Holiday Inn Express Syracuse Airport by IHG
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Summary of reviewsThe Holiday Inn Express Syracuse Airport by IHG has garnered positive feedback, primarily for its strategic location near the Syracuse Airport, making it a preferred choice for travelers with early flights or late arrivals. The convenience of a complimentary shuttle service further enhances its appeal. The hotel's proximity to downtown Syracuse allows guests to explore the city easily, and its vicinity to various dining options adds to the overall guest experience.
Guests frequently commend the hotel for its exceptional breakfast experience. Many praise the variety and quality of the offerings, describing it as delicious and exceeding expectations. The staff's friendliness and attentiveness during breakfast contribute to a positive start to the day. Although there are minor areas for improvement, such as addressing gluten-free needs, the breakfast remains a highlight for many visitors.
The rooms are noted for their modern, spacious design and cleanliness, providing a comfortable stay for guests. Recent renovations have been well-received, and the comfort of the beds is particularly celebrated. Despite occasional challenges like room noise or readiness delays, the staff's friendliness and helpfulness leave a lasting impression, enhancing overall guest satisfaction.
Cleanliness is a consistent strength, with the hotel maintaining high standards throughout. Many guests appreciate the fresh, modern feel of the premises. Even amidst ongoing construction, cleanliness remains a top priority, ensuring a safe and pleasant stay for travelers prioritizing hygiene.
The staff at Holiday Inn Express Syracuse Airport by IHG are frequently lauded for their exceptional service and welcoming demeanor. The front desk team, including the shuttle drivers, receive specific commendations for their dedication and professionalism, contributing to a seamless and enjoyable stay. The staff's commitment to customer satisfaction is a standout feature of the hotel.
While the pool receives mixed reviews, guests who enjoy it appreciate the heated, indoor setup as a relaxing amenity. Some guests, however, note issues such as strong chlorine levels and occasional pool unavailability. Parking also receives varied feedback, with some visitors highlighting the safety and convenience of the shuttle service, while others encounter challenges with limited spaces and unclear parking policies.
In summary, the Holiday Inn Express Syracuse Airport by IHG stands out for its strategic location, exceptional breakfast, comfortable and clean rooms, and a staff committed to delivering excellent service. Despite minor challenges with the pool and parking, the overall experience is positive, making it a favorable choice for travelers seeking convenience and comfort near the Syracuse Airport.
Categories
Guests frequently commend the hotel for its exceptional breakfast experience. Many praise the variety and quality of the offerings, describing it as delicious and exceeding expectations. The staff's friendliness and attentiveness during breakfast contribute to a positive start to the day. Although there are minor areas for improvement, such as addressing gluten-free needs, the breakfast remains a highlight for many visitors.
The rooms are noted for their modern, spacious design and cleanliness, providing a comfortable stay for guests. Recent renovations have been well-received, and the comfort of the beds is particularly celebrated. Despite occasional challenges like room noise or readiness delays, the staff's friendliness and helpfulness leave a lasting impression, enhancing overall guest satisfaction.
Cleanliness is a consistent strength, with the hotel maintaining high standards throughout. Many guests appreciate the fresh, modern feel of the premises. Even amidst ongoing construction, cleanliness remains a top priority, ensuring a safe and pleasant stay for travelers prioritizing hygiene.
The staff at Holiday Inn Express Syracuse Airport by IHG are frequently lauded for their exceptional service and welcoming demeanor. The front desk team, including the shuttle drivers, receive specific commendations for their dedication and professionalism, contributing to a seamless and enjoyable stay. The staff's commitment to customer satisfaction is a standout feature of the hotel.
While the pool receives mixed reviews, guests who enjoy it appreciate the heated, indoor setup as a relaxing amenity. Some guests, however, note issues such as strong chlorine levels and occasional pool unavailability. Parking also receives varied feedback, with some visitors highlighting the safety and convenience of the shuttle service, while others encounter challenges with limited spaces and unclear parking policies.
In summary, the Holiday Inn Express Syracuse Airport by IHG stands out for its strategic location, exceptional breakfast, comfortable and clean rooms, and a staff committed to delivering excellent service. Despite minor challenges with the pool and parking, the overall experience is positive, making it a favorable choice for travelers seeking convenience and comfort near the Syracuse Airport.
Hotel near Golf Courses
Its airport proximity makes it convenient for travelers arriving specifically for a golf trip. While not directly related to golfing amenities, the location is practical for accessing various courses.
Family Friendly Hotel
Provides comfortable rooms and complimentary breakfast. Offers an indoor pool. Provides a convenient and affordable option for families.
Hotel with Parking
As an airport hotel, it almost certainly provides parking facilities, likely with options for short-term and long-term parking. This makes it convenient for travelers.
Hotel with Indoor Pool
This hotel includes an indoor pool and is located near the Syracuse airport. It offers a convenient stay for travelers with standard amenities.
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Heated Pool
Guest Reviews
The Holiday Inn Express Syracuse Airport by IHG is a prime choice for travelers, thanks to its strategic location near Syracuse Airport. Guests frequently commend its proximity to the airport, making it an excellent option for those with early morning flights or late-night arrivals. The convenience of a complimentary shuttle service enhances the appeal, ensuring effortless transportation to and from the airport terminals.
The hotel's position facilitates easy access to downtown Syracuse, which is just a quick 10-15 minute drive away, providing visitors the opportunity to explore the city without hassle. Additionally, the surrounding area is home to a variety of dining options, making it simple for guests to find a pleasing meal close by.
Notably, the location serves well for families looking to combine travel needs with leisure, as guests appreciate amenities such as a nice pool and a substantial breakfast selection. The overall convenience paired with supportive services from the staff makes the Holiday Inn Express a delightful choice for airport travelers needing a seamless and comfortable stay.
The breakfast experience at Holiday Inn Express Syracuse Airport by IHG generally receives positive feedback with many guests expressing satisfaction. Visitors frequently praise the breakfast for being good, even exceptional at times, with a variety of tasty options available. Several reviews highlight the breakfast as a standout feature, noting both the impressive buffet and the friendliness of the staff. Guests appreciate the hot breakfast offerings and the overall cleanliness and brightness of the breakfast area. The morning spread is often described as delicious and above expectations, with some considering it excellent or even phenomenal.
However, amidst the accolades, there are a few areas marked for improvement. Some guests noted a lack of gluten-free options despite prior notice, and others experienced food running out before the designated end time. A few visitors mentioned the breakfast as just okay, pointing out limited selections and occasional issues with replenishment. Despite these minor drawbacks, the overall consensus is that the Holiday Inn Express Syracuse Airport by IHG offers a satisfying and commendable breakfast experience for its guests.
Holiday Inn Express Syracuse Airport by IHG receives high praise from guests, particularly for its modern and spacious rooms that are consistently clean and comfortable. Many reviewers appreciated the recent renovations, noting that the updated decor and amenities contributed to a pleasant stay. The beds were frequently described as very comfortable, adding to the overall restful experience. The location was found to be very convenient, being super close to the airport, which was a significant advantage for travelers with early flights. The staff were frequently mentioned as being helpful, friendly, and accommodating, enhancing the guest experience. Despite some minor issues, such as occasional room readiness delays or noise due to thin walls, the overall consensus was positive, with guests appreciating the combination of cleanliness, modern facilities, and excellent service.
Travelers visiting the Holiday Inn Express Syracuse Airport by IHG can expect a restful experience, as the hotel is widely praised for its incredibly comfortable beds. Guests frequently describe the beds and pillows as cozy and out of this world, contributing to a satisfying stay. New bedding and the attention to detailed comforts, like a Keurig in the room, further enhance guest experiences. While there are rare concerns, most guests overwhelmingly highlight how the clean and well-maintained beds, along with the soft sheets and towels, offer a welcoming retreat after a long day.
Holiday Inn Express Syracuse Airport by IHG consistently receives praise for its high standards of cleanliness. Guests appreciate the overall cleanliness and comfort of the hotel, highlighting the rooms as tidy and well-maintained. Many find the hotel modern and updated, and the fresh smell throughout the premises adds to a pleasant experience. The facility is not only clean but also convenient for travelers, being close to the airport and offering a shuttle service. While some guests noted areas for improvement, such as the occasional need for a deeper cleaning in certain spots, the majority of the reviews emphasize cleanliness as a strong point. The hotel provides a safe and comfortable stay, making it an appealing choice for visitors prioritizing hygiene. Despite undergoing construction, the hotel's cleanliness and modern amenities remain highly rated.
The Holiday Inn Express Syracuse Airport by IHG is renowned for its exceptional staff, consistently praised by guests for their friendliness and helpfulness. The reception team is described as very good, with several individuals earning particular commendation for their outstanding service, including Steve and Anastasia. The shuttle drivers receive accolades for their dedication, enhancing the overall travel experience.
Guests consistently appreciate the warm and welcoming atmosphere created by the front desk staff who go above and beyond to accommodate requests, such as coordinating early morning shuttles and managing room changes with ease. The dining staff's attentiveness and personable nature further contribute to the delightful experience at this hotel.
Despite one mention of an unsatisfactory encounter, the overwhelming majority of reviews highlight a team that is not only courteous and professional but also genuinely kind. The seamless check-in process and coordinated efforts for additional needs, such as transportation assistance, reflect the staff's commitment to ensuring guests have a pleasant stay. Overall, the staff's dedication to customer service at this hotel leaves a lasting positive impression on visitors.
The pool at the Holiday Inn Express Syracuse Airport by IHG receives mixed feedback from guests. Many reviews highlight the positives, such as the pool being heated, providing an enjoyable experience for families and kids. Guests appreciated the indoor setup, particularly during winter, and the convenience of having no time restrictions, allowing for leisurely swims at any hour. The pool is described as nice, warm, and suitable for a relaxing 30 to 40-minute swim.
However, some guests observed issues such as strong chlorine levels, mold smell, and water clarity, especially when heavily used during events. There were also mentions of the pool being colder than expected for a heated facility. Additionally, there are mentions of the pool being closed or not running during some stays, which inconvenienced those expecting to use it. Despite these challenges, many guests find the pool delightful and an agreeable spot to unwind during their stay.
Holiday Inn Express Syracuse Airport by IHG offers guests a shuttle service that is consistently praised for its punctuality, ensuring convenient access to the airport and nearby dining and shopping options. The parking area is noted to be safe and well-lit, which contributes to a feeling of security for guests. Some visitors found the parking experience straightforward and peaceful. However, others have encountered challenges such as limited spaces, unexpected fees, and ongoing construction that can limit availability. These issues have occasionally led to difficulty finding suitable parking when the lot is full or icy. While the shuttle service adds value to the guests' stay, parking remains an area with mixed reviews, highlighting the need for improvement in clarity about parking policies and availability.
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Location
The hotel's position facilitates easy access to downtown Syracuse, which is just a quick 10-15 minute drive away, providing visitors the opportunity to explore the city without hassle. Additionally, the surrounding area is home to a variety of dining options, making it simple for guests to find a pleasing meal close by.
Notably, the location serves well for families looking to combine travel needs with leisure, as guests appreciate amenities such as a nice pool and a substantial breakfast selection. The overall convenience paired with supportive services from the staff makes the Holiday Inn Express a delightful choice for airport travelers needing a seamless and comfortable stay.
Breakfast
However, amidst the accolades, there are a few areas marked for improvement. Some guests noted a lack of gluten-free options despite prior notice, and others experienced food running out before the designated end time. A few visitors mentioned the breakfast as just okay, pointing out limited selections and occasional issues with replenishment. Despite these minor drawbacks, the overall consensus is that the Holiday Inn Express Syracuse Airport by IHG offers a satisfying and commendable breakfast experience for its guests.
Rooms
Beds
Cleanliness
Staff
Guests consistently appreciate the warm and welcoming atmosphere created by the front desk staff who go above and beyond to accommodate requests, such as coordinating early morning shuttles and managing room changes with ease. The dining staff's attentiveness and personable nature further contribute to the delightful experience at this hotel.
Despite one mention of an unsatisfactory encounter, the overwhelming majority of reviews highlight a team that is not only courteous and professional but also genuinely kind. The seamless check-in process and coordinated efforts for additional needs, such as transportation assistance, reflect the staff's commitment to ensuring guests have a pleasant stay. Overall, the staff's dedication to customer service at this hotel leaves a lasting positive impression on visitors.
Pool
However, some guests observed issues such as strong chlorine levels, mold smell, and water clarity, especially when heavily used during events. There were also mentions of the pool being colder than expected for a heated facility. Additionally, there are mentions of the pool being closed or not running during some stays, which inconvenienced those expecting to use it. Despite these challenges, many guests find the pool delightful and an agreeable spot to unwind during their stay.
Parking
Yes, Holiday Inn Express Syracuse Airport by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express Syracuse Airport by IHG.
No, Holiday Inn Express Syracuse Airport by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Syracuse Airport by IHG.
Yes, Holiday Inn Express Syracuse Airport by IHG has a gym.
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