Best Western Princess Hotel
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Summary of reviewsThe Best Western Princess Hotel in Norrköping enjoys a prime central location, offering easy access to cultural landmarks, public transportation, shops, cafes and a variety of dining and nightlife options. Guests appreciate the balance of tranquility and the lively city atmosphere. The friendly staff and excellent breakfast contribute to a positive stay.
The breakfast at the hotel is well-received with guests praising the generous and varied buffet, including fresh and vegan options. The quality and variety of the breakfast offerings are highly satisfying. However, improvements could be made in the organization during peak times and better management of the breakfast room space.
The dinner experience generally garners positive feedback for the quality of food and the cozy ambiance of the in-house restaurant and nearby dining options. Guests especially appreciate the dinner voucher provided for a neighboring restaurant.
Rooms are mostly praised for cleanliness, comfort and modern amenities, despite some being described as small, dimly lit or outdated. The overall cleanliness of the hotel is commendable, though there are occasional lapses that guests have noted. Still, the hotel provides a comfortable and tidy environment for most visitors.
Staff at the hotel are frequently highlighted for their friendliness and helpfulness, creating a welcoming atmosphere. Despite occasional language barriers, the commitment to excellent service stands out.
The free Wi-Fi experience is mixed with some guests finding it adequate while others report issues with connectivity and stability. The gym facilities, however, receive positive remarks for being spacious, well-equipped and convenient for guests’ workout routines.
Families find the hotel accommodating with thoughtful amenities such as a playroom for kids, spacious family rooms and a varied breakfast selection. The hotel is also pet-friendly, offering comfortable and convenient arrangements for guests traveling with dogs.
The beds are generally comfortable with many guests enjoying a restful sleep, although some found them too hard or noisy. Overall, Best Western Princess Hotel provides good value for money with its central location, friendly staff and quality amenities, making it a solid choice for both leisure and business travelers.
Categories
The breakfast at the hotel is well-received with guests praising the generous and varied buffet, including fresh and vegan options. The quality and variety of the breakfast offerings are highly satisfying. However, improvements could be made in the organization during peak times and better management of the breakfast room space.
The dinner experience generally garners positive feedback for the quality of food and the cozy ambiance of the in-house restaurant and nearby dining options. Guests especially appreciate the dinner voucher provided for a neighboring restaurant.
Rooms are mostly praised for cleanliness, comfort and modern amenities, despite some being described as small, dimly lit or outdated. The overall cleanliness of the hotel is commendable, though there are occasional lapses that guests have noted. Still, the hotel provides a comfortable and tidy environment for most visitors.
Staff at the hotel are frequently highlighted for their friendliness and helpfulness, creating a welcoming atmosphere. Despite occasional language barriers, the commitment to excellent service stands out.
The free Wi-Fi experience is mixed with some guests finding it adequate while others report issues with connectivity and stability. The gym facilities, however, receive positive remarks for being spacious, well-equipped and convenient for guests’ workout routines.
Families find the hotel accommodating with thoughtful amenities such as a playroom for kids, spacious family rooms and a varied breakfast selection. The hotel is also pet-friendly, offering comfortable and convenient arrangements for guests traveling with dogs.
The beds are generally comfortable with many guests enjoying a restful sleep, although some found them too hard or noisy. Overall, Best Western Princess Hotel provides good value for money with its central location, friendly staff and quality amenities, making it a solid choice for both leisure and business travelers.
Family Friendly Hotel
Located in Norrköping, this hotel offers comfortable accommodations and a central location. It is a convenient base for families exploring the city and its attractions.
Business Hotel
This hotel offers standard accommodations and is located in Norrköping. It provides essential amenities for business travelers.
3-Star Hotel
Located in the center of Norrköping, this hotel provides rooms with flat-screen satellite TVs. Its central location offers easy access to local attractions and shopping, making it suitable for tourists and business travelers.
Hotel with EV Charging Stations
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Gym
Guest Reviews
The Best Western Princess Hotel in Norrköping boasts an enviable location that is frequently praised by guests. Centrally situated, it provides easy access to a wide array of attractions, shopping centers, restaurants and museums. Visitors appreciate its proximity to key landmarks like Söder Tull, the Art Museum, the City Museum and the Museum of Work, making it convenient for those keen on exploring the cultural aspects of the city. The hotel is also close to public transportation hubs, including the main train station and bus connections, adding to the convenience for travelers.
Shopping enthusiasts and food lovers alike will find the location ideal, as it's near Queen Street with its bustling shops and cafes, as well as various restaurants and nightlife spots. The central yet peaceful setting ensures that guests can enjoy both tranquility and the lively atmosphere of the city center.
Administrative conveniences such as easy access to parking garages and the affordably priced accommodation make it a practical choice for both short and extended stays. Guests also find the friendly staff and excellent breakfast contribute to a pleasant overall experience. Despite its central position, the hotel maintains a quiet ambiance, offering a restful retreat amidst the vibrant city life.
The breakfast experience at Best Western Princess Hotel generally receives high praise from guests. Most reviews highlight a very good, generous and delicious breakfast with an abundant buffet offering a wide selection of fresh and varied foods. Guests appreciated the freshly brewed coffee available in the lobby, the option to make freshly squeezed orange juice and the diverse choices that cater to different dietary preferences, including vegan options. Many found the breakfast to be an unexpected delight, exceeding their expectations.
However, it's important to note a few consistent issues. The breakfast room often felt dark and cramped with some guests finding it crowded and messy at times. Complaints were noted regarding the unavailability of certain food items and slow replenishment rates, which occasionally impacted the overall experience. Despite these drawbacks, the overall sentiment remains positive with several guests expressing their willingness to return for the breakfast alone. The hotel's complimentary coffee and comfort add further value to the breakfast service.
While there are minor areas for improvement, such as better organization during peak times and a broader selection of hot dishes, the breakfast at Best Western Princess Hotel generally stands out for its quality, variety and the pleasant start it offers to the day.
The dinner experience at Best Western Princess Hotel generally receives positive feedback from guests. The food is described as good and the restaurant is noted for its cozy ambiance, positioned conveniently next to the hotel. The dining options appear to extend beyond the hotel's immediate premises with several nearby restaurants and shops, offering guests a variety of choices. The in-house restaurant, located in the basement, is highlighted as exciting by some visitors.
A notable perk mentioned is the provision of a dinner voucher for a neighboring restaurant, adding value for guests looking to explore local cuisine. While there are mentions of some breakfast-related issues, such as missing items and grumpy staff, these do not seem to overshadow the overall positive dinner dining experience at or near the hotel.
The rooms at Best Western Princess Hotel receive mixed reviews from guests with a predominance of positive comments. Many guests praise the rooms for being clean, cozy and well-maintained. The decor is often highlighted as being stylish and beautiful with some rooms described as newly renovated and featuring modern amenities. Comfortable beds and spacious layouts are frequently mentioned, making it a suitable choice for families and groups of guests.
Despite the positive remarks, some guests find the rooms to be small, dark and occasionally cramped, particularly for larger parties. Issues with dim lighting and a lack of power outlets are noted. Some rooms appear to be worn out with outdated furnishings and instances of poor cleaning standards, such as dusty surfaces and dirty sheets, have been reported. Guests occasionally encounter problems with fixtures, such as non-functional lamps and broken drains.
Overall, the hotel offers a range of rooms that are mostly well-received for short stays with convenient amenities, clean surroundings and comfortable beds. However, there are occasional disappointments with room size and maintenance issues that detract from the experience for some guests.
At Best Western Princess Hotel, guest reviews paint a varied picture of their bed experiences. The majority of guests highlight the comfort and coziness of the beds, often describing them as very comfortable with some even claiming to have had some of the best sleep they've ever experienced. Small and cozy beds, clean and fresh bedding and comfortable bed setups in charming rooms add to the overall positive sentiment.
However, mixed feedback indicates areas for improvement. Some beds were found to be too hard, too small or equipped with thin mattresses and uncomfortable pillows. There were also mentions of noisy and creaky bedframes and inadequate bedding like short bedspreads or missing pillows. Additional beds, particularly for families, frequently received negative feedback for being uncomfortable and creaky.
In essence, while many guests enjoyed a good night’s sleep on the comfortable and cozy beds, certain aspects like bed size, firmness and additional bedding options can hinder the overall comfort for others.
Best Western Princess Hotel receives mixed feedback regarding its cleanliness. On the positive side, many guests commend the hotel for its clean and fresh rooms, describing them as nicely appointed and well-maintained. The bathroom areas are generally kept spotless and the overall cleanliness of the hotel is praised. Guests appreciate the fresh gym facilities and the efficient and friendly staff.
However, there are several areas noted for improvement. Some guests encountered issues with dusty rooms, poorly cleaned toilets and specific cleanliness lapses like dirty sheets and glassware. The breakfast area received criticisms for being crowded, claustrophobic and not well-cleaned with sticky floors and tables that were not cleared promptly. During certain stays, guests reported construction dust and a musty smell in the hallways.
Despite these drawbacks, the hotel maintains a reputation for offering clean and tidy accommodations, ensuring a comfortable stay for most visitors. Nonetheless, addressing the mentioned issues could further enhance the overall guest experience.
The staff at Best Western Princess Hotel consistently receives high praise for their friendliness and helpfulness. Guests frequently describe the reception staff as polite and accommodating, creating a welcoming and positive atmosphere. Many reviewers highlight the great customer service, noting that staff members are available around the clock to assist with any needs or inquiries. The reception staff is often described as quick and efficient, particularly during check-in.
However, it is noted that not all staff members are fluent in Swedish or English, leading to occasional communication challenges and misunderstandings. Despite this, the overall experience with the hotel’s personnel remains significantly positive with many guests pointing out the professional and service-minded nature of the team. The friendliness extends beyond the front desk with housekeeping and other staff members also contributing to the hotel's courteous and hospitable environment.
The commitment to excellent service and a personable approach by the staff makes a stay at Best Western Princess Hotel enjoyable and welcoming, even if there are occasional lapses in language fluency or information-sharing.
Visitors to Best Western Princess Hotel have shared mixed experiences regarding the hotel's Wi-Fi service. Some guests complimented the ease of connecting through Wi-Fi on the TV and noted that the internet was great. However, many found the Wi-Fi connection to be unreliable with reports of the service being slow, unstable or frequently disconnecting. Several guests pointed out that Wi-Fi was sometimes only available in the lobby with no accessibility in the rooms, which affected their overall experience. For those who prioritize constant and stable internet access, this aspect of the hotel might be seen as a drawback.
The gym at the Best Western Princess Hotel receives a mix of positive feedback from its guests. Reviewers have highlighted that the fitness facility is spacious, well-equipped and well-maintained, offering an array of useful equipment for various workout needs. The gym's availability from morning until late evening, specifically until 10:30 pm, is appreciated, as is the inclusion of showers and a common sauna for relaxation post-workout. Many guests found it convenient to exercise before breakfast, enhancing their stay. While there are mentions of varying gym sizes and the occasional lack of early access, the overall sentiment points to a very satisfying experience with the hotel's gym amenities.
Best Western Princess Hotel in Norrköping offers a family-friendly atmosphere that caters well to those traveling with children. Guests frequently highlight the dedicated playroom, which provides a fun and engaging space for kids, complete with Xbox and other activities, although some noted a few missing puzzle pieces. The hotel's layout includes cozy and nicely planned family rooms, though a few reviews mentioned that some of these rooms can feel cramped or have limited sleeping arrangements.
Breakfast is a significant plus for families, offering a variety of options that appeal to children and adults alike with late serving times that have been a lifesaver for some parents. The hotel’s location is quiet and adds to the relaxed family atmosphere. Other amenities, such as a sauna and a kitchen for preparing toddler formula, are also noted as convenient for families.
Overall, the hotel is seen as excellent and highly recommended for family stays, offering a range of amenities and a pleasant environment that is both child-friendly and accommodating for parents and toddlers alike. This hotel’s welcoming approach to families, including four-legged members, makes it a charming option for a family visit.
Best Western Princess Hotel offers a good budget stay, providing overall good value for money. As an affordable and good hotel, guests frequently find the accommodation nice and centrally located within walking distance of the city center, attractions, museums and shops. Visitors often thoroughly enjoy their stay, noting the hotel's very good three-star quality, particularly for the price.
The hotel is praised for its good breakfast and clean environment with many comments highlighting the luxurious breakfast options. Guests consistently mention the friendly staff and comfortable beds, adding to the overall positive experience. The decor and amenities are generally seen as stylish and fitting for a three-star standard with the high standard three-star services being an appreciated feature.
Despite being a three-star hotel, some reviews mention that the exterior appears worn out and a few rooms have issues such as poor lighting, lack of bedside lamps and cleanliness concerns. While there were some mentions of an unfinished look and technical issues in rooms, these drawbacks are balanced by the reasonable prices and the convenient, central location of the hotel.
Best Western Princess Hotel offers several amenities that cater to business travelers. Conveniently located just 300 meters from a popular conference venue, it provides easy access for those attending events. The hotel allows the use of a sauna, which could be a relaxing option after a long day of meetings. Guests have access to WiFi for both personal and business use, including in the meeting rooms, facilitating work during their stay. Despite some issues with credit card acceptance and the breakfast setup, many business travelers find it a suitable choice for both professional and leisure purposes with some planning to return for future business trips.
The Best Western Princess Hotel stands out as a pet-friendly haven, welcoming guests traveling with their furry companions. The hotel offers specialized dog-friendly rooms, ensuring that pets can be included in the travel experience. These rooms are thoughtfully arranged to be comfortable for both pets and their owners, making pet walks more convenient. Guests have expressed satisfaction with being able to bring their dogs along and appreciated the inclusive atmosphere.
The hotel provides dog-friendly amenities and services, contributing to an enjoyable stay for both dogs and their owners. While there are no green areas immediately nearby for dog walking, the hotel is conveniently close to dog parks, making it easier for guests to find suitable spots for their pets. Some have noted that the dog-friendly rooms could feature more amenities specifically for dogs, but this did not detract significantly from the overall positive experience.
For those not traveling with pets, the presence of dogs did not pose any concerns, indicating a well-managed pet policy. This hotel is a solid choice for travelers seeking comfortable and accommodating lodging for themselves and their dogs.
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Location
Shopping enthusiasts and food lovers alike will find the location ideal, as it's near Queen Street with its bustling shops and cafes, as well as various restaurants and nightlife spots. The central yet peaceful setting ensures that guests can enjoy both tranquility and the lively atmosphere of the city center.
Administrative conveniences such as easy access to parking garages and the affordably priced accommodation make it a practical choice for both short and extended stays. Guests also find the friendly staff and excellent breakfast contribute to a pleasant overall experience. Despite its central position, the hotel maintains a quiet ambiance, offering a restful retreat amidst the vibrant city life.
Breakfast
However, it's important to note a few consistent issues. The breakfast room often felt dark and cramped with some guests finding it crowded and messy at times. Complaints were noted regarding the unavailability of certain food items and slow replenishment rates, which occasionally impacted the overall experience. Despite these drawbacks, the overall sentiment remains positive with several guests expressing their willingness to return for the breakfast alone. The hotel's complimentary coffee and comfort add further value to the breakfast service.
While there are minor areas for improvement, such as better organization during peak times and a broader selection of hot dishes, the breakfast at Best Western Princess Hotel generally stands out for its quality, variety and the pleasant start it offers to the day.
Dinner
A notable perk mentioned is the provision of a dinner voucher for a neighboring restaurant, adding value for guests looking to explore local cuisine. While there are mentions of some breakfast-related issues, such as missing items and grumpy staff, these do not seem to overshadow the overall positive dinner dining experience at or near the hotel.
Rooms
Despite the positive remarks, some guests find the rooms to be small, dark and occasionally cramped, particularly for larger parties. Issues with dim lighting and a lack of power outlets are noted. Some rooms appear to be worn out with outdated furnishings and instances of poor cleaning standards, such as dusty surfaces and dirty sheets, have been reported. Guests occasionally encounter problems with fixtures, such as non-functional lamps and broken drains.
Overall, the hotel offers a range of rooms that are mostly well-received for short stays with convenient amenities, clean surroundings and comfortable beds. However, there are occasional disappointments with room size and maintenance issues that detract from the experience for some guests.
Beds
However, mixed feedback indicates areas for improvement. Some beds were found to be too hard, too small or equipped with thin mattresses and uncomfortable pillows. There were also mentions of noisy and creaky bedframes and inadequate bedding like short bedspreads or missing pillows. Additional beds, particularly for families, frequently received negative feedback for being uncomfortable and creaky.
In essence, while many guests enjoyed a good night’s sleep on the comfortable and cozy beds, certain aspects like bed size, firmness and additional bedding options can hinder the overall comfort for others.
Cleanliness
However, there are several areas noted for improvement. Some guests encountered issues with dusty rooms, poorly cleaned toilets and specific cleanliness lapses like dirty sheets and glassware. The breakfast area received criticisms for being crowded, claustrophobic and not well-cleaned with sticky floors and tables that were not cleared promptly. During certain stays, guests reported construction dust and a musty smell in the hallways.
Despite these drawbacks, the hotel maintains a reputation for offering clean and tidy accommodations, ensuring a comfortable stay for most visitors. Nonetheless, addressing the mentioned issues could further enhance the overall guest experience.
Staff
However, it is noted that not all staff members are fluent in Swedish or English, leading to occasional communication challenges and misunderstandings. Despite this, the overall experience with the hotel’s personnel remains significantly positive with many guests pointing out the professional and service-minded nature of the team. The friendliness extends beyond the front desk with housekeeping and other staff members also contributing to the hotel's courteous and hospitable environment.
The commitment to excellent service and a personable approach by the staff makes a stay at Best Western Princess Hotel enjoyable and welcoming, even if there are occasional lapses in language fluency or information-sharing.
Wi-Fi
Gym
Family
Breakfast is a significant plus for families, offering a variety of options that appeal to children and adults alike with late serving times that have been a lifesaver for some parents. The hotel’s location is quiet and adds to the relaxed family atmosphere. Other amenities, such as a sauna and a kitchen for preparing toddler formula, are also noted as convenient for families.
Overall, the hotel is seen as excellent and highly recommended for family stays, offering a range of amenities and a pleasant environment that is both child-friendly and accommodating for parents and toddlers alike. This hotel’s welcoming approach to families, including four-legged members, makes it a charming option for a family visit.
3 Star
The hotel is praised for its good breakfast and clean environment with many comments highlighting the luxurious breakfast options. Guests consistently mention the friendly staff and comfortable beds, adding to the overall positive experience. The decor and amenities are generally seen as stylish and fitting for a three-star standard with the high standard three-star services being an appreciated feature.
Despite being a three-star hotel, some reviews mention that the exterior appears worn out and a few rooms have issues such as poor lighting, lack of bedside lamps and cleanliness concerns. While there were some mentions of an unfinished look and technical issues in rooms, these drawbacks are balanced by the reasonable prices and the convenient, central location of the hotel.
Business
Dog Friendly
The hotel provides dog-friendly amenities and services, contributing to an enjoyable stay for both dogs and their owners. While there are no green areas immediately nearby for dog walking, the hotel is conveniently close to dog parks, making it easier for guests to find suitable spots for their pets. Some have noted that the dog-friendly rooms could feature more amenities specifically for dogs, but this did not detract significantly from the overall positive experience.
For those not traveling with pets, the presence of dogs did not pose any concerns, indicating a well-managed pet policy. This hotel is a solid choice for travelers seeking comfortable and accommodating lodging for themselves and their dogs.
No, Best Western Princess Hotel doesn't have any pool.
No, a spa isn't available at Best Western Princess Hotel.
Yes, Best Western Princess Hotel welcomes dogs.
No, parking facilities aren't available at Best Western Princess Hotel.
Yes, Best Western Princess Hotel has a gym.
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