Maldron Hotel Newcastle

Newcastle upon Tyne 54.97168600, -1.61573100 , Newgate Street (Show on Map)
8.8
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Maldron Hotel Newcastle stands out as a prime accommodation choice in the heart of Newcastle, offering a blend of modern amenities, cleanliness and exceptional service. Its central location is frequently commended for its proximity to shops, restaurants, bars and transport links, including the nearby train station and popular destinations such as Eldon Square shopping center and the Theatre Royal. Despite being in a bustling area, the hotel maintains a quiet atmosphere, providing a comfortable stay for guests.

The breakfast experience at the Maldron Hotel is consistently praised for its variety, quality and presentation. The buffet-style breakfast offers a wide selection of hot and cold items, catering to various dietary requirements, including vegan and gluten-free options. Guests appreciate the friendly and helpful staff who enhance the dining experience, making it both pleasant and enjoyable. The overall value for money and cleanliness of the breakfast area add to the positive experience.

Dinner at the Maldron Hotel is equally impressive with guests highlighting the quality and variety of food, from traditional dishes like fish and chips to excellent vegan options. The cozy ambiance of the restaurant, often enhanced by candle-lit dinners and the reasonably priced menu make it a favorite dining choice. The bar and restaurant areas are noted for their beauty, adding to the overall positive experience. Despite occasional slow service during busy periods, the meals are well-prepared and delicious, leaving a lasting impression on guests.

The rooms at the Maldron Hotel Newcastle receive high marks for cleanliness, spaciousness and modern amenities. Guests appreciate the comfortable bedding, modern decor and well-maintained facilities. The quiet ambiance of the rooms suits both business and leisure travelers. While some rooms may be compact or have minor issues like outdated TVs, the overall experience is one of comfort and functionality. Families find the rooms particularly accommodating with thoughtful touches like sofa beds for children and separate floors for families and couples.

Cleanliness is a hallmark of the Maldron Hotel with meticulous housekeeping ensuring that both public areas and guest rooms are immaculately clean. The hotel's modern design and well-kept facilities contribute to a fresh and inviting ambiance. The restaurant and bar areas are also noted for their cleanliness, enhancing the overall experience.

The staff at the Maldron Hotel Newcastle are frequently described as friendly, helpful and professional. Guests often highlight the exceptional service provided by specific staff members, contributing to a warm and welcoming atmosphere. The staff's attentiveness and genuine eagerness to assist make guests feel well-cared for throughout their stay.

The free and generally reliable wifi at the Maldron Hotel is appreciated by many guests, providing fast and efficient connectivity. Despite some occasional connectivity issues, the overall experience with the hotel's wifi remains favorable.

For families, the Maldron Hotel Newcastle offers a welcoming and accommodating environment with spacious rooms and attentive staff who go above and beyond to ensure a pleasant stay for all ages. The hotel's layout includes separate floors for families and couples, ensuring a peaceful environment tailored to relaxation.

The beds at the Maldron Hotel are consistently praised for their comfort with guests frequently describing them as super comfy, soft and clean. The high-quality bedding and supportive mattresses contribute to a restful and enjoyable sleep.

As a four-star hotel, the Maldron Hotel Newcastle delivers high standards and excellent value. Guests appreciate the modern design, quality furnishings and excellent food. Business travelers benefit from functional rooms and seamless connectivity. Though minor drawbacks like the lack of expected toiletries or early bar closing times are noted, the hotel's overall service, cleanliness and amenities make it a solid choice for both leisure and business guests.

The Maldron Hotel Newcastle is also noted for its accessibility with accessible rooms available upon request and caring, disability-aware staff who go out of their way to assist guests with mobility issues. The central location and easy access to public transport add to the convenience for all travelers.

Overall, the Maldron Hotel Newcastle offers a well-rounded and satisfying experience, combining excellent location, modern facilities, cleanliness and attentive service, making it a popular choice for visitors to Newcastle.
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Hotel Taking Steps Towards Sustainability
Accredited by Green Tourism, this hotel is committed to tracking and reducing waste, including a focus on minimizing food waste. It has undertaken significant re-lamping with LED bulbs and utilizes Combined Heat and Power units for energy efficiency.

Family Friendly Hotel
Maldron Hotel Newcastle offers family and interconnecting rooms and complimentary cots. The hotel has easy access to family attractions, shops and amenities. There are children's dining options available.

Business Hotel
This hotel offers 3 stylish and versatile meeting rooms suitable for meetings, training, and team-building events. The meeting rooms feature 75-inch plasma screens, high-speed Wi-Fi, air conditioning, and natural daylight. The hotel also provides a dedicated meeting host and a lounge area for breakouts and refreshments.

Accessible Hotel
The Maldron Hotel features 14 accessible bedrooms equipped with wet rooms and lifts to all floors. It offers specific bathroom aids such as lower sinks, higher toilets, and grab rails. The hotel also provides visual aids like tactile signs and braille, ensuring comprehensive accessibility throughout.

4-Star Hotel
Located in the heart of Newcastle upon Tyne, this hotel offers a blend of luxury, comfort, and convenience. It provides a premium accommodation experience with various amenities and services.

Hotel with Gym

Room Types
Deluxe Double Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This wheelchair accessible double room features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.

Deluxe Double and Single Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This wheelchair accessible double room features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 2 beds.

Deluxe Twin Room Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. This wheelchair accessible twin room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.

Executive King Room The spacious double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

Deluxe Family Room Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room is air-conditioned and has a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.

Junior Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a tea and coffee maker, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.

Guest Reviews
8.8
Excellent
Location
Situated in the heart of Newcastle, the Maldron Hotel enjoys a prime location praised by guests for its centrality and convenience. Visitors frequently highlight the hotel's proximity to key amenities including shops, restaurants, bars and transport links, making it an ideal base for exploring the city. The train station is just a few minutes' walk away and popular destinations like the Eldon Square shopping center and the Theatre Royal are easily accessible. Despite its central position, the hotel maintains a quiet atmosphere, ensuring a comfortable stay. Cleanliness and modern facilities, along with friendly and helpful staff, further enhance the overall experience at this well-located city hotel.

Breakfast
The breakfast at the Maldron Hotel Newcastle has garnered exceptional reviews from guests, highlighted for its variety, quality and presentation. Guests are consistently impressed by the delicious and well-prepared options available. The buffet-style breakfast, described as fantastic and superb, offers a wide selection of both hot and cold items, including traditional English fares and healthy choices like fruits and cereals.

The friendly and helpful staff at breakfast further enhance the dining experience, making it pleasant and enjoyable. Multiple reviews note the breakfast's great value for money with some mentioning that even specialized dietary requirements such as vegan and gluten-free options are well-catered for.

Cleanliness and organization of the breakfast area are commonly praised, despite occasional remarks about minor inconveniences like waiting for coffee or the occasional undercooked item. Overall, the breakfast at the Maldron Hotel Newcastle receives high commendations for its quality, extensive variety and excellent service, making it a notable highlight of the stay.

Dinner
The Maldron Hotel Newcastle boasts a dining experience that consistently receives high praise from its guests. Many visitors highlight the quality and variety of the food, ranging from freshly battered fish and chips to great vegan options. The hotel restaurant is appreciated not only for its excellent and reasonably priced food but also for its cozy ambiance, often enhanced by candle-lit dinners.

Guests frequently mention enjoying both breakfast and dinner at the hotel, noting the diverse selection available. The breakfast offerings are particularly noted for their bright and cheerful presentation, further complemented by friendly and attentive staff who make every effort to accommodate dietary requirements.

The bar and restaurant areas are described as beautiful, adding to the overall positive dining experience. Special touches, such as personalized service upon arrival and the creation of a festive atmosphere during concerts, contribute to a memorable stay. Despite occasional challenges, such as slow service during busy periods or a lack of room service, the general sentiment points to delicious and well-prepared meals.

From excellent snacks to fabulous evening meals, the culinary offerings at Maldron Hotel Newcastle leave a lasting impression on its guests, ensuring they enjoy both their food and the welcoming environment.

Rooms
The Maldron Hotel Newcastle has garnered positive feedback for its rooms, which consistently impress with cleanliness, spaciousness and modern amenities. Guests frequently highlight the spotlessly clean state of the rooms and commend the good size and comfort of the bedding, which many found spacious and exceedingly comfortable. The hotel rooms are described as modern, well-lit and equipped with all necessary facilities including ironing boards, coffee and tea setups and even air-conditioning.

Many reviews mention the quiet and calming ambiance within the rooms, which suits both business and leisure travelers. The bathrooms also receive praise for being clean and well-maintained with powerful showers that guarantee a refreshing experience. Though some rooms are noted to be compact or dark, the majority of guests appreciated their overall comfort and functional design.

Families found the rooms accommodating and the rooms' modern decor adds to the overall pleasant stay. The rooms' bright and airy design, along with the convenient access from the lifts, make it easy for guests to move around. Despite a few occurrences of minor issues such as the occasional outdated TV or a lack of suitable lighting for makeup, the hotel rooms are generally perceived as well-kept and stylishly decorated.

The overall guest sentiment is one of satisfaction with many finding the rooms quiet, comfortable and perfect for a relaxing stay. The attentive service, great location close to city attractions and modern facilities ensure a pleasant experience, contributing to the Maldron Hotel Newcastle being a popular choice for visitors.

Beds
When it comes to beds at the Maldron Hotel Newcastle, guest reviews consistently echo one sentiment: comfort. Visitors frequently praise the hotel for its very comfortable beds with many describing them as super comfy, soft and divine. Guests also appreciate the variety of bed sizes, including large double and king-size options, which add to the comfort.

Notably, the mattresses and pillows receive high marks, often being described as cozy, plush and even like a cloud. This high level of comfort extends to the bedding, which is consistently mentioned as clean. The combination of comfortable bedding and supportive mattresses ensures a good night's sleep with many guests highlighting the superb quality as a standout feature of their stay.

While the occasional review mentions beds being slightly soft, the overwhelming consensus is that the beds at Maldron Hotel Newcastle provide an exceptional sleeping experience, contributing to restful and enjoyable stays.

Cleanliness
Maldron Hotel Newcastle consistently receives high praise for its impressive standards of cleanliness, ensuring a pleasant stay for all guests. The hotel is frequently described as very clean and tidy with some reviewers noting it as spotlessly clean or immaculate, reflecting meticulous housekeeping. Guests have highlighted that rooms are cleaned daily and maintained to an exceptional standard with several pointing out that both public areas and guest rooms are immaculately clean.

The modern design and well-maintained facilities also contribute to the hotel's fresh and inviting ambiance. Many visitors appreciate the combination of cleanliness and comfort, noting the spacious and modern rooms as particular highlights. The bathrooms receive special mention for their cleanliness and powerful showers. Even frequent guests confirm the hygiene standards remain consistently high.

The cleanliness extends beyond just rooms to the hotel's restaurant and bar, which are also noted for being clean and tidy. Overall, Maldron Hotel Newcastle's dedication to cleanliness and maintenance makes it a favored choice among travelers looking for a well-kept place to stay, combined with its modern amenities and convenient location.

Staff
The reviews for the staff at the Maldron Hotel Newcastle paint a picture of a team that goes above and beyond in ensuring a pleasant stay for guests. Described consistently with terms like friendly, helpful and welcoming, the staff make a significant positive impact on the overall experience. Particularly highlighted are their professionalism, attentiveness and warm demeanor. Many guests specifically mention individual staff members who stood out, such as David, Victoria, Arif and Alex, praising their exceptional service and personal touch.

Whether it's the reception desk, bar staff or housekeeping, all departments seem to operate with a high level of efficiency and care. Special mentions include the warm welcome at check-in, the helpfulness of the front desk and the attentive service at breakfast. The staff's ability to accommodate guests' needs and solve issues promptly adds to the satisfaction. The overall consensus is that the team at Maldron Hotel Newcastle is not just courteous and efficient, but also genuinely friendly and eager to assist, making guests feel well-cared for throughout their stay.

Wi-Fi
Maldron Hotel Newcastle provides guests with a generally reliable and easy-to-access wifi experience. Many visitors appreciated the free and efficient wifi, often describing it as fast and excellent. The availability of internet access and good wifi reception contributed to a positive stay for several guests. Additionally, the convenience of the online check-in facility was praised. However, some guests encountered issues, notably mentioning poor wifi connection and temperamental service. In a few cases, the wifi reception was very poor or nonexistent and some also experienced difficulties with contacting reception due to TV remote problems. Despite these occasional drawbacks, the overall impression of the hotel's wifi remains largely favorable among guests.

Family
Nestled in the heart of Newcastle, just a short stroll from the Central train station, Maldron Hotel Newcastle emerges as a haven for families seeking a comfortable and welcoming getaway. The hotel boasts spacious, comfortable rooms specifically designed to accommodate families, ensuring everyone from toddlers to teenagers has ample space to relax. The attentive and friendly staff go above and beyond to ensure that families feel at home, providing thoughtful gestures like chocolates on special occasions and taking extra care of young guests including newborns.

Parents can rest easy knowing that their children will be content; many guests have noted how happy their kids were during their stay. Whether it's making sure there are suitable sleeping arrangements, such as sofa beds for the little ones or simply being accommodating and chatty with families, the staff’s dedication to guest satisfaction is consistently highlighted.

The hotel's layout includes separate floors for families and couples, ensuring a peaceful environment tailored to relaxation and individual needs. This thoughtful touch, combined with the hotel's central location, makes it an ideal base for exploring the city while enjoying a warm, family-friendly atmosphere.

Overall, the Maldron Hotel Newcastle is highly recommended for family stays, praised for its clean and family-oriented environment that provides a pleasant and stress-free experience for guests of all ages.

4 Star
The Maldron Hotel Newcastle delivers a commendable 4-star experience. Guests praise the high standards and excellent value for a four-star hotel. The modern design, quality furnishings and excellent food elevate the stay with rooms being clean, comfortable and spacious. Business travelers will appreciate the access to business facilities and amenities typical of a four-star establishment.

However, some areas received criticism, such as the lack of expected toiletries and a fridge, alongside the bar closing early at 11pm. Despite these minor drawbacks, the hotel offers great overall service, cleanliness and amenities, making it a solid choice for both leisure and business guests. Excellent location and modern facilities contribute to its reputation as a first-class hotel offering good value for money.

Business
The Maldron Hotel Newcastle boasts a prime location, making it great for business travel, particularly due to its close proximity to the train station, Eldon Square shops and key conference venues. Its fast and reliable internet access in the rooms ensures seamless connectivity. The rooms, although small, are very functional and provide business value accommodation. The accommodating staff further enhance the convenience for business travelers. However, the business facilities are limited and there are few power outlets, which may not be suitable for extended stays that require more comprehensive business resources. Overall, it offers good value for money and is perfect for a quick work trip.

Accessible
The Maldron Hotel Newcastle has garnered positive feedback regarding its accessibility for guests with disabilities, making it a commendable choice for travelers with mobility issues. The hotel offers accessible rooms upon request, which feature well-sized rooms and bathrooms equipped with necessary amenities. Finding the hotel is straightforward with easy parking and excellent transport links nearby, ensuring convenient access to city attractions.

Guests appreciated the caring and disability-aware staff, who go out of their way to assist and accommodate needs. The hotel's central location on the main road, close to public transport and other amenities, makes it particularly suitable for disabled guests. Despite some challenges like certain doors being difficult to open and limited accessibility in specific areas, the overall experience is positive. The lift provides easy access to different floors, adding to the convenience of the stay.

The combination of good location, considerate staff and accessible facilities makes the Maldron Hotel Newcastle a solid option for travelers seeking disability-friendly accommodation in the city.


No, Maldron Hotel Newcastle doesn't have any pool.

No, a spa isn't available at Maldron Hotel Newcastle.

No, Maldron Hotel Newcastle doesn't allow dogs.

No, parking facilities aren't available at Maldron Hotel Newcastle.

Yes, Maldron Hotel Newcastle has a gym.

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