ibis Newcastle
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Summary of reviewsThe ibis Newcastle enjoys a prime location in the heart of Newcastle, making it a convenient choice for both business and leisure travelers. Its proximity to public transport options such as train and light rail stations allows easy city navigation. The hotel is situated near popular area attractions like the Civic Theatre, Honeysuckle Precinct, the city center and the picturesque waterfront, which is ideal for walks and cafe visits. Shopping and dining amenities are within easy walking distance and on-site parking further enhances the convenience.
Guests generally appreciate the breakfast at the hotel, noting the good value and variety of choices available. Positive feedback often highlights the delicious buffet and the advantage of inclusive breakfast in some bookings. However, some guests noted the expense and inconsistency concerning food quality and temperature.
Dinner receives mixed reviews but is often praised for friendly service and good value. The chef's amicability contributes to a pleasant dining atmosphere with many guests enjoying the meals, especially the post-12 pm pizza. Nonetheless, critiques include tough dishes and limited menu variety, indicating some room for improvement.
The rooms at ibis Newcastle are clean and comfortable, featuring essential amenities like kettles, fridges and tea/coffee supplies. While the size is suitable for short stays, some guests find the rooms and bathrooms cramped. There are occasional reports of cleanliness issues and maintenance problems, although many guests describe their rooms as tidy and functional.
Cleanliness garners mixed reviews; while many guests compliment the cleanliness and upkeep, others report issues such as dirty carpets and unpleasant odors. Nonetheless, the majority of reviews find the rooms adequately clean, aided by the friendly and professional staff.
The staff at ibis Newcastle consistently receive high praise for their friendliness, professionalism and accommodating demeanor. From check-in to check-out, staff are noted for their helpfulness and willingness to go the extra mile, significantly enhancing the guest experience.
The wifi service is generally satisfactory, appreciated for its availability and performance, although some guests experience connectivity issues, suggesting variability in its reliability.
Families will find the ibis Newcastle a welcoming place with amenities like coloring pencils, card games and room features like kettles and fridges catering to family needs. Staff efforts to accommodate children and maintain a clean and secure environment earn positive feedback, making the hotel a solid choice for family stays.
The beds are often mentioned as a highlight for their comfort, though some guests find the pillows unsatisfactory. Despite occasional issues like bedframe damage or stale linens, the overall comfort of the beds adds to a pleasant stay.
Business travelers benefit from the central location, meeting rooms and 24-hour service. While lacking designated workspaces in rooms, the hotel provides decent business facilities along with excellent staff support, making it convenient and efficient for business purposes.
Accessibility is a key feature at ibis Newcastle with convenient access to public transport, supermarkets and popular attractions. The hotel provides accessible amenities such as guest laundry, a restaurant and 24-hour reception. Although some rooms could use an upgrade and there are occasional accessibility issues, the hotel remains a favorable option for guests with disabilities, offering clean facilities and reasonably priced central accommodation.
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Guests generally appreciate the breakfast at the hotel, noting the good value and variety of choices available. Positive feedback often highlights the delicious buffet and the advantage of inclusive breakfast in some bookings. However, some guests noted the expense and inconsistency concerning food quality and temperature.
Dinner receives mixed reviews but is often praised for friendly service and good value. The chef's amicability contributes to a pleasant dining atmosphere with many guests enjoying the meals, especially the post-12 pm pizza. Nonetheless, critiques include tough dishes and limited menu variety, indicating some room for improvement.
The rooms at ibis Newcastle are clean and comfortable, featuring essential amenities like kettles, fridges and tea/coffee supplies. While the size is suitable for short stays, some guests find the rooms and bathrooms cramped. There are occasional reports of cleanliness issues and maintenance problems, although many guests describe their rooms as tidy and functional.
Cleanliness garners mixed reviews; while many guests compliment the cleanliness and upkeep, others report issues such as dirty carpets and unpleasant odors. Nonetheless, the majority of reviews find the rooms adequately clean, aided by the friendly and professional staff.
The staff at ibis Newcastle consistently receive high praise for their friendliness, professionalism and accommodating demeanor. From check-in to check-out, staff are noted for their helpfulness and willingness to go the extra mile, significantly enhancing the guest experience.
The wifi service is generally satisfactory, appreciated for its availability and performance, although some guests experience connectivity issues, suggesting variability in its reliability.
Families will find the ibis Newcastle a welcoming place with amenities like coloring pencils, card games and room features like kettles and fridges catering to family needs. Staff efforts to accommodate children and maintain a clean and secure environment earn positive feedback, making the hotel a solid choice for family stays.
The beds are often mentioned as a highlight for their comfort, though some guests find the pillows unsatisfactory. Despite occasional issues like bedframe damage or stale linens, the overall comfort of the beds adds to a pleasant stay.
Business travelers benefit from the central location, meeting rooms and 24-hour service. While lacking designated workspaces in rooms, the hotel provides decent business facilities along with excellent staff support, making it convenient and efficient for business purposes.
Accessibility is a key feature at ibis Newcastle with convenient access to public transport, supermarkets and popular attractions. The hotel provides accessible amenities such as guest laundry, a restaurant and 24-hour reception. Although some rooms could use an upgrade and there are occasional accessibility issues, the hotel remains a favorable option for guests with disabilities, offering clean facilities and reasonably priced central accommodation.
Family Friendly Hotel
The hotel provides essential amenities for a family stay.
Hotel with Parking
Ibis Newcastle offers convenient on-site charged car parking for guests. Self-parking is available, providing direct access to the hotel.
Accessible Hotel
ibis Newcastle is listed as an accessible hotel and is wheelchair accessible, although limitations may apply. A lift is available at the property.
Guest Reviews
The ibis Newcastle boasts a prime location that has garnered widespread praise from its guests. Situated in the heart of Newcastle, the hotel is conveniently near public transport options such as the train and light rail stations, making it easy to navigate the city. Guests appreciate the close proximity to key areas like the Civic Theatre, Honeysuckle Precinct and the city center, as well as the waterfront with its lovely walks and cafes.
Shopping is also easily accessible with supermarkets, eateries and various shops within walking distance. The hotel's location proves ideal for both business and leisure travelers, being near conference centers and venues, as well as offering a short distance to Newcastle's beaches and the foreshore.
Overall, the central positioning of ibis Newcastle is highly valued for its convenience, making it an excellent choice for those looking to explore the city without hassle. The added benefits of on-site parking and friendly, helpful staff further enhance the guest experience.
The breakfast experience at ibis Newcastle receives mixed reviews from guests. Many found the breakfast to be good with the buffet often described as great and delicious. Numerous positive remarks highlight the breakfast as having good value and a wide variety of choices. Guests particularly appreciated the good selection available with some noting that included breakfast in their booking was advantageous.
However, there are less favorable comments about the breakfast as well. Some guests found the cost of the breakfast to be on the expensive side with instances of miscommunication regarding pricing. There were also complaints about the quality and temperature of the hot food with some noting that it was cold or needed more variety.
Overall, while many guests enjoyed and praised the breakfast, there seems to be room for improvement, particularly in the consistency of the offerings and ensuring better value for the price charged.
Dinner at ibis Newcastle garnered mixed opinions from guests with some highlighting positive aspects while others pointing out areas for improvement. Guests frequently noted that the chef was friendly and provided good service, contributing to a pleasant dining experience. Several reviews mentioned that evening meals were great, generous, appetising and represented good value for money. The pizza available after 12 pm was particularly appreciated for its quality and service.
However, there were some criticisms, such as a tough chicken schnitzel and the perceived expense relative to the meal's quality. A few guests also remarked on limited variety in cuisines and outdated dining options. Some guests had issues with pricing, including being overcharged for room service. Despite these concerns, many enjoyed their meals at the restaurant and found the food to be decent.
In the end, while the dining experience at ibis Newcastle showed potential, it also highlighted areas where improvements could be made, particularly in menu variety and ensuring consistent quality.
The rooms at ibis Newcastle receive mixed reviews with a strong emphasis on their size and cleanliness. Many guests found the rooms to be clean and comfortable, highlighting comfortable beds and necessary amenities like kettles, fridges and tea/coffee supplies. Some also appreciated the well-appointed interiors and considered the room size adequate for short stays.
However, a recurring theme is the small size of the rooms, often described as cramped or tiny. Bathrooms also tend to be small with several guests mentioning tight spaces and outdated fixtures. Cleanliness issues were noted by some, citing dusty, musty smells and occasional maintenance problems like broken fridges or poor lighting.
Despite these concerns, other reviews mention that rooms were tidy and functional, suitable for short visits. There were instances of wear and tear with some furnishings appearing dated or damaged. While the hotel may benefit from upgrades to its interiors, many guests still found the comfort and basic facilities met their needs and the room size sufficient for their stay.
The beds at ibis Newcastle receive considerable praise for their comfort and cleanliness. Many guests emphasize how comfortable or even super comfortable the beds are, often describing them as a highlight of their stay. There are frequent mentions of the mattresses being particularly comfy, contributing to a restful night's sleep. Some reviews also appreciate the cleanliness of the bedding, noting that it enhances their overall experience.
However, while the beds generally receive positive feedback, the pillows seem to be a point of contention. Several guests find the pillows to be uncomfortable, thin or in need of replacement, which detracts from the otherwise pleasant sleeping experience. Additionally, there are a few isolated mentions of issues like unclean pillows, bedframe damages and occasionally stale bed linens.
Overall, while ibis Newcastle's beds are mostly lauded for their comfort, there are occasional shortcomings with the pillows and some isolated maintenance issues.
The Ibis Newcastle hotel has received mixed reviews concerning its cleanliness, yet there appears to be a general consensus on certain positive aspects. Several guests found the rooms to be clean and tidy with some praising the bathrooms for being particularly clean. Descriptions such as clean and comfy, perfectly clean and sparkling clean were noted multiple times, indicating that the hotel does manage to maintain a good standard of cleanliness on occasions.
The professional cleaning standards have been mentioned and it’s noted that the hotel is cleaner than its budget counterpart. Guests also acknowledged the clean and welcoming ambiance provided by the friendly and helpful staff with the clean and secure environment being a recurring commendation.
On the flip side, other guests had notable concerns. Reports highlighted instances of dirty carpets, dusty rooms and unpleasant odors. Complaints about mold in the bathroom shower area, smelly pillows and even infestations of cockroaches and fruit flies were made. There were mentions of unclean surfaces and items left from previous occupants, such as a dirty plate in the wardrobe and cobwebs on the ceiling. Some guests also pointed out that the general upkeep could improve, suggesting visible maintenance issues and areas that could benefit from a more thorough cleaning routine.
Overall, while many guests appreciated the cleanliness in various aspects, there were significant concerns that suggest inconsistency in maintaining high standards throughout the property.
The staff at ibis Newcastle consistently receive high praise for their friendly and accommodating demeanor. Multiple reviews highlighted the staff's helpfulness, professionalism and warm welcoming attitude, making guests feel well taken care of from check-in to check-out. The front desk team, in particular, was frequently noted for their friendliness and support, even under high stress. Specific staff members, including Manager Cameron Smith, were mentioned for their exceptional assistance and customer service. Despite a few isolated mentions of rudeness, the overwhelming sentiment is that the staff contribute significantly to a positive guest experience with many guests appreciating their attentiveness and the pleasant atmosphere they help maintain. The hospitality extends beyond the front desk with other team members, including the room service staff and chefs, also receiving commendations for their approachability and service quality. Overall, it's clear that ibis Newcastle places a strong emphasis on ensuring a friendly and helpful environment for all its guests.
The wifi at 'ibis Newcastle' receives mixed reviews from its guests. Many found the internet to be effective and met their expectations with good connectivity and performance especially when the hotel was quiet. Guests appreciated the availability of free Wi-Fi, noting it as a positive aspect of their stay. However, some reviews also highlighted issues such as the wifi not working well, failing to connect or not functioning at all for certain guests. Despite these inconsistencies, the overall sentiment leans towards a generally satisfactory experience with the wifi service when it is functional.
Families visiting ibis Newcastle will find a variety of amenities and features designed to make their stay comfortable and enjoyable. Many guests appreciate the provision of coloring pencils and card games in the lobby, which help keep children engaged. Family-centric amenities such as spacious family rooms and the availability of kettles and fridges in certain rooms enhance the convenience for those traveling with kids.
The hotel is described as clean and tidy with big, comfortable beds and staff who are friendly and helpful. This welcoming atmosphere extends to considerations for younger guests with several reviews noting the hotel's efforts to accommodate babies and make family stays pleasant.
While some rooms may have minor issues such as non-functional TVs or the absence of kettles, the overall feedback suggests that ibis Newcastle is a solid choice for families looking for a comfortable, family-oriented accommodation.
The ibis Newcastle offers a convenient stay for business travelers with its central but quiet location that allows easy access to top town amenities. The hotel is strategically positioned within walking distance to shops, restaurants and public transport, making it an ideal choice for those needing a quick stopover or heading back to Singleton early.
Business facilities at the ibis Newcastle are noted to be decent for the price with amenities like meeting rooms available for use. While there's no designated workspace for business travelers in the rooms, the business facilities overall meet industry standards. The staff are praised for their cooperation and the 24-hour service adds to the convenience for business guests.
The dining experience at the hotel's restaurant is reported to be good value for money, complemented by friendly and attentive restaurant and bar staff. Furthermore, a robust firewall ensures a secure connection when working from the restaurant.
Although the property could benefit from some upgrades, the overall experience is deemed satisfactory for business travel, providing essential comforts and efficient services.
The ibis Newcastle stands out for its accessibility, making it an excellent choice for travelers with disabilities. Located in the heart of Newcastle, the hotel is conveniently close to supermarkets, eateries and big retailers like Big W. It also offers easy access to popular attractions such as the Civic Theatre, local shops, Newcastle beaches and the main train station, adding to the convenience for guests. Public transport is highly accessible with a bus stop right in front of the hotel and it's also near the bus to the airport and the light rail.
Although some rooms and facilities, like the tight two-bed rooms and compact bathrooms, could use an upgrade, the hotel compensates with its on-site amenities. These include a guest laundry on level 2, a restaurant and a 24-hour accessible reception. The accessible ensuites are a notable feature for those needing adapted facilities. The property also offers good disability parking and cheaper on-site parking at $10, which is more affordable compared to other hotels.
However, it's worth noting that one review mentioned an inaccessible room and difficulties with parking in the appropriate car park. Despite these minor drawbacks, the overall impression is that ibis Newcastle provides a clean, secure and reasonably priced central location with decent facilities catering to guests with disabilities.
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Location
Shopping is also easily accessible with supermarkets, eateries and various shops within walking distance. The hotel's location proves ideal for both business and leisure travelers, being near conference centers and venues, as well as offering a short distance to Newcastle's beaches and the foreshore.
Overall, the central positioning of ibis Newcastle is highly valued for its convenience, making it an excellent choice for those looking to explore the city without hassle. The added benefits of on-site parking and friendly, helpful staff further enhance the guest experience.
Breakfast
However, there are less favorable comments about the breakfast as well. Some guests found the cost of the breakfast to be on the expensive side with instances of miscommunication regarding pricing. There were also complaints about the quality and temperature of the hot food with some noting that it was cold or needed more variety.
Overall, while many guests enjoyed and praised the breakfast, there seems to be room for improvement, particularly in the consistency of the offerings and ensuring better value for the price charged.
Dinner
However, there were some criticisms, such as a tough chicken schnitzel and the perceived expense relative to the meal's quality. A few guests also remarked on limited variety in cuisines and outdated dining options. Some guests had issues with pricing, including being overcharged for room service. Despite these concerns, many enjoyed their meals at the restaurant and found the food to be decent.
In the end, while the dining experience at ibis Newcastle showed potential, it also highlighted areas where improvements could be made, particularly in menu variety and ensuring consistent quality.
Rooms
However, a recurring theme is the small size of the rooms, often described as cramped or tiny. Bathrooms also tend to be small with several guests mentioning tight spaces and outdated fixtures. Cleanliness issues were noted by some, citing dusty, musty smells and occasional maintenance problems like broken fridges or poor lighting.
Despite these concerns, other reviews mention that rooms were tidy and functional, suitable for short visits. There were instances of wear and tear with some furnishings appearing dated or damaged. While the hotel may benefit from upgrades to its interiors, many guests still found the comfort and basic facilities met their needs and the room size sufficient for their stay.
Beds
However, while the beds generally receive positive feedback, the pillows seem to be a point of contention. Several guests find the pillows to be uncomfortable, thin or in need of replacement, which detracts from the otherwise pleasant sleeping experience. Additionally, there are a few isolated mentions of issues like unclean pillows, bedframe damages and occasionally stale bed linens.
Overall, while ibis Newcastle's beds are mostly lauded for their comfort, there are occasional shortcomings with the pillows and some isolated maintenance issues.
Cleanliness
The professional cleaning standards have been mentioned and it’s noted that the hotel is cleaner than its budget counterpart. Guests also acknowledged the clean and welcoming ambiance provided by the friendly and helpful staff with the clean and secure environment being a recurring commendation.
On the flip side, other guests had notable concerns. Reports highlighted instances of dirty carpets, dusty rooms and unpleasant odors. Complaints about mold in the bathroom shower area, smelly pillows and even infestations of cockroaches and fruit flies were made. There were mentions of unclean surfaces and items left from previous occupants, such as a dirty plate in the wardrobe and cobwebs on the ceiling. Some guests also pointed out that the general upkeep could improve, suggesting visible maintenance issues and areas that could benefit from a more thorough cleaning routine.
Overall, while many guests appreciated the cleanliness in various aspects, there were significant concerns that suggest inconsistency in maintaining high standards throughout the property.
Staff
Wi-Fi
Family
The hotel is described as clean and tidy with big, comfortable beds and staff who are friendly and helpful. This welcoming atmosphere extends to considerations for younger guests with several reviews noting the hotel's efforts to accommodate babies and make family stays pleasant.
While some rooms may have minor issues such as non-functional TVs or the absence of kettles, the overall feedback suggests that ibis Newcastle is a solid choice for families looking for a comfortable, family-oriented accommodation.
Business
Business facilities at the ibis Newcastle are noted to be decent for the price with amenities like meeting rooms available for use. While there's no designated workspace for business travelers in the rooms, the business facilities overall meet industry standards. The staff are praised for their cooperation and the 24-hour service adds to the convenience for business guests.
The dining experience at the hotel's restaurant is reported to be good value for money, complemented by friendly and attentive restaurant and bar staff. Furthermore, a robust firewall ensures a secure connection when working from the restaurant.
Although the property could benefit from some upgrades, the overall experience is deemed satisfactory for business travel, providing essential comforts and efficient services.
Accessible
Although some rooms and facilities, like the tight two-bed rooms and compact bathrooms, could use an upgrade, the hotel compensates with its on-site amenities. These include a guest laundry on level 2, a restaurant and a 24-hour accessible reception. The accessible ensuites are a notable feature for those needing adapted facilities. The property also offers good disability parking and cheaper on-site parking at $10, which is more affordable compared to other hotels.
However, it's worth noting that one review mentioned an inaccessible room and difficulties with parking in the appropriate car park. Despite these minor drawbacks, the overall impression is that ibis Newcastle provides a clean, secure and reasonably priced central location with decent facilities catering to guests with disabilities.
No, ibis Newcastle doesn't have any pool.
No, a spa isn't available at ibis Newcastle.
No, ibis Newcastle doesn't allow dogs.
Yes, parking facilities are available at ibis Newcastle.
No, ibis Newcastle doesn't have a gym.
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