Oakland Airport Arena Hotel
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Summary of reviewsOakland Airport Arena Hotel excels in several areas, earning commendations from guests. Its prime location is strategically positioned close to Oakland Airport and major transportation routes, making it convenient for travelers. The proximity to the Oakland Coliseum and Arena, as well as easy access to San Francisco and public transit options like BART, boost its appeal for those seeking quick navigation around the Bay Area.
The complimentary breakfast is popular among guests who appreciate the variety, which includes hot items like sausages, eggs and waffles, alongside other options like cereals, breads, yogurt and coffee. The breakfast area is generally noted for its cleanliness and attentive staff.
Guest rooms are often found to be spacious, clean and comfortable. Many highlight the good room layouts, big beds and fair pricing. The hotel also accommodates pets, making it a convenient option for pet owners. The hotel's staff frequently receives praise for their friendliness and professionalism, significantly enhancing the guest experience.
However, guests express concerns regarding several aspects. The surrounding area is described as unsafe and run-down with a notable homeless population outside the hotel gates. The breakfast area can become crowded and there are occasional shortages of items. Additionally, while some rooms meet expectations, others suffer from unpleasant odors, inconsistent cleanliness and maintenance issues. Common areas also face criticisms for cleanliness and there are recurring complaints about unpleasant smells and outdated facilities.
Despite these concerns, Oakland Airport Arena Hotel offers an affordable and practical option, especially suitable for short stays or business trips. Its value for price, accommodating staff and dog-friendly policy are standout features, although the management could enhance the overall guest experience by addressing maintenance, cleanliness and neighborhood safety issues.
Categories
The complimentary breakfast is popular among guests who appreciate the variety, which includes hot items like sausages, eggs and waffles, alongside other options like cereals, breads, yogurt and coffee. The breakfast area is generally noted for its cleanliness and attentive staff.
Guest rooms are often found to be spacious, clean and comfortable. Many highlight the good room layouts, big beds and fair pricing. The hotel also accommodates pets, making it a convenient option for pet owners. The hotel's staff frequently receives praise for their friendliness and professionalism, significantly enhancing the guest experience.
However, guests express concerns regarding several aspects. The surrounding area is described as unsafe and run-down with a notable homeless population outside the hotel gates. The breakfast area can become crowded and there are occasional shortages of items. Additionally, while some rooms meet expectations, others suffer from unpleasant odors, inconsistent cleanliness and maintenance issues. Common areas also face criticisms for cleanliness and there are recurring complaints about unpleasant smells and outdated facilities.
Despite these concerns, Oakland Airport Arena Hotel offers an affordable and practical option, especially suitable for short stays or business trips. Its value for price, accommodating staff and dog-friendly policy are standout features, although the management could enhance the overall guest experience by addressing maintenance, cleanliness and neighborhood safety issues.
Hotel near Golf Courses
Its location near Oakland Airport implies good access to Metropolitan Golf Links, a significant public golf course in the vicinity.
Business Hotel
While specific business amenities are not detailed, its proximity to the Oakland Airport Arena suggests convenience for event-related business travel.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Oakland Airport Arena Hotel boasts a prime location for travelers on the go, situated conveniently close to both Oakland Airport and major transportation routes. For sports and concert enthusiasts, the proximity to the Oakland Coliseum and Arena is a significant draw, offering easy access to events and entertainment. Additionally, the hotel is only a 20-minute drive from the bustling city of San Francisco and within reach of public transit options like BART, making it a practical choice for those needing to navigate the Bay Area swiftly.
However, the surrounding area does present some challenges. Numerous reviews highlight the presence of homeless encampments and a generally run-down, unsafe feeling outside the hotel. The neighborhood has been described as sketchy and crowded with questionable activities, which might deter families and guests seeking a more secure environment. While the hotel property itself is gated and provides a semblance of safety, the immediate vicinity can be daunting for some visitors.
In summary, Oakland Airport Arena Hotel is well-positioned for airport convenience and quick access to local attractions like the Oakland Arena and Coliseum. Yet, potential guests should be mindful of the surrounding neighborhood's safety concerns and the prevalent homeless population outside the hotel's gates.
Oakland Airport Arena Hotel offers a complimentary breakfast that has received mixed reviews from guests. Many appreciated the hot breakfast options and found it to be a good start to their day. Popular items mentioned include sausages, eggs, waffles and yogurt. Guests praised the variety available, including hot and cold cereals, breads and different juices.
The breakfast area was noted to be clean and the staff friendly and attentive. Some guests highlighted the breakfast as being particularly rich and enjoyable with plenty to choose from. Coffee was also highlighted as quite good.
However, there were several critiques. The breakfast area often became crowded, leading to long waits and limited seating. Some guests found the breakfast time frame too short and suggested extending the hours. The absence of certain items like fruit and bacon, along with occasional shortages of essentials such as orange juice and paper plates, were commonly mentioned. Some guests felt the breakfast offerings could be more substantial and noted issues with food running out or not being ready on time.
Overall, while the breakfast receives praise for its variety and quality from many guests, there are notable areas for improvement, particularly concerning availability and seating logistics.
Oakland Airport Arena Hotel offers a varied experience when it comes to their rooms, often presenting a mix of comfort and cleanliness alongside notable issues. Many guests reported finding their rooms clean, spacious and comfortable, highlighting clean bathrooms, good room layouts, big beds and a generally high level of cleanliness. Some even noted the facilities were adapted to traveler needs, had good room service and offered fair pricing.
However, there are several recurring concerns. A number of guests remarked on rooms smelling of old cigarette smoke, mold or even marijuana. Some rooms also seemed dated and dark with reports of non-functional amenities such as microwaves and door locks and issues like worn carpets, broken windows and even cockroaches. Instances of rooms being dirty upon arrival with unpleasant surprises like stains and animal feces, were also mentioned. Guests have expressed frustrations with maintenance issues including wet spots on carpets and windows not sealing properly.
Despite these drawbacks, some travelers found the rooms to be generally pleasant and in line with their expectations and appreciated the ease of access to rooms and the provision of comfortable beds and good service from hotel staff. Nonetheless, prospective guests should be prepared for inconsistencies and ensure they address any room concerns promptly with the hotel management.
Oakland Airport Arena Hotel offers a varied experience when it comes to bedding comfort. Many guests have praised the beds, describing them as comfortable, clean and cozy. Some have highlighted the good quality of the mattresses and pillows, which contributed to their enjoyable stay. Reviews often mention that the beds are firm and supportive, ensuring a good night's rest. However, there are also mentions of older mattresses with issues like feeling the springs, sagging and lumps, which have led to discomfort for some guests. While some found the beds clean and the sleep experience decent, others felt the flat pillows and outdated bedding detracted from their comfort. Overall, the bed quality seems to be inconsistent with many guests enjoying a comfortable sleep but others finding significant room for improvement.
Oakland Airport Arena Hotel presents a contrasting picture when it comes to cleanliness and comfort. On the bright side, numerous guests found their rooms clean, comfortable and well-maintained. Several reviews complimented the hotel for being clean and comfortable with mentions of rooms being spacious and some guests felt the hotel’s cleanliness and comfort were good overall.
However, the overall experience is marred by a significant number of negative observations. A recurring theme in the feedback highlighted pervasive unpleasant odors throughout the hotel with hallways and elevators smelling particularly bad. Specific complaints noted smells of rotten milk, urine, cigarettes, cannabis and even sewage. The state of the carpets was a frequent issue with descriptions of them being dirty, stained and in desperate need of replacement or cleaning.
The cleanliness of common areas, such as hallways and elevators, was also criticized with guests reporting filthy conditions and even finding rotting food in public areas like the laundry room. In-room cleanliness did not escape scrutiny either with complaints about dirty bathrooms, grimy floors, animal feces found in air conditioning units and sightings of cockroaches.
Adding to the woes, reports of maintenance issues such as non-functional appliances, dripping bathrooms and overall outdated fixtures further detracted from the property's appeal. Numerous guests pointed out the need for significant renovation and improved maintenance to bring the hotel up to acceptable standards.
In summary, while some aspects of Oakland Airport Arena Hotel meet guest expectations for cleanliness and comfort, the overall guest experience is frequently compromised by significant cleanliness and maintenance issues.
At Oakland Airport Arena Hotel, the majority of guest reviews highlight a notably pleasant and helpful staff. Many guests described the staff as friendly, accommodating and professional with several specific mentions of excellent customer service provided throughout their stay. Names like Kathy and Eric were singled out for their exemplary assistance, reflecting positively on the hotel's team.
The front desk staff, in particular, received numerous commendations for their welcoming and courteous demeanor. Morning staff was frequently noted for their professionalism, enhancing the guests' experiences. Additionally, both the night staff and security staff were praised for their responsiveness.
Guests often mentioned that the overall atmosphere was made more enjoyable due to the friendliness and attentiveness of the employees. This supportive environment extended to both the reception and housekeeping teams, who consistently did their best to ensure guest comfort.
On the downside, there were isolated remarks about unfriendly or unprofessional behavior among some staff members. A few guests mentioned slow check-ins, unhelpful service and issues with payments and communication among departments. However, such negative comments were in the minority compared to the generally positive feedback.
Overall, the staff at Oakland Airport Arena Hotel seems to successfully contribute to a welcoming and accommodating environment, significantly enhancing the overall guest experience.
The pool at Oakland Airport Arena Hotel receives mixed feedback from guests. Several positive reviews highlight that the pool area is clean and appreciated its heated feature. However, some guests have encountered issues, including instances when the pool was dirty or not functioning and times when it was completely out of service. The inconsistency in the pool's availability and cleanliness seems to impact overall guest satisfaction.
Oakland Airport Arena Hotel offers an affordable and convenient option for travelers, especially suitable for business or short stays. Despite being rated as a three-star hotel, some guests feel that it delivers a quality closer to four stars. Others note that the photos online do not accurately reflect the current state of the hotel, suggesting some discrepancies in expectations. The rooms are described as meeting the standards typical of a two-star hotel, indicating a basic but acceptable level of comfort. While grievances on specific amenities were mentioned, many guests appreciated the value for the price, highlighting it as a good budget-friendly choice.
Oakland Airport Arena Hotel receives positive feedback for being a dog-friendly hotel, welcoming pet owners with open arms. Guests appreciate that the hotel allows pets, making it a convenient choice for those traveling with their furry friends. However, there are notable issues with dogs barking, particularly when owners are absent, which can disrupt the stay of nearby guests. Additionally, some guests reported disturbances from barking late into the night. While the pet-friendly policy is a significant advantage, the management could improve by addressing these noise concerns to ensure a more peaceful environment for all visitors.
Location Show Map
Location
However, the surrounding area does present some challenges. Numerous reviews highlight the presence of homeless encampments and a generally run-down, unsafe feeling outside the hotel. The neighborhood has been described as sketchy and crowded with questionable activities, which might deter families and guests seeking a more secure environment. While the hotel property itself is gated and provides a semblance of safety, the immediate vicinity can be daunting for some visitors.
In summary, Oakland Airport Arena Hotel is well-positioned for airport convenience and quick access to local attractions like the Oakland Arena and Coliseum. Yet, potential guests should be mindful of the surrounding neighborhood's safety concerns and the prevalent homeless population outside the hotel's gates.
Breakfast
The breakfast area was noted to be clean and the staff friendly and attentive. Some guests highlighted the breakfast as being particularly rich and enjoyable with plenty to choose from. Coffee was also highlighted as quite good.
However, there were several critiques. The breakfast area often became crowded, leading to long waits and limited seating. Some guests found the breakfast time frame too short and suggested extending the hours. The absence of certain items like fruit and bacon, along with occasional shortages of essentials such as orange juice and paper plates, were commonly mentioned. Some guests felt the breakfast offerings could be more substantial and noted issues with food running out or not being ready on time.
Overall, while the breakfast receives praise for its variety and quality from many guests, there are notable areas for improvement, particularly concerning availability and seating logistics.
Rooms
However, there are several recurring concerns. A number of guests remarked on rooms smelling of old cigarette smoke, mold or even marijuana. Some rooms also seemed dated and dark with reports of non-functional amenities such as microwaves and door locks and issues like worn carpets, broken windows and even cockroaches. Instances of rooms being dirty upon arrival with unpleasant surprises like stains and animal feces, were also mentioned. Guests have expressed frustrations with maintenance issues including wet spots on carpets and windows not sealing properly.
Despite these drawbacks, some travelers found the rooms to be generally pleasant and in line with their expectations and appreciated the ease of access to rooms and the provision of comfortable beds and good service from hotel staff. Nonetheless, prospective guests should be prepared for inconsistencies and ensure they address any room concerns promptly with the hotel management.
Beds
Cleanliness
However, the overall experience is marred by a significant number of negative observations. A recurring theme in the feedback highlighted pervasive unpleasant odors throughout the hotel with hallways and elevators smelling particularly bad. Specific complaints noted smells of rotten milk, urine, cigarettes, cannabis and even sewage. The state of the carpets was a frequent issue with descriptions of them being dirty, stained and in desperate need of replacement or cleaning.
The cleanliness of common areas, such as hallways and elevators, was also criticized with guests reporting filthy conditions and even finding rotting food in public areas like the laundry room. In-room cleanliness did not escape scrutiny either with complaints about dirty bathrooms, grimy floors, animal feces found in air conditioning units and sightings of cockroaches.
Adding to the woes, reports of maintenance issues such as non-functional appliances, dripping bathrooms and overall outdated fixtures further detracted from the property's appeal. Numerous guests pointed out the need for significant renovation and improved maintenance to bring the hotel up to acceptable standards.
In summary, while some aspects of Oakland Airport Arena Hotel meet guest expectations for cleanliness and comfort, the overall guest experience is frequently compromised by significant cleanliness and maintenance issues.
Staff
The front desk staff, in particular, received numerous commendations for their welcoming and courteous demeanor. Morning staff was frequently noted for their professionalism, enhancing the guests' experiences. Additionally, both the night staff and security staff were praised for their responsiveness.
Guests often mentioned that the overall atmosphere was made more enjoyable due to the friendliness and attentiveness of the employees. This supportive environment extended to both the reception and housekeeping teams, who consistently did their best to ensure guest comfort.
On the downside, there were isolated remarks about unfriendly or unprofessional behavior among some staff members. A few guests mentioned slow check-ins, unhelpful service and issues with payments and communication among departments. However, such negative comments were in the minority compared to the generally positive feedback.
Overall, the staff at Oakland Airport Arena Hotel seems to successfully contribute to a welcoming and accommodating environment, significantly enhancing the overall guest experience.
Pool
3 Star
Dog Friendly
Yes, Oakland Airport Arena Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Oakland Airport Arena Hotel.
Yes, Oakland Airport Arena Hotel welcomes dogs.
No, parking facilities aren't available at Oakland Airport Arena Hotel.
Yes, Oakland Airport Arena Hotel has a gym.
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