Logierhaus am Rathaus boasts a truly remarkable staff. The employees are without exception, friendly, helpful and service-oriented. Guests have reported being warmly received with a smile and found the personnel to be quick to assist with any requests. Reviews mentioned that the staff members, both in the service area and at the reception desk, were consistently friendly, attentive and helpful throughout their stay. One guest did report encountering an unfriendly manager, but this appears to be an isolated incident. Many guests noted the hotel's housekeeping staff as being exceptionally friendly and helpful. While some wished for more visible staff in certain areas, the overall impression is overwhelmingly positive with many commenting on how super-friendly the staff were. Staff at breakfast were always attentive and helpful, making the dining experience an enjoyable affair. All in all, customers stayed pleased with the standard of personal care extended to them at the Logierhaus am Rathaus.