The Residence Inn by Marriott Norfolk Airport is a decent hotel with a convenient location close to local stores, the airport and the Navy base. The breakfast received mixed reviews with some guests enjoying the variety of options while others found specific items to be too spicy or not available. The rooms were also a mixed bag with some guests liking the clean and spacious accommodations while others had issues with outdated furnishings and maintenance problems. However, most guests praised the cleanliness of the hotel and the friendly staff, although some encountered rude staff members. The indoor pool was a disappointment for many guests, but the hotel is family-friendly with kitchenettes in the rooms and comfortable beds. Overall, the Residence Inn by Marriott Norfolk Airport is a decent option for a short stay, but may not meet everyone's expectations for a 3-star hotel.
Quality Suites Lake Wright - Norfolk Airport is praised for its highly convenient location. Situated near a variety of dining options, shopping malls, grocery stores, and the Norfolk Airport, it offers guests easy access to local amenities and attractions, making it an excellent choice for travelers. Many guests have highlighted its central and advantageous position as a key feature of their stay.
The hotel offers a complimentary breakfast that resonates positively with many visitors, who describe it as delicious and an excellent value, particularly suitable for families. While there are some mixed reviews about the timing and quality on certain days, the breakfast experience generally adds to guest satisfaction.
The rooms receive mixed feedback, with guests appreciating their spaciousness and the comfort of the beds. However, there are concerns about cleanliness and maintenance, such as issues with carpeting, odors, and sightings of pests. While some guests are satisfied with the overall room layout, potential visitors should be aware of possible variations in room conditions.
Cleanliness remains an area in need of improvement, as several visitors report concerns about the general upkeep of rooms and common areas. Despite the hotel's efforts to provide comfortable accommodations, attention to cleanliness and maintenance could significantly enhance the guest experience.
Staff interactions also present a mix of experiences. Many guests commend the professionalism and friendliness of the hotel staff, but some have reported unfavorable interactions, particularly at the front desk. Consistent training in customer service could help address these inconsistencies and improve overall guest satisfaction.
The indoor pool is generally liked by guests, especially children, for its cleanliness and appeal. However, there are occasional remarks about pool cleanliness and temperature, as well as mixed reports on its availability.
The beds are another point of mixed reviews. Many guests find them soft and comfortable, yet there are also complaints about issues with construction and occasional discomfort.
Overall, Quality Suites Lake Wright - Norfolk Airport offers a strategically located base for travelers, with noteworthy aspects like breakfast and pool facilities. Addressing concerns related to room maintenance, cleanliness, and consistency in staff interactions could enhance the overall experience for future guests.
Categories
Heated Pool
Pool
Heated Pool
Indoor Pool
Golf
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-2 out of 2 hotels in Norfolk