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Summary of reviewsHoliday Inn Express Newport Beach by IHG receives consistently high praise from guests, primarily for its exceptional location, cleanliness, and friendly staff. Nestled ideally for Newport tourism, it provides convenient access to Newport Harbor, Lido, and Pier areas, with a plethora of nearby dining options. The surrounding pleasant neighborhood makes it an excellent base for both walking and exploring the region by car. Guests often commend the hotel for having spacious and clean rooms equipped with comfortable beds, ensuring a restful stay. The quality of the breakfast consistently delights guests, with its variety and freshness, earning high marks despite some mentioning the American-style options could be healthier. The inviting breakfast area and attentive staff add significantly to the positive morning experience.
The hotel maintains a spotless environment, with special attention to detail in both private and public areas, enhancing the guest experience. Despite occasional remarks on the rooms being somewhat outdated with thin walls and sporadic musty odors, the overall comfort, cleanliness, and quality amenities provided make up for these minor drawbacks. The staff is a standout feature, frequently highlighted for their friendliness, professionalism, and willingness to go the extra mile. Guests consistently appreciate the excellent customer service provided by the front desk and housekeeping teams. However, parking arrangements draw criticism due to a $22 per day fee, which some find excessive and not well-communicated. Despite this, the parking is easy and accessible.
Overall, the Holiday Inn Express Newport Beach by IHG is highly regarded for its quality and location, with comfortable beds, a satisfying breakfast, and exceptional service being key highlights of the guest experience. A few updates and clearer communication regarding parking fees could further enhance the overall guest satisfaction. Show more
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Categories
Resort with Swimming Pool
Offers an outdoor pool and hot tub. Provides a free daily breakfast.
Outdoor Pool
Business Resort
Holiday Inn Express hotels typically offer essential business amenities such as complimentary Wi-Fi and a business center, making them a practical choice for business travelers seeking value and convenience.
Resort with Parking
This hotel features on-site parking available for guests, with a daily fee that has been reported to be between $12 and $22.
3-Star Resort
This hotel offers a free daily breakfast, an outdoor pool, and a hot tub. It is conveniently located across the street from Newport Beach Harbor.
Resort with Outdoor Pool
This hotel features an outdoor pool for guest enjoyment. Specific details about the pool facilities were not available in the provided information.
Resort for Honeymoon
Family Friendly Resort
Resort near Nightlife Spots
Accessible Resort
Resort with Gym
Room Types
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Standard King RoomFeatures a 37-inch flat-screen TV.
Standard Room with Two Queen BedsFeaturing cable TV, this room includes tea and coffee making facilities, a fridge and microwave.
King Room - Mobility Access/Hearing AccessibleThis air-conditioned hearing accessible room includes a flat-screen cable TV, a microwave and a refrigerator.
Standard Queen Room with Two Queen Beds and Tub - Mobility/Communications AccessibleThis air-conditioned hearing accessible room includes a flat-screen cable TV, a microwave and a refrigerator.
King Suite - Communications and Mobility Accessible TubThis air-conditioned disability access suite includes a flat-screen cable TV, a microwave and a refrigerator.
Double Room - Disability Access - Accessible TubThe unit has 1 bed.
Standard Queen Room with Communications Accessible Roll-In ShowerThe unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
Holiday Inn Express Newport Beach by IHG consistently receives praise for its exceptional location. Nestled perfectly for Newport tourism, guests appreciate its proximity to Newport Harbor, Lido, and Pier areas. The hotel is conveniently situated near a variety of restaurants, allowing visitors to easily indulge in local dining within walking distance. The neighborhood is noted for being pleasant, making it a prime spot for exploring the region by car. While enjoying the spacious and clean rooms, guests are treated to comfortable beds and the added bonus of a delightful breakfast with views of the water. The friendly and attentive staff further enhances the experience, contributing to the overall feeling of being well-located and well cared for during their stay.
Breakfast
The breakfast experience at Holiday Inn Express Newport Beach by IHG is consistently praised by guests for its variety, quality, and excellent staff service. Guests appreciate the inclusion of breakfast with their stay, often highlighting the plentiful selection of hot and fresh items such as pancakes, eggs, and bacon. The availability of fresh fruit, along with a clean and welcoming eating area, adds to the satisfaction of the morning meal. The staff is often described as friendly and attentive, contributing to a pleasant breakfast atmosphere. Despite some notes on the typical American style being somewhat unhealthy, overall, the breakfast is regarded as delicious and above average, offering something for everyone. Located in a prime area, the hotel ensures a satisfying start to the day with its comprehensive breakfast service, making it an appealing choice for travelers seeking value and convenience.
Rooms
Holiday Inn Express Newport Beach by IHG receives favorable reviews for its comfortable, clean, and spacious rooms. Guests consistently mention the friendly and helpful hotel staff, complementing the cleanliness of the rooms, which are described as comfortable and well-equipped with necessary amenities. The rooms are also noted for their inviting atmosphere with comfortable beds and pillows, ensuring a restful stay. Many guests emphasize the spaciousness and quietness of the accommodations, making it suitable for relaxation.
While the property tends to receive positive feedback for its cleanliness and overall comfort, some reviewers point out that the rooms seem somewhat outdated, with thin walls that allow noise from neighboring rooms to be heard. Additionally, occasional musty smells and issues with room availability are mentioned. Despite these aspects, the hotel's breakfast, praised as excellent for an express hotel with a good variety of options, contributes positively to the guest experience. Overall, the hotel is appreciated for its room quality and attentive staff, though a few updates could enhance the overall guest experience.
Beds
Travelers staying at the Holiday Inn Express Newport Beach by IHG can expect a consistently positive experience when it comes to bedding comfort. Guests frequently praised the hotel for its comfortable beds, noting their exceptional comfort alongside pillows that enhance relaxation. The consistency of comments suggests that whether it’s a short nap or a restful night's sleep, the accommodation offers a reliable and comfortable sleep experience. Moreover, paired with the very good service provided by the staff and cleanliness of the hotel, the beds contribute to a satisfying stay that many guests appreciated.
Cleanliness
Holiday Inn Express Newport Beach by IHG consistently wins high marks for its exceptional cleanliness, underscoring the hotel’s commitment to maintaining a spotless environment. Guests frequently mention the meticulous attention to detail that ensures everything from rooms to public areas is kept in impeccable condition. The eating area and the pool are also highlighted for their cleanliness, contributing to a pleasant and worry-free stay. The rooms come with up-to-date amenities, comfortable beds, and fresh linens, further enhancing the overall guest experience.
Adding to the appeal, the hotel boasts a friendly and helpful staff that delivers excellent customer service, whether it's during check-in, check-out, or throughout the guests' stay. Conveniently located near popular attractions such as day cruises and restaurants, visitors find the hotel’s position both practical and pleasant. Additionally, guests appreciate the quality of the breakfast offered, citing it as a significant perk of their stay. Despite its higher price point and occasional minor issues like room odors, the cleanliness and service quality make this hotel a top choice for those visiting Newport Beach.
Staff
The reviews for the Holiday Inn Express Newport Beach by IHG paint a consistently glowing picture of the hotel's staff. Guests frequently praise the exceptionally friendly, accommodating, and helpful team, highlighting their professional demeanor and willingness to go above and beyond to meet guests' needs. The front desk staff, in particular, receive accolades for their personable and efficient service, setting the tone for a welcoming stay. Housekeeping also earns mention for their accommodating nature. Guests consistently express genuine appreciation for the warm hospitality that enhances their experience, complemented by a nice breakfast offering. Overall, encounters with the staff are noted to be delightful and leave a lasting positive impression on visitors.
Parking
Visitors to the Holiday Inn Express Newport Beach by IHG frequently comment on the hotel's parking arrangements, with a notable emphasis on the cost involved. Many customers express surprise and disappointment upon discovering the $22 per day fee, often viewing it as excessive given the overall room rate. There's also mention of a lack of clarity surrounding the parking charges, with some guests feeling inadequately informed about the cost prior to incurring it. On the positive side, the parking is generally described as easy and accessible, with plenty of space available for guests. Despite these advantages, the prevalent sentiment suggests that the parking fees tend to overshadow the convenience, impacting the overall perception of value during their stay.
Yes, Holiday Inn Express Newport Beach by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express Newport Beach by IHG.
No, Holiday Inn Express Newport Beach by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Newport Beach by IHG.
Yes, Holiday Inn Express Newport Beach by IHG has a gym.