The Lerina Hotel Nusa Dua

Nusa Dua -8.78572500, 115.20214300 , Jl. Bypass Ngurah Rai No.1001x (Show on Map)
7.7
Good


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Summary of reviewsThe Lerina Hotel Nusa Dua in Bali offers a generally positive experience, especially for those seeking a strategically located and affordable option for exploring the southern parts of the island. The hotel's proximity to the airport and key attractions like Uluwatu Temple makes it a convenient choice for travelers, supported by accommodating staff who enhance the guest experience with their friendliness and helpful service. Parking is free and despite its location on a busy road, the hotel remains a peaceful respite.

Guests appreciate the breakfast for its variety and delicious Indonesian cuisine, with the buffet often praised for both its quantity and quality. Although some improvements could be made towards adding more sweet options and fruits, the overall breakfast experience receives favorable reviews. Similarly, dinner at the hotel is highlighted for its delicious and reasonably priced offerings, particularly at the rooftop bar and in the a la carte restaurant. Room service is well-received, although some diners noted the occasional greasiness in certain dishes.

The rooms at The Lerina Hotel present a mixed experience. Positively, guests praise the comfort and spaciousness of certain rooms, particularly the triple and executive options. Comfortable beds and clean rooms contribute to the hotel’s value for money. However, there are concerns about outdated decor, cleanliness, and maintenance, notably within the bathrooms. While some rooms appear modern, others require updates to enhance the overall experience.

Cleanliness throughout the hotel garners mixed reactions. Many guests find the environment clean and appreciate efficient housekeeping, yet others encounter issues with aging amenities, unpleasant smells, and poorly maintained bathrooms. Despite these concerns, the staff's exceptional service often helps mitigate the satisfaction level.

The Lerina Hotel's staff is frequently commended for their warm hospitality and attentiveness, often leaving a lasting impression on guests. They are particularly praised for their service orientation, resolving issues effectively and creating a welcoming atmosphere. This level of service often helps balance some of the technical and facility-related shortcomings experienced by guests.

The Wi-Fi service has some reliability concerns, with several guests reporting connectivity issues, especially in rooms. The hotel gym is described as minimalistic, offering basic equipment that may not satisfy guests looking for a comprehensive workout. The pool area, while clean and enjoyable, is also noted to require some maintenance and lacks certain expected features, like a swim-up bar.

Overall, The Lerina Hotel Nusa Dua is praised for its advantageous location, accommodating staff, and good meals, though areas like room maintenance and cleanliness could see improvements. The hotel's affordable nature and the dedicated staff contribute positively to the overall guest experience.
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Cheap Hotel
This hotel is a budget-friendly option in Nusa Dua.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

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Hotel with Swimming Pool

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Hotel with Gym

Hotel with Outdoor Pool

Hotel with Swim Up Bar

Room Types
Superior Room (1 Double or 2 Single Bed) This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom.

Deluxe with Balcony (1 Double or 2 Single Bed) Guests will have a special experience as this double room provides a pool with a view. The spacious double room offers air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a shower.

Superior Room with Pool View (1 Double or 2 Single Bed) Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views.

Executive Suite This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a terrace, this suite also features air conditioning, soundproof walls and a flat-screen TV with satellite channels. The unit has 1 bed.

Suite Room This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 1 bed.

Family Suite Room-Triple This air-conditioned studio includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 3 beds.

Guest Reviews
7.7
Good
Location
The Lerina Hotel in Nusa Dua boasts a very advantageous location for visitors looking to explore the southern parts of Bali. Situated close to the airport, it offers convenient access for travelers and positions itself as a strategic starting point for visiting popular sites like the Uluwatu Temple and nearby beaches. The hotel is easily accessible with available free parking, and though it's located on a bustling main road, it remains a peaceful spot for guests. While it may not be in close proximity to the beaches, staying here provides a cost-effective solution with easy taxi services for those wishing to explore coastal areas. The hotel's central location serves as a gateway to Nusa Dua and nearby attractions, making it a favorable choice for travelers who appreciate accessibility and friendly, accommodating staff. Despite not being right next to the beach, its position is particularly convenient for those with work commitments or seeking to navigate the local tourist scene with minimal hassle.

Breakfast
The breakfast experience at The Lerina Hotel Nusa Dua receives mixed reviews, but predominantly leans towards positive feedback. Guests appreciate the tasty and varied breakfast options available, with many highlighting the delicious Indonesian cuisine and the availability of Western-style dishes. The breakfast buffet often receives praise for its variety and is described as plentiful, with numerous guests noting the quality and freshness of the meals, particularly the hot dishes and seafood. Friendly and accommodating staff further enhance the dining experience, often going out of their way to make meals enjoyable for guests. However, some guests mention that the breakfast could benefit from more sweet options and fruits, and a few felt the selection was more basic than expected, with not many Western options. Overall, while a few improvements could be made, the breakfast generally leaves a favorable impression thanks to its taste and variety.

Dinner
Dining at The Lerina Hotel Nusa Dua offers a generally positive experience, with many guests praising the quality and variety of the food. The hotel provides a range of meals that are often described as delicious and reasonably priced, with the bar and rooftop bar receiving particular commendation for the amazing food served there. The burger and pasta dishes stand out for their taste, and guests appreciate the convenience and quality of the 24-hour room service. Although some guests noted that the food can sometimes be a bit greasy, and the dim sums were not well-received, most guests found the a la carte restaurant meals to be superb and satisfying. Overall, the dining experience is marked by good food and friendly service, making it a highlight of the stay for many visitors.

Rooms
The Lerina Hotel Nusa Dua offers a mixed experience when it comes to its rooms. Positively, some guests highlight the comfort and spaciousness of the triple and executive rooms, as well as the overall good value for money. Several reviews mention comfortable beds and clean rooms, with amenities like a kettle enhancing guest convenience. The hotel staff are often praised for their friendliness and helpfulness.

However, many guests point to areas needing attention. Issues of cleanliness and maintenance are recurring themes, with descriptions of outdated decor, mold, and unpleasant odors in several rooms. Bathrooms appear to be a particular point of concern, often noted as needing significant renovation. While some rooms boast a modern feel, others are described as neglected and in poor condition. Despite these drawbacks, the hotel's proximity to the beach and affordable rates provide appeal for some travelers. Overall, while offering certain comforts and a pleasant aesthetic, the hotel requires updates to enhance the guest experience fully.

Beds
The Lerina Hotel Nusa Dua consistently receives positive feedback regarding the comfort of its beds, which are often highlighted as a key feature by guests. Many reviews praise the beds for being comfortable, large, and providing a cozy night's sleep, with some guests specifically noting the high-quality mattresses and fantastic pillows. The hotel seems to prioritize good bedding, offering a pleasant sleeping experience that contributes to the overall comfort of the rooms.

However, while the comfort of the beds is frequently mentioned, there are several concerns regarding cleanliness. Some guests have reported issues with bed linens, commenting on their musty smell and occasional dampness. There have also been isolated mentions of dirty linens and even bed bugs, indicating that while the comfort level is high, the management might need to address these cleanliness concerns to enhance the guest experience further. Despite these issues, the staff is frequently recognized for their attentiveness, which could help mitigate any negative aspects related to bed maintenance.

Cleanliness
The Lerina Hotel Nusa Dua garners mixed reviews when it comes to cleanliness, with sentiments ranging from praise to criticism. On a positive note, some guests appreciate the hotel's top-notch cleanliness, noting that rooms are clean and tidy, with housekeeping efficiently maintaining them every morning. A few guests also highlighted the comfortable and clean environment, alongside the beautifully cleaned guest rooms. The hotel’s staff receives commendation for providing incredibly good service, which adds to the pleasant experience. Guests were able to check in early upon request, and the hotel's prime location was convenient without the disturbances of road noise.

However, several reviews mention areas needing improvement. Some guests encountered signs of aging in sheets, alongside water damage and unpleasant smells. Concerns extend to the bathrooms, where instances of poor maintenance, slow drainage, leaks, and uncleanliness were noted. Some reviews point out dirty bed linen and deficiencies in the common areas and amenities, indicating a requirement for deeper cleaning and renovations to uphold better hygiene standards. Despite these issues, guests acknowledge the affordability of the accommodations, yet suggest potential areas for improvement to enhance overall satisfaction.

Staff
At The Lerina Hotel Nusa Dua, guests consistently praise the remarkable hospitality offered by the staff. Visitors express delight with the team's friendliness and helpfulness, characterizing their welcome as warm and attentive. The camaraderie extends beyond mere service, as the staff is repeatedly described as amazing, fabulous, and incredibly helpful, attending to guests' needs promptly and with genuine kindness. They are noted for their exceptional communication skills and proactive support, ensuring a comfortable and enjoyable stay.

In addition to the staff's positive attitude, their attention to detail and customer care are frequently highlighted. Guests appreciate the staff's ability to resolve any issues swiftly and effectively, contributing to the overall pleasant experience. The reception team is specifically praised for their welcoming nature, and the consistent friendliness and attentiveness are viewed as the hotel's most valuable asset.

Overall, the staff's dedication to providing excellent service, coupled with their warm demeanor and efficiency, make a lasting impression on guests. Whether assisting with various requests or simply sharing a smile, the team at The Lerina Hotel Nusa Dua creates an inviting atmosphere that enhances the stay for visitors.

Wi-Fi
While staying at The Lerina Hotel Nusa Dua, guests have reported challenges with the Wi-Fi, noting issues with its coverage and speed. Internet connectivity seems to be a common concern, with reviews indicating that the Wi-Fi can be unreliable and slow, particularly in the rooms. At times, guests experienced disruptions, with the connection either not working or being very unstable, which may affect those needing reliable access for work or streaming. Although the hotel offers Wi-Fi services, some visitors have suggested improvements, such as additional transmitters or receivers, to enhance the overall internet experience. Despite these drawbacks, guests have appreciated the friendly staff, balancing their overall experience with a touch of personable service amidst the technical hiccups.

Gym
The gym at The Lerina Hotel Nusa Dua is quite minimalistic, featuring only a few exercise machines. While the presence of a fitness area might be considered a positive aspect, it unfortunately falls short in terms of functionality and maintenance. The equipment available includes a cross trainer and a bike, placed near the pool, which might not meet the expectations of those seeking a comprehensive workout experience. The fitness center does exist, but with its limited and outdated facilities, guests looking for more extensive gym amenities may need to explore other options.

Pool
Nestled within The Lerina Hotel Nusa Dua, the pool area offers a mixed experience for guests. The pool itself receives praise for its cleanliness and enjoyable atmosphere, creating a lovely spot for relaxation. Its clean waters and well-maintained surroundings contribute positively to visitor impressions. However, some guests noted that the pool area is relatively small, and unfortunately, the much-anticipated swim-up bar is not available, which might detract from the overall allure for some. The presence of a children's pool adds a family-friendly aspect to the hotel, and the availability of delicious food nearby enhances the experience.

While the pool is often described as nice, lovely, and good, there are remarks indicating that some areas need attention. Specific concerns include the lack of a ladder, sharp edges, and a pool area that some felt was falling apart. A recurring issue seems to be maintenance, with feedback suggesting that the pool could benefit from more frequent cleaning. There are also comments about the pool bar being unusable, which may affect guest enjoyment.

Despite these mixed reviews, the pool remains a notable feature of the hotel, often being described as well-maintained alongside the restaurant, and providing a tranquil setting for guests who choose to unwind there during their stay.


Yes, The Lerina Hotel Nusa Dua has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Outdoor Pool.

No, a spa isn't available at The Lerina Hotel Nusa Dua.

No, The Lerina Hotel Nusa Dua doesn't allow dogs.

No, parking facilities aren't available at The Lerina Hotel Nusa Dua.

Yes, The Lerina Hotel Nusa Dua has a gym.

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