Niseko Grand Hotel

Niseko 42.84126500, 140.62327800 , Niseko 412 (Show on Map)
7.4
Good


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Summary of reviewsNiseko Grand Hotel is highly regarded for its prime location and exceptional service, making it a top choice for ski enthusiasts. Nestled in a tranquil area, it offers easy access to popular ski resorts like Annupuri and Moiwa, with efficient shuttle services available for guests. The serene surroundings provide a peaceful retreat from the busier parts of the region. The hotel’s standout feature, the mixed onsen, is praised for its unique and relaxing experience, especially after a day on the slopes.

Guests frequently compliment the hotel's outstanding staff, noting their friendliness, professionalism, and commitment to ensuring a comfortable stay. The staff's warmth and attention to detail significantly enhance the welcoming atmosphere. The breakfast offerings at the hotel also receive high marks, with a wide variety and quality foods such as local Hokkaido delicacies, and a scenic dining setting that guests find both enjoyable and memorable.

While the hotel’s dinner options are generally appreciated, there is room for more variety. Guests often find the buffet satisfying, with fresh ingredients and engaging service, though some feel it comes at a high price. Despite these minor critiques, the overall dining experience is positive.

Rooms at Niseko Grand Hotel are spacious and clean, with a blend of Japanese and Western styles. Newly renovated areas offer a refreshing, comfortable experience. While some older structures show their age and lack certain amenities, the affordability and cultural charm of the rooms outweigh these drawbacks for many guests. Issues with cleanliness arise infrequently but are acknowledged, suggesting some areas might benefit from more attention.

On the whole, the hotel stands as a practical, well-priced option for visitors, especially those prioritizing skiing and relaxation. Its excellent cost-performance ratio, complemented by the staff's commendable service and the hotel's advantageous location, make it a highly appealing choice for budget-conscious travelers seeking a comfortable stay amidst the scenic beauty of Niseko.
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Hotel near Golf Courses
Located in the Niseko area, this hotel provides access to several nearby golf courses, allowing guests to easily reach different playing options.

Family Friendly Hotel
While specific family amenities are not detailed, its location in Niseko suggests access to outdoor activities suitable for families.

Hotel with Parking
This hotel is listed among those with parking. It offers a convenient location and standard amenities for a comfortable stay.

Cheap Hotel
The Niseko Grand Hotel is a budget-conscious accommodation option. It provides a comfortable stay with necessary facilities, making it an economical choice for visitors.

3-Star Hotel
Niseko Grand Hotel provides guests with recreational amenities including hot springs. It also offers complimentary internet access and a ski shuttle, making it a comfortable and convenient option for skiers.

Hotel near Ski Resorts

Business Hotel

Room Types
Twin Room This room comes with a flat-screen TV, a fridge and an en suite bathroom.

Japanese-Style Room Featuring tatami flooring and traditional futon bedding, this room comes with a flat-screen TV and fridge.

Standard Room with Tatami Area Featuring Western beds and futon mats on a tatami area, this room comes with a flat-screen TV, a fridge and an en suite bathroom.

Guest Reviews
7.4
Good
Location
Nestled in a tranquil setting, Niseko Grand Hotel offers a prime location for ski enthusiasts, situated just minutes by car from several renowned ski resorts, including Annupuri and Moiwa. Its proximity to the ski areas provides convenient access for guests looking to enjoy top-notch winter sports. The hotel's serene surroundings appeal to those seeking a retreat from the bustling energy of Hirafu and Niseko Village, making it an ideal choice for those looking to unwind after a day on the slopes.

For those with personal transportation, the location poses no challenges, offering comfortable parking facilities despite occasional tight space. Regular shuttle buses make it easy to reach a variety of ski destinations such as Moiwa and Annupuri, enhancing the accessibility for guests without their own vehicles. While the hotel's position might be less advantageous for guests relying solely on public transportation, it compensates with its peaceful environment away from the hustle.

Dining options within walking distance are limited, but the local area boasts several excellent restaurants, providing delightful culinary experiences nearby. The hotel's mixed onsen and clean, well-maintained hot spring baths further add to the appeal, offering relaxation in a unique setting. With friendly staff and complimentary breakfast, the hotel is a great option for those on a budget. While its secluded location may not cater to those interested in nightlife, it is perfect for guests prioritizing skiing and rejuvenation.

Breakfast
Niseko Grand Hotel impresses guests with its breakfast offerings, drawing praise for both the quality and variety of the buffet selections. Guests enjoy an array of options, including local delights such as Hokkaido potato salad, fresh seafood, and a variety of fruits and pastries like chocolate croissants. The breakfast is served in a pleasant setting, often noted for its panoramic views of the surrounding mountains from the fifth-floor restaurant. This serene and scenic dining experience is complemented by friendly and accommodating staff, ensuring guests feel welcomed from the moment they arrive.

The abundance and deliciousness of the breakfast buffet are recurring themes in the reviews, with many appreciating the plentiful and diverse range offered every morning. The hotel's breakfast is considered a highlight of the stay, whether it’s due to the plentiful selection of dishes, the savory authentic flavors, or the warm and pleasant service. The breakfast is also recognized for its great cost performance, adding to the overall value of the stay. Despite some minor feedback regarding cleanliness, the overall breakfast experience contributes significantly to the hotel's reputation, leaving guests satisfied and eager to return.

Dinner
The Niseko Grand Hotel offers a dining experience that includes a variety of breakfast and dinner buffet options, which many guests find delicious and satisfying. The luxurious evening buffets provide diverse choices, featuring dishes like snow crab and hot pot that are appreciated by international visitors. The food quality is generally praised, with guests noting the use of good ingredients and the vibrant atmosphere.

While the meals are satisfying, some reviewers mention the lack of variety in the dinner menu, and a few feel the dinner buffet is overpriced. The dinner service may benefit from small improvements to enhance the overall experience further. Despite these critiques, the buffet format provides a wide range of choices and is often regarded as reasonable for the price. The presence of excellent hot springs adds to the appeal of dining at the hotel, though guests should be aware that evening meals require a meal plan unless dining off-site.

Rooms
Niseko Grand Hotel offers guests a variety of room options with a blend of Japanese and Western styles, many of which have been newly renovated, providing a refreshing and comfortable experience. The rooms are generally spacious and clean, with several reviews noting their surprisingly large size compared to other hotels in Japan. Visitors appreciate the separation of the toilet and shower room, and the beds are often cited as being quite comfortable. The newly remodeled rooms are both beautiful and soothing, contributing to a relaxing stay.

Additional features like in-room washing machines and dryers add to the convenience, and the hotel's own transport service is a useful perk for those looking to explore the nearby ski resorts. Despite some structures feeling dated, with certain rooms lacking amenities like showers and having short ceilings in the bathrooms, the overall quality of the bathing facilities and the affordability of the rooms are well-received. Some of the rooms offer a traditional Japanese tatami experience, adding cultural charm, although a few guests mention that older furnishings and decor may seem outdated.

Overall, Niseko Grand Hotel provides comfortable, spacious, and well-priced accommodation options that meet the needs of guests, offering a warm and welcoming environment enhanced by its excellent onsen facilities.

Beds
At Niseko Grand Hotel, guests often comment on the comfortable bedding available, highlighting the futons as quite pleasant to sleep on despite being quite thin. The rooms themselves are noted for their coziness, adding to the overall comfort during a stay. However, some visitors have pointed out that the mattresses lack thickness and the pillows provided are low-profile with limited variety. While the bedding is thin, many guests still find the sleep quality satisfactory. The hotel services are generally well-received, with the outdoor onsen mentioned as a standout feature, contributing positively to the overall experience despite the additional cost associated with bed-making services.

Cleanliness
Niseko Grand Hotel appears to offer a mixed experience regarding cleanliness, according to guest reviews. On the positive side, many guests commend the hotel for its well-maintained and very clean rooms, with some describing the facilities as super clean and comfortable. The thoughtful staff contribute to the overall cleanliness of the area, which tends to leave guests with a pleasant impression.

However, there are notable concerns reflecting the hotel's age and the condition of some facilities. Guests have reported issues such as previous guests' trash left in the bathroom, dust, and mold in the refrigerator, and occasional hairs and bugs in the rooms. While the rooms have undergone renovations to maintain cleanliness, the aging structure sometimes detracts from the freshness of the atmosphere. Some areas of the hotel could benefit from more thorough cleaning and renovation efforts to address these shortcomings. Despite these concerns, the majority of reviews highlight the satisfactory level of cleanliness maintained in most parts of the hotel.

Staff
At Niseko Grand Hotel, the hallmark of guest experiences seems to be the outstanding staff service. Visitors consistently note the exceptional hospitality provided by the staff, often highlighting their friendliness, professionalism, and accommodating nature. Many guests remark on the staff being extraordinarily helpful and knowledgeable, making a genuine effort to ensure a comfortable stay. Whether it's the smooth check-in process or staff diligently coordinating room arrangements to accommodate guests, the staff's attention to detail shines through.

Guests appreciate the staff's genuine warmth, marked by smiles and greetings that contribute to a welcoming atmosphere. The courteous and informative nature of the staff, despite language barriers, reflects their commitment to guest satisfaction. Specific touches, like setting up traditional beds in the evening, are noted as pleasant surprises in the overall service experience.

Even when service experiences vary, the staff's proactive attitude and adaptability in resolving issues are praiseworthy. They consistently go beyond basic assistance, offering valuable insights and maintaining an excellent service attitude. The hotel's connectivity to ski slopes and other facilities, guided by knowledgeable staff, further enhances the convenience and enjoyment of the stay at Niseko Grand Hotel.

Ski
Niseko Grand Hotel boasts a prime location for ski enthusiasts, offering easy access to nearby ski resorts along with a commendable shuttle service. This complimentary service connects guests to popular spots such as Annapuri, Hirafu, and Moiwa. The hotel's close proximity to the ski areas is highly appreciated, making it an ideal choice for winter sports lovers. Additionally, the availability of free ski lockers adds convenience for guests.

After an exhilarating day on the slopes, visitors can unwind in the hotel's standout feature—the outdoor mixed onsen, renowned for offering a superb experience. The onsen's relaxing environment is often highlighted as the perfect way to end a day of skiing.

While the hotel's location is advantageous for those focused on skiing, it offers limited dining options within walking distance, which some guests noted. The dinner menu could use more variety, according to a few reviews. Although the hotel itself is older, with some facilities showing signs of age, the overall experience is enhanced by the efficient shuttle service and the convenience of preparing personal meals like hot pot and genghis khan.

3 Star
Niseko Grand Hotel, despite showing signs of age, offers a pleasant stay for those visiting the area's renowned ski resorts. The hotel's location provides easy access to multiple ski destinations, making it a convenient choice for winter sports enthusiasts. Guests noted the cleanliness of the premises and praised the service, highlighting the welcoming hospitality they received. For those seeking relaxation, the outdoor baths are a noteworthy feature, enhanced by the availability of complimentary bathing suits. The hotel stands out for its excellent cost-performance ratio, delivering good value even though the structure itself feels somewhat dated and the bathroom facilities could use improvement. For budget-conscious travelers, Niseko Grand Hotel remains a worthwhile option, ensuring a comfortable stay at a fair price in the scenic surroundings of the region.


No, Niseko Grand Hotel doesn't have any pool.

No, a spa isn't available at Niseko Grand Hotel.

No, Niseko Grand Hotel doesn't allow dogs.

Yes, parking facilities are available at Niseko Grand Hotel.

No, Niseko Grand Hotel doesn't have a gym.

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