Whites Hotel

Newcastle upon Tyne 54.99012300, -1.60451600 , 38-42 Osborne Road, Jesmond (Show on Map)
6.9
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsWhites Hotel, located in the charming Jesmond area of Newcastle, offers a strategic and highly praised location marked by its proximity to numerous restaurants, pubs, supermarkets and convenient transport links such as Jesmond and West Jesmond metro stations. Guests appreciate its vibrant surroundings and the easy walking distance to key attractions like St James Park and the O2 City Hall. The good-sized car park with ample free parking further adds to the hotel's convenience, making it a favored choice for both leisure and business travelers.

The reception area and staff earn high marks for their friendly and helpful demeanor, contributing significantly to a positive guest experience. Specific staff members, like Cristie and Angela, have left lasting positive impressions, often going above and beyond to ensure a pleasant stay. The staff's attentiveness and professionalism are frequently highlighted, reinforcing the hotel's welcoming atmosphere.

Rooms receive positive feedback for their cleanliness and comfort with many guests praising the spaciousness and amenities like Netflix-enabled TVs. Comfortable beds and clean linen contribute to a satisfactory stay. However, there's a caveat; some rooms show signs of wear and require updates and maintenance, including issues with noise from the pub downstairs and general upkeep in areas like flooring and fixtures.

The on-site dining experience at Bar Blanc is well-regarded with guests benefiting from a 25% discount on food and drinks. The bar offers a lively atmosphere with well-priced meals and drinks, generally described as lovely and very good. Despite some negative remarks regarding the dinner options being limited, the overall reception is positive, particularly highlighting the good value and variety available.

Breakfast, however, is an area noted for needing improvement. While some guests found the continental breakfast adequate and convenient, many felt it lacked variety and quality. Common complaints included limited choices and an unsatisfactory dining environment. Nevertheless, the helpful service staff during breakfast hours received commendations from a number of guests.

Whites Hotel stands out for its vibrant nightlife setting with numerous bars, clubs and pubs nearby, making it ideal for those seeking a lively nighttime atmosphere. This is balanced with the convenience of easy access to public transportation, making city exploration straightforward. However, the lively environment does come with the downside of noise, particularly affecting rooms above the bar.

The hotel's free Wi-Fi service earns mixed reviews; while some guests praised its strong and reliable connection, others encountered issues with slow speed and poor connectivity. Parking is generally well-received with ample and free parking spaces adding significant convenience for guests traveling with cars.

Family travelers can find a welcoming environment at Whites Hotel, backed by friendly service and convenient amenities such as fresh towels and a family-friendly pub. The hotel does its best to cater to families despite some concerns regarding the suitability of the area for young children.

In conclusion, Whites Hotel appeals most to budget travelers and those looking for an affordable, strategically located stay in Newcastle with friendly and helpful staff, lively surroundings and convenient dining options, albeit with some areas needing attention in terms of room maintenance and breakfast quality.
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Hotel near Nightlife Spots
Located on Osborne Road in Jesmond, Whites Hotel is situated in the heart of Jesmond's nightlife. It offers convenient access to the many bars and clubs in the area. Osborne Road is an idiocentric hub of Jesmond's nightlife.

Hotel with Free Wi-Fi
Whites Hotel offers free Wi-Fi access. Located in Jesmond, Newcastle upon Tyne, it provides a comfortable and convenient stay.

Cheap Hotel
Offers budget accommodation in Jesmond. A suitable option for travelers looking for affordability in that area.

Family Friendly Hotel

Hotel with Parking

Room Types
Double Room Both front-facing rooms overlook the patio, and there are quieter back-facing rooms available on request. Rooms all contain tea and coffee making facilities, mineral water and biscuits. Hypoallergenic pillows are available on request.

Single Room Each room has tea and coffee making facilities, and comes with complimentary mineral water and biscuits. All rooms have quilts with cotton covers and cotton sheets and non allergenic pillows are available on request.

Family Room These rooms can have a double and a single bed or 3 single beds (please state preferences when booking). Rooms have an en suite bathroom, a hairdryer, and tea and coffee making facilities.

Twin Room Rooms have tea and coffee making facilities, and come with free mineral water and biscuits. Extra hypoallergenic pillows are available, and quieter back rooms available on request.

Classic Triple Room Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room features a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 3 beds.

Single Room with Private Bathroom Featuring free toiletries, this single room includes a private bathroom with a shower and a hairdryer. This single room has a wardrobe, an electric kettle, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.

Guest Reviews
6.9
Rated
Location
Whites Hotel boasts a highly praised location in the charming Jesmond area of Newcastle, ideally positioned on Osborne Road. Guests appreciate its proximity to numerous restaurants, pubs, supermarkets and convenient transport links, including the Jesmond and West Jesmond metro stations, making it easy to reach the city center either by foot or bus. The hotel is surrounded by vibrant yet elegant streets and many reviewers highlight the easy walking distance to key attractions like St James Park and the O2 City Hall.

With a good-sized car park, Whites Hotel offers ample free parking, adding to its convenience for travelers with cars. The nearby metro stations and bus stops make navigating the city effortless for guests without vehicles. Reviewers consistently mention the area's lively nightlife with plenty of bars and restaurants making it a perfect spot for an enjoyable stay.

The hotel's value for money is frequently noted, especially considering the discounts available at the adjoining Bar Blanc. Guests also find the on-site amenities satisfactory, the rooms clean and the staff friendly and helpful. Overall, Whites Hotel stands out for its strategic location, making it a favored choice for both leisure and business travelers seeking a comfortable and accessible stay in Newcastle.

Breakfast
Guest opinions on the breakfast at Whites Hotel are mixed with many leaning towards improvement needs. Multiple reviews note the lack of a hot breakfast option with several guests stating that the continental breakfast falls short of expectations and is very basic. Common complaints include limited choices, such as a simple packed bag containing items like an apple, a croissant and juice. Some guests mention that the continental breakfast offerings are often stale or of low quality and the environment in which breakfast is served can feel unclean or unpleasant.

On a positive note, a few guests appreciated the convenience of the breakfast bags, especially for those in a hurry. Some found the continental breakfast adequate, enjoying the inclusion of items like toast, cereal and yogurt. Occasionally, guests praised the breakfast for being filling and offering good value, especially considering it is included in the room price. The staff's helpfulness and service during breakfast also received commendations from a number of guests.

Overall, while the breakfast at Whites Hotel provides a basic start to the day, there are areas that could benefit from significant enhancement, particularly in terms of variety, quality and the dining environment.

Dinner
Whites Hotel in Newcastle offers an on-site dining experience at Bar Blanc, where guests can enjoy a 25% discount on food and drinks. Guest reviews generally highlight the food as lovely, great, very good and amazing. The bar is noted for having good, well-priced meals and drinks with a variety of options available.

Despite some negative remarks about the food being abysmal or minimal, the majority seem to find the bar meals good and reasonably priced. The hotel is conveniently located with the West Jesmond metro station just a 5-minute walk away and the city center reachable within 20 minutes on foot.

Breakfast options, however, received mixed reviews with some guests describing the continental breakfast served in the room as unsatisfactory and basic. The on-site bar and restaurant contribute to a lively atmosphere, making it a suitable choice for travelers looking for convenient dining options and cost-effective food and drink offers.

Rooms
Rooms at Whites Hotel offer a mixed bag of experiences. Many guests praised the clean and comfortable rooms, often highlighting their spaciousness. Comfortable beds and satisfactory amenities like Netflix-enabled TVs were also appreciated. However, numerous reviews pointed out the dated and worn condition of the rooms with some furniture and fixtures needing urgent upgrades. Common complaints included noise from the pub downstairs and traffic, uneven flooring and issues with cleanliness, such as dusty areas and mold in bathrooms.

The hotel's location is convenient with good access to Newcastle and nearby metro stations. Value-wise, the accommodations were generally seen as fitting for the price, offering a basic yet comfortable stay. However, the state of some rooms left much to be desired, showing signs of poor maintenance, such as peeling paint, broken tiles and faulty heaters. Despite these drawbacks, the hotel managed to fulfill basic needs for many guests, providing decent size, warmth, cleanliness and necessary amenities.

Overall, Whites Hotel seems ideal for budget travelers looking for a quick, affordable stay, but those seeking modern amenities and higher standards of cleanliness might be disappointed.

Beds
Whites Hotel offers a mixed experience when it comes to the comfort of their beds. On the positive side, many guests found the beds to be very comfy with clean sheets and comfortable pillows. Reviews frequently mentioned clean and comfortable beds with several guests praising the softness of the mattresses and the quality of sleep they provided.

However, not all feedback was favorable. Some guests reported issues with beds being too soft, lumpy or sagging in the center. There were also mentions of noisy and uncomfortable beds, as well as beds that appeared worn out and in need of an upgrade. Instances of dirty linens, thin mattresses and unstable headboards were highlighted, detracting from the overall comfort.

Overall, while Whites Hotel makes efforts to provide comfortable bedding, there are inconsistencies that might affect the quality of the stay. Travelers who value bed comfort highly might encounter varied experiences.

Cleanliness
Whites Hotel received mixed reviews concerning its cleanliness. Highlights from guests focused on rooms that were described as very clean and tidy with spotlessly clean rooms and bathrooms, clean linen and towels and friendly housekeeping. However, it was also noted that the hotel, being in an older building, required significant updating and deep cleaning in both rooms and common areas. Several guests mentioned unclean floors, dusty surfaces, dirty bathrooms and the presence of previous guests' debris. Maintenance issues such as uneven flooring, sticky laminate, worn carpets and non-functional amenities like heaters and windows were common complaints. Despite positive remarks on cleanliness in some rooms, many guests recommended that the hotel needs a thorough cleaning and refurbishment to improve overall hygiene and comfort.

Staff
Whites Hotel in Newcastle has consistently garnered praise for its exceptional staff. The receptionists and bar personnel are frequently highlighted as friendly, helpful and pleasant. Notably, individual staff members such as Cristie and Angela have left lasting positive impressions on guests, often going above and beyond expectations.

The staff are described as consistently friendly, lovely and accommodating, contributing significantly to pleasant experiences at the hotel. The overall service is commended for being attentive and professional with many guests noting the staff's willingness to assist and provide helpful advice.

Guests frequently mention the courtesy and politeness of the staff, which has contributed to a welcoming atmosphere. Whether it’s the in-house service, the night porter or the cleaning crew, the consensus is that the entire team at Whites Hotel works diligently to ensure a comfortable stay.

Despite a few isolated negative experiences, the vast majority of reviewers express appreciation for the hospitality and warmth provided by the hotel’s staff, making it a highly recommended choice for travelers seeking friendly and supportive service.

Wi-Fi
Reviews of the Wi-Fi at Whites Hotel present a mixed picture. Many guests appreciated the free Wi-Fi, praising its strength and uninterrupted service in certain areas. They highlighted the Wi-Fi as excellent or good, mentioning that it worked well enough for general use. Some noted strong Wi-Fi in their rooms, pointing out that it was good and even high-speed at times.

However, a significant number of reviews pointed to issues with the Wi-Fi. Complaints included slow internet speed, poor connectivity and frequent disconnections. Some guests reported no signal in their rooms or found the Wi-Fi coverage to be weak and unreliable. These issues occasionally necessitated switching rooms for better connectivity.

Overall, while there are strong positives regarding the Wi-Fi at Whites Hotel, including free access and good performance in some areas, the experience was inconsistent with notable drawbacks for some guests.

Parking
The parking facilities at Whites Hotel are generally well-received by guests. The hotel boasts a good-sized carpark with enough spaces, which many find ample and conveniently located behind the building. Free parking is a significant advantage, frequently mentioned as a positive aspect. While some reviews note that the parking spaces can be tight and that parking on-site is limited, the overall sentiment is that the available parking is a bonus and quite adequate.

The location is praised for its ease of access and parking availability, enhancing the convenience for guests. Many guests appreciate the off-road parking options, describing them as safe and ample. Though there are occasional challenges such as difficulty finding parking spots or limited space during peak times, these issues do not overshadow the general satisfaction with the parking amenities provided at the hotel.

In summary, Whites Hotel receives favorable comments for its parking, highlighting free, ample and well-located parking as significant benefits contributing to an overall positive guest experience.

Family
Whites Hotel has a reputation for being welcoming and friendly towards kids, making it a good option for those traveling with family. The hotel is family managed and owned, creating a warm, friendly atmosphere throughout the property. Guests appreciated the welcoming reception area and room decor, which contributed to a pleasant experience with their families. Fresh towels and a family-friendly pub next door added to the convenience for those staying with children.

However, some guests felt that the accommodations and location were not ideal for family holidays with concerns about security and the suitability of the area for young children. Ultimately, while the hotel has many family-friendly attributes, it may not be the best choice for a family-focused vacation.

Nightlife
Whites Hotel is situated in a vibrant area teeming with nightlife, making it ideal for those seeking an energetic atmosphere. The hotel is surrounded by numerous bars, clubs and pubs, ensuring guests have ample choices for evening entertainment. A lively bar downstairs adds to the hotel's dynamic environment and it remains busy, particularly with a student crowd, until the early hours.

However, this bustling nightlife does come with a significant downside: noise. Many guests have commented on the loud music and conversations that can be clearly heard from their rooms, particularly those located directly above the bar or nightclub. Noise levels peak around 4 to 5 AM with street noise from students and late-night revelers being quite disruptive. While some rooms benefit from better sound-proofing, noise issues still prevail for many guests.

For those sensitive to noise, it's worth noting that the hotel staff occasionally offer room upgrades to quieter parts of the building. This hotel's central location also means it is close to public transportation, making it convenient for exploring the city despite the noise challenges.

Overall, Whites Hotel is best suited for guests who prioritize being in the heart of a lively, youthful nightlife scene over a tranquil night’s sleep.


No, Whites Hotel doesn't have any pool.

No, a spa isn't available at Whites Hotel.

No, Whites Hotel doesn't allow dogs.

Yes, parking facilities are available at Whites Hotel.

No, Whites Hotel doesn't have a gym.

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