Hotel Serra Everest
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Summary of reviewsHotel Serra Everest is highly regarded for its strategic location, perched in a peaceful residential area close to downtown Friburgo. This prime setting provides easy access to local attractions, shops and restaurants, while the elevated position offers picturesque views, adding to the tranquility of the stay. Guests with cars find the location especially convenient, though walking could be challenging due to the hill.
A highlight of the stay at Hotel Serra Everest is its breakfast, lauded as wonderful, exceptional and spectacular. The buffet offers a wide variety of quality options, from delicious cakes to fresh juices and fruits, served in a scenic setting. Special touches like live saxophone music and lactose-free options elevate the experience. The accommodating and friendly staff further enhance the breakfast service.
The dinner offerings at the hotel also receive positive reviews with guests enjoying the delicious menu and complimentary touches like chocolates and cookies. The staff provide excellent service, including restaurant recommendations and transportation arrangements. While there was some dissatisfaction regarding unexpected changes in meal plans, overall, the dining experiences are praised for their quality and service.
Rooms at Hotel Serra Everest garner appreciation for their spaciousness, cleanliness and modern décor. Comfortable beds and pleasant views contribute to a cozy stay. Some guests, however, reported maintenance issues, such as musty smells and outdated amenities. Despite these occasional drawbacks, the hotel staff's attentiveness, guest upgrades and clean environment contribute to a generally positive room experience.
Cleanliness across the hotel is commended with many guests noting immaculate rooms, clean pools and well-maintained facilities. The diligent cleaning staff ensure a spotless environment, adding to the comfort of the stay.
The hotel staff, including notable individuals, receive high praise for their professionalism, friendliness and attentiveness. Reviews frequently highlight the team's efficiency and welcoming demeanor, creating a pleasant atmosphere throughout the hotel. Their helpfulness, from providing tips to facilitating room changes, leaves a lasting positive impression on guests.
The wifi service at Hotel Serra Everest receives mixed reviews with some guests noting good speeds and coverage, while others experience weak signals and intermittent connectivity, indicating variability in the internet experience.
The pool area is another well-received feature, characterized by its clean and inviting environment. Guests enjoy the natural water pool with a small waterfall and the opportunity to have breakfast by the pool, despite occasional maintenance issues.
Families find Hotel Serra Everest a remarkable destination with facilities like spacious family chalets, a toy area, playground and mini zoo delighting children. The staff’s attentiveness to younger guests and the dog-friendly policy enhance its appeal. The serene environment, coupled with a tasty breakfast, further makes it an ideal family retreat.
Beds at Hotel Serra Everest receive mixed feedback, though many guests find them comfortable and cozy. Issues such as overly soft or uneven mattresses and noisy springs were mentioned, but overall, comfort and cleanliness are highlights for many guests.
As a three-star hotel, Serra Everest delivers excellent value for money with comfortable accommodations, good service and amenities meeting typical expectations for its category. While some areas could benefit from modernization, the clean environment, friendly staff and affordable rates contribute to a commendable stay experience.
Categories
A highlight of the stay at Hotel Serra Everest is its breakfast, lauded as wonderful, exceptional and spectacular. The buffet offers a wide variety of quality options, from delicious cakes to fresh juices and fruits, served in a scenic setting. Special touches like live saxophone music and lactose-free options elevate the experience. The accommodating and friendly staff further enhance the breakfast service.
The dinner offerings at the hotel also receive positive reviews with guests enjoying the delicious menu and complimentary touches like chocolates and cookies. The staff provide excellent service, including restaurant recommendations and transportation arrangements. While there was some dissatisfaction regarding unexpected changes in meal plans, overall, the dining experiences are praised for their quality and service.
Rooms at Hotel Serra Everest garner appreciation for their spaciousness, cleanliness and modern décor. Comfortable beds and pleasant views contribute to a cozy stay. Some guests, however, reported maintenance issues, such as musty smells and outdated amenities. Despite these occasional drawbacks, the hotel staff's attentiveness, guest upgrades and clean environment contribute to a generally positive room experience.
Cleanliness across the hotel is commended with many guests noting immaculate rooms, clean pools and well-maintained facilities. The diligent cleaning staff ensure a spotless environment, adding to the comfort of the stay.
The hotel staff, including notable individuals, receive high praise for their professionalism, friendliness and attentiveness. Reviews frequently highlight the team's efficiency and welcoming demeanor, creating a pleasant atmosphere throughout the hotel. Their helpfulness, from providing tips to facilitating room changes, leaves a lasting positive impression on guests.
The wifi service at Hotel Serra Everest receives mixed reviews with some guests noting good speeds and coverage, while others experience weak signals and intermittent connectivity, indicating variability in the internet experience.
The pool area is another well-received feature, characterized by its clean and inviting environment. Guests enjoy the natural water pool with a small waterfall and the opportunity to have breakfast by the pool, despite occasional maintenance issues.
Families find Hotel Serra Everest a remarkable destination with facilities like spacious family chalets, a toy area, playground and mini zoo delighting children. The staff’s attentiveness to younger guests and the dog-friendly policy enhance its appeal. The serene environment, coupled with a tasty breakfast, further makes it an ideal family retreat.
Beds at Hotel Serra Everest receive mixed feedback, though many guests find them comfortable and cozy. Issues such as overly soft or uneven mattresses and noisy springs were mentioned, but overall, comfort and cleanliness are highlights for many guests.
As a three-star hotel, Serra Everest delivers excellent value for money with comfortable accommodations, good service and amenities meeting typical expectations for its category. While some areas could benefit from modernization, the clean environment, friendly staff and affordable rates contribute to a commendable stay experience.
Family Friendly Hotel
Hotel Serra Everest offers stunning mountain views and a refreshing pool. Highly rated by families, it provides comfortable rooms and a restaurant serving local cuisine.
Dog Friendly Hotel
This hotel is known to be dog-friendly. Pets are allowed in the apartment with the guest. One pet per apartment is allowed, up to 20 kg and over 12 months old. Pet owners must present a vaccination card upon check-in. Pets are not allowed in common areas such as the pool and restaurant.
Dogs Stay Free
Hotel with Swimming Pool
The hotel features refreshing swimming pools. The pool area is clean and well-maintained, providing a relaxing and appealing environment. There is also a waterfall feature.
Outdoor Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Tradicional
Pool surface size: 24 m2
Show more...Business Hotel
This hotel provides standard amenities and a convenient location, making it a practical choice for business travelers. It offers essential services for a comfortable stay.
3-Star Hotel
Hotel Serra Everest is centrally located, offering an indoor pool, complimentary Wi-Fi, and a complimentary buffet breakfast. It is well-reviewed and provides essential amenities for a comfortable stay. Also, it is rated as one of the best hotels for solo travelers.
Hotel with Outdoor Pool
This hotel is reported to have an outdoor pool.
Hotel Taking Steps Towards Sustainability
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Solar radiation
What makes your hotel/accommodation eco-friendly?
LED lighting throughout the premises
Employees are trained to follow environmental policies
Toilets flush up to 6 litres per flush
Signs in the rooms informing guests that towels will only be changed upon request
Toilet paper made of non-chlorine bleached paper or awarded with an eco-label
Waste is separated into at least 3 categories
Recycling bins in guest rooms
No disposable (single use) cups/glasses, plates and cutlery
Organic waste is composted
Is there anything that you would like to highlight, add or clarify?
Sistema de Biodgestor para tratamento do esgoto produzido.
Produção de 100% da energia consumida.
Sistema de Biodgestor para tratamento do esgoto produzido.
Produção de 100% da energia consumida.
Answers last updated by Hotel Serra Everest
Hotel for Honeymoon
Hotel where Dogs Stay Free
Guest Reviews
Hotel Serra Everest enjoys a prime location, praised for its proximity to the city center, making it a convenient base for exploring the local attractions and amenities. The hotel is very close to downtown Friburgo, which allows guests to easily access shops, restaurants and points of interest. Many reviews highlight the pleasant and peaceful residential area surrounding the hotel, which adds to the overall tranquility of the stay.
Guests appreciate the beautiful setting with some mentioning the natural beauty and elevated position that offers picturesque views. The central location is especially convenient for those with cars, as parking is usually available and the quick access to the city's main areas is emphasized. However, it's worth noting that the hotel is situated on a hill, which can make walking to the city center challenging, especially for elderly guests or those without a vehicle.
Despite this, the hotel's appealing location, cleanliness and proximity to downtown continue to earn high marks from guests. The setting allows for a serene environment while being just a short drive or a steep walk away from the bustling heart of the city. Overall, Hotel Serra Everest’s location is a standout feature, providing a blend of convenience, tranquility and natural beauty for an enjoyable stay.
Hotel Serra Everest receives high praise for its breakfast with numerous guests describing it as wonderful, exceptional and spectacular. The wide variety and quality of options consistently stand out, from delicious cakes to fresh juices and fruits. Reviewers appreciate the hearty, abundant and well-prepared spread served in a pleasant and often scenic environment, enhancing the overall dining experience.
Special touches such as live saxophone music on Sundays and the thoughtful inclusion of lactose-free options add unique value to the breakfast service. Guests commend the hotel's accommodating staff, noting their friendliness and efficient service as significant contributors to the positive dining experience. Despite some minor suggestions for more variety, most guests agree that the breakfast more than meets their expectations, making it a standout feature of their stay at Hotel Serra Everest.
Guests at Hotel Serra Everest have shared largely positive experiences regarding the dinner offerings at the hotel's restaurant. Many were impressed by the delicious dinner menu, noting their enjoyment of the meals provided. Complimentary touches like baskets with chocolates and cookies were appreciated, along with the variety of tasty teas available.
The hotel's staff stood out for their excellent service, providing valuable gastronomy tips and recommendations for dining both within the hotel and in the surrounding area. Guests mentioned receiving helpful advice on local restaurants and even had the reception recommend and arrange transportation to good dining spots, such as the highly recommended Kai Pai fondue.
However, some reviews highlighted a lapse in communication regarding the year-end dinner, which was not held as expected. Despite this oversight, the hotel's efforts to recommend alternative dining options, including places that offer delivery, were well received. Additionally, there was some inconvenience due to the lack of nearby restaurants or snack bars, making the hotel's guidance on dining out even more essential. Overall, the dining experience at Hotel Serra Everest was positively reviewed, thanks to the delightful meals and commendable service.
Hotel Serra Everest offers a room experience that is varied but generally positive. Many guests appreciated the spaciousness and cleanliness of the rooms, noting that they were well-organized and maintained. The décor and arrangement were often described as pleasant, cozy and modern with some rooms being newly renovated or upgraded at no additional cost. Comfortable beds and pleasant views also contributed to the overall comfort.
However, several guests faced issues with room maintenance, such as musty smells, mold, dampness and poor acoustics. Some rooms lacked heating or air conditioning and there were complaints about outdated or malfunctioning amenities like TVs and showers. Noise from other rooms or common areas was also mentioned as a significant downside.
Despite these drawbacks, the rooms largely provided a satisfactory level of comfort with ample space, clean linens and modern facilities. Guest upgrades and the proactive service of the hotel staff added to the positive experiences of many visitors. For those sensitive to room conditions or looking for specific amenities, it may be worthwhile to confirm these aspects with the hotel beforehand.
At Hotel Serra Everest, guests have shared mixed reviews about the beds, but overall, there is a notable emphasis on comfort and cleanliness. Many reviewers appreciated the comfortable beds, often highlighting the softness and coziness of the mattresses and linens. Words like "comfortable," "very comfortable," and "cozy" frequently appeared in the feedback, suggesting that when the beds meet expectations, they do so exceptionally well. Additionally, guests noted that the bed linens were clean, new and sometimes even fragrant.
However, some guests did encounter issues with the beds. Complaints included mattresses that were too soft or uneven, causing discomfort and even muscular pain. There were also mentions of beds being noisy and shaking with specific issues such as low pillows, noisy springs and beds that were not king-sized. A few reviews also pointed out maintenance issues, such as loose headboards and beds that were high at the ends but low in the middle.
Despite these drawbacks, it seems that many guests found the beds to be a strong point of their stay with the general sentiment leaning toward comfort and cleanliness, making Hotel Serra Everest's beds a highlight for many visitors.
Hotel Serra Everest has been highly praised by guests for its exceptional cleanliness. Many reviews highlight the impeccable state of the rooms with consistent remarks about spotless and well-maintained facilities. The cleaning staff are frequently mentioned for their excellent service, ensuring that bed linens, bathrooms and common areas are kept in pristine condition. Guests appreciate the daily room cleaning, which contributes to the overall tidy and organized environment of the hotel.
Visitors also noted that the hotel’s clean pools and well-kept gardens add to the pleasant experience, emphasizing that the cleanliness extends beyond just the interiors. However, there were a few isolated incidents where some areas, such as carpets and bathroom amenities, received criticism for not meeting the high standards found elsewhere in the hotel.
Despite minor drawbacks, the general consensus among guests is that Hotel Serra Everest maintains a very clean and comfortable atmosphere with meticulous attention to detail demonstrated by the cleaning staff. The positive remarks overwhelmingly focus on the high standards of cleanliness, making it a standout feature of the hotel.
Hotel Serra Everest stands out for its exceptional staff, consistently praised for their professionalism, friendliness and attentiveness. The reception service, particularly from individuals like Ricardo, Thiago and Dr. Adelmo, receives high marks for excellence and efficiency, handling all customer inquiries and needs with prompt care from reservation to check-out. Guests frequently highlight the team's extraordinary service, describing the employees as polite, courteous and ever-ready to assist, creating a welcoming atmosphere throughout the hotel.
The helpful nature of the staff extends to all areas, including room accommodations and the breakfast service, ensuring guests have a comfortable and enjoyable stay. Whether it's offering tips, facilitating room changes or simply providing friendly conversation, the staff at Hotel Serra Everest leave a lasting positive impression.
This dedication to hospitality results in high satisfaction among guests with many noting the impeccable manners, kindness and professionalism of the employees. From front desk receptionists to housekeepers, every staff member contributes to creating a welcoming and efficient service environment, making the overall experience at Hotel Serra Everest exemplary.
Travelers seeking connectivity at Hotel Serra Everest can expect a mix of experiences with the hotel's wifi service. While some guests have reported good wifi speeds and very good coverage throughout the hotel, others have encountered issues such as weak signals and intermittent connectivity. The internet strength appears to be stronger in certain areas, but some rooms suffer from a poor or even nonexistent signal. Additionally, guests have noticed limited connectivity and low speeds in specific parts of the hotel, including the restaurant area. Despite these challenges, there are positive remarks about the high-speed wifi accessible without a password. Overall, the wifi quality at Hotel Serra Everest is variable with room for improvement in delivering a consistent and reliable internet experience.
Hotel Serra Everest offers a pleasant and inviting pool experience, set against the backdrop of a beautiful and well-kept garden. Guests can enjoy two pools on the property, which are typically clean and well-maintained. The natural water pool, featuring a small waterfall, adds to the tranquil ambiance. The pool area is complemented by attractive amenities and a cozy atmosphere, making it a relaxing spot even when not heavily populated.
Additionally, the opportunity to have breakfast by the pool enhances the overall experience. However, some reviews note occasional issues with pool maintenance with some guests encountering the pool unavailable due to being empty or under repair. Despite such instances, many guests found the pool area to be a delightful surprise, praising its cleanliness and beauty. The warm pools and scenic surroundings make it a lovely spot for leisure, although a few guests did mention the pool water being too cold at times. Overall, the pools at Hotel Serra Everest generally receive high praise from visitors seeking a peaceful and clean swimming environment.
Hotel Serra Everest emerges as a remarkable destination for families seeking a fulfilling getaway. The hotel is celebrated for its family-friendly charm and an atmosphere that brings joy to guests of all ages. Several reviews highlight the excellent facilities designed with families in mind, including spacious family chalets, a pool enjoyable even for the youngest guests and a carefully planned toy area.
The playground and mini zoo, complete with guinea pigs, receive special mention for providing entertainment and delight to children. Kids are often seen enjoying these amenities, making the hotel a hit among families with young ones. Notably, the staff's friendliness and attentiveness to guests' needs, particularly the younger ones, contribute to creating an inviting and cozy environment.
For dog lovers, Hotel Serra Everest is also praised for being exceptionally dog-friendly, ensuring that even furry family members feel at home. The family-centered outdoor spaces, including a tranquil and pleasant play area near the pool, provide a perfect escape for relaxation and recreation.
Breakfast at the hotel wins accolades for its variety and quality, proving to be a perfect start to a family's day. The emphasis on providing a peaceful and quiet setting for children is well noted, making it an ideal spot for families seeking a serene retreat.
While there are a few mentions of practical considerations such as the need to navigate steps with young children, the overall sentiment remains overwhelmingly positive. Guests appreciate the great cost-benefit ratio and the memorable family experiences the hotel offers.
In summary, Hotel Serra Everest stands out as a highly recommended destination for families, offering a mix of comfort, entertainment and attentive service that ensures a delightful stay for all age groups.
Hotel Serra Everest provides a commendable three-star hotel experience that delivers excellent value for money. Guests appreciated the comfortable and affordable accommodations set in a serene, nature-integrated environment. The hotel features a charming open-air breakfast area where a simple yet fresh and delicious breakfast is served. Many found the service and amenities to match their expectations for a three-star establishment with some even noting the service as superior to that of four-star hotels.
Despite its strong points, the need for modernization in some common areas and individual accommodations was mentioned. The staff is acknowledged for their prompt assistance and maintaining a clean environment, contributing to the overall positive experience. While a few guests felt the three-star rating was fair, others suggested that the cost might be slightly overrated for its category. Nonetheless, Hotel Serra Everest remains a solid choice for those seeking a good cost-benefit option in a mid-range hotel.
Hotel Serra Everest stands out as a reliable choice for business travelers, providing a range of facilities and services designed to meet the demands of a working stay. The hotel is noted for its business-friendly environment and efficient service. Guests have found the business facilities adequate, though slightly basic with some mentioning the absence of specific items like a laptop table. However, the overall experience for business purposes has been satisfactory, featuring useful and reliable services.
The staff at Hotel Serra Everest receives high praise for their helpfulness and polite demeanor, contributing significantly to a smooth and productive stay. The front desk is particularly attentive, ensuring immediate and efficient handling of guest needs. In addition, the hotel offers amenities that cater both to leisure and business visitors, making it a versatile choice.
Guests consistently note that the hotel meets diverse travel requirements, providing adequate amenities and maintaining a business-like attitude which enhances the professional experience. With a business center available and an environment conducive to work, it serves as an excellent option for working holidays and business trips alike.
The outdoor pool at Hotel Serra Everest receives high praise for its cleanliness and maintenance with many guests noting the area is both relaxing and appealing. The pools are well-kept and open for extended hours, providing ample opportunity for enjoyment. The surrounding landscape also enhances the experience, adding a touch of beauty around the pool and breakfast area. The presence of a waterfall feature and multiple clean pools makes it a standout amenity for guests. Overall, the large and attractive pool area significantly contributes to a positive stay.
Hotel Serra Everest offers honeymooners a perfect spot for a quiet getaway, making it highly recommended for those seeking a romantic experience. The honeymoon suite stands out with beautiful decorations that enhance the overall ambiance. Guests often highlight the great hospitality and professional service provided, particularly praising the breakfast offerings. The romantic evenings are described as impeccable, adding to the wonderful honeymoon experience. Additionally, the hotel goes the extra mile with thoughtful touches like special gifts for occasions such as wedding anniversaries. This special focus ensures a memorable stay for honeymooners.
Hotel Serra Everest is an ideal choice for travelers with pets, providing a comfortable and accommodating environment for both pets and their owners. The hotel staff ensures that pets are well-treated, making sure they are comfortable and cared for throughout the stay. Guests have noted that this is a great place for a first hotel experience with pets due to its pleasant environment.
The hotel offers amenities like bags for pet waste and allows pets to be present in many areas, including outdoor seating. Dogs are particularly well-received with many guests mentioning their pets were happy and had no issues during their stay. Pets are not only allowed but are a highlight, making the hotel a standout option for those traveling with their furry companions.
However, there are some noted restrictions that might affect some pet owners and there have been occasional issues, such as dogs barking when left alone in rooms. Despite these small inconveniences, the hotel’s readiness to welcome pets alongside their owners remains a major positive aspect. Additionally, the hotel’s facilities include a playground and aviaries, adding to the overall family-friendly atmosphere.
In short, Hotel Serra Everest’s pet-friendly policies and services contribute to a seamless and stress-free experience, making it a highly recommended option for those traveling with pets.
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Location
Guests appreciate the beautiful setting with some mentioning the natural beauty and elevated position that offers picturesque views. The central location is especially convenient for those with cars, as parking is usually available and the quick access to the city's main areas is emphasized. However, it's worth noting that the hotel is situated on a hill, which can make walking to the city center challenging, especially for elderly guests or those without a vehicle.
Despite this, the hotel's appealing location, cleanliness and proximity to downtown continue to earn high marks from guests. The setting allows for a serene environment while being just a short drive or a steep walk away from the bustling heart of the city. Overall, Hotel Serra Everest’s location is a standout feature, providing a blend of convenience, tranquility and natural beauty for an enjoyable stay.
Breakfast
Special touches such as live saxophone music on Sundays and the thoughtful inclusion of lactose-free options add unique value to the breakfast service. Guests commend the hotel's accommodating staff, noting their friendliness and efficient service as significant contributors to the positive dining experience. Despite some minor suggestions for more variety, most guests agree that the breakfast more than meets their expectations, making it a standout feature of their stay at Hotel Serra Everest.
Dinner
The hotel's staff stood out for their excellent service, providing valuable gastronomy tips and recommendations for dining both within the hotel and in the surrounding area. Guests mentioned receiving helpful advice on local restaurants and even had the reception recommend and arrange transportation to good dining spots, such as the highly recommended Kai Pai fondue.
However, some reviews highlighted a lapse in communication regarding the year-end dinner, which was not held as expected. Despite this oversight, the hotel's efforts to recommend alternative dining options, including places that offer delivery, were well received. Additionally, there was some inconvenience due to the lack of nearby restaurants or snack bars, making the hotel's guidance on dining out even more essential. Overall, the dining experience at Hotel Serra Everest was positively reviewed, thanks to the delightful meals and commendable service.
Rooms
However, several guests faced issues with room maintenance, such as musty smells, mold, dampness and poor acoustics. Some rooms lacked heating or air conditioning and there were complaints about outdated or malfunctioning amenities like TVs and showers. Noise from other rooms or common areas was also mentioned as a significant downside.
Despite these drawbacks, the rooms largely provided a satisfactory level of comfort with ample space, clean linens and modern facilities. Guest upgrades and the proactive service of the hotel staff added to the positive experiences of many visitors. For those sensitive to room conditions or looking for specific amenities, it may be worthwhile to confirm these aspects with the hotel beforehand.
Beds
However, some guests did encounter issues with the beds. Complaints included mattresses that were too soft or uneven, causing discomfort and even muscular pain. There were also mentions of beds being noisy and shaking with specific issues such as low pillows, noisy springs and beds that were not king-sized. A few reviews also pointed out maintenance issues, such as loose headboards and beds that were high at the ends but low in the middle.
Despite these drawbacks, it seems that many guests found the beds to be a strong point of their stay with the general sentiment leaning toward comfort and cleanliness, making Hotel Serra Everest's beds a highlight for many visitors.
Cleanliness
Visitors also noted that the hotel’s clean pools and well-kept gardens add to the pleasant experience, emphasizing that the cleanliness extends beyond just the interiors. However, there were a few isolated incidents where some areas, such as carpets and bathroom amenities, received criticism for not meeting the high standards found elsewhere in the hotel.
Despite minor drawbacks, the general consensus among guests is that Hotel Serra Everest maintains a very clean and comfortable atmosphere with meticulous attention to detail demonstrated by the cleaning staff. The positive remarks overwhelmingly focus on the high standards of cleanliness, making it a standout feature of the hotel.
Staff
The helpful nature of the staff extends to all areas, including room accommodations and the breakfast service, ensuring guests have a comfortable and enjoyable stay. Whether it's offering tips, facilitating room changes or simply providing friendly conversation, the staff at Hotel Serra Everest leave a lasting positive impression.
This dedication to hospitality results in high satisfaction among guests with many noting the impeccable manners, kindness and professionalism of the employees. From front desk receptionists to housekeepers, every staff member contributes to creating a welcoming and efficient service environment, making the overall experience at Hotel Serra Everest exemplary.
Wi-Fi
Pool
Additionally, the opportunity to have breakfast by the pool enhances the overall experience. However, some reviews note occasional issues with pool maintenance with some guests encountering the pool unavailable due to being empty or under repair. Despite such instances, many guests found the pool area to be a delightful surprise, praising its cleanliness and beauty. The warm pools and scenic surroundings make it a lovely spot for leisure, although a few guests did mention the pool water being too cold at times. Overall, the pools at Hotel Serra Everest generally receive high praise from visitors seeking a peaceful and clean swimming environment.
Family
The playground and mini zoo, complete with guinea pigs, receive special mention for providing entertainment and delight to children. Kids are often seen enjoying these amenities, making the hotel a hit among families with young ones. Notably, the staff's friendliness and attentiveness to guests' needs, particularly the younger ones, contribute to creating an inviting and cozy environment.
For dog lovers, Hotel Serra Everest is also praised for being exceptionally dog-friendly, ensuring that even furry family members feel at home. The family-centered outdoor spaces, including a tranquil and pleasant play area near the pool, provide a perfect escape for relaxation and recreation.
Breakfast at the hotel wins accolades for its variety and quality, proving to be a perfect start to a family's day. The emphasis on providing a peaceful and quiet setting for children is well noted, making it an ideal spot for families seeking a serene retreat.
While there are a few mentions of practical considerations such as the need to navigate steps with young children, the overall sentiment remains overwhelmingly positive. Guests appreciate the great cost-benefit ratio and the memorable family experiences the hotel offers.
In summary, Hotel Serra Everest stands out as a highly recommended destination for families, offering a mix of comfort, entertainment and attentive service that ensures a delightful stay for all age groups.
3 Star
Despite its strong points, the need for modernization in some common areas and individual accommodations was mentioned. The staff is acknowledged for their prompt assistance and maintaining a clean environment, contributing to the overall positive experience. While a few guests felt the three-star rating was fair, others suggested that the cost might be slightly overrated for its category. Nonetheless, Hotel Serra Everest remains a solid choice for those seeking a good cost-benefit option in a mid-range hotel.
Business
The staff at Hotel Serra Everest receives high praise for their helpfulness and polite demeanor, contributing significantly to a smooth and productive stay. The front desk is particularly attentive, ensuring immediate and efficient handling of guest needs. In addition, the hotel offers amenities that cater both to leisure and business visitors, making it a versatile choice.
Guests consistently note that the hotel meets diverse travel requirements, providing adequate amenities and maintaining a business-like attitude which enhances the professional experience. With a business center available and an environment conducive to work, it serves as an excellent option for working holidays and business trips alike.
Outdoor Pool
Honeymoon
Dog Friendly
The hotel offers amenities like bags for pet waste and allows pets to be present in many areas, including outdoor seating. Dogs are particularly well-received with many guests mentioning their pets were happy and had no issues during their stay. Pets are not only allowed but are a highlight, making the hotel a standout option for those traveling with their furry companions.
However, there are some noted restrictions that might affect some pet owners and there have been occasional issues, such as dogs barking when left alone in rooms. Despite these small inconveniences, the hotel’s readiness to welcome pets alongside their owners remains a major positive aspect. Additionally, the hotel’s facilities include a playground and aviaries, adding to the overall family-friendly atmosphere.
In short, Hotel Serra Everest’s pet-friendly policies and services contribute to a seamless and stress-free experience, making it a highly recommended option for those traveling with pets.
Yes, Hotel Serra Everest has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Hotel Serra Everest.
Yes, Hotel Serra Everest welcomes dogs.
No, parking facilities aren't available at Hotel Serra Everest.
No, Hotel Serra Everest doesn't have a gym.
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