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Summary of reviewsHôtel du Parc, Restaurant, Spa & Wellness enjoys a prime location in the heart of Niederbronn les Bains, making it an excellent base for exploring the charming village and the picturesque region of Alsace. Guests are pleased with its proximity to the town center, park, casino, bakery and various hiking trails. The hotel’s serene setting by a small stream provides a peaceful and restful retreat, further enhanced by convenient parking facilities and welcoming staff. This accessibility and comfort make Hôtel du Parc a favored choice among visitors.
The breakfast offerings at the hotel are largely well-received. Guests appreciate the extensive and varied buffet, which caters to a wide range of preferences. Despite some critiques about the lack of healthier options and repetitive elements, most find the breakfast to be satisfactory, generous and a pleasant start to the day, especially with pool access included. The dining experience continues to impress with high-quality, delicious meals served in the hotel’s restaurant. The varied menu, abundant portions and well-prepared dishes receive consistent praise and the charming dining room and terrace add to the delightful ambiance. Though priced on the higher side, many find the exceptional quality of the food justifies the expense.
Room feedback is mixed with many appreciating the spaciousness, cleanliness and modern décor of some renovated rooms. Balconies and terraces are particularly favored for providing pleasant outdoor spaces. However, there are notable areas for improvement. Some rooms are described as outdated, lacking air conditioning and having inadequate soundproofing. Complaints also include uncomfortable mattresses and sofa beds, as well as insufficient amenities like towel racks and functional bedside lamps. Despite these challenges, the hotel staff's efforts in maintaining room cleanliness balance some of the lesser aspects of the accommodations.
Cleanliness across the hotel experiences inconsistencies. While some guests praise the immaculate condition of their rooms and common areas, others report issues like spider webs, dirty carpets and overlooked waste. The spa and wellness center, in particular, has received poor feedback on cleanliness with mentions of mold and maintenance issues. However, the warmth and attentiveness of the hotel staff often stand out in reviews with guests frequently highlighting their friendliness and professionalism, which significantly contribute to the pleasant experience.
The free WiFi available at the hotel often fails to meet modern standards with reports of weak connectivity and unreliable signals, especially in rooms. In contrast, the spa facilities, though receiving mixed reviews, are generally appreciated. Guests enjoy the varied wellness area, including the heated pool, salt cave, hammam and sauna. However, some mention overcrowding and limited operational hours. The pool garners appreciation for its appealing temperature and atmosphere but falls short due to its size, occasional cleanliness issues and outdated features.
Hôtel du Parc proves to be a great choice for families, offering a welcoming atmosphere, family-friendly pool hours and proximity to parks and city attractions. While some note limited space in family apartments, the overall sentiment is positive with the hotel making significant efforts to cater to family needs. The beds also receive mixed reviews; some guests find the bedding comfortable and cozy, while others report issues with softness, wear and bed configuration.
Overall, Hôtel du Parc, Restaurant, Spa & Wellness offers a mixture of comfort, quality dining and convenience with some areas requiring attention and improvement to enhance the overall guest experience. Show more
Read review summaries for all categories
Categories
Hotel with Spa
This hotel combines a restaurant with spa and wellness facilities. The spa offers a range of treatments and amenities designed for relaxation and rejuvenation.
Family Friendly Hotel
This hotel, located in Niederbronn les Bains, offers a spa and wellness center for relaxation, along with a restaurant for convenient family dining. The location may offer access to outdoor activities suitable for families.
Hotel with Swimming Pool
This hotel features a spa and wellness center. It is in Niederbronn les Bains, near Haguenau, and offers a relaxing retreat with its pool facilities.
Indoor Pool
Accessible Hotel
This hotel offers wheelchair accessibility.
3-Star Hotel
This hotel features a restaurant, spa, and wellness center, including an indoor swimming pool and sauna. It provides a range of activities like cycling and hiking. It is located near the thermal baths and casino, making it a convenient and comfortable option.
Hotel with Indoor Pool
This hotel provides a spa area that includes an indoor swimming pool, a hammam, and a sauna, offering a relaxing environment for guests.
Dog Friendly Hotel
Room Types
Double RoomDecorated in an elegant style, this room features views of the river or town, a flat-screen TV, free Wi-Fi access and a private bathroom with a shower or bath and hairdryer.
Quadruple RoomDecorated in an elegant style, this room features views of the river or town, a flat-screen TV, free Wi-Fi access and a private bathroom with a shower or bath and hairdryer.
Deluxe Double or Twin RoomGuests will have a special experience as the double room offers a pool with a view. The double room provides a dressing room and heating.
Double Room with BalconyGuests will have a special experience as this double room provides a pool with a view. The double room offers a dressing room and heating.
Standard ApartmentGuests will have a special experience as the apartment offers a pool with a view. The apartment provides a dressing room and heating. The unit offers 3 beds.
Triple RoomThis triple room provides a pool with a view. The triple room features a dressing room and heating. The unit offers 2 beds.
Guest Reviews
7.2
Good
Location
Hôtel du Parc boasts an ideal location in the heart of Niederbronn les Bains, making it an excellent base for exploring this beautiful village and its surroundings. Guests consistently praise its proximity to the town center, park and various points of interest such as a charming bakery and the casino. The convenient central position allows for easy access to hiking trails and excursions, enhancing the appeal for outdoor enthusiasts. The hotel is also noted for its quiet and serene setting by a small stream, contributing to a peaceful and restful stay. With nearby parking facilities and welcoming staff, Hôtel du Parc offers both comfort and accessibility, making it a favored choice for visitors looking to experience the best of Niederbronn les Bains and the picturesque region of Alsace.
Breakfast
Visitors to Hôtel du Parc, Restaurant, Spa & Wellness largely appreciated the breakfast offerings, frequently describing it as good, excellent and appealing. Many reviewers found the buffet to be extensive, varied and particularly hearty, catering well to a range of tastes. Guests enjoyed a range of options with some praising the breakfast room's ambiance and the local flavor it offered. The breakfast was often highlighted as rich, generous and providing excellent value for money, especially with pool access included.
However, some guests noted areas for improvement. Comments pointed out a lack of healthier options, limited variety and certain repetitive elements in the offerings, such as the same cheese every day and industrial jams. The quality of some items, like the coffee, was deemed mediocre by a few. A small number of reviews mentioned that the breakfast staff could be friendlier and more attentive.
Despite these critiques, the majority of guests found the breakfast to be satisfactory and sufficient with enough to eat and a generally pleasant experience. The convenience of the buffet style and the completeness of the offerings made breakfast a positively noted aspect of their stay.
Dinner
Hôtel du Parc, Restaurant, Spa & Wellness offers a dining experience that impresses guests consistently with its high-quality and delicious meals. The restaurant is often praised for its varied menu, abundant portions and top-notch, well-prepared dishes that cater to different tastes, including vegetarians. Many guests describe the food as excellent, superb and delightful, highlighting the satisfaction of both quality and quantity. The à la carte options and full board dinners receive particular acclaim for their delicious and refined cuisine.
The unique and warm décor of the dining room adds to the ambiance, making meals a joyous experience. The restaurant also features a charming terrace, perfect for an enjoyable outdoor dining experience. While the overall consensus is overwhelmingly positive, a few guests noted the restaurant's higher price point and occasionally limited menu options per evening. Nonetheless, the exceptional quality appears to justify the expense for many.
Service in the restaurant is generally well-received with particular mention of its excellence and efficiency, although some guests encountered waitstaff who did not speak French. Despite a couple of less favorable remarks regarding specific meals, the predominant sentiment is one of satisfaction. The restaurant at Hôtel du Parc stands out for its quality, making it a worthwhile dining destination during your stay.
Rooms
Hôtel du Parc, Restaurant, Spa & Wellness receives mixed feedback when it comes to the rooms. On the positive side, many guests appreciate the spaciousness and cleanliness of the rooms, which are often described as neat, well-maintained and even beautiful. Some renovated rooms have been highlighted for their modern, tasteful decor and nicely implemented French flair. Balconies and large terraces are appreciated for providing pleasant outdoor spaces, offering a nice retreat for families and travelers seeking some quiet time.
However, many reviews point to significant areas for improvement. The rooms are often described as outdated with old-fashioned decor and furniture that shows considerable wear and tear. There are frequent complaints about the lack of air conditioning, leading to uncomfortable temperatures, particularly in hot weather. Soundproofing appears to be a common issue, especially for rooms facing the noisy street, which can disturb sleep quality.
The amenities within the rooms also attract criticism. Low, worn-out mattresses, uncomfortable sofa beds and a lack of basic necessities like towel racks, soap placement and even functional bedside lamps are noted. Some rooms have inadequate facilities and configurations, such as tiny bathrooms and a lack of refrigerators or coffee/tea provisions. Cleanliness is generally praised, although there are sporadic mentions of dirty carpets, unclean bed linens and unpleasant odors.
Despite these challenges, guests who receive spacious and clean rooms with modernized bathrooms tend to have a more favorable experience. The hotel staff generally ensures that rooms are kept tidy, which balances some of the less favorable aspects of the accommodations. Overall, while Hôtel du Parc offers decent value for money with its spacious and sometimes beautifully decorated rooms, it is clear that an investment in renovation and updating amenities across all rooms would greatly enhance the guest experience.
Beds
The beds at Hôtel du Parc, Restaurant, Spa & Wellness garner mixed reviews from guests. A significant number of reviewers appreciated the bedding, describing it as comfortable, large and of good quality. Some guests highlighted that the mattresses were exceptionally soft and provided a very cozy sleeping experience.
However, a substantial portion of feedback referenced issues with the beds. Common complaints included mattresses that were too soft to the point of being uncomfortable, sagging or even falling apart. Some guests mentioned that the beds were narrow and that the bedding appeared worn out and in need of updating.
There were also reports of beds being made of two single mattresses pushed together, which some found less comfortable. Additionally, a few guests found the beds too hard, referring to them as feeling like a plank or highlighting creaky bed frames. Throw pillows were reported as inadequate by some, affecting the overall sleeping comfort.
While there are moments of praise for the comfort and quality of some beds, the recurring criticism suggests an inconsistency in bedding quality, indicating a need for improvement in this area of the hotel’s offerings.
Cleanliness
Hotel du Parc, Restaurant, Spa & Wellness displays clear inconsistencies when it comes to cleanliness according to its guests' reviews. While many praised the extra clean rooms, noting the spacious and very clean condition, other reviews pointed out significant areas for improvement. Although some guests found common areas well-maintained and appreciated the clean and bright bathrooms, others were troubled by issues like spider webs, dirty carpets and moisture on walls.
The hotel also faces criticism about outdated and run-down rooms with mentions of overlooked waste, crumbs and hair from previous guests being found in various spots. Additionally, the spa and wellness center's cleanliness received notably poor feedback with guests highlighting dirt and moldy conditions. The housekeeping service also needs better oversight, as some rooms were reported to have inches of dust, cobwebs on chandeliers and left-over personal items from past occupants.
Overall, while some guests found their rooms clean and comfortable, the general consensus suggests that the hotel could significantly benefit from paying more attention to detail in its cleanliness and maintenance practices.
Staff
Hôtel du Parc, Restaurant, Spa & Wellness is renowned for its warm and inviting ambiance, largely thanks to its exceptional staff. Visitors frequently highlight the friendliness and attentiveness of the team, from the receptionists and waitstaff to the professional maître d'hôtel. Guests often note the staff's kindness, good mood and welcoming nature, which contribute significantly to the overall pleasant experience.
The reception staff, in particular, are often described as polite, accommodating and professional, ensuring guests feel well-received upon arrival. The waitstaff are also praised for their friendliness and professionalism, enhancing the dining experience with impeccable service. Even the housekeeping staff is mentioned for their thoroughness, maintaining cleanliness at a high standard.
Despite a few mentions of inflexibility and communication issues, the general consensus is overwhelmingly positive. The staff’s ability to maintain a warm and welcoming environment adds a personal touch that many guests appreciate.
Overall, the professionalism and attentive service provided by the staff make the stay at Hôtel du Parc truly comfortable and enjoyable, leaving a lasting impression of hospitality and care.
Wi-Fi
WiFi at Hôtel du Parc, Restaurant, Spa & Wellness is available for free but often fails to meet modern standards. Guests have shared that the connectivity is weak and that the signal is not reliable enough for tasks like video calls or even basic browsing. It appears that the WiFi performance in the rooms could especially use improvement, as some found it reminiscent of the slower speeds from the early 2000s. There were even instances where guests could not connect to the WiFi at all during their stay, indicating a need for a significant upgrade to the network infrastructure.
Spa
The spa at Hôtel du Parc, Restaurant, Spa & Wellness has received mixed reviews from guests, though many highlight its positive aspects. Visitors frequently mention the beautiful and varied wellness area, which includes amenities such as a heated pool, salt cave, hammam and sauna. The spa facilities are described as well-maintained, charming and pleasant, contributing to a relaxing experience.
However, some guests feel that the spa area is too small and occasionally overcrowded. There are mentions of the spa not being fully operational at times with specific facilities not working or open only during limited hours. Despite these issues, many still find the spa area wonderful, fabulous and a lovely addition to the hotel experience.
Overall, while some improvements could be made, the spa and wellness area are generally received positively, contributing to the hotel's appeal for those seeking relaxation and a break from daily routines.
Pool
Hôtel du Parc, Restaurant, Spa & Wellness receives a mixed reception regarding its pool facilities. Reviews highlight the pleasant and appealing aspects of the pool with many guests describing it as nice, great and even beautiful. The indoor swimming pool and spa facilities are frequently noted and the pool's temperature is often praised as being perfect and well-heated. Guests appreciate the warm pool water and the overall calm atmosphere.
However, some aspects of the pool did not meet expectations. A number of reviews mention the pool as being small, outdated and sometimes too crowded, especially in the wellness corner. The issue of cleanliness arises occasionally, alongside concerns about the pool's operating hours, wishing for it to be open longer. Despite some functional shortcomings like sensory showers not working, the pool area still offers a stimulating setting and decent amenities in conjunction with spa services.
Overall, while the pool at Hôtel du Parc certainly has its charms and strong points, there are areas where improvements could enhance the guest experience further.
Family
Hôtel du Parc, Restaurant, Spa & Wellness emerges as a superb choice for families seeking a comfortable and enjoyable stay. The hotel exudes a warm, family atmosphere that is both welcoming and relaxed, making it a family-friendly destination that many guests appreciate. One of the highlights for children is the accessible family section of the swimming pool, open specifically for families from 10 to 11 am, where kids can safely enjoy swimming, bringing much joy to the little ones.
The hotel's location is particularly advantageous for families, being close to a park and the city center, which includes a mini golf area in the park next door, offering more fun activities for children. The hotel also provides family rooms and helpful services geared toward facilitating the needs of both parents and children, ensuring an easy and manageable stay for families.
Accommodations in the hotel are praised for their central location and direct indoor access, adding to the convenience for families. While there were some mentions of limited space in apartments and a lack of separate bedrooms, the overall sentiment highlights the hotel's strong efforts to cater to families. Ideal for gatherings, the hotel offers good swimming options and although some found it slightly pricey, the general consensus leans towards it being an excellent family-focused establishment.
3 Star
Hôtel du Parc offers accommodations and services that closely match its three-star rating, though reviews highlight some areas for improvement. Guests commented that the facilities and services have the feel of a three-star establishment from the 1980s. While the hotel maintains a minimalist style, some guests noted the room photos on booking platforms could be misleading, suggesting a higher quality than experienced. The price was also mentioned as not competitive compared to other three-star hotels.
The varied breakfast offerings were positively recognized, aligning well with what one might expect from a three-star hotel. However, the restaurant service did not meet the anticipated standards for its rating. Overall, while the hotel delivers an adequate experience, there is room for enhancement to fully meet and potentially exceed the three-star expectations.
Accessible
Hôtel du Parc, Restaurant, Spa & Wellness generally presents a positive and accessible experience for guests with disabilities. The hotel offers accessible rooms that are wheelchair friendly and provides easy parking facilities. While there is an elevator available, it is noted to be quite small, although it is handicap accessible. Guests have convenient access to the spa and recreational spaces from their rooms. Despite some concerns such as the occasional lack of an operational elevator and challenges in the bathroom for those with physical limitations, the overall accessibility of the hotel is commendable.
Dog Friendly
'Hôtel du Parc, Restaurant, Spa & Wellness' receives high marks for its dog-friendly accommodations and amenities. Guests consistently note that dogs are warmly welcomed and that there are plenty of dog-friendly spaces, including a pleasant adjacent park perfect for walking pets. The hotel is regarded as a good option for dog lovers, offering easy access for pets and an overall pet-friendly atmosphere.
However, it's important to highlight that there is an extra charge for pets and some amenities specific to pets may not always be clearly communicated. Despite the overall positive reception of dogs in public areas, the presence of too many dogs during meals and allergic reactions were mentioned, suggesting mixed experiences among guests regarding the integration of pets in common spaces. Additionally, one review pointed out that a dog at the entrance was not in a well-ventilated area, leading to an unpleasant smell and a swarm of flies. Nevertheless, for pet owners seeking a comfortable stay alongside their furry companions, 'Hôtel du Parc' largely delivers a welcoming environment.
Yes, Hôtel du Parc, Restaurant, Spa & Wellness has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Hôtel du Parc, Restaurant, Spa & Wellness.
Yes, Hôtel du Parc, Restaurant, Spa & Wellness welcomes dogs.
No, parking facilities aren't available at Hôtel du Parc, Restaurant, Spa & Wellness.
No, Hôtel du Parc, Restaurant, Spa & Wellness doesn't have a gym.