Country Inn & Suites by Radisson, Newport News South, VA

Newport News 37.09941300, -76.45964700 , 1069 J Clyde Morris Boulevard (Show on Map)
5.8
Rated


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Summary of reviewsThe **Country Inn & Suites by Radisson, Newport News South, VA** offers a practical and accessible option for travelers, particularly those visiting family or attending events in the area. The hotel's convenient location near main highways and daily hot breakfast adds value to the stay, making it an appealing choice for many guests.

**Breakfasts** at the hotel generally receive positive remarks for variety and quality with guests enjoying replenished food, friendly staff and daily menu options. However, there are mixed feelings, especially with the grab-and-go breakfast bags introduced due to COVID-19.

Guests find the **room sizes** accommodating, especially for families and many appreciate the comfortable and quiet atmosphere with clean beds contributing to a restful sleep. Despite cleanliness in some areas, there is a notable need for updates and better maintenance, as some guests report issues like stained carpets, weak showers and moldy smells.

**Cleanliness** reviews vary widely; while some rooms are clean and comfortable, there are common complaints of dirty floors, stained carpets, mold and lingering odors throughout the property, indicating a need for thorough cleaning and renovation.

The hotel **staff** consistently earns praise for their friendliness and professionalism. Notable mentions of specific staff members highlight the exceptional customer service, significantly enhancing the guest experience.

**Complimentary Wi-Fi** presents mixed experiences. While some guests find it reliable, others face connectivity issues, including frequent disconnections and poor signal strength, which can be problematic for business travelers.

The **swimming pool** garners mixed feedback. Some guests find it clean and enjoyable, particularly for kids, while others report mold and dirt issues, along with inconsistent temperature maintenance.

**Parking** is generally seen as plentiful and convenient, though a few issues such as insufficient space for all guests and maintenance issues related to the parking area are noted.

The **beds** at the hotel are largely appreciated for their comfort and cleanliness, enhancing the overall sleeping experience, though occasional reports mention hard or lumpy beds.

Overall, the **Country Inn & Suites by Radisson, Newport News South, VA** provides a middle-of-the-road experience suitable for those looking for basic, functional accommodation with some positive elements. While there are areas that could benefit from updates and more consistent maintenance, the hotel generally offers a satisfactory stay for travelers prioritizing practicality over modernity.
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Categories
Hotel with Parking
Free self-parking is a key amenity here, and the hotel specifically mentions offering Recreational Vehicle Parking, which is beneficial for guests with RVs.

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Queen Room with Two Queen Beds Featuring free Wi-Fi and cable TV, this room is equipped with a small refrigerator, microwave and coffee-making facilities.

One-Bedroom King Suite Room features a microwave, fridge, and sofa bed.

One-Bedroom King Suite with Roll in Shower - Disability Access Disability access room features a roll-in shower and sofa bed.

Queen Room with Two Queen Beds - Disability Access Room features a microwave and fridge.

King Room - Non-Smoking The double room provides a tea and coffee maker. The unit offers 1 bed.

One-Bedroom Suite with Two Queen Beds - Non-Smoking The suite features a tea and coffee maker. The unit has 3 beds.

King Room - Disability Access/Non-Smoking This double room features a tea and coffee maker and a TV. The unit has 1 bed.

Guest Reviews
5.8
Rated
Location
Located in Newport News South, VA, the Country Inn & Suites by Radisson offers a convenient and accessible spot for visitors. The hotel has garnered positive remarks for its great location with many guests finding it conveniently placed near main highways and close to venues and events they attended. It serves as a practical base for those visiting family or attending weddings in the area. Guests appreciated the ease of having a hot breakfast ready each morning, adding to the overall value for the price. While some noted the location as simply fine or okay, it consistently met or exceeded expectations for most, making it an appealing choice for travelers seeking a practical and well-placed stay.

Breakfast
The breakfast at Country Inn & Suites by Radisson, Newport News South, VA has received a mix of reviews from guests. Many appreciated the variety and quality, describing it as very good, decent and sufficient. Highlights included replenished food, friendly staff and reasonable hours. Guests also enjoyed amenities such as a hot breakfast and different menu options daily. However, some found the breakfast lacking or basic and others noted it was sparse or unappetizingly presented. Due to COVID-19, the grab-and-go breakfast bags received varied feedback with some finding them convenient, while others missed a traditional continental breakfast experience. Overall, the breakfast received praise for its good location, plentiful options and, in some cases, a standout experience among typical hotel offerings.

Rooms
At the Country Inn & Suites by Radisson in Newport News South, VA, guests found the room sizes to be quite accommodating, especially for families. Many appreciated the comfortable and quiet atmosphere of the rooms with beds that allowed for a restful night's sleep. The rooms were noted for being clean and, in several cases, exceeded expectations.

However, the hotel also faced criticism for its outdated facilities and general upkeep. Some guests encountered issues with stained carpets, bedding and towels, as well as weak showers and moldy smells. Reports of dirty floors and peeling paint were common with a few mentioning disintegrating cabinets and broken tiles.

Although some guests found their rooms spacious and clean initially, deeper inspection often revealed neglected areas. The need for serious remodeling was a recurring suggestion. Despite these drawbacks, the comfort of the beds and the tidy appearance of many rooms were often highlighted positively.

Beds
Guests of the Country Inn & Suites by Radisson, Newport News South, VA generally found the beds to be comfortable and well-appointed with ample pillows. Many reviewers praised the coziness and cleanliness of the beds, highlighting a pleasant sleeping experience. However, some guests did encounter issues, citing that a few beds were hard, lumpy or appeared used. Despite these occasional complaints, the majority of feedback points toward a positive experience with the beds being comfortable and welcoming.

Cleanliness
Country Inn & Suites by Radisson, Newport News South, VA, has received numerous reviews regarding its cleanliness with guests offering both praise and criticism. On a positive note, some rooms have been commended for their cleanliness with clean counters and a select few guests found their rooms to be very clean and comfortable. The property has also been described as very clean by some visitors, highlighting the efforts made in certain areas.

However, a significant number of reviews highlight serious concerns about the hotel's overall condition. Common complaints include dirty floors, stained and run-down carpets and mold in various areas of the property, such as the pool restroom and stairwell. The hallways and elevators have been particularly noted for their filthy carpets and lingering odors with some guests describing smells of cigarettes, mold and even marijuana throughout the building.

The bathrooms, unfortunately, did not fare much better with reports of slow-draining sinks, stained tubs and even hair and dirt left behind. Issues also extend to stained towels and wash cloths and some rooms suffered from significant shortcomings, like peeling paint, rust spots and molded air conditioners. There were also mentions of bugs in light shades and a generally unhygienic feel across the property with some remarks on the hotel not living up to its online photos.

Overall, while there are pockets of cleanliness, the prevailing sentiment among the reviews suggests that the hotel is in dire need of a thorough cleaning and renovation to address the widespread concerns about dirt, odors and general upkeep.

Staff
At 'Country Inn & Suites by Radisson, Newport News South, VA', the staff leaves a lasting impression with their friendliness and professionalism. Guests frequently mentioned the exceptional customer service, noting that the front desk clerks were especially nice, professional and accommodating. Many reviewers highlighted specific staff members, such as Eric at the front desk, for their helpful and attentive nature.

While there were a few isolated mentions of staff unavailability and negative experiences, the overwhelming sentiment was positive. The staff were described as kind, polite and always ready to meet the needs of their guests. Weekends saw a smaller staff presence, but those on duty maintained a pleasant and helpful demeanor. Overall, the friendly and courteous nature of the employees significantly contributed to the positive experiences of the guests staying at the hotel.

Wi-Fi
Country Inn & Suites by Radisson in Newport News South, VA offers complimentary Wi-Fi to its guests. However, experiences with the Wi-Fi vary considerably. Some guests report that the Wi-Fi worked better than at most other hotels they had stayed at, which suggests that, at times, the connection is reliable and satisfactory. On the other hand, many guests experienced significant issues with the Wi-Fi, including complete unavailability, frequent disconnections and poor signal strength throughout the hotel. A recurring problem appears to be related to the router, which reportedly has trouble reaching all rooms. These connectivity issues could be problematic for business travelers needing consistent access to the internet. Additionally, some guests felt that the hotel staff were not adequately equipped to resolve Wi-Fi issues promptly.

Pool
The Country Inn & Suites by Radisson in Newport News South, VA offers a swimming pool that receives mixed reviews from guests. While some visitors describe the pool as very clean, nice and enjoyable for kids, others have experienced cleanliness issues, including mold and dirt. The pool's temperature is another point of contention with some guests finding it cold or absolutely freezing. Additionally, there are mentions of the pool being closed or unavailable due to COVID. Despite these drawbacks, there are moments when the pool has stayed awesome for some guests. Overall, the pool area shows potential but might require better and more consistent maintenance.

Parking
Guests of Country Inn & Suites by Radisson in Newport News South, VA generally appreciate the availability of parking at the hotel, highlighting that there is plenty of free parking and ample parking spaces. The parking lot is described as having a lot of space available, making it convenient for many travelers. However, some reviews do point out a few drawbacks, such as the parking being too small to accommodate all guests, especially boaters and it was noted that parking could be difficult at times. Additionally, there were mentions of dog poop in the parking lot and the presence of large areas of peeling paint and rust spots on the walls, suggesting some maintenance issues. Overall, parking at the hotel is deemed good but with some room for improvement.

3 Star
Country Inn & Suites by Radisson in Newport News South, VA, offers a stay that may appeal to those seeking basic accommodations with some positive aspects. Although the hotel is a bit outdated in terms of decor and facilities, it generally maintains a level of cleanliness that ensures a comfortable stay. Ratings from guests indicate a middle-of-the-road experience, often pointing to an overall satisfactory visit. Some guests noted the facilities could benefit from updates, which would likely enhance the overall perception of the hotel. While not without its downfalls, such as occasional issues with cleanliness and facilities, it provides a decent option for travelers prioritizing functionality over modernity.


Yes, Country Inn & Suites by Radisson, Newport News South, VA has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Country Inn & Suites by Radisson, Newport News South, VA.

Yes, Country Inn & Suites by Radisson, Newport News South, VA welcomes dogs.

Yes, parking facilities are available at Country Inn & Suites by Radisson, Newport News South, VA.

Yes, Country Inn & Suites by Radisson, Newport News South, VA has a gym.

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