Charter House

Newport 50.69953400, -1.29368700 , 14a Saint Thomas' Square (Show on Map)
7.4
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCharter House, located centrally in Newport, is praised for its strategic position that offers convenience and accessibility, especially being close to the bus station. This placement makes it an ideal base for exploring Newport and the Isle of Wight. Guests frequently highlight the ease of booking and check-in processes, appreciating the family's welcoming vibe and the beautiful, spacious rooms which guarantee a restful stay.

The breakfast at Charter House has garnered commendations for its fantastic and delicious offerings. Guests enjoy the freshly cooked menu options, appreciating the variety that includes full English breakfast, cereals, fruits, and freshly baked pastries. The friendly breakfast staff further enriches the dining experience with their welcoming demeanor.

Room reviews emphasize the unique and funky decor combined with practical comfort. Guests are charmed by the spaciousness, quirky designs, and excellent sound insulation that ensure a cozy atmosphere and a restful sleep. Cleanliness is another strong point, with many guests noting the spotlessly clean rooms that contribute to a comfortable environment. The staff are consistently praised for their friendliness and helpfulness, with specific commendations for individuals like Martin and Sim who enhance guest satisfaction through their attentiveness.

While parking facilities are limited, with only a few dedicated spots, the accessibility to nearby public car parks somewhat mitigates this challenge, albeit with additional costs and minor inconvenience. Despite the occasional critique regarding parking, guests find the overall lodging experience at Charter House positive.

Beds are generally noted for their comfort, adding to the appeal of staying at Charter House. Although there are some disparities in bed quality, the hotel's central location and pleasant ambiance make it a favored choice for travelers seeking both convenience and comfort. Overall, Charter House successfully blends style with substance, delivering an engaging and welcoming experience to its guests.
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Hotel with Parking
This hotel offers parking facilities for guests.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Cheap Hotel

Small Hotel

Room Types
Deluxe Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Deluxe Twin Room Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

Deluxe Family Suite Offering free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 3 beds.

Guest Reviews
7.4
Good
Location
Nestled in the heart of Newport, Charter House boasts a central location that draws guests seeking convenience and accessibility. Its proximity to the bus station adds to the hotel's appeal, making travel around the Isle of Wight effortlessly smooth. Satisfied guests often praise the hotel's ability to strike a balance between spacious, beautiful rooms and a comfortable stay, attributing much of their positive experience to its strategic placement in Newport.

The ease of booking and check-in further accentuates the welcoming nature of Charter House, offering a pleasant reception despite occasional comments on parking challenges. Families and solo travelers alike find the rooms fabulous, ensuring a restful respite after exploring the local attractions. Emphasizing value, many reviews highlight the combination of prime location and well-maintained accommodations.

Overall, Charter House stands out as a picturesque guesthouse that makes it easy to discover Newport's charm while providing guests the luxury of an ideally positioned base.

Breakfast
Charter House receives praise for its breakfast offerings, consistently described as fantastic, delicious, and amazing. Guests appreciate the freshly cooked options available from a menu, highlighting the quality and selection offered. The breakfast features a good variety, including a full English breakfast, cereals, fruits, and freshly baked items like croissants. The presence of a buffet with diverse choices and freshly prepared meals adds to its appeal. Additionally, the friendly and welcoming attitude of the breakfast staff enhances the dining experience. Although some reviews note a limited choice and occasional issues with quality, especially concerning specific items like tea bags, the overall sentiment remains positive. Guests consistently enjoy a satisfying breakfast experience complemented by cheerful service.

Rooms
Charter House in the heart of a vibrant location is receiving rave reviews for its unique and funky room offerings. Guests are captivated by the spaciousness and beautiful decor that set Charter House apart from standard hotel offerings. The large, well-furnished rooms feature quirky and authentic designs, offering a comfortable and cozy atmosphere that feels both modern and inviting. Families appreciate the generous space and facilities available in clean and tidy rooms, with many noting excellent sound insulation for a peaceful stay. The attention to detail extends to the bathrooms, which are praised for their size and cleanliness. Beds are described as very comfortable, ensuring a restful night's sleep for all who stay. Overall, Charter House combines lovely aesthetics with practical comforts, making it a standout choice for guests seeking both style and substance during their travels.

Beds
Charter House offers guests a generally positive sleeping experience, highlighted by frequent remarks on the comfort of the beds. Many guests found the beds to be comfortable and even described them as comfy, enhancing the overall stay. The establishment provides a spacious and clean environment, which adds to the appeal. However, there are some mixed comments about certain beds being less satisfactory, with issues such as low heights and creaking noises. Despite these occasional drawbacks, the central location of the hotel is noted as a significant advantage, making it a practical choice for travelers seeking convenience and comfort.

Cleanliness
Charter House offers guests a mostly clean and pleasant stay, featuring stylish modern furnishings and well-appointed rooms. Reviewers consistently praise the hotel for its cleanliness, with multiple mentions of rooms being very clean or even spotlessly clean. The room sizes, decor, and style of fittings contribute to a lovely environment where guests feel comfortable and have everything they need. The staff also receive high marks for being super friendly and helpful, enhancing the overall guest experience.

However, some feedback suggests a lack of consistency in bathroom cleanliness, with a few instances of bathtubs and seals not meeting guests' expectations. Additionally, some guests noted that rooms were not serviced daily, which could be improved to maintain the otherwise high standards of cleanliness. Overall, while Charter House excels in providing a clean and stylish stay, attention to consistent bathroom maintenance and daily room servicing can further elevate guest satisfaction.

Staff
The staff at Charter House consistently receive high praise from guests, noted for their friendliness and helpful demeanor. Martin, along with other staff members, is particularly recognized for being welcoming and accommodating. From the front desk to the breakfast service, their warm approach makes guests feel at home. Even in moments that require problem-solving, such as issues with air conditioning or amenities, the staff's helpfulness shines through. Sim notably stands out for his exceptional assistance, contributing to the overall positive image of the hotel's team. Guests appreciate the attentive and lovely service provided by the breakfast staff, further enhancing their stay. With great staff performance echoed in multiple reviews, the hotel inspires confidence in its welcoming hospitality.

Parking
Charter House offers an adequate lodging experience but falls short when it comes to parking facilities. While guests praised the availability of parking options nearby, they consistently noted the inconvenience of the hotel's limited parking spaces. Charter House reportedly has only three dedicated parking spots, which could be a drawback for those driving in. If full, guests can use the nearby public car parks, which are close but require finding and paying separately. The cost of parking was often described as excessive. Many guests found the situation challenging, mentioning the need to carry heavy luggage from a distant car park. Although the hotel provides a loading bay for convenient drop-offs, the overall parking experience remained a point of concern for several visitors.


No, Charter House doesn't have any pool.

No, a spa isn't available at Charter House.

No, Charter House doesn't allow dogs.

Yes, parking facilities are available at Charter House.

No, Charter House doesn't have a gym.

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