Best Western Plus Knoxville Cedar Bluff offers an exceptional stay characterized by its convenient location, excellent breakfast offerings, comfortable and clean rooms and outstanding service from the staff.
The hotel's prime location near I-40 provides easy access for travelers and offers a variety of nearby restaurants and shopping options. Guests appreciate the quiet, safe area just off the interstate, making it an ideal stopover for those passing through.
Breakfast at the hotel consistently receives high praise for its variety and quality. Guests are particularly pleased with the hot and cold options, including scrambled eggs, bacon, sausage, biscuits and gravy, pancakes, waffles and fresh coffee. The breakfast area is managed efficiently by friendly staff, contributing to a pleasant start to the day.
The rooms are noted for their cleanliness, spaciousness and modern amenities such as microwaves and refrigerators. Comfortable furnishings, including plush beds and high-quality pillows, ensure a restful stay. Cleanliness extends to the public areas and well-maintained bathrooms, enhancing the overall appeal. Guests also find exceptional value for their money with the added convenience of additional seating and ample device charging outlets in the rooms.
The staff at Best Western Plus Knoxville Cedar Bluff consistently receive compliments for their friendliness, politeness and helpfulness. Exceptional customer service, particularly during check-in, contributes to a welcoming and supportive atmosphere.
While the pool area has mixed reviews with some guests noting maintenance and cleanliness issues, it is generally described as clean and relaxing when in good condition. The pool's proximity to stores and restaurants adds to its convenience, though operational hours and the lack of heating at times are noted drawbacks.
Overall, guests largely praise the comfort of the hotel's beds, emphasizing the soft and plush nature of the mattresses and the complementary quality pillows that ensure a good night's rest.
In summary, Best Western Plus Knoxville Cedar Bluff is highly regarded for its practicality, excellent breakfast, comfortable and clean rooms and exceptional staff service, making it a valued choice for travelers.
Days Inn by Wyndham Knoxville West enjoys favorable feedback for its strategic and quiet location. Conveniently situated near a hospital and the interstate, it offers easy access for medical visits and travel with various dining options within walking distance. Guests have appreciated the ease of check-in and the courteous staff, contributing to a pleasant stay.
However, the hotel's breakfast offerings have received a mixed reception. Many guests were disappointed by the limited and sometimes non-existent breakfast options, often only finding apples, granola bars and coffee or juice. A few positive remarks were made about the friendly breakfast service, but overall, the breakfast experience left many guests dissatisfied.
The guest rooms at the hotel have been a significant point of concern. Reports frequently mention issues with cleanliness and maintenance, such as roaches, stained bedding, dirty floors and cigarette odors. Problems with room fixtures like broken light fixtures, loose outlets and malfunctioning air conditioning units further detracted from the experience. Despite the rooms being spacious, the negative feedback on upkeep and hygiene predominated.
Cleanliness across the hotel has been criticized with numerous reports of dirty rooms and bathrooms, stained bedding, peeling paint and mold. The presence of bedbugs and roaches was a common complaint, undermining the guest experience. While a few guests noted comfortable beds, the overall cleanliness issues highlighted a need for substantial improvements.
Staff interactions varied widely. Many guests found the staff friendly, helpful and accommodating, particularly praising the night shift and housekeeping. However, there were significant reports of rudeness, communication problems and inconsistent policies. These mixed experiences suggest that while some staff members are commendable, consistency in customer service is needed.
Opinions on bed comfort were also mixed. Many guests found the beds comfortable, mentioning the quality of the mattresses and king-size beds with some appreciating new bedding. Nonetheless, there were complaints about uncomfortable, lumpy mattresses and concerns about bedbugs, indicating the need for improved consistency in ensuring bed comfort and hygiene.
In conclusion, while Days Inn by Wyndham Knoxville West benefits from its prime location and some positive interactions with staff, the hotel faces significant challenges in cleanliness, maintenance, breakfast offerings and service consistency.
AI-generatedThis hotel offers free parking facilities for all guests. It provides easy access to nearby attractions and is located in the Cedar Bluff area.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 61-80 out of 200+ hotels in and around Oak Ridge