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Summary of reviewsParkhotel Morris Novy Bor offers a notable and generally positive experience for a range of visitors, particularly praised for its strategic location and welcoming atmosphere. Nestled in the center of Novy Bor, the hotel combines urban convenience with the peacefulness of a park setting, providing an excellent base for adventurers exploring attractions like Saxon Switzerland and Pravčická Brána. Guests enjoy easy access to city amenities while appreciating the beautiful surroundings perfect for leisurely walks.
The breakfast service receives high commendation for its ample variety and quality. Guests frequently describe the breakfast as luxurious and delicious with a wide selection of sweet and savory options. The friendly and attentive staff contribute to a pleasant and enjoyable dining atmosphere. Dinner, though receiving some mixed reviews, is generally positively noted for its tastefully prepared meals and good service. A few issues like item unavailability and portion sizes do persist but many guests still find the dining experience favorable.
Rooms at the hotel are appreciated for their cleanliness, comfort and often breathtaking views of the mountains or serene park. The decor adds charm and style, though some rooms do face issues needing renovation, such as dim lighting or ventilation problems. Spacious family rooms and attentive daily cleaning services enhance the overall comfort for many visitors.
The hotel prides itself on its high cleanliness standards, consistently delivering a tidy, fragrant and inviting environment. Staff friendliness and service are standout features with numerous reviews highlighting the warm, accommodating and approachable personnel who go the extra mile to ensure a pleasant stay. The easy and efficient check-in process further contributes to the hotel’s welcoming atmosphere.
There are, however, specific areas that need improvement. The Wi-Fi connection is often cited as unstable and insufficient for regular use, while the spa facilities, though small and functional, face operational challenges with frequent closures and additional charges for some amenities. On-site parking comes with extra fees and while options are available, some guests find it overly expensive and believe it should be included in the room cost.
Families find the hotel accommodating, enjoying the large family rooms, good breakfast selection for kids and the child-friendly environment including playgrounds. Golf enthusiasts also benefit from the hotel's proximity to local courses and various designed activities, making it an attractive spot for both relaxation and recreation.
Despite the predominantly positive feedback, some criticisms target the hotel's four-star rating, arguing that the facilities and services fall short of this classification. Issues such as the lack of basic amenities, visible construction flaws and additional costs for parking and services lead many to consider the hotel better suited to a three-star rating.
In summary, Parkhotel Morris Novy Bor is celebrated for its excellent location, friendly staff, high cleanliness standards and effective services. It caters well to families, golf enthusiasts and general vacationers, although it faces some challenges in maintaining the standard expected of a four-star hotel with particular need for improvements in Wi-Fi service, spa facilities and fuller inclusion of charges in the room rates. Show more
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Categories
Hotel near Golf Courses
Listed as a partner hotel of Golf Resort Česká Lípa, this hotel in Nový Bor provides convenient accommodation options for golfers visiting the nearby resort.
Romantic Hotel
Located in Nový Bor, this parkhotel provides a relaxing and scenic environment for a romantic stay. The peaceful setting and comfortable accommodations enhance its appeal.
Hotel with Parking
Offers parking. As a hotel, it likely provides more comprehensive services compared to smaller establishments.
4-Star Hotel
Offers comfortable accommodation and is well-situated for exploring the surrounding area. Provides a pleasant stay for both business and leisure travelers.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Room Types
Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room features soundproof walls, a wardrobe, a carpeted floor along with heating.
Double or Twin Room with BalconyProviding free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room provides soundproof walls, a wardrobe, a carpeted floor, as well as a balcony.
Comfort Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room has carpeted floors and features soundproof walls, a wardrobe and a sofa. The unit has 2 beds.
Family RoomOffering free toiletries, this family room includes a private bathroom with a bath and a hairdryer. The family room features carpeted floors and offers soundproof walls, a wardrobe and a sofa. The unit offers 2 beds.
Guest Reviews
8.3
Very Good
Location
Parkhotel Morris Novy Bor boasts a favorable location that garners high praise from its guests. Nestled in the very center of Novy Bor, the hotel offers the tranquility of a peaceful park setting, harmoniously blending urban convenience with natural beauty. It serves as an ideal base for exploring notable attractions such as Saxon Switzerland and Pravčická Brána, making it a strategic spot for adventurers and sightseers.
The proximity to the city center, just a short walk away, ensures easy access to shops, restaurants and the local market, while maintaining a serene atmosphere that guests find refreshing. The hotel's surroundings are described as beautiful and perfect for leisurely walks or trips around the area.
Whether guests seek a restful vacation or an active exploration of the Lusatian Mountains and Bohemia, the strategic and central location of Parkhotel Morris Novy Bor provides an optimal starting point. The convenient access to hiking areas and highways, coupled with a peaceful garden and green spaces, creates a perfect escape for those looking to experience both the vibrancy of the city and the serenity of nature.
Breakfast
Parkhotel Morris Novy Bor consistently impresses guests with its breakfast offerings, earning high marks for both quality and variety. An assortment of positive remarks highlights the luxurious, hearty and delicious nature of the meals served each morning. Guests appreciate the ample selection available at the breakfast buffet which features a range of sweet and savory options, from pancakes and spreads to fresh fruit and diverse hot and cold beverages. Many reviews specifically note the pleasant atmosphere with breakfast served in a lovely room that often includes views of greenery or festive holiday decorations.
The staff also receives commendation for being motivated, friendly and attentive, ensuring that the breakfast buffet is regularly replenished and always meeting guests' expectations. For those preferring a quieter setting, the atmosphere during breakfast is described as very pleasant, often complemented by non-intrusive music. Despite a few mentions of repetitiveness and lower stock towards the end of serving hours, the majority of reviews affirm that the breakfast is extensive, varied and overall a highlight of their stay with terms like "fantastic," "excellent," and "amazing" frequently used to describe the experience.
Dinner
Parkhotel Morris Novy Bor garners mixed reviews regarding its dinner offerings with notable highlights pointing towards a generally positive dining experience. Guests often praise the varied selection with a choice of six main courses and two soups. The dinners are described as abundant, tastefully prepared and delicious with some evenings offering a three-course menu that many found fabulous and good value for money. The restaurant's staff is frequently lauded for their excellent and kind service, contributing to a pleasant dining atmosphere.
However, several reviews mention disappointment with the limited selection and repetitive options, particularly with a focus on beef and pork. Portion sizes are noted as unnecessarily large by some, while others criticize the lukewarm temperature or blandness of certain dishes. The closure of the restaurant on some days and additional charges for dinner leave a few guests dissatisfied.
Some issues with food service are reported, including long wait times and occasional mix-ups with orders. Despite these negatives, many guests found the food delicious and the restaurant’s ambiance enhanced by its garden view. The varied and tasty food generally leaves a positive impression, making dinner at Parkhotel Morris Novy Bor a mostly enjoyable experience, though with room for improvement.
Rooms
Parkhotel Morris Novy Bor boasts rooms with breathtaking mountain views and visitors appreciate the quiet and clean accommodations. Many rooms are spacious, beautifully furnished and feature balconies, often offering serene park views. The hotel's decor exudes charm and style, making it a tasteful choice for travelers. Rooms are consistently noted for their cleanliness and comfort, maintained with daily cleaning services. Large family rooms and other spacious options cater well to guests needing ample space.
Despite their many positives, some rooms require renovation to address issues such as dim lighting, small size and occasional ventilation problems. Attic rooms, in particular, have faced challenges like water leakage. A few amenities, like fridges or lighting fixtures, sometimes malfunction and bathrooms in certain rooms are on the smaller side. However, the hotel’s appealing location in the center of town and its atmospheric decor make it a compelling destination for visitors seeking a mix of comfort and style.
Beds
Parkhotel Morris Novy Bor garners mixed reviews when it comes to the comfort of its beds. Many guests appreciate the high, comfortable beds and mattresses with a high degree of firmness, describing them as cozy and providing a pleasant firmness. However, a significant number of visitors have found the beds to be extremely hard with several comparing the mattresses to concrete or wooden boards. This extreme firmness has reportedly caused back pain for some guests. The pillows also receive varied feedback with mentions of them being firm or unphysiologically high. Additionally, while some guests enjoy the size and comfort of the beds, others mention difficulties with the high step into the showers and issues with fold-out couches being uncomfortable and squeaky. Overall, while the beds’ firmness suits some, it proves to be a challenge for others seeking a softer sleeping experience.
Cleanliness
The 'Parkhotel Morris Novy Bor' consistently impresses with its high standards of cleanliness, as remarked by numerous guests. Visitors frequently highlight the clean and spacious rooms with comments affirming that everything is clean, from the general areas to the individual accommodations. The hotel's rooms are described not only as very clean but also as nicely furnished and fragrant, creating a pleasant and inviting environment.
Many guests appreciated the exemplary cleanliness throughout the hotel, praising the daily thorough cleaning efforts that ensure rooms are spotlessly maintained. The hotel's reception and check-in process are also lauded as efficient, complementing the overall clean and cozy ambiance of the accommodation.
Despite these consistent positive comments, a few reviews indicate occasional lapses in the housekeeping standards, mentioning issues like spider webs and worn furniture. However, the general tone remains appreciative of the cleanliness level with accommodations being described as clean, tidy and well-kept.
In summary, Parkhotel Morris Novy Bor is primarily praised for its cleanliness with clean rooms and well-maintained facilities ensuring a comfortable stay for its guests.
Staff
Parkhotel Morris Novy Bor consistently impresses with its incredibly warm and friendly staff. Guests often commend the hotel for its pleasant and smiling receptionists, who set a welcoming tone right from check-in. The service throughout the hotel, from the housekeeping team to the restaurant staff, is described as accommodating and consistently attentive. Many visitors specifically mention the pleasant and smiling waitresses, highlighting their positive attitudes and helpful demeanor.
The hotel's personnel, including both the night reception and the middle-aged housekeeper, are frequently noted for their kindness and approachability. The service quality is frequently praised with specific compliments regarding the staff's willingness to go above and beyond to ensure a comfortable stay. Consistency in friendliness and helpfulness seems to be a hallmark, as returning guests note improvements year over year with the current staff described as motivated and very amiable.
Moreover, clean and tidy rooms complement the excellent service, contributing to the hotel's welcoming atmosphere. The personnel's command of English also earns positive remarks, making communication easy and stress-free for international guests.
Overall, Parkhotel Morris Novy Bor boasts a genuinely warm and helpful team, making it a notable choice for travelers seeking attentive service and a pleasant stay.
Wi-Fi
Guests have noted several issues with the Wi-Fi at Parkhotel Morris Novy Bor. The connection is often unstable and its speed is insufficient for regular web browsing or streaming. Wi-Fi service tends to be poor with some areas, particularly on the third floor and in certain rooms, having weak or non-existent signals. There's also a lack of information regarding the availability of free Wi-Fi.
Spa
The wellness facilities at Parkhotel Morris Novy Bor have received mixed reviews. While some guests praised the spa for being small but functional and described the sauna as excellent, many others encountered issues with the availability of amenities. Several visitors noted that the sauna and whirlpool were closed or out of order during their stay with the wellness area often under construction or refurbishment. Additionally, certain facilities like the sauna and whirlpool required separate charges, which was a point of contention for some. Overall, despite occasional commendations, the spa services faced numerous operational challenges, affecting the overall guest experience.
Parking
Parkhotel Morris Novy Bor offers on-site parking but requires an additional fee of around 6 euros or 150 CZK per night. Some guests find the charges for parking excessive and believe it should have been included in the room price. While the hotel provides sufficient and convenient parking options, they come at an extra cost and this information is not always clearly stated during booking. However, for those looking to save, there are several free parking options available, such as municipal parking which is about 50 to 100 meters away from the hotel. Despite the extra fees, parking at the hotel is hassle-free and secure enough for motorbikes.
Family
Parkhotel Morris Novy Bor offers a welcoming environment for families, catering especially well to children. The hotel features large family rooms that provide ample space, making it suitable even for those traveling with pets. Families can enjoy a good breakfast selection tailored to younger guests, enhancing the overall dining experience for kids. Friendly and accommodating staff further contribute to the positive, family-oriented atmosphere. The hotel also has a playground, ensuring that children have a dedicated space to play outdoors. While some noise from other young guests in the corridors was noted, many families had a fantastic time and expressed a desire to return.
Golf
Parkhotel Morris Novy Bor offers an excellent base for guests looking to explore local hiking trails and enjoy morning rounds of golf. The management has designed various activities to blend relaxation with recreation, making for a restful stay. Golf enthusiasts will find plenty of opportunities to indulge in their favorite sport with the nearby courses providing a consistent theme during their stay. From morning to evening and even night golf sessions, there are ample options to keep guests engaged. The hotel combines these activities with quality amenities, ensuring a rejuvenating experience.
4 Star
Parkhotel Morris Novy Bor has faced considerable criticism concerning its four-star rating. Many guests have pointed out various discrepancies that suggest the hotel does not meet the expected standards for a hotel of this category. Criticisms include the lack of basic amenities such as towel hooks in the bathroom and visible construction flaws like pencil-drawn lines and plaster stains on shower tiles. Cleanliness and maintenance of the wellness facilities were also frequently highlighted as subpar.
Guests from Poland in particular noted that the hotel did not meet their expectations for a four-star establishment, deeming it unsuitable for families. The overall service and breakfast quality were flagged as areas needing significant improvement, reinforcing the sentiment that the hotel does not live up to its claimed star rating. Many reviews suggest that the hotel more accurately reflects a three-star quality rather than four.
Moreover, additional charges for parking and other inconveniences further disappointed guests, leading many to consider the hotel overpriced for its purported category. Overall, there is a consensus that Parkhotel Morris Novy Bor has significant areas for improvement before it can genuinely align with the four-star standards it advertises.
Business
Parkhotel Morris Novy Bor appears to offer a mixed experience for business travelers. The facilities include a business center and meeting rooms, which are useful for conducting business activities. Additionally, the hotel seems suitable for short business trips and some guests have found it to be good for business purposes overall. Beyond standard accommodation, the hotel is also mentioned to be suitable for families, indicating a level of versatility. However, there are instances where it might not be recommended primarily for business stays, hinting at some inconsistencies in meeting all business travel expectations.
Dog Friendly
Parkhotel Morris Novy Bor is a pet-friendly establishment, warmly welcoming dogs. Guests appreciate the possibility of accommodation with their pets and dogs are allowed throughout the hotel, including in some parts of the restaurant, though it is suggested they remain on the terrace. There is an additional fee for pets, typically around 400 CZK per night or €30, which some guests find excessive. Despite the welcoming attitude towards pets, there were notable concerns about ant infestations in rooms and the restaurant, which detract from the overall experience.
No, Parkhotel Morris Novy Bor doesn't have any pool.
Yes, a spa is available at Parkhotel Morris Novy Bor.
Yes, Parkhotel Morris Novy Bor welcomes dogs.
Yes, parking facilities are available at Parkhotel Morris Novy Bor.