Mercure Newcastle Airport

Newcastle -32.80964900, 151.84175100 , 2 Williamtown Drive (Show on Map)
8.5
Very Good


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Summary of reviewsMercure Newcastle Airport receives widespread acclaim for its prime location, making it a highly convenient option for travelers with early flights or those looking for a quick stopover. The hotel's proximity to Newcastle Airport allows guests to walk to the terminal while also offering easy access to the city and nearby wedding venues. Despite its closeness to the airport, the hotel remains impressively quiet, providing a peaceful environment for guests.

The breakfast at Mercure Newcastle Airport garners enthusiastic praise with many highlighting the exceptional taste and quality of the offerings. The early opening time of the restaurant at 5:30am is particularly appreciated by early risers. While most guests find the breakfast delightful, a few have minor critiques, such as a preference for a buffet style or mentioning a hard croissant.

Dinner at the hotel is also met with high satisfaction. The restaurant is lauded for its delicious meals, including excellent vegetarian options and accommodation of special dietary needs. Guests commend the prompt and friendly service, making the dining experience enjoyable. Though some find the food choices basic, the quality and taste are consistently praised.

Rooms at the hotel are frequently described as clean, modern and spacious, providing a comfortable and stylish stay. Guests appreciate the quiet environment and the well-appointed amenities, including comfortable beds and lovely showers. A serene atmosphere is a hallmark of the rooms, although a few guests noted a desire for a microwave.

Cleanliness throughout Mercure Newcastle Airport is noted to be impeccable with rooms and common areas described as spotless and well-maintained. The high hygiene standards contribute to a comfortable and pleasant stay.

The hotel staff receive stellar reviews for their friendliness, helpfulness and professionalism. Guests frequently mention the exceptional service with staff members like Mariela and Marcus leaving lasting positive impressions. The commitment and welcoming attitude of the staff greatly enhance the overall guest experience.

On the downside, the extra charge for parking is a common point of contention. Many guests feel that the $15 fee for overnight parking is unnecessary and unfair, detracting from an otherwise positive stay.

In summary, Mercure Newcastle Airport offers a highly convenient location, excellent dining experiences and exceptional cleanliness and comfort, all supported by a dedicated and friendly staff. Despite minor issues with parking fees and occasional bed quality inconsistencies, the hotel remains a favored choice for travelers seeking proximity to Newcastle Airport.
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Hotel Taking Steps Towards Sustainability
Mercure Newcastle Airport is part of Accor's Planet 21 sustainability program. This program focuses on various sustainability initiatives within the hotel group.

Family Friendly Hotel
Mercure Newcastle Airport offers family rooms and connecting rooms. Superior Rooms include a queen bed and convertible sofa bed, accommodating up to 2 adults and 2 children.

Accessible Hotel
Mercure Newcastle Airport is listed as wheelchair accessible and actively welcomes people with access needs.

4-Star Hotel
This 4-star hotel offers comfortable accommodations and convenient access to Newcastle Airport. It features modern amenities suitable for travelers, including a restaurant and bar.

Hotel near Golf Courses

Business Hotel

Hotel with Parking

Hotel with Gym

Room Types
Standard King Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Standard Twin Room Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 2 beds.

Guest Reviews
8.5
Very Good
Location
Mercure Newcastle Airport enjoys consistent praise for its excellent location, particularly its close proximity to Newcastle Airport. Guests find the convenience of being within walking distance to the airport exceptionally advantageous. The hotel’s position makes it an ideal choice for those with early morning flights or looking for a quick overnight stay without the hassle of a long commute. Reviewers mention that, despite being so near to the airport, the hotel remains pleasantly quiet, offering a peaceful night's rest. Additionally, some reviews highlight the hotel's proximity not only to the airport but also to the city of Newcastle and nearby wedding venues, adding to its overall appeal.

Breakfast
Guests at the Mercure Newcastle Airport consistently appreciated the quality of the breakfast offered by the hotel. Many reviews highlight that the breakfast was exceptional, lovely and tasty. The quality of the food was frequently noted as excellent with one guest describing the breakfast as awesome. The restaurant's early opening time at 5:30am is also mentioned, providing convenience for early risers. Service-wise, the staff in the restaurant were commended for being friendly and professional. However, there was a minor critique regarding the continental breakfast with one guest noting that the croissant was hard and another expressing a preference for a buffet style breakfast. Overall, the breakfast experience at the Mercure Newcastle Airport is positively received with only a few minor suggestions for improvement.

Dinner
Mercure Newcastle Airport's dining experience receives high praise from its guests. The restaurant consistently delivers delicious and enjoyable meals, highlighted by excellent vegetarian options and the ability to meet special dietary requirements. Guests appreciate the prompt service with food arriving hot and within a reasonable time. The culinary offerings, from room service to restaurant dishes, are often described as exceptional with specific mention of the highly recommended lamb salad. While the food choices are somewhat basic, the quality and taste make up for it. Most guests find the pricing reasonable, further enhancing the dining experience. Staff and service also contribute positively to guests' enjoyment, making the overall dining experience very satisfying. Despite minor comments about the cooking not being perfect on some occasions, the majority of reviews reflect a high level of contentment with the hotel's dinner services.

Rooms
Mercure Newcastle Airport offers guests a comfortable and stylish stay with rooms frequently praised for their cleanliness and modern decor. Many guests highlight the spaciousness, noting the ample room for families and solo travelers alike. The beds are consistently mentioned as comfortable, enhancing the overall restful experience. Additionally, the quiet environment and well-appointed amenities, including lovely showers, contribute to a serene atmosphere. Although a few guests mentioned a desire for a microwave, the hotel generally provides every necessary comfort, ensuring a welcoming and cozy stay.

Beds
Guests at the Mercure Newcastle Airport have shared mixed reviews about the beds. Many visitors have praised the beds for being comfortable with some even describing them as amazing or very comfortable. Words like comfy and comfortable appear frequently, suggesting that a substantial number of guests found the beds satisfactory. On the other hand, there are also mentions of low-end, flimsy, hard and extremely uncomfortable beds, indicating that the quality may vary between rooms. Despite these inconsistencies, the majority of feedback highlights comfort and cleanliness in the rooms.

Cleanliness
Mercure Newcastle Airport impresses guests with its impeccable cleanliness, consistently described as very clean and spotless. The hotel maintains a tidy atmosphere throughout, ensuring that every room meets high standards of hygiene. Visitors appreciate the comfortable and quiet rooms, which provide everything needed for a pleasant stay. The hotel's well-kept areas and friendly staff further enhance the experience, making it a reliable choice for a clean and comfortable accommodation. Its great location adds to the convenience, making it an appealing option for travelers.

Staff
Guests at Mercure Newcastle Airport have consistently praised the hotel staff for their friendliness, helpfulness and professionalism. Reviews highlight the staff's amazing dedication and their willingness to go above and beyond to ensure a pleasant stay for guests. The service provided is often described as accommodating, welcoming and courteous with specific mentions of staff members like Mariela and Marcus at reception who have left lasting positive impressions. The staff are noted for carrying themselves with great confidence and character, contributing to an overall exceptional and efficient service experience at the hotel.

Parking
Guests of the Mercure Newcastle Airport have noted the parking situation as one of the less favorable aspects of their stay. Many have expressed their dissatisfaction with the additional $15 fee for parking, describing it as unnecessary and unreasonable, especially when already paying for a stay at the hotel. There is consensus that it seems unfair for guests to incur extra costs just to park their cars overnight, whether they are hire cars or personal vehicles. Despite the convenience and no-fuss nature of the parking, the added expense has been a clear point of contention among visitors.


No, Mercure Newcastle Airport doesn't have any pool.

No, a spa isn't available at Mercure Newcastle Airport.

No, Mercure Newcastle Airport doesn't allow dogs.

Yes, parking facilities are available at Mercure Newcastle Airport.

Yes, Mercure Newcastle Airport has a gym.

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