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Summary of reviewsNorwalk Inn & Conference Center is highly regarded for its central location in Norwalk, Connecticut, offering convenience and accessibility for both leisure and business travelers. Its proximity to Interstate 95 ensures easy travel to metropolitan areas, while nearby attractions, dining, and cultural experiences provide guests with diverse activities. Many appreciate the serenity of the property despite its central location, along with ample parking facilities that improve accessibility, especially for events and business needs.
The hotel's breakfast and dinner options receive widespread praise from guests for their quality, variety, and service. The breakfast is noted for being delightful, with fresh and appetizing choices that enhance the morning routine, although some guests wish it were included in the room rate. Similarly, the dinner experiences at the on-site restaurant are lauded for their reasonable pricing, exceptional service, and delicious meals, contributing to a pleasant dining atmosphere.
Accommodations at Norwalk Inn are valued for their cleanliness and comfort. Rooms are frequently described as spacious, modern, and well-maintained, offering amenities such as refrigerators and coffee makers that add to guests' convenience. Despite occasional comments about dated furnishings, the overall ambiance is a blend of historical charm and practical functionality. The hotel's commitment to cleanliness is a significant point of appreciation, providing guests with a restful environment.
The staff at Norwalk Inn & Conference Center is exceptional, consistently receiving accolades for their friendliness, attentiveness, and professionalism. Long-term team members like Kana and Denise are highlighted for their dedication, enhancing the guest experience with personalized attention and seamless service. The welcoming staff contributes significantly to the atmosphere, from the reception to the dining service.
While the wifi and pool access have room for improvement, with mixed feedback on wifi reliability and additional costs for pool use, these aspects do not detract significantly from the overall positive guest experiences. The parking facilities are consistently praised for their convenience and complimentary nature, adding to the hotel's appeal.
For families, Norwalk Inn offers a supportive and warm environment, ideal for both family visits and business travel. Families particularly enjoy the full-service amenities and welcoming ambiance. Beds within the hotel are often described as exceptionally comfortable, enhancing the overall restful experience.
The Norwalk Inn & Conference Center combines value with service, appealing to travelers seeking affordability without compromising on quality. Despite some areas for improvement, guests appreciate its historical charm, cleanliness, excellent dining options, and welcoming staff, making it a memorable choice for visitors to Connecticut. Show more
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Categories
Family Friendly Hotel
Offers a seasonal outdoor pool and spacious rooms. Provides a relaxing environment with on-site dining, making it convenient for families.
Hotel with Swimming Pool
The Norwalk Inn & Conference Center features a seasonal outdoor pool. It provides a relaxing environment for guests during their stay.
Outdoor Pool
Business Hotel
This hotel is designed to cater to business needs, offering conference facilities and services. It is a convenient location for meetings and corporate events, with comfortable accommodations and on-site amenities.
Hotel with Parking
This hotel provides free parking, offering guests a cost-effective and convenient solution for their vehicle needs.
3-Star Hotel
The Norwalk Inn & Conference Center offers a blend of classic charm and modern amenities. It features beautifully decorated rooms, on-site dining, and a peaceful garden setting.
Hotel with Outdoor Pool
The Inn features an outdoor swimming pool as part of its facilities. The pool area is described as a patio and pool area in a serene residential setting.
Hotel near Golf Courses
Hotel for Honeymoon
Accessible Hotel
Hotel with Gym
Room Types
King RoomFeaturing a small refrigerator and complimentary water, this room offers hardwood floors, a flat-screen TV and WiFi access. The en suite bathroom features a granite counter top.
Queen Room with Two Queen BedsIncludes a fridge and coffee-making facilities.
Deluxe King RoomThis room is decorated in peaceful color tones with slick classic artwork and furnishings, and features blackout drapes, bedside lighting, a modern bathroom, pillow top mattresses and white bedding with thick down comforters.
Deluxe Queen RoomThis guest room is classically appointed with goose down feather bedding, hard wood flooring, dark wood furniture, a full size pull-out couch, glass tables, 42” flat screen TV, executive working desk, marble bathroom counter tops and a coffee machine.
Suite with Sofa BedThis spacious bedroom suite is equipped with a king-size bed, a leather sofa bed, a large workstation, a Persian rug and a black floor tile bathroom with a standing glass enclosed shower.
Deluxe Double Room with ShowerThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features parquet floors, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Superior Queen RoomThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has parquet floors, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Superior King RoomThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room comes with a dining area, a flat-screen TV with cable channels parquet floors and heating. The unit has 1 bed.
One-Bedroom SuiteThis spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit offers 2 beds.
Superior Queen RoomIn the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.
Double Room - Disability AccessThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.
Large Double RoomThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has parquet floors, heating and a flat-screen TV with cable channels. The unit has 2 beds.
King StudioFeaturing free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The studio has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit has 1 bed.
One-Bedroom ApartmentThe air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features a tea and coffee maker, a seating area, a dining area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Standard ApartmentThe spacious apartment has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit has 2 beds.
Superior King SuiteThis spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit offers 2 beds.
Standard Queen RoomThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room offers parquet floors, a tiled floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
Norwalk Inn & Conference Center boasts an impressive location that has garnered praise from numerous guests, making it an ideal choice for travelers seeking convenience and accessibility. Nestled centrally within the City of Norwalk, this hotel provides easy access to Interstate 95, allowing guests to navigate the area efficiently, whether they're heading to metro New York and New Jersey or exploring the Connecticut shoreline. The proximity to Norwalk Hospital is a notable advantage for medical professionals or visitors to the hospital, while its closeness to downtown Norwalk and East Norwalk offers ample opportunities for dining, shopping, and cultural experiences, including the Norwalk Symphony.
Though situated near a major highway, the property ensures a peaceful stay, offering a quiet retreat despite its central location. The abundance of parking further enhances convenience, allowing easy ingress and egress for travelers. Guests appreciate the diversity of facilities, including proximity to beaches, authentic restaurants, and shopping venues. The neighborhood is described as pleasant and safe, enhancing the sense of comfort during their stay. While walking in some areas may be challenged by traffic volumes, the ease of access to local attractions and neighboring towns remains a significant benefit. The welcoming staff adds to the overall appeal, making Norwalk Inn & Conference Center a well-regarded option for both short-term visits and extended stays.
Breakfast
Norwalk Inn & Conference Center impresses with its delightful breakfast offerings, leaving guests refreshed and satisfied. The hotel excels in providing a wide variety of delicious breakfast options, often lauded for being unique and appetizing. Many guests highlight the exceptional dining experience, noting it as a wonderful way to start the day, with options like full meals accompanied by drinks. The restaurant's ambiance and the pleasant staff contribute to a relaxing and enjoyable breakfast.
Guests frequently commend the breakfast for its quality, with descriptions ranging from wonderful and lovely to delicious and very good. The breakfast in Adam's Rib, along with the dining experience in the pub, receives high praise for its surprising excellence. The food is consistently described as delicious, adding to the memorable experience.
However, certain aspects, such as the breakfast not being included in the room price and occasional remarks about its cost, suggest room for improvement in terms of affordability and inclusion. While complimentary options are appreciated, breakfast is often at an additional cost. Despite this, the overall impression of the morning dining experience remains positive, with room service being prompt and accommodating, ensuring guests feel pampered.
Overall, Norwalk Inn & Conference Center delivers a delightful breakfast experience, making it a notable feature of the guests' stay.
Dinner
Norwalk Inn & Conference Center boasts a wonderful dining experience that has received praise from numerous guests. The on-site restaurant is frequently highlighted for its delicious and reasonably priced meals, offering guests a chance to enjoy exquisite dinners without having to venture far. Many reviews commend the restaurant for its great value and exceptional service, with mentions of outstanding servers and bartenders who enhance the overall dining atmosphere.
Guests have noted the wide array of food options available, ensuring that there's something for everyone. The restaurant's food quality is consistently described as amazing and fabulous, including specific dishes like chicken quesadillas that have left a lasting impression. Even when some challenges arose, such as a delay in meal service for one couple, the staff's response was commendable, ensuring no guest went to bed hungry.
The restaurant is appreciated not only for its good food but also for its well-planned hours and cozy on-site convenience. Despite closing early on some occasions, the staff's willingness to accommodate, like keeping the kitchen open or having the chef prepare a special meal, is appreciated by guests. The combination of great food, excellent service, and a welcoming ambiance makes dining at Norwalk Inn & Conference Center a truly delightful experience according to guest feedback.
Rooms
Nestled conveniently near major routes, the Norwalk Inn & Conference Center offers inviting and well-maintained accommodations that cater to guests seeking comfort and cleanliness. The rooms are frequently praised for their spaciousness and cleanliness, with many guests appreciating the modern furnishings and quiet environment. The beds generally provide a comfortable night's sleep, although opinions on this vary slightly. Guests often describe the rooms as very nice, cozy, and ideal for their needs, offering amenities like refrigerators, microwaves, and coffee makers which add convenience to their stay.
The suites stand out with their impressive size and colonial design, providing a feeling reminiscent of a one-bedroom apartment. Newly renovated rooms, especially on the third floor, meet guests' expectations well, with some describing a pleasantly fresh and clean atmosphere. The decor blends elements of a charming bed and breakfast with those of a nice hotel, creating a warm and welcoming ambiance.
Despite some remarks about dated furnishings and minor heating system issues, the overall impression is overwhelmingly positive. The staff enhances this experience with their accommodating approach, ready to assist with additional requests such as extra blankets. Between its striking exterior and well-kept interior, the hotel effectively balances comfort with aesthetic appeal. For those looking for a restful stay with efficient service and thoughtful amenities, Norwalk Inn & Conference Center delivers a commendable experience.
Beds
Norwalk Inn & Conference Center consistently receives praise for its notably comfortable beds. Many guests describe the beds as some of the most comfortable they've experienced, providing restful and satisfying sleep during their stay. The king-size beds, in particular, stand out for their comfort, leaving a lasting impression on guests who appreciated both the spaciousness and plushness. Most reviews highlight the beds as comfortable and clean, with some guests commenting on their super comfy nature. Although a few noted issues, such as occasional squeaks or softness that might not suit everyone, the overwhelming sentiment is positive. The bedding, inclusive of pillows, generally adds to the comfort, despite some isolated mentions of lumpiness. Overall, the cozy and inviting beds play a significant role in enhancing the guest experience at the hotel.
Cleanliness
The Norwalk Inn & Conference Center impresses guests with its remarkable commitment to cleanliness and comfort. Visitors frequently describe the hotel as exceptionally clean, with rooms that are both spacious and well-appointed. The presence of hardwood floors, individual climate controls, and amenities like refrigerators and fresh towels contribute to a satisfying stay. Many reviews highlight the quiet and serene environment, ideal for a restful night despite its convenient proximity to Interstate 95. Guests appreciate the combination of a well-maintained property and a welcoming, knowledgeable staff, which enhances the overall experience. While some mention the hotel feels dated, it doesn’t compromise the high standard of cleanliness and comfort noted by many visitors. Overall, the hotel offers a peaceful retreat with a blend of elegance and practicality, underscored by consistently pristine and comfortable accommodations.
Staff
The Norwalk Inn & Conference Center stands out primarily for its exceptional staff, receiving frequent praise for their friendliness, professionalism, and attentiveness. Guests consistently highlight the welcoming and helpful nature of both the front desk and housekeeping team. A number of staff members have been noted for their long-term service, reflecting their dedication and deep knowledge of guest needs. The personnel, including specific mentions of Kana and Denise, offer personalized attention, making guests feel special and at ease, as if they were the only ones being catered to. The restaurant staff also leaves a positive impression with their warmth and efficiency during meal times. The seamless check-in and checkout process further illustrate the staff’s commitment to creating a smooth and enjoyable experience. Whether providing local recommendations or accommodating various requests with a smile, the team at Norwalk Inn & Conference Center ensures a memorable stay for every visitor.
Wi-Fi
The wifi service at Norwalk Inn & Conference Center receives mixed feedback from guests. Many reviewers comment positively about the wifi, describing it as great and easy to access, which suggests that for some travelers, it works efficiently during their stay. However, there are also several remarks highlighting inconsistencies, such as slow connectivity or its complete absence in certain areas like the second floor. Despite these occasional issues, not all reviews explicitly detail their experience with the wifi. While the hotel ensures that everything is generally in working order, improvements could be made to provide a more consistent and reliable internet service throughout the entire facility.
Pool
The Norwalk Inn & Conference Center offers a welcoming pool experience that has guests talking, and for good reason. The highlight is the delightful saltwater pool, which many found to be a refreshing retreat. The hotel boasts an outdoor pool area that further enhances its appeal, complementing the beautiful surroundings of the inn. Guests appreciate the fun aspect that the pool adds to their stay, contributing to the overall enjoyment of the hotel's amenities. However, it's important for potential visitors to be aware of the additional cost associated with pool access. While the pool area is nicely maintained, access comes with a $25 daily fee per person, a point that some guests feel should be more clearly communicated and possibly included in the standard amenities. Despite this, the combination of nice rooms and a pleasant pool experience still makes Norwalk Inn a notable choice for travelers.
Parking
Visitors to the Norwalk Inn & Conference Center consistently praise the hotel's parking facilities, highlighting their convenience and accessibility. Guests appreciate the abundance of parking spaces available, which simplifies their arrival and departure. The location provides easy access, ensuring hassle-free parking for all, including those driving electric vehicles, thanks to a dedicated charging port conveniently situated within the parking area. Complimentary parking is seen as an invaluable bonus, adding further appeal to staying at the hotel. While some minor inconveniences were noted, such as outdoor lighting affecting room ambiance, overall feedback remains positive, with the ample, free parking frequently lauded as superb. This feature proves particularly beneficial during bustling business meetings and events, providing a stress-free experience for visitors.
Family
Nestled conveniently for those visiting nearby family, Norwalk Inn & Conference Center is a charming destination for both business travelers and families alike. With its historical charm, the inn offers a comfortable and welcoming atmosphere that draws guests back for repeat stays. Families in particular appreciate the full-service amenities and the genuine hospitality from the staff, many of whom have been a part of this family-owned establishment for over three decades. Guests often remark on the friendly and accommodating service, particularly in the bar and restaurant areas. Although some rooms are tailored more towards corporate visitors, many find the accommodations perfect for family getaways, with a reputation for ensuring restful nights after busy days. Whether attending a wedding or simply enjoying time with relatives, this inn provides a unique blend of convenience and warmth that makes it a delightful choice for family stays.
3 Star
Norwalk Inn & Conference Center offers a great combination of value and service, making it a popular choice for travelers in Connecticut. The hotel's reasonable prices and exceptional dining experience stand out, with guests frequently highlighting the restaurant's food as a must-try. Alfredo at reception exemplifies the dedicated and friendly service that the staff consistently provides, contributing to a welcoming atmosphere. The hotel is conveniently located, easy to find, and provides a safe and quiet stay.
While there are some critiques about room quality and unexpected fees, many guests see past these issues, focusing on the overall great value for money and friendly, comfortable environment. The hotel’s facilities, which include a restaurant and pool, enhance the experience, despite some feedback indicating that certain aspects fell short of expectations. Overall, the Norwalk Inn & Conference Center is remembered fondly by visitors who appreciate its affordability and comfort, often recommending it over other chain hotels in the area.
Business
Norwalk Inn & Conference Center is an appealing destination for business travelers seeking convenience and quality service. This hotel boasts an excellent location for business activities, making it a strategic choice for corporate events and meetings. Guests are consistently impressed by the expansive and attractive meeting spaces, which are clean, new, and perfectly suitable for conferences and events of varying scales. The event staff receives high praise for their professionalism and dedication, with special commendation for employees like Irvin, who go above and beyond to accommodate business needs.
Though WiFi service has been noted as a shortcoming that may hinder virtual meetings, the overall experience remains positive, supported by accommodating staff ready to resolve any issues. The facility is well equipped with a business center and offers a great bar and restaurant, providing an ideal backdrop for relaxation and networking after a productive day. Suitable for both families and business travelers, Norwalk Inn provides a pleasant stay characterized by attentive service and a welcoming atmosphere.
Yes, Norwalk Inn & Conference Center has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Norwalk Inn & Conference Center.
No, Norwalk Inn & Conference Center doesn't allow dogs.
Yes, parking facilities are available at Norwalk Inn & Conference Center.