West Gate Inn Nyack
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Summary of reviewsWest Gate Inn Nyack enjoys a prime location near major highways like I-87, offering easy access to downtown Nyack, popular attractions such as Hook Mountain and Sleepy Hollow and urban centers like NYC. Guests appreciate being able to walk to main street restaurants, shops and enjoy the vibrant town center. The location is complemented by the friendly and helpful staff, contributing to an overall positive experience.
The breakfast at West Gate Inn Nyack is a standout feature. Guests often describe it as excellent with a variety of options like eggs, waffles, pancakes, toast and sausage. The breakfast staff receives high praise for their pleasant and attentive service. Although there were occasional issues with food temperature and availability, the complimentary breakfast is generally considered superior to those at similarly priced motels.
Rooms at the inn receive mixed reviews. Many guests note the cleanliness and comfort of the rooms, specifically praising the good mattresses. However, several reviews point out that the rooms are outdated with issues such as stained carpets, aged furnishings and musty smells. Despite these concerns, the rooms are mostly functional and provide a quiet environment.
Cleanliness in the hotel is also mixed with some guests praising the tidy rooms, clean linen and spotless bathrooms, while others highlight problems with the dirty carpets and dated property. The consensus is that renovations and updates could significantly enhance the overall guest experience.
Staff at West Gate Inn Nyack consistently receive high marks for their professionalism and friendliness. From the front desk to the housekeepers, the staff are often commended for their courtesy and willingness to assist. There are several mentions of individual staff members going above and beyond to ensure a pleasant stay.
The WiFi at the inn, however, receives mixed reviews. While it is strong in certain areas like the lobby and restaurant, many guests experience weak or intermittent connections in their rooms, leading to reliance on personal hotspots. This suggests that the WiFi service could benefit from improvements.
For families, the inn offers a decent, family-friendly atmosphere, although it lacks specific child-focused amenities. The hotel is a good spot for visiting family and serves as a pleasant escape from city life. Additionally, the staff's professional and helpful nature enhances the experience for family travelers.
Lastly, the beds receive varied feedback. While many guests find them comfortable and conducive to a good night's sleep, others report issues with firmness, discomfort and the need for new mattresses. Overall, many find the beds satisfactory, but there is room for improvement.
In summary, West Gate Inn Nyack is praised for its strategic location, excellent breakfast and friendly staff. While rooms are generally clean and comfortable, the hotel would benefit from updates to its furnishings and amenities. Improved WiFi and attention to bed quality could further enhance the guest experience.
Categories
The breakfast at West Gate Inn Nyack is a standout feature. Guests often describe it as excellent with a variety of options like eggs, waffles, pancakes, toast and sausage. The breakfast staff receives high praise for their pleasant and attentive service. Although there were occasional issues with food temperature and availability, the complimentary breakfast is generally considered superior to those at similarly priced motels.
Rooms at the inn receive mixed reviews. Many guests note the cleanliness and comfort of the rooms, specifically praising the good mattresses. However, several reviews point out that the rooms are outdated with issues such as stained carpets, aged furnishings and musty smells. Despite these concerns, the rooms are mostly functional and provide a quiet environment.
Cleanliness in the hotel is also mixed with some guests praising the tidy rooms, clean linen and spotless bathrooms, while others highlight problems with the dirty carpets and dated property. The consensus is that renovations and updates could significantly enhance the overall guest experience.
Staff at West Gate Inn Nyack consistently receive high marks for their professionalism and friendliness. From the front desk to the housekeepers, the staff are often commended for their courtesy and willingness to assist. There are several mentions of individual staff members going above and beyond to ensure a pleasant stay.
The WiFi at the inn, however, receives mixed reviews. While it is strong in certain areas like the lobby and restaurant, many guests experience weak or intermittent connections in their rooms, leading to reliance on personal hotspots. This suggests that the WiFi service could benefit from improvements.
For families, the inn offers a decent, family-friendly atmosphere, although it lacks specific child-focused amenities. The hotel is a good spot for visiting family and serves as a pleasant escape from city life. Additionally, the staff's professional and helpful nature enhances the experience for family travelers.
Lastly, the beds receive varied feedback. While many guests find them comfortable and conducive to a good night's sleep, others report issues with firmness, discomfort and the need for new mattresses. Overall, many find the beds satisfactory, but there is room for improvement.
In summary, West Gate Inn Nyack is praised for its strategic location, excellent breakfast and friendly staff. While rooms are generally clean and comfortable, the hotel would benefit from updates to its furnishings and amenities. Improved WiFi and attention to bed quality could further enhance the guest experience.
Family Friendly Hotel
Business Hotel
Accessible Hotel
Guest Reviews
West Gate Inn Nyack enjoys a prime location that attracts guests for its strategic positioning and accessibility. Situated conveniently near I-87, the inn is praised for its excellent proximity to the highway, making it easy for travelers to find and providing smooth access for those on the move. Guests appreciate the inn’s closeness to downtown Nyack, allowing for effortless visits to main street restaurants, shops and the vibrant town center. The location offers more than just dining and shopping; it's also near popular attractions like Hook Mountain, Sleepy Hollow and various concert venues, making it a versatile choice for diverse interests.
The hotel's proximity to major highways, bridges and urban centers such as NYC without the associated high costs further adds to its appeal. Many have highlighted the convenience of being able to walk into Nyack for an evening meal or explore nearby malls and Halloween attractions. Moreover, its location offers good access to various amenities, including gas stations and stores, ensuring a hassle-free stay.
In addition to the favorable location, guests often mention the friendly and helpful staff, contributing to an overall positive experience. The combination of a great location, attentive service and reasonable prices makes West Gate Inn Nyack a commendable choice for travelers looking for value and convenience.
West Gate Inn Nyack offers a variety of breakfast options that have received predominantly positive feedback from guests. Many reviewers appreciated the quality and taste of the breakfast offerings, describing it as excellent, superb and very good. The breakfast buffet features a range of choices, including eggs, waffles, pancakes, toast, sausage, cereal and beverages and is generally well-prepared and nutritious.
Guests frequently commented on the pleasant and attentive staff with particular praise for the lady who served the breakfast. The inclusion of breakfast in the room rate and the reasonable pricing were also highlighted positively. The hot breakfast options and the award-winning cheesecake were standout mentions for some visitors.
However, there were a few mixed feelings about the breakfast with some noting that it could be a bit more extensive or that certain items, such as bacon, tended to run out quickly. A minority of reviews mentioned issues with the temperature of the food, describing it as cold or stale at times. Despite these few drawbacks, the free breakfast was often considered better than what is typically found at similarly priced motels.
Overall, the breakfast at West Gate Inn Nyack is a noteworthy feature, contributing positively to guests' experiences and making it a suitable choice for travelers looking for good value and quality breakfast options.
The rooms at the West Gate Inn Nyack receive mixed reviews with a notable emphasis on cleanliness and comfort. Many guests appreciated the rooms for being clean and comfortable, highlighting positive aspects such as good mattresses and well-maintained accommodations. The comfort of the beds was noted, though some found them to be on the harder side.
However, a recurring theme in the reviews is the outdated condition of the rooms and the need for updates. Guests frequently mentioned that the interiors appeared old with specific issues such as wrinkled, stained carpets and aged furnishings. Some rooms also had a musty smell and a few guests reported an unpleasant odor of cigarette smoke or dampness.
While the rooms provided basic necessities and were generally quiet, there were complaints about the condition of certain amenities, such as electric plugs and heating systems, which seemed worn out. Additionally, some guests noted issues with room cleanliness upon arrival, such as finding hairs on the beds or discovering dirty and shabby conditions, leading to room switches in a few cases.
Overall, while the hotel offers functional and reasonably comfortable accommodations, it is clear that an update to the facilities would significantly enhance the guest experience.
West Gate Inn Nyack has received varied feedback regarding the quality of its beds. Many guests appreciated the comfort, noting that the bed mattresses were comfortable and clean. Some expressed delight in finding the beds to their liking, which contributed to a good night’s sleep and specifically highlighted the comfort of the beds and pillows. There were mentions of the beds being large and very comfortable, suggesting a generally positive experience for several visitors.
However, there were also some concerns raised. A number of guests found the beds too hard or firm with others describing the mattresses as uncomfortable, lumpy or in need of replacement. Issues such as bed sheets being stained and the ability to feel the springs in the mattresses were also pointed out. Opinions on the bed sizes were mixed with a few guests mentioning that the beds were somewhat small.
Overall, while a significant number of guests had a restful and pleasant experience with the beds, a portion of the feedback indicated areas for improvement regarding mattress comfort and upkeep.
West Gate Inn Nyack has received mixed feedback on cleanliness from its guests. The majority of reviews mention that rooms are generally clean, comfortable and well-maintained with clean linen, spotless bathrooms and tidy spaces. Many guests appreciated the helpful and friendly staff which complemented the clean environment and the property's proximity to downtown Nyack was also positively noted.
However, there are several consistent mentions of cleanliness issues related to the carpeting and age of the property. Some guests found the carpets dirty and emitting unpleasant odors. Additionally, the dated nature of the furnishings and overall property contributed to a sense of uncleanliness for some visitors, despite the efforts to keep the rooms tidy. This recurring issue highlights a need for renovations and updates to improve the overall guest experience.
Visitors to West Gate Inn Nyack are consistently impressed by the hotel's staff, highlighting their professionalism, friendliness and willingness to assist guests. Numerous reviews commend the front desk personnel for being particularly polite and accommodating. Guests frequently mention the overall courteous nature of the staff, from the front desk to the housekeepers.
The breakfast service receives special praise with specific mentions of the politeness and helpfulness of the morning staff. There is notable appreciation for the consistent friendliness and attentiveness of the team with multiple positive remarks about the reception staff making guests feel welcome upon arrival.
Instances of individual staff members going above and beyond are common. There were a few mentions of exceptional service from night shift employees and managers stepping in to ensure a pleasant experience. The overall atmosphere created by the staff contributes significantly to the positive experiences of many guests.
Amidst the overwhelmingly positive feedback, a minor mention of an inconsiderate front desk employee was quickly countered by the manager's friendly and effective handling of the situation. Overall, it’s clear that the dedication and warmth of the staff at West Gate Inn Nyack play a crucial role in enhancing the guests' stay.
The WiFi at West Gate Inn Nyack has garnered mixed reviews from guests. While some found the connection strong in certain areas like the lobby and restaurant, many guests experienced challenges with the internet in their rooms. Issues reported include a weak or intermittent connection, slow speeds and frequent disconnections. Some guests had to rely on personal hotspots due to the unreliable in-room WiFi. Though the hotel excels in other areas, the WiFi service appears to need significant improvement for a better overall guest experience.
West Gate Inn Nyack offers a family-friendly atmosphere that makes it a suitable choice for those traveling with children. While amenities specifically designed for children are lacking, the hotel provides a decent stay for the price, ensuring rooms are cleaned nicely. Families of various sizes, including those with multiple children, have found the accommodation adequate for their needs, though there are occasional concerns about cleanliness in some rooms. The inn is an ideal spot for visiting family and a pleasant escape from city life. As a family-run facility, the staff is noted for being professional and helpful, enhancing the overall experience for guests.
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Location
The hotel's proximity to major highways, bridges and urban centers such as NYC without the associated high costs further adds to its appeal. Many have highlighted the convenience of being able to walk into Nyack for an evening meal or explore nearby malls and Halloween attractions. Moreover, its location offers good access to various amenities, including gas stations and stores, ensuring a hassle-free stay.
In addition to the favorable location, guests often mention the friendly and helpful staff, contributing to an overall positive experience. The combination of a great location, attentive service and reasonable prices makes West Gate Inn Nyack a commendable choice for travelers looking for value and convenience.
Breakfast
Guests frequently commented on the pleasant and attentive staff with particular praise for the lady who served the breakfast. The inclusion of breakfast in the room rate and the reasonable pricing were also highlighted positively. The hot breakfast options and the award-winning cheesecake were standout mentions for some visitors.
However, there were a few mixed feelings about the breakfast with some noting that it could be a bit more extensive or that certain items, such as bacon, tended to run out quickly. A minority of reviews mentioned issues with the temperature of the food, describing it as cold or stale at times. Despite these few drawbacks, the free breakfast was often considered better than what is typically found at similarly priced motels.
Overall, the breakfast at West Gate Inn Nyack is a noteworthy feature, contributing positively to guests' experiences and making it a suitable choice for travelers looking for good value and quality breakfast options.
Rooms
However, a recurring theme in the reviews is the outdated condition of the rooms and the need for updates. Guests frequently mentioned that the interiors appeared old with specific issues such as wrinkled, stained carpets and aged furnishings. Some rooms also had a musty smell and a few guests reported an unpleasant odor of cigarette smoke or dampness.
While the rooms provided basic necessities and were generally quiet, there were complaints about the condition of certain amenities, such as electric plugs and heating systems, which seemed worn out. Additionally, some guests noted issues with room cleanliness upon arrival, such as finding hairs on the beds or discovering dirty and shabby conditions, leading to room switches in a few cases.
Overall, while the hotel offers functional and reasonably comfortable accommodations, it is clear that an update to the facilities would significantly enhance the guest experience.
Beds
However, there were also some concerns raised. A number of guests found the beds too hard or firm with others describing the mattresses as uncomfortable, lumpy or in need of replacement. Issues such as bed sheets being stained and the ability to feel the springs in the mattresses were also pointed out. Opinions on the bed sizes were mixed with a few guests mentioning that the beds were somewhat small.
Overall, while a significant number of guests had a restful and pleasant experience with the beds, a portion of the feedback indicated areas for improvement regarding mattress comfort and upkeep.
Cleanliness
However, there are several consistent mentions of cleanliness issues related to the carpeting and age of the property. Some guests found the carpets dirty and emitting unpleasant odors. Additionally, the dated nature of the furnishings and overall property contributed to a sense of uncleanliness for some visitors, despite the efforts to keep the rooms tidy. This recurring issue highlights a need for renovations and updates to improve the overall guest experience.
Staff
The breakfast service receives special praise with specific mentions of the politeness and helpfulness of the morning staff. There is notable appreciation for the consistent friendliness and attentiveness of the team with multiple positive remarks about the reception staff making guests feel welcome upon arrival.
Instances of individual staff members going above and beyond are common. There were a few mentions of exceptional service from night shift employees and managers stepping in to ensure a pleasant experience. The overall atmosphere created by the staff contributes significantly to the positive experiences of many guests.
Amidst the overwhelmingly positive feedback, a minor mention of an inconsiderate front desk employee was quickly countered by the manager's friendly and effective handling of the situation. Overall, it’s clear that the dedication and warmth of the staff at West Gate Inn Nyack play a crucial role in enhancing the guests' stay.
Wi-Fi
Family
No, West Gate Inn Nyack doesn't have any pool.
No, a spa isn't available at West Gate Inn Nyack.
No, West Gate Inn Nyack doesn't allow dogs.
No, parking facilities aren't available at West Gate Inn Nyack.
No, West Gate Inn Nyack doesn't have a gym.
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