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Summary of reviewsThe Terminus Apartment Hotel, part of the Ascend Hotel Collection, in Newcastle, garners high praise for its exceptional location and clean, modern accommodations. Situated in the heart of Newcastle, guests find it conveniently close to the city center via a short light rail journey, beautiful beaches like Nobbys Beach, historical sites and a robust selection of dining and nightlife options. The hotel's central but fairly quiet location allows easy exploration of local attractions, making it ideal for both leisure and sightseeing.
The spacious and well-appointed rooms consistently receive compliments for their modern decor and superb cleanliness. Guests appreciate the thoughtful amenities, including kitchen facilities, private laundry and large balconies with stunning harbour views. The exceptionally comfortable beds and welcoming touches like snack packs and gift bags enhance the home-like atmosphere.
Cleanliness is a standout feature with guests repeatedly noting the spotless and well-maintained properties. This, combined with the friendly and professional staff, who are described as polite, helpful and accommodating, significantly elevates the overall guest experience.
While the complimentary Wi-Fi is generally praised for its speed and reliability, it occasionally faces minor connectivity issues. Guests also appreciate the hotel's proximity to the beach, highlighting the ease of access to coastal attractions and scenic waterfront walks.
Parking options are secure and convenient, although some guests mention the additional costs and limited spaces as minor drawbacks. Despite these small challenges, the secure underground parking remains an appreciated feature.
The vibrant nightlife within walking distance adds to the appeal, making it perfect for those keen to enjoy local entertainment. The beds are often highlighted as one of the best features, providing a comfortable and restful stay, likened to sleeping on clouds.
Accessibility is another strong point of the Terminus Apartment Hotel with multiple elevators, easy parking, secure facilities and soundproof windows contributing to a quiet and comfortable stay. The boutique charm, marked by stylish accommodations and thoughtful gestures like welcome gifts, makes it a chic and cozy choice for travelers.
Overall, the Terminus Apartment Hotel impresses with its blend of convenience, comfort and excellent service, making it a highly recommended choice for anyone visiting Newcastle. Show more
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Hotel Taking Steps Towards Sustainability
As part of the Ascend Hotel Collection, this hotel may participate in Choice Hotels' sustainability initiatives, which include reducing energy consumption, conserving water, and minimizing waste.
Hotel with Parking
Terminus Apartment Hotel offers secure parking on-site for a nightly fee. Parking spaces are limited and available on a first-come, first-served basis.
Boutique-style Hotel
Hotel near The Beach
Hotel near Nightlife Spots
Accessible Hotel
Room Types
Quiet Internal Studio ApartmentOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious double room offers air conditioning, a washing machine, soundproof walls, a tea and coffee maker, as well as a flat-screen TV with streaming services. The unit offers 1 bed.
Two-Bedroom ApartmentThe spacious suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and an oven. This suite is air-conditioned and has a flat-screen TV with streaming services, a washing machine, soundproof walls and a tea and coffee maker. The unit offers 3 beds.
Harbour View One-Bedroom Apartment with BalconyThe spacious suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and an oven. The air-conditioned suite provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as lake views. The unit offers 1 bed.
Harbour View Two-Bedroom, One-Bathroom Apartment with BalconyThe spacious suite has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as lake views. The unit has 3 beds.
One-Bedroom ApartmentThe spacious suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit offers 1 bed.
One-Bedroom Apartment with BalconyThe spacious suite has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit has 1 bed.
Large Two-Bedroom Two-Bathroom with Harbour View and BalconyThe spacious suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as lake views. The unit offers 3 beds.
Two-Bedroom Apartment with BalconyThe spacious suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit offers 3 beds.
Harbour View Two-Bedroom, Two-Bathroom Apartment with BalconyThe spacious suite has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as lake views. The unit has 3 beds.
Large Two-Bedroom Apartment with BalconyThe spacious suite has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. This air-conditioned suite features a dining area, a flat-screen TV with streaming services a washing machine and a balcony. The unit has 3 beds.
Queen Studio with BalconyProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit offers 1 bed.
Guest Reviews
8.9
Excellent
Location
For travelers looking to experience Newcastle at its finest, the Terminus Apartment Hotel, part of the Ascend Hotel Collection, offers a prime location that is universally praised by guests. Nestled in the heart of the city, this hotel boasts proximity to nearly everything a visitor could desire. Enjoy easy access to public transportation. Just a two-stop light rail journey lands you in the city center, making it perfect for exploring the best that Newcastle has to offer.
Nature enthusiasts will appreciate the short walks to beautiful beaches like Nobbys Beach and the ocean baths. For those interested in dining and nightlife, the hotel is surrounded by a myriad of excellent restaurants, cafes, bars and pubs. Don't miss the waterfront dining and the vibrant wharf area, all within walking distance.
Beyond the central attractions, guests rave about the sensational views over the harbour from the balconies, providing a picturesque backdrop for a comfortable stay. The location is not only ideal for leisure activities and scenic walks but also for its close proximity to historical sites like Fort Scratchley and various walking tracks.
Centrally situated, the hotel is a convenient base for shopping excursions, access to the ferry terminus and engaging in the local culture. Whether it's the cleanliness, the well-appointed rooms or the exceptional service, travelers find everything they need at their fingertips. The location is truly second to none for those looking to explore Newcastle with ease.
Rooms
Terminus Apartment Hotel, part of the Ascend Hotel Collection, stands out with its spacious, modern and well-appointed apartments. Many guests appreciated the rooms' size with ample living space that includes large balconies offering stunning harbour views. The décor is noted for its tasteful, modern furnishings, providing a comfortable and home-like atmosphere. Cleanliness is consistently praised with multiple mentions of spotless rooms and meticulous upkeep. The apartments come equipped with comprehensive amenities, including kitchen facilities, private laundry and modern utilities, making them ideal for both short and extended stays.
The beds are described as exceptionally comfortable, often compared to sleeping on clouds. Additionally, the thoughtful touches like welcome notes, snack packs and gift bags on arrival have left a positive impression on guests. The hotel’s location also garners appreciation, being conveniently close to public transport, restaurants and the waterfront, while still maintaining a fairly quiet environment.
Staff at the property are frequently commended for their friendliness and helpfulness, enhancing the overall guest experience. Despite a few minor issues, such as occasional views of concrete or brick walls and some rooms being smaller than anticipated, the overwhelming sentiment is one of satisfaction and enjoyment, making the Terminus Apartment Hotel a well-regarded choice for visitors seeking comfort, convenience and splendid views in a central location.
Beds
Guests of the Terminus Apartment Hotel, an Ascend Collection Hotel, have overwhelmingly positive remarks about the beds, frequently describing them as comfortable, super comfortable or very comfortable. The bedding often receives high praise with terms such as luxurious, huge and king size commonly mentioned. Many appreciated the comfortable and soft nature of the beds, noting that they were perfect for relaxation and likening them to clouds. Extras like memory foam mattresses and quality pillows add to the overall comfort, although a few reviews indicate occasional desires for firmer pillows or a mattress rotation. Despite some mentions of overly soft or plush beds and mixed opinions on the firmness of pillows, the general consensus is that the beds contribute significantly to a restful stay, often highlighted as the best feature of the accommodation. The additional amenities like extra linens and towels, paired with positive comments on cleanliness and the bed arrangements, significantly enhance the guest experience at this hotel.
Cleanliness
Terminus Apartment Hotel, an Ascend Collection Hotel, stands out prominently for its impeccable cleanliness. Guests consistently praise the overall maintained condition of the property, noting how well-presented and spotlessly clean everything is. The apartments are particularly noted for being extremely clean, tidy and fresh, contributing to a welcoming and comfortable stay.
The hotel's location combined with its cleanliness enhances the appeal, making it a delightful stay for many. Spacious and modern rooms come with striking views, adding to the pleasant experience. Comfort is evidently not compromised either, as guests frequently mention clean and comfortable furnishings and facilities.
Professionalism among the staff and their friendly demeanor have been highlighted, further enhancing guest experiences. Reviewers appreciate the clean and modern aesthetic, complemented by amenities that are kept in excellent condition.
In summary, Terminus Apartment Hotel impresses with top-quality cleanliness and well-appointed rooms, making it a favorite spot for a comfortable and pleasant stay in an excellent location.
Staff
The reviews for Terminus Apartment Hotel, an Ascend Collection Hotel, overwhelmingly highlight the positive experiences guests have had with the hotel staff. Descriptions of the team at the hotel consistently emphasize qualities such as friendliness, helpfulness and professionalism. Guests frequently mention the warm, welcoming demeanor of the staff, noting their attentiveness and accommodating nature.
From the front desk personnel to the reception staff, everyone is described as polite and courteous, often going above and beyond to enhance the guest experience. The service provided is repeatedly described as superb with many guests pointing out the staff's ability to respond quickly and efficiently to any issues or requests.
Overall, the positive sentiments reflect an exceptional level of service and a genuine commitment to creating a pleasant stay for all guests. The staff’s efforts to be inclusive, thoughtful and professional stand out, contributing significantly to the hotel’s excellent reputation.
Wi-Fi
Terminus Apartment Hotel, an Ascend Collection Hotel, offers a convenient and comfortable stay, featuring complimentary Wi-Fi that guests frequently praise for its speed and reliability. Many guests have noted the good Wi-Fi connection, describing it as fantastic for streaming services like YouTube. However, it should be noted that on rare occasions, there have been reports of the Wi-Fi not working and connectivity issues with Netflix. Overall, the positive feedback suggests that the hotel generally provides a solid internet experience for its guests.
Beach
The Terminus Apartment Hotel, part of the Ascend Hotel Collection, boasts an outstanding location that is frequently praised for its proximity to the beach. Guests consistently appreciate the short walking distance to the beach, highlighting the ease of access to both the sandy shores and the refreshing ocean baths. Many reviews mention the hotel's centrality, allowing for convenient strolls to popular spots such as Nobbys Beach, Queens Wharf, Fort Scratchley and the lighthouse.
The ocean views from the hotel are often described as spectacular, adding an extra layer of enjoyment to the beachfront experience. Visitors can easily take leisurely walks along the waterfront, enjoying the scenic routes near Nobbys Headland and other nearby beaches. Overall, the hotel's proximity to the beach and other coastal attractions makes it an excellent choice for those looking to enjoy Newcastle's waterfront.
Parking
The Terminus Apartment Hotel, an Ascend Collection Hotel in downtown Newcastle offers a variety of parking options, though with some caveats. Guests consistently appreciate the secure parking facilities, which provide peace of mind and easy access to the premises. The underground parking is noted for its convenience and security and many found the location of the parking to be very central.
On-site parking is highlighted as a significant positive with some guests even enjoying complimentary parking. However, others mentioned that parking could be costly and noted that they had to pay extra for this service. The availability of parking is another mixed point; while some guests found ample and convenient parking, others struggled with limited spaces and occasionally had to park on the street.
A few guests remarked that the parking spaces were tight and awkward, which made navigation a bit tricky. Despite these small challenges, the overall sentiment suggests that having secure parking available is a notable advantage for this hotel.
Nightlife
Terminus Apartment Hotel, part of the Ascend Hotel Collection, is an excellent choice for those seeking vibrant nightlife activities. The hotel's prime location makes it easy to access a variety of bars, pubs and restaurants, all within walking distance. Guests appreciate the convenience of nearby eateries and entertainment options with several noting that the area is perfect for a getaway.
The proximity of bars and coffee shops adds to the appeal, making it a highly recommended spot for those who enjoy exploring local nightlife. The convenience of services like UberEats further enhances the stay, allowing guests to enjoy local cuisine effortlessly.
While the bustling nightlife brings some street noise, particularly on weekends, the overall experience remains positive for those looking to immerse themselves in the local scene. The hotel also receives praise for upgrading rooms upon arrival, adding to the overall positive guest experience.
Accessible
Terminus Apartment Hotel, Ascend Hotel Collection, in east Newcastle is well-regarded for its accessibility. Guests found it instinctively and easily accessible with accommodations featuring multiple elevators for convenient access to rooms and cars. The easy parking, secure facility and soundproof windows contribute to a safe and quiet stay. The hotel's location provides great access to essential amenities and attractions, making it ideal for sightseeing. Guests also appreciated the daily housekeeping service and the accessibility to nearby shops and public transport.
Boutique-Style
The Terminus Apartment Hotel, part of the Ascend Hotel Collection, stands out for its boutique charm, characterized by stylish accommodations and a prime location surrounded by various boutiques and market stalls. Guests appreciate the touch of elegance found in their rooms, particularly mentioning the comfortable and very tidy spaces suitable for families with young children. Despite a few issues, such as the lack of natural light in some studios and a squeaky fan in one of the rooms, the hotel makes up for these with thoughtful gestures like a welcome gift of chocolates and a bottle of wine. This approach enhances the boutique experience, making it a preferred choice for those seeking a chic and cozy stay.
No, Terminus Apartment Hotel, an Ascend Collection Hotel doesn't have any pool.
No, a spa isn't available at Terminus Apartment Hotel, an Ascend Collection Hotel.
No, Terminus Apartment Hotel, an Ascend Collection Hotel doesn't allow dogs.
Yes, parking facilities are available at Terminus Apartment Hotel, an Ascend Collection Hotel.
No, Terminus Apartment Hotel, an Ascend Collection Hotel doesn't have a gym.