Holiday Inn Chicago/Oak Brook by IHG
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Summary of reviewsThe Holiday Inn Chicago/Oak Brook by IHG is well-received for its prime location in the heart of Oak Brook, offering easy access to shopping, dining, and major highways while maintaining quiet surroundings. Guests appreciate the convenience of on-site parking and the warm welcome extended by the friendly staff, enhancing the overall positive experience.
Breakfast is noted for its good quality and service, particularly at Bar Louie, which also receives high marks for its superior bar food and delectable drinks during lunch and dinner. The convenient onsite dining options contribute positively to guests' stays, providing a delightful atmosphere.
Rooms are generally praised for their spaciousness, cleanliness, and modern appearance, featuring useful amenities like large TVs and refrigerators. While some maintenance issues such as unclean bathrooms and noise from traffic have been reported, the accommodations remain comfortable and well-suited to most visitors.
The hotel's cleanliness is consistently acknowledged, with many guests appreciating tidy and comfortable rooms. Although some areas like the lobby and halls could benefit from updates, efforts are in place to ensure satisfactory cleanliness throughout the property. Friendly and attentive staff further add to the welcoming atmosphere.
The staff largely receive praise for their professionalism and friendliness, addressing requests promptly and providing exceptional service. Despite some inconsistencies in interactions, the majority of feedback depicts a team committed to creating a positive environment.
The pool, though small and occasionally crowded, is valued for its availability post-pandemic. Guests looking to relax can enjoy this amenity, particularly in less busy times.
Beds are generally recognized for their comfort, contributing to restful nights. While a few guests may find them too soft, the overall consensus highlights their quality and appeal.
Overall, the Holiday Inn Chicago/Oak Brook by IHG offers a pleasant and convenient stay with notable strengths in location, dining options, room comfort, and friendly staff, making it an attractive choice for visitors to the area.
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Breakfast is noted for its good quality and service, particularly at Bar Louie, which also receives high marks for its superior bar food and delectable drinks during lunch and dinner. The convenient onsite dining options contribute positively to guests' stays, providing a delightful atmosphere.
Rooms are generally praised for their spaciousness, cleanliness, and modern appearance, featuring useful amenities like large TVs and refrigerators. While some maintenance issues such as unclean bathrooms and noise from traffic have been reported, the accommodations remain comfortable and well-suited to most visitors.
The hotel's cleanliness is consistently acknowledged, with many guests appreciating tidy and comfortable rooms. Although some areas like the lobby and halls could benefit from updates, efforts are in place to ensure satisfactory cleanliness throughout the property. Friendly and attentive staff further add to the welcoming atmosphere.
The staff largely receive praise for their professionalism and friendliness, addressing requests promptly and providing exceptional service. Despite some inconsistencies in interactions, the majority of feedback depicts a team committed to creating a positive environment.
The pool, though small and occasionally crowded, is valued for its availability post-pandemic. Guests looking to relax can enjoy this amenity, particularly in less busy times.
Beds are generally recognized for their comfort, contributing to restful nights. While a few guests may find them too soft, the overall consensus highlights their quality and appeal.
Overall, the Holiday Inn Chicago/Oak Brook by IHG offers a pleasant and convenient stay with notable strengths in location, dining options, room comfort, and friendly staff, making it an attractive choice for visitors to the area.
Hotel near Golf Courses
While specific golf amenities aren't highlighted, its Oakbrook Terrace location offers proximity to several golf courses.
3-Star Hotel
This hotel offers comfortable accommodations and a restaurant on-site. Its location near Oak Brook provides convenient access to businesses and attractions.
Hotel with Heated Pool
Likely includes a heated pool for guest use, standard for Holiday Inn hotels. Offers a comfortable stay with convenient amenities.
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Guest Reviews
Nestled in a prime position, the Holiday Inn Chicago/Oak Brook by IHG is celebrated for its enviable location. Travelers frequently note its strategic positioning right in the heart of Oak Brook, offering proximity to a multitude of shopping and dining options. Being near Oakbrook Centre and between Oakbrook Mall and Yorktown Mall makes it a particularly attractive spot for those eager to indulge in retail therapy or enjoy local cuisine. The hotel is lauded for being conveniently close to major highways, allowing easy access to downtown Chicago without the hefty downtown hotel prices, and it's also praised for its quiet surroundings. Guests appreciate the ample parking facilities on-site, which adds an extra layer of convenience to their stay. For those who wish to explore the surrounding suburbs or enjoy the local attractions, the location is ideal. The friendly and welcoming staff further enhance the overall positive experience, making this hotel a central and comfortable choice for visitors.
The breakfast experience at the Holiday Inn Chicago/Oak Brook by IHG appears to be a mixed bag according to guest reviews. Positively, many guests found the breakfast offerings to be satisfying, with mentions of good quality food and great service. The breakfast at Bar Louie receives particular praise for being well-served by friendly staff. Guests appreciated the availability of fresh fruit and ample seating, contributing to an overall enjoyable dining experience. Additionally, room service breakfast has received favorable comments. While some guests complained about the cost and limited variety of breakfast items, others found the prices reasonable; deals and occasional complimentary breakfasts were noted as perks. Overall, the breakfast experience ranges from 'terrific' to issues with specific food items, indicating a variation in experience potentially based on individual preferences and expectations.
Bar Louie, the in-house restaurant and bar at Holiday Inn Chicago/Oak Brook by IHG, earns high marks from guests seeking a satisfying dining experience. Its convenience as an onsite option adds to the comfort of staying at the hotel, allowing guests to enjoy meals and drinks without the need to venture far. The bar is noted for its superior bar food, which elevates beyond typical expectations, alongside delectable drinks that contribute to a delightful meal. Guests appreciate the friendly and efficient service, making it a favorable choice for a leisurely lunch or a casual drink after a busy day. Overall, Bar Louie serves as a redeeming feature for visitors, enhancing their stay with quality dining in a welcoming atmosphere.
At the Holiday Inn Chicago/Oak Brook by IHG, guests generally enjoyed spacious and comfortable accommodations. Many reviews highlighted the room's cleanliness and modern appearance, with some updated features enhancing the overall experience. A notable mention was the inclusion of useful amenities such as large TVs, refrigerators, and microwaves, which enriched the stay. The hotel's friendly and helpful staff added to the positive atmosphere.
Despite these strengths, some guests encountered issues with room maintenance, including unclean bathrooms and broken fixtures. Noise from traffic was an occasional concern, and there were instances where the room didn't meet expectations based on marketing or was different from the reservation. Nonetheless, the property's location was greatly appreciated, with easy access to nearby attractions and activities. Overall, the hotel provided a comfortable and quiet stay, suited to the needs of most visitors, with a good array of amenities and consistent cleanliness.
The Holiday Inn Chicago/Oak Brook by IHG is known for its inviting and comfortable beds, garnering positive remarks about their quality. Most guests find the mattresses and pillows to be very comfortable, with numerous references to good, super comfy, and extremely comfortable beds. The majority of stays result in restful nights attributable to these well-regarded sleeping arrangements. However, for those preferring firmer support, some may find the beds overly soft, potentially leading to discomfort. A few reviewers mention beds were too soft and worn, but they remain consistently clean. Despite some minor issues, the overall consensus highlights the excellent quality and comfort of the beds provided, contributing positively to the guest experience.
The Holiday Inn Chicago/Oak Brook by IHG earns mixed reviews in terms of cleanliness, but there is a consistent thread of positivity regarding certain aspects. Many guests describe the rooms as clean and comfortable, highlighting the tidiness and the comfort of the beds. Several reviewers appreciate the spaciousness and tranquility of the accommodations, citing the cleanliness of both rooms and bathrooms as commendable. The hotel seems to maintain a welcoming atmosphere with a friendly and helpful staff, who contribute to a generally pleasing experience. While some areas, like the lobby and lower-level halls, were occasionally perceived as overcrowded, the cleanliness of the property overall garners praise. Despite some areas needing updates, the efforts to ensure a satisfactory level of cleanliness are noted by visitors, contributing to a reasonably pleasant stay.
The Holiday Inn Chicago Oak Brook by IHG has received mixed reviews regarding its staff, but the majority of guests have praised their experience, emphasizing the professionalism and friendliness of the personnel. Many visitors highlighted the front desk's helpfulness and welcoming attitude, noting the pleasant demeanor and courteous nature of several staff members. Hospitality staff often stood out for their attentiveness, with requests being addressed promptly, and some guests remarked upon the bright and cheerful attitude of the team.
Guests appreciated the general manager's involvement, specifically highlighting their super helpful service, along with commendations of the accommodating nature toward pets, which added to the comfort and convenience of their stay. The staff consistently displayed a willingness to go the extra mile, from personalized recommendations for the in-house restaurant to ensuring a warm welcome during breakfast, exceeding the expectations set by many travelers.
However, there were a few criticisms pointing to unfriendly or rude interactions, particularly from certain male staff members and management, suggesting inconsistencies in the overall guest experience. Despite these sporadic negative anecdotes, the majority of feedback depicts a staff determined to create a positive environment, primarily driven by their friendly and accommodating nature.
The Holiday Inn Chicago/Oak Brook by IHG offers guests the convenience of an on-site swimming pool, which is appreciated as one of the few remaining hotel pools post-pandemic. This amenity provides a welcome respite for travelers desiring to take a dip, albeit the experience seems mixed. The pool is reported to be on the smaller side, which may lead to a crowded atmosphere, possibly influenced by concurrent events or conventions in the vicinity. Despite some challenges with water cleanliness and maintenance, the presence of the pool is valued, particularly for those who can find the right moment to enjoy it when open. Additionally, the nearby shopping and dining options, along with Bar Louie, significantly enhance the overall experience for guests, making the location appealing even with pool limitations.
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Location
Breakfast
Dinner
Rooms
Despite these strengths, some guests encountered issues with room maintenance, including unclean bathrooms and broken fixtures. Noise from traffic was an occasional concern, and there were instances where the room didn't meet expectations based on marketing or was different from the reservation. Nonetheless, the property's location was greatly appreciated, with easy access to nearby attractions and activities. Overall, the hotel provided a comfortable and quiet stay, suited to the needs of most visitors, with a good array of amenities and consistent cleanliness.
Beds
Cleanliness
Staff
Guests appreciated the general manager's involvement, specifically highlighting their super helpful service, along with commendations of the accommodating nature toward pets, which added to the comfort and convenience of their stay. The staff consistently displayed a willingness to go the extra mile, from personalized recommendations for the in-house restaurant to ensuring a warm welcome during breakfast, exceeding the expectations set by many travelers.
However, there were a few criticisms pointing to unfriendly or rude interactions, particularly from certain male staff members and management, suggesting inconsistencies in the overall guest experience. Despite these sporadic negative anecdotes, the majority of feedback depicts a staff determined to create a positive environment, primarily driven by their friendly and accommodating nature.
Pool
Yes, Holiday Inn Chicago/Oak Brook by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Chicago/Oak Brook by IHG.
No, Holiday Inn Chicago/Oak Brook by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Chicago/Oak Brook by IHG.
Yes, Holiday Inn Chicago/Oak Brook by IHG has a gym.
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