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Summary of reviewsElite Grand Hotel Norrköping is a highly regarded choice for travelers seeking a central and picturesque location in the heart of Norrköping. The hotel is conveniently situated by the river, close to the city center, train station, shops, restaurants and various attractions, making it an ideal base for both short and extended stays. Guests appreciate the easy access to public transportation and the beautiful surroundings which enhance their overall experience.
One of the standout features of the hotel is its breakfast, which numerous guests describe as fantastic, excellent and superb. The breakfast buffet offers a variety of fresh and tasty options, including vegan and gluten-free items. The waffle station and fresh juice are particularly popular. Although some guests experience occasional logistical issues such as messiness and long queues, the majority find the breakfast to meet or exceed their expectations.
Dinner at the hotel's Bishop's Arms pub also receives positive feedback for its delicious food and drinks, as well as its comfortable and charming atmosphere. Families, in particular, appreciate the ability for children to eat for free when dining with adults. Despite some criticisms regarding the menu and staff engagement, the overall dining experience is enjoyable and convenient.
The rooms at Elite Grand Hotel Norrköping are generally praised for their cleanliness, comfort and fantastic views of the river or town hall. Guests appreciate the cozy beds and modern decor, although some note that the rooms can be small and the bathrooms outdated. Issues with cleanliness and maintenance are infrequent but mentioned by some.
The hotel's staff is frequently commended for their friendliness, professionalism and attentiveness. Guests highlight the excellent service provided by both the front desk and the bar staff, enhancing their stay. Although there are occasional reports of unclear communication, the positive experiences outweigh the negatives.
WiFi connectivity is generally good and reliable, though some guests report issues with weak signals. The spa and gym facilities receive mixed reviews with some guests enjoying the amenities while others find them unavailable or in need of maintenance. Parking is another area with mixed feedback; secure and conveniently located but sometimes challenging to navigate and pricey.
Families find the hotel particularly accommodating with spacious rooms and a child-friendly environment. The staff's efforts to make young guests feel welcome, along with various amenities and activities for children, are highly appreciated.
Overall, Elite Grand Hotel Norrköping is praised for its advantageous location, excellent breakfast, comfortable rooms and friendly staff. Minor issues with room size, cleanliness and parking do not significantly detract from the generally positive experiences of most guests. The hotel’s historical charm, combined with its modern amenities and attentive service, make it a standout choice for visitors to Norrköping.
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