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Summary of reviewsHamilton Executive Apartments receive strong praise for their prime central location in Hamilton, making it convenient for guests to access local cafes, pubs, shops and restaurants. Proximity to Hamilton's Main Street and the Newcastle Interchange adds to the property's appeal for travelers exploring the area or attending appointments. The spacious and modern apartments cater well to families and groups, featuring ample living spaces, multiple bathrooms and large outdoor areas.
Guests often commend the apartments for their comfort, modern amenities and cleanliness upon arrival. Spacious living areas, comfortable king beds and the overall quiet environment contribute positively to the guest experience. However, there are areas requiring improvement, particularly in maintaining consistent cleanliness and addressing minor maintenance issues such as broken blinds, wobbly toilet seats and occasional noise disturbances. While some guests were pleased with the cleanliness and comfort, others noted dusty or mouldy conditions and dirty floors, indicating variability in housekeeping standards.
The staff at Hamilton Executive Apartments draw mixed reviews. Positive feedback includes helpful maintenance workers, but many guests experienced difficulties with entry codes and cited issues with the absence of on-site staff, unresponsiveness and unprofessional behavior. These shortcomings in customer service warrant attention.
Parking is another area of mixed experiences. On-site secure parking is available, though it often incurs an additional charge seen as excessive by some guests. The tightness of parking spaces and unavailability of pre-booked spots posed challenges, despite the convenience and reasonable price of undercover parking.
Regarding bed comfort, many guests found the beds to be comfortable, enhancing their stay. However, issues such as beds made by joining two singles, lumpy mattresses and cleanliness problems with bedding were reported, suggesting a need for greater consistency in this area.
Overall, Hamilton Executive Apartments provide good value, spacious and modern accommodations and an excellent location, despite some areas that require attention and improvement to meet all guests' expectations fully. Show more
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Apartment with Parking
Room Types
Two-Bedroom Deluxe King ApartmentThis apartment features a sofa, kitchen and air conditioning.
In some rooms both king-size beds can be split into 2 single beds. In some rooms only 1 king-size bed can be split into 2 single beds. Please note alternative bedding configuration is subject to availability. For more information, please contact the property in advance using the contact details found in the booking confirmation.
One-Bedroom ApartmentThis apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a dining area, a wardrobe, as well as an electric kettle. The unit has 2 beds.
Deluxe One-Bedroom ApartmentThis apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a dining area, a wardrobe, as well as an electric kettle. The unit has 2 beds.
Two-Bedroom Deluxe ApartmentThis spacious apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a dining area, a wardrobe, as well as an electric kettle. The unit offers 4 beds.
Guest Reviews
6.7
Rated
Location
The Hamilton Executive Apartments boast a prime location, praised consistently by guests for its convenience and accessibility. Nestled in the heart of Hamilton, the property positions travelers within easy reach of cafes, pubs, shops and restaurants. Many reviews highlight its close proximity to Hamilton's Main Street and the Newcastle Interchange, making it an ideal spot for exploring the local area or attending appointments.
The apartments themselves offer ample space, catering well to families or groups and ensuring a comfortable stay with modern amenities. Guests appreciate the cleanliness of the units and the added benefit of two separate bathrooms in many of the accommodations. The property is described as quiet, featuring spacious rooms and large outdoor areas, perfect for relaxation.
In summary, Hamilton Executive Apartments receive high marks for their central location, cleanliness, spaciousness and excellent value for money, making them a strong choice for visitors looking to enjoy the best of Hamilton and its surroundings.
Rooms
Hamilton Executive Apartments have been appreciated for their spaciousness and modern amenities. Guests frequently mention the generous size of the living spaces, bedrooms and bathrooms, which contribute to a comfortable stay. The location is considered convenient for accessing nearby attractions and facilities, making it suitable for various purposes, including family gatherings.
The apartments are well-equipped, offering everything needed for a pleasant stay and the living areas are particularly noted for their size and comfort. Many guests mention the cleanliness and tidy presentation of the apartments upon arrival, which adds to the overall positive impression.
However, there are some areas where improvements could be made. Issues such as broken blinds, grotty rugs and small, wobbly toilet seats have been reported. Some guests found the level of cleanliness lacking, particularly with dusty and mouldy areas and certain amenities were either missing or non-functional, such as bedside lamps without outlets and broken towel rails. Additionally, noise and light disturbances affected the comfort of some rooms, particularly those near the garage.
Overall, while not entirely perfect, Hamilton Executive Apartments generally provide good value and comfortable accommodations with a spacious and modern setup. Guests often overlook minor inconveniences due to the apartment's positive aspects.
Beds
Hamilton Executive Apartments offer a mixed experience when it comes to the comfort of their beds. Many guests highlight the beds as very comfortable, contributing positively to their stay. Descriptions such as comfy beds and amazing beds frequently appear, indicating that several visitors found their sleeping experience pleasant. Comfortable king beds and spacious units are also noted as positive aspects.
However, there are several reports of issues that affected others' comfort levels. A common complaint is about two single beds joined together to make a double bed, which often results in discomfort due to gaps, loud creaks or the beds not staying together. Cases of mattresses with lumps, holes and overly firm surfaces also surface in the reviews. Some guests have mentioned uncomfortable bed covers, lumpy pillows and inadequate blankets for winter. Cleanliness concerns were raised by a few, mentioning dirty beds with stains and hair, which detracted significantly from their experience.
Overall, while Hamilton Executive Apartments seems to have potential for a comfortable stay, consistency in bed quality and cleanliness requires attention to meet all guests' expectations fully.
Cleanliness
Hamilton Executive Apartments offers a mixed experience when it comes to cleanliness. Many guests highlighted positive aspects, such as clean and tidy units, comfortable and spacious rooms and well-appointed facilities. Several reviews also mentioned quiet, safe environments and good locations. However, numerous guests expressed dissatisfaction with the cleanliness, noting dirty floors, dusty and mouldy conditions and unclean kitchen utensils and bathrooms. Issues like stained bedding, unvacuumed rugs and cockroach infestations were recurrent themes. While some found the apartments clean and comfortable, others felt the cleanliness was far from satisfactory, indicating inconsistencies in the housekeeping standards.
Staff
Hamilton Executive Apartments have received mixed reviews concerning their staff. Positive feedback highlights that some staff members are willing to help and that a maintenance worker was happy to assist when no other staff were available. However, significant issues have been reported. Guests frequently mentioned difficulties with receiving and using entry codes, requiring repeated phone calls for access. Multiple reviewers noted the absence of on-site staff and impersonal interactions, leading to frustration.
There were also numerous complaints about staff professionalism and responsiveness. Issues ranged from staff dismissing requests, providing incorrect information and being unaccommodating or even obstructive. Some guests mentioned unprofessional behavior and a lack of managerial response to complaints. Reports of inefficient cleaners and mishandled customer service further contribute to a concerning picture of the staff's quality.
In summary, while a few staff members demonstrate helpfulness, the predominant guest experience points to significant improvements needed in staff training, professionalism and customer service responsiveness at Hamilton Executive Apartments.
Parking
The parking situation at Hamilton Executive Apartments presents a mixed bag for guests. While secure parking is available on-site, guests are often required to pay an additional fee, typically around $20 to $25 per night. This extra charge was seen by some as excessive and many were surprised to encounter it. Despite this, there were positive remarks such as the availability of undercover parking at a reasonable price and the convenience of on-site parking. However, issues like the tightness of parking spaces and instances where larger vehicles could not fit were common. Some guests experienced difficulties with their pre-booked parking spots not being available upon arrival and there were occasional problems with access codes. Challenges also included parking becoming a free-for-all due to staff occupying guest spots and spaces being fully booked. Overall, while the option of secure parking added value, the additional cost and various logistical issues detracted from the overall convenience.
No, Hamilton Executive Apartments doesn't have any pool.
No, a spa isn't available at Hamilton Executive Apartments.
No, Hamilton Executive Apartments doesn't allow dogs.
Yes, parking facilities are available at Hamilton Executive Apartments.
No, Hamilton Executive Apartments doesn't have a gym.