Hilton Garden Inn Detroit/Novi
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Hilton Garden Inn Detroit/Novi consistently garners positive reviews from guests, thanks to its exceptional location and superior service. Situated conveniently across from a large mall, the hotel offers easy access to numerous dining, shopping, and entertainment options. The central location makes it an attractive hub for both leisure and business travelers, providing affordable yet practical accommodations near both Detroit and Ann Arbor.
Guests frequently praise the breakfast experience, highlighting its delicious made-to-order options and the friendly service provided by the staff. While some suggest improvements regarding variety and pricing, the overall sentiment remains appreciative, with the welcoming atmosphere enhancing the meal experience.
Rooms at the Hilton Garden Inn Detroit/Novi are recognized for their cleanliness and comfort, contributing to a peaceful and satisfying stay. Spacious accommodations, equipped with amenities like a Keurig machine, ensure guests feel at ease. Although some note minor issues with decor and noise, the professional, friendly staff and quiet location elevate the overall experience.
Cleanliness is a standout feature, with guests repeatedly complimenting the spotless environment in both rooms and common areas. The hotel maintains high standards, supported by a friendly and professional staff, creating a warm and inviting atmosphere that guests appreciate.
Additionally, the hotel's staff receives substantial acclaim for their exceptional service, with individuals such as Jessica and Brandon often remembered for their helpfulness and professionalism. The team's attentiveness and efficiency significantly enrich the guest experience, ensuring visitors feel valued and cared for throughout their stay.
Families particularly enjoy the pool area, which is clean and well-maintained. Although the pool is noted to be small and lacking a hot tub, it offers a pleasant environment for children to have fun. Some guests note the water temperature can be unexpectedly cold, yet the overall experience remains positive due to its suitability for families.
Comfortable beds further enhance the appeal of the Hilton Garden Inn Detroit/Novi, with many guests praising the bedding quality and the restful sleep it provides. While some mention firmness as a minor issue, most emphasize the comfort and quietness of the rooms as pivotal factors in their decision to return.
Overall, the Hilton Garden Inn Detroit/Novi offers a highly satisfying stay, combining prime location, exceptional cleanliness, and excellent service to create a welcoming environment favored by travelers.
Categories
Guests frequently praise the breakfast experience, highlighting its delicious made-to-order options and the friendly service provided by the staff. While some suggest improvements regarding variety and pricing, the overall sentiment remains appreciative, with the welcoming atmosphere enhancing the meal experience.
Rooms at the Hilton Garden Inn Detroit/Novi are recognized for their cleanliness and comfort, contributing to a peaceful and satisfying stay. Spacious accommodations, equipped with amenities like a Keurig machine, ensure guests feel at ease. Although some note minor issues with decor and noise, the professional, friendly staff and quiet location elevate the overall experience.
Cleanliness is a standout feature, with guests repeatedly complimenting the spotless environment in both rooms and common areas. The hotel maintains high standards, supported by a friendly and professional staff, creating a warm and inviting atmosphere that guests appreciate.
Additionally, the hotel's staff receives substantial acclaim for their exceptional service, with individuals such as Jessica and Brandon often remembered for their helpfulness and professionalism. The team's attentiveness and efficiency significantly enrich the guest experience, ensuring visitors feel valued and cared for throughout their stay.
Families particularly enjoy the pool area, which is clean and well-maintained. Although the pool is noted to be small and lacking a hot tub, it offers a pleasant environment for children to have fun. Some guests note the water temperature can be unexpectedly cold, yet the overall experience remains positive due to its suitability for families.
Comfortable beds further enhance the appeal of the Hilton Garden Inn Detroit/Novi, with many guests praising the bedding quality and the restful sleep it provides. While some mention firmness as a minor issue, most emphasize the comfort and quietness of the rooms as pivotal factors in their decision to return.
Overall, the Hilton Garden Inn Detroit/Novi offers a highly satisfying stay, combining prime location, exceptional cleanliness, and excellent service to create a welcoming environment favored by travelers.
Hotel for Honeymoon
This hotel provides comfortable accommodations and a range of amenities suitable for a relaxing honeymoon. Its on-site dining and convenient location enhance the stay.
Hotel with Swimming Pool
This hotel has a pool and is a frequently booked option. It is located in Novi.
Heated Pool Indoor Pool
Business Hotel
This hotel provides comfortable accommodations and a range of amenities for business travelers. It features well-equipped rooms, on-site dining, and meeting spaces.
3-Star Hotel
Offers a solid and dependable stay with an on-site restaurant and bar, providing convenient dining options. Includes a well-equipped fitness center and indoor pool.
Hotel with Indoor Pool
This hotel features an indoor pool that is open daily from 6 AM to 11 PM, providing ample time for guests to swim.
Hotel with Heated Pool
Provides a comfortable and convenient stay with modern amenities and excellent service. The heated pool offers a relaxing environment for guests to unwind and enjoy their time.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
The Hilton Garden Inn Detroit/Novi is praised for its exceptional location, making it an ideal choice for those visiting the area. The hotel is conveniently situated across the street from a large mall and boasts easy access to a wealth of dining, shopping, and entertainment options. Guests find the proximity to local amenities, including shopping centers and movie theaters, extremely practical, with many places only a short walk or drive away. This accessibility extends to various attractions and nightlife, making it an attractive hub for visitors seeking convenience. The hotel's location is not only perfect for leisure activities but also well-suited for business travelers requiring easy access to freeways. Additionally, the combination of a central location and a clean environment contributes to the overall positive experience, offering a more affordable alternative to pricier downtown Detroit accommodations without compromising access to both Detroit and Ann Arbor. With friendly staff and the area's wide array of amenities, guests consistently enjoy a pleasant stay.
The breakfast experience at the Hilton Garden Inn Detroit/Novi receives generally positive feedback from guests, with several highlights and a few areas for improvement. Guests frequently describe the breakfast as delicious, with many praising the variety and quality of the options available. The made-to-order breakfast is particularly well-regarded, noted for its freshness and taste. The breakfast buffet is described as small but good, with some guests appreciating the carefully wrapped items and a surprise selection.
The staff, especially the cook and servers, receive commendations for their friendliness and exceptional service, significantly enhancing the breakfast experience. However, some guests express concerns about the cost, noting that breakfast is not included and can be considered pricey with limited variety when compared to other options. Suggestions for improvement include making breakfast complimentary and enhancing the variety of offerings, as repetition and limited choices were noted by some. Despite these concerns, the overall sentiment leans towards a positive and satisfying breakfast experience, supported by a welcoming and efficient staff.
The Hilton Garden Inn Detroit/Novi seems to offer guests a consistently positive experience, particularly regarding the cleanliness and comfort of their rooms. While some guests mention issues like outdated decor and less-than-perfect carpets, many emphasize the spaciousness and tidiness of their accommodations. The hotel's commitment to cleanliness is frequently highlighted, with multiple guests noting that their rooms were impeccably clean and well-maintained. Comfort is also a strong attribute, with guests appreciating the comfortable beds and the inclusion of amenities like a Keurig machine. Despite issues like noise disturbances or occasional discomfort with pull-out cots, the overall atmosphere is peaceful and the location is deemed safe and quiet. The professional and friendly staff contribute to the favorable impression guests have, making it a commendable choice for those visiting the area.
Travelers staying at the Hilton Garden Inn Detroit/Novi have shared varied experiences regarding the hotel’s beds. Many guests have praised the beds for being extremely comfortable, with some describing them as among the most comfortable they have experienced in a hotel. They appreciate the availability of a great choice of pillows and crisp bedding, contributing to a restful night's sleep. Several reviews highlight the overall comfort and quietness of the rooms, making it an attractive option for those seeking a peaceful stay. Some guests found the beds to be a key factor in deciding to return to the hotel. However, it should be noted that there were some mixed experiences with a few guests finding the beds to be very firm and hard, impacting their sleeping comfort. Despite these occasional negative comments, the general consensus underscores the comfort and quality of the hotel's bedding.
The Hilton Garden Inn Detroit/Novi consistently receives praise for its exceptional cleanliness, making it a standout choice for travelers seeking a spotless stay. Guests often describe the hotel and its facilities as very clean, appreciating the well-maintained environment that contributes to a comfortable experience. The rooms are noted as clean and comfortable, offering guests peace of mind during their stay. The hotel's common areas uphold the same high standards, with visitors repeatedly acknowledging the overall cleanliness of the property.
Alongside its cleanliness, the hotel is recognized for the welcoming demeanor of its staff, who are described as friendly, polite, and professional. The combination of a pristine atmosphere and amiable service adds to the inviting nature of the hotel, creating an atmosphere that feels both warm and crisp. With spacious rooms equipped with amenities like a microwave and fridge, guests find the hotel accommodating and well-prepared for their needs. Overall, the Hilton Garden Inn Detroit/Novi offers a clean, comfortable, and hospitable environment, making it a preferred choice for travelers in the area.
The Hilton Garden Inn Detroit/Novi is widely praised for its outstanding staff, creating an inviting atmosphere from check-in to check-out. Guests frequently compliment the team for their friendliness and professionalism. Many mention individuals like Jessica and Brandon who stood out for their exceptional service and helpful demeanor. The staff consistently demonstrates attentiveness, warmth, and efficiency, ensuring an experience where guests feel cared for and valued. The hotel's commitment to accommodating special needs and preferences is often highlighted, with numerous reviews emphasizing the courteous and proactive approach of the team. Whether at the front desk, during breakfast, or throughout the property, visitors often report that the staff's efforts enhance the overall quality of their stay, making it a notable choice for hospitality in Novi.
The pool at the Hilton Garden Inn Detroit/Novi offers a family-friendly environment, where kids can enjoy their swim sessions in clean and well-maintained common areas. Guests appreciate the pool for its appeal to families, highlighting it as a great spot for children to have fun. The pool area is noted for being tidy, contributing to a pleasant experience for those visiting. However, the pool is described as small by several guests, with a lack of towels at times. While some consider the pool to be amazing for their children, others have found the water temperature unexpectedly cold, which might deter some from using it. Despite the absence of a hot tub, the overall experience at the pool is positively received due to its cleanliness and suitability for kids.
Location Show Map
Location
Breakfast
The staff, especially the cook and servers, receive commendations for their friendliness and exceptional service, significantly enhancing the breakfast experience. However, some guests express concerns about the cost, noting that breakfast is not included and can be considered pricey with limited variety when compared to other options. Suggestions for improvement include making breakfast complimentary and enhancing the variety of offerings, as repetition and limited choices were noted by some. Despite these concerns, the overall sentiment leans towards a positive and satisfying breakfast experience, supported by a welcoming and efficient staff.
Rooms
Beds
Cleanliness
Alongside its cleanliness, the hotel is recognized for the welcoming demeanor of its staff, who are described as friendly, polite, and professional. The combination of a pristine atmosphere and amiable service adds to the inviting nature of the hotel, creating an atmosphere that feels both warm and crisp. With spacious rooms equipped with amenities like a microwave and fridge, guests find the hotel accommodating and well-prepared for their needs. Overall, the Hilton Garden Inn Detroit/Novi offers a clean, comfortable, and hospitable environment, making it a preferred choice for travelers in the area.
Staff
Pool
Yes, Hilton Garden Inn Detroit/Novi has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hilton Garden Inn Detroit/Novi.
Yes, Hilton Garden Inn Detroit/Novi welcomes dogs.
No, parking facilities aren't available at Hilton Garden Inn Detroit/Novi.
Yes, Hilton Garden Inn Detroit/Novi has a gym.
Location Show Map
More Options
