are managed regarding its size and offerings.
Parking
Voco Times Square South New York by IHG, while offering many attractive amenities to its guests, presents limited parking options, which might be a factor to consider when planning a stay. The hotel itself does not have private parking, but it alleviates this with a partnership with a nearby parking lot. This collaboration provides guests with competitive pricing for a full day, though it is advisable to adhere strictly to time limits as exceeding one hour can result in a significant additional charge.
Guests can expect to receive perks such as free popcorn and a parking coupon, which can make the parking experience more manageable. Choosing a room with parking included is discretionary, allowing guests some flexibility based on their needs. However, as information about parking options might occasionally seem unclear, it's beneficial to inquire upon arrival to avoid any confusion.
The location of the parking facility on a neighboring street demands a bit of planning, especially if carrying heavy luggage, since rolling suitcases work best due to the short distance. Despite the lack of direct on-site parking, the partnership with the neighboring parking lot complements the hotel's convenient location, ensuring guests still have accessible parking nearby.
Family
Voco Times Square South New York by IHG offers a mixed experience for families visiting the city. While the rooms are clean and provide a certain level of comfort for families, they are generally small and lacking in storage space, making it challenging to manage luggage and clothes for extended stays. However, the hotel does accommodate families with sufficient bedding arrangements, often featuring two double beds that can comfortably fit four guests.
The location is excellent for exploring the best of New York City, with Times Square as a nearby landmark. Despite being in the heart of the city, the hotel offers a quiet retreat from the bustling streets. The staff is praised for being friendly and welcoming, enhancing the family-friendly atmosphere. Special touches like free popcorn for kids every afternoon and welcoming drinks add to the positive experience for young travelers.
Dining options within the hotel are limited, with a small dining area that can make it difficult to secure a table for breakfast. Although room size can be restrictive, the hotel still manages to provide satisfactory value for families on shorter city trips. The convenient proximity to grocery stores and pizzerias on 9th Avenue adds to the appeal, making it easy for families to find nearby dining options.
Overall, while the space constraints might pose a challenge, Voco Times Square South New York compensates with an excellent location and thoughtful amenities for families visiting the city.
Nightlife
The nightlife around voco Times Square South New York by IHG is both vibrant and accessible, thanks to its strategic location. Guests appreciate its proximity to iconic theaters, galleries, and numerous clubs, making it convenient for those looking to explore the bustling entertainment scene of New York City. Additionally, the hotel is well-situated near plenty of bars and restaurants, offering a variety of options for dining and socializing. However, some reviews mention concerns about the cleanliness of the area, the constant traffic, and the presence of individuals that might make late-night walks uncomfortable. Despite these issues, the lively atmosphere and abundance of entertainment venues contribute positively to the overall experience for guests seeking nightlife activities.
4 Star
Tucked in the heart of New York City, voco Times Square South by IHG boasts a prime location that guests consistently appreciate. Situated near Penn Station, it offers the convenience of being a step away from the bustling streets of Manhattan and all its attractions. Visitors frequently highlight the cleanliness of the hotel and the warmth and friendliness of the staff, creating a welcoming and pleasant atmosphere.
The rooms, while described by some as basic, are considered comfortable, cozy by New York standards, and well-maintained. Many guests find them to be just the right size, contributing to an overall satisfying experience. Some might question the hotel's four-star rating due to certain missing amenities, like a fridge or minibar. However, the overall quality of service often meets or exceeds expectations, with free daily popcorn and water adding a delightful touch.
Despite some concerns about not fully living up to its four-star designation, voco Times Square South is frequently recommended by guests who have enjoyed their stay. The hotel's modern renovation has enhanced its appeal, and its competitive pricing for such a central location adds to its value. While management might need to address occasional service issues at the reception, the overall sentiment remains positive, making it a viable option for those seeking a good stay amidst the vibrant surroundings of New York City.
Business
Voco Times Square South New York by IHG offers a strong mix of amenities and services well-suited for business travelers. Conveniently located near Times Square, the hotel provides easy access to Manhattan's renowned business districts and tourist attractions, making it a prime choice for those looking to explore the city during a business trip. The location is further complemented by its proximity to public transportation and Penn Station, adding an element of convenience for commuting around the city.
Guests have noted the cleanliness of the hotel and the friendliness and professionalism of the staff, enhancing the overall experience. The welcome cocktail on arrival is highlighted as a thoughtful gesture that sets a welcoming tone. Additionally, the presence of a nearby Dunkin' Donuts and a good in-house coffee machine cater to quick coffee breaks, essential for business stays.
While the hotel provides necessary business amenities, there were some issues with the internet connectivity, indicating that the Wi-Fi dropped frequently, which could be a point of consideration for many business travelers. This slight drawback seems to be mitigated by the overall positive experience, including the great bar and accommodating service, as well as the ability to store luggage post check-out, which is beneficial for those catching late flights or attending meetings after the checkout time.
The facilities of the hotel, such as room service and having a bathtub in the rooms, are appreciated. Despite some mention of the rooms being a tad small for larger groups, they are seen as an excellent choice for solo travelers or smaller groups visiting for work or leisure. Overall, Voco Times Square South New York presents a welcoming environment for business-related stays, with many visitors expressing their intent to stay again for both business and pleasure.
Accessible
Voco Times Square South New York by IHG stands out as a clean and pleasant option for visitors, supported by a notably friendly staff. The hotel is celebrated for offering superb value for money, alongside convenient services like booking Broadway shows and tours, and arranging airport shuttles. The location is particularly accessible, providing easy access to many of the city's key attractions and points of interest. Reviewers highlight a significant issue with the elevators, describing them as inadequate for a building with over 20 floors and frequently out of order, causing inconvenience. Despite this drawback, the hotel's prime location and excellent service offerings position it as a favorable choice for travelers seeking both comfort and convenience.
Luxury
Voco Times Square South New York by IHG offers a mixed experience for guests seeking a touch of luxury, with several positive aspects highlighted in the reviews. The hotel is described as cozy and clean, providing a comfortable stay with beautiful decor that aligns with its 4-star rating. Guests appreciated the convenient location and the cleanliness of the hotel, contributing to its overall appeal. A notable perk is the provision of a Keurig coffee machine in the room, offering a more sophisticated coffee option compared to regular instant coffee, adding a small but significant touch of luxury.
For guests seeking a five-star experience, some found their expectations unmet, as certain facilities did not align with their perceptions of a 4-star hotel. However, the availability of a free welcome drink for adults is mentioned as a positive, alongside the unique service of a luxury car option at a reasonable price, enhancing the transportation experience. A practical feature— a water fountain for bottle refills— is also appreciated, though it may not be considered a luxurious offering.
While the overall service is noted as lacking by some, the blend of positive elements like cleanliness, convenient amenities, and certain thoughtful touches create a satisfactory experience for many travelers visiting the area.
No, voco Times Square South New York by IHG doesn't have any pool.
No, a spa isn't available at voco Times Square South New York by IHG.
Yes, voco Times Square South New York by IHG welcomes dogs.
Yes, parking facilities are available at voco Times Square South New York by IHG.
Yes, voco Times Square South New York by IHG has a gym.