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Summary of reviewsHotel Azalia & Spa earns commendations for its ideal location, making it an excellent hub for exploring the cultural and historical sites in and around Krakow. Its proximity to the A4 motorway and nearby attractions like the Wieliczka Salt Mine enhances its appeal to travelers. Nature lovers will appreciate its closeness to the Niepołomice Forest, while its accessibility to stores and major routes adds convenience.
Guests frequently praise the breakfast for its variety and flavor, describing it as rich, healthy and exceptionally tasty. Standout dishes, like real scrambled eggs, alongside a pleasant atmosphere and good service, contribute to a highly satisfying morning meal experience. Although there are minor criticisms about processed coffee and juice, the breakfast overall leaves a positive impression.
The hotel's dining experience also receives high marks with many guests commending the tasty and well-presented food served in both the restaurant and via room service. Generous portions and flavorful dishes contribute to a satisfying dining experience. While occasional comments suggest inconsistencies, the general consensus highlights the quality and appeal of the meals offered.
Rooms at Hotel Azalia & Spa are spacious and bolstered by modern amenities with some described as cozy and comfortable. Large beds and clean interiors are noted positives. However, there are frequent concerns about cleanliness, proper maintenance and essential features like functional air conditioning, lighting and basic appliances. Despite these issues, the practical aspects like ample parking do add to a generally pleasant stay.
Cleanliness is a mixed aspect with the hotel receiving praise for its well-maintained areas and clean towels. Nevertheless, significant housekeeping failures, such as dirty rooms, moldy showers and broken fixtures, are reported, indicating a need for more consistent cleanliness standards.
The hotel's staff earns high praise for their friendliness and helpfulness. Receptionists and service staff are often described as polite, professional and accommodating, contributing significantly to the positive guest experience. The dedication and efficiency of the team receive consistent commendation.
The spa zone is another highlight, offering a variety of wellness facilities like Turkish sauna, jacuzzi and massages, which leave guests feeling relaxed and refreshed. Despite some calls for better maintenance and occasional closures of amenities, the overall ambiance and inclusion of spa access in the room price are appreciated. The limited opening hours, however, pose an inconvenience to some guests.
Lastly, feedback on the beds is varied. While many find them comfortable and conducive to a good night's sleep, there are issues with double beds separating and comfort inconsistencies with the mattresses and bedding quality. Nevertheless, positive experiences indicate that comfortable sleep is achievable for many guests.
In summary, Hotel Azalia & Spa is a commendable option for travelers seeking a strategic base to explore Krakow and its surroundings, offering delightful dining, a relaxing spa experience and friendly service, although improvements in room maintenance and housekeeping are needed to enhance the overall guest experience. Show more
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Hotel near Golf Courses
This hotel is located in Szarów, a village directly adjacent to Ochmanów where the Royal Kraków Golf & Country Club is situated, providing excellent and direct access to a premier golf course in Lesser Poland.
Hotel where Dogs Stay Free
Hotel Azalia & Spa stands out by allowing dogs to stay for free, combining relaxing amenities with a pet-friendly policy that is highly beneficial for travelers with pets.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Dogs Stay Free
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
ApartmentExtra spacious with a seating area, a balcony and a spa bath. The large windows offer a view of the forest.
Triple RoomWarmly decorated room with a flat screen TV and a private bathroom.
Standard Single RoomThis single room features a flat-screen TV and a private bathroom.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a wardrobe, a dressing room, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 2 beds.
Standard Double SuiteThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, as well as a dressing room. The unit offers 2 beds.
Quadruple RoomThe unit offers 4 beds.
Guest Reviews
Location
Hotel Azalia & Spa is strategically situated for travelers aiming to explore the rich cultural and historical areas in and around Krakow. Its convenient proximity to the A4 motorway makes it an excellent choice for those traveling by car. The location is advantageous for visiting notable sites like the Wieliczka Salt Mine, Bochnia and the thriving city of Krakow, which is about 25-30 km away.
The hotel is close to Niepołomice Forest and the town itself, adding to its appeal for nature lovers and those seeking a peaceful retreat. Despite being located on a somewhat busy road, which can result in some traffic noise, the easy access to major transportation routes and nearby amenities such as stores adds to its convenience.
Overall, the location serves as a great starting point for exploring the Krakow area and offers good access to both natural and urban attractions.
Breakfast
Hotel Azalia & Spa serves a breakfast that has garnered praise for its variety and flavors. Many guests have found the morning meals to be delicious with a particularly wide selection of dishes that offer something for everyone. The breakfast has been described as rich, healthy and exceptionally tasty with standout items like scrambled eggs made from real eggs.
Numerous reviews highlight the breakfast as very good or even excellent with adjectives like "perfect" and "wonderful" frequently mentioned. The quality of service during breakfast time, as well as the pleasant atmosphere, adds to the positive experience. On the downside, some guests mentioned that coffee and juice offerings could use improvement with some noting the use of heavily processed products and the lack of fresh options.
Despite a few critical remarks about specific items and the quality of some products, the overall consensus leans heavily towards a highly satisfying breakfast experience. The broad selection and the tastefulness of the offerings at Hotel Azalia & Spa generally leave a positive impression on guests.
Dinner
Hotel Azalia & Spa offers a dining experience that has received praise from many guests for its high quality. The restaurant is described as offering tasty and very good food with well-served and nicely presented dishes. Diners have highlighted the enjoyment of their meals, both in the restaurant and when opting for room service, noting that the portions are generous. Positive mentions consistently emphasize the tastiness and appealing presentation of the dishes, contributing to a satisfying dining experience at the hotel. However, there are occasional comments about breakfast and some meals being considered poor, suggesting some inconsistency. Overall, the hotel's dining options are largely appreciated for their flavorful and well-prepared offerings.
Rooms
Hotel Azalia & Spa offers a mixed experience when it comes to rooms with both significant positives and points needing improvement. The hotel has spacious rooms, some of which are described as cozy and comfortable with large beds and clean interiors. A few guests appreciated the modern amenities and clean, large parking spaces, making the stay overall practical and pleasant.
However, the reviews also bring attention to several concerns. Many rooms suffer from poor planning and lack essential features like a refrigerator, kettle or adequate lighting. Issues with cleanliness were frequently mentioned with some rooms having dusty corners and dirty carpets. Additionally, the technical condition of the rooms appears neglected with broken hairdryers, damaged door handles and worn-out decor being common issues. Guests often complained about uncomfortable beds that slide apart and poor sound insulation, which can affect a good night's sleep.
Rooms sometimes felt stuffy and lacked functional air conditioning, adding to discomfort. The bathrooms, while sometimes spacious, also had non-ergonomic designs and occasional maintenance problems like cracked shower trays and leaking windows.
In summary, while Hotel Azalia & Spa provides spacious accommodations and modern amenities, significant attention to maintenance, cleanliness and room functionality is needed to meet guests' expectations consistently.
Beds
Guest feedback on the beds at Hotel Azalia & Spa presents a mixed experience. Many have found the beds to be comfortable and reported having a good night's sleep, highlighting large beds and overall comfort. However, a recurring issue is that many double beds are essentially two single beds joined together, often resulting in discomfort as they tend to separate during the night. Some guests experienced discomfort with the quality of the bedding, noting stale sheets and a lack of comfort in the mattresses. Despite these points of critique, the positive experiences reflect that comfort can be found for those fortunate to have the more comfortable beds during their stay.
Cleanliness
Hotel Azalia & Spa offers a mixed bag when it comes to cleanliness with both positive and negative experiences from guests. Among the praises, many guests found the hotel to be clean, well-maintained and cozy. Words like "clean rooms," "everything is clean, pleasant," and "well-maintained" highlight positive aspects. Some guests also appreciated clean towels and noted the general cleanliness was good.
However, numerous reviewers pointed out significant issues. Complaints include dirty rooms, unclean restrooms and a moldy shower cubicle. Specific problems such as cracked and dusty walls, dirty floors, peeling plaster and non-functional soap dispensers were frequently noted. The terms "dirty" and "bad smell" were often used to describe the overall state of the rooms with examples of trash from previous guests found in drawers, very dusty rooms and unclean bedding. Broken fixtures like hairdryers and loose toilet seats added to the dissatisfaction.
In summary, while Hotel Azalia & Spa can be clean and cozy according to some, a substantial number of reviews highlight significant housekeeping failures, detracting from the overall guest experience.
Staff
At Hotel Azalia & Spa, guests repeatedly praise the friendly and helpful nature of the staff. It is noted that the reception staff are particularly accommodating with several mentions of very nice and friendly receptionists. The service across the hotel, including the restaurant and front desk, receives consistent appreciation for its professionalism and attentiveness. Patrons commend the staff for their patience with some stating that the team deserves medals for their ability to deliver excellent service despite occasional language difficulties. Overall, the staff at Hotel Azalia & Spa is characterized as polite, approachable and dedicated to ensuring guests have a pleasant stay, earning high marks for both friendliness and efficiency.
Spa
Hotel Azalia & Spa offers an inviting gym and spa experience, featuring a diverse range of wellness facilities, including a Turkish sauna and jacuzzi. The spa zone is well appreciated by many guests for the relaxation it provides, citing great massages, including hot stone therapies and the exceptional skills of the masseurs and masseuses. Guests have enjoyed their time in the spa, often leaving feeling refreshed and well-relaxed.
However, the spa area does have some room for improvement. There were several mentions of the need for renovation and better maintenance with specific concerns about the cold water in the jacuzzi and loose railings. The sauna and jacuzzi have also faced temporary closures, which disappointed some guests who expected these amenities to be available.
Despite these issues, visitors have still found the spa zone to be a good place to unwind with enough space and a generally positive atmosphere. The inclusion of the spa in the room price is a noted benefit, although some felt the limited opening hours of the spa zone, starting only from 4 PM, were inconvenient.
Overall, while there are a few areas that could be enhanced, the wellness facilities, particularly the saunas, massages and the overall ambiance of the spa zone, contribute significantly to the relaxing experience at Hotel Azalia & Spa.
No, Hotel Azalia & Spa doesn't have any pool.
Yes, a spa is available at Hotel Azalia & Spa.
Yes, Hotel Azalia & Spa welcomes dogs.
No, parking facilities aren't available at Hotel Azalia & Spa.