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Summary of reviewsLos Pilares Hotel offers a distinctive and delightful experience in the charming Jalatlaco neighborhood, a serene and artistic district close to Oaxaca's vibrant historic center. This ideal location allows guests easy access to cultural attractions, while offering a peaceful retreat from busy city life. Visitors praise the hotel's outstanding cleanliness and well-maintained facilities, highlighted by beautifully decorated rooms that provide both comfort and style. The spacious and airy rooms, often featuring high ceilings, showcase elegant decor and come equipped with excellent amenities, ensuring a restful stay despite minor soundproofing issues.
One of the hotel's standout features is its exceptional breakfast and dining offerings. The rooftop restaurant receives enthusiastic reviews for its fusion of Mexican and Mediterranean cuisine, crafted by a skilled chef. Both breakfast and dinner are popular among guests, with the picturesque terrace setting enhancing the overall dining experience. Though breakfast is not included in the room rate, the quality and tastiness of the offerings make it well worth the cost. The staff's friendliness and efficient service further enhance the mealtime experience.
The staff at Los Pilares Hotel consistently receive accolades for their friendliness, professionalism, and attentiveness, playing a significant role in ensuring a comfortable and memorable stay. Their helpfulness in facilitating communication, particularly through fluent English, and their assistance with tours and transportation contribute positively to guests' experiences.
Although the hotel's wifi service presents some challenges, with varying connectivity levels depending on the location and weather conditions, this does not detract significantly from the overall positive feedback. The rooftop pool area, though small, is a charming and refreshing retreat, allowing guests to relax and unwind with city views.
The comfort and quality of the beds further enhance the homely atmosphere at Los Pilares Hotel, with beautiful linens and dreamy mattresses contributing to an excellent sleep experience. Overall, the hotel offers a compelling blend of comfort, convenience, and charm, making it a highly recommended choice for visitors to the city. Show more
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Categories
Hotel with Swimming Pool
This hotel has swimming pools, offering guests a relaxing retreat. It provides a comfortable and enjoyable experience for those looking to unwind.
Outdoor Pool
Small Hotel
Los Pilares Hotel provides a cozy and comfortable stay with its well-appointed rooms and breakfast options. The hotel's friendly service and convenient location make it a great choice for travelers looking to explore the city.
3-Star Hotel
Situated in the Barrio de Jalatlaco, this hotel offers a blend of comfort and convenience. Its location provides easy access to the city's cultural sites, making it a reliable choice for travelers.
Hotel with Outdoor Pool
Los Pilares Hotel features a small outdoor pool in a colonial-style house. The hotel provides a tranquil retreat with its pool and is located in the Jalatlaco neighborhood.
Hotel Taking Steps Towards Sustainability
Hotel with Parking
Hotel for Adults Only
Room Types
Twin RoomThis air-conditioned room features 2 double beds and includes flat screen TV with satellite channels. The private bathroom with shower includes toiletries and a hairdryer.
King RoomThis air-conditioned room features an extra large double bed and includes flat screen TV with satellite channels. The private bathroom with shower includes toiletries and a hairdryer.
Deluxe King RoomThis air-conditioned room features a double bed and includes flat screen TV with satellite channels. The private bathroom has a shower, and includes toiletries and a hairdryer. No window.
Double RoomThis air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Guest Reviews
8.8
Excellent
Location
Los Pilares Hotel is situated in an excellent location within the charming Jalatlaco neighborhood, a delightful and artsy district that offers a serene and quiet atmosphere while still being conveniently close to the bustling city center. The hotel is just a short walk, approximately 5-10 minutes, from Oaxaca's vibrant historic center, the Zocalo, and other key attractions, such as museums, galleries, and markets. The area is adorned with murals and offers an array of dining options, from restaurants to food carts, making it a vibrant hub for both relaxation and exploration. Guests appreciate the hotel's proximity to cultural sites and its accessibility for walking tours around the city. The staff consistently receive praise for their exceptional service, contributing to a comfortable and hospitable stay. Offering a peaceful retreat just outside the most crowded areas, Los Pilares Hotel stands out as a prime spot for guests looking to explore the city's rich culinary and cultural landscape while enjoying a quiet neighborhood atmosphere.
Breakfast
The breakfast experience at Los Pilares Hotel consistently receives high praise from guests. Visitors are delighted by the varied and delicious options available, including fresh fruits, delectable hotcakes, French bread, and granola with yogurt. A standout feature is the option to enjoy breakfast on the picturesque rooftop terrace or in the pleasant garden environment, with both settings adding to the overall dining experience.
Though breakfast is not included in the room rate and some guests noted its high price, many find the offerings to be well worth the cost given their quality and tastiness. The restaurant staff is recognized for their friendliness and efficient service, which enhances the breakfast experience. Guests also appreciate the convenience of having a great breakfast option on-site, and many choose to dine there every morning during their stay.
Furthermore, the breakfast is described as a must-try, with dishes like French toast and fritta frequently mentioned as morning favorites. The rooftop restaurant setting provides an added charm, ensuring breakfast at Los Pilares Hotel is a highlight of the visit. Whether enjoying simple, tasty offerings or more elaborate meals, guests routinely express satisfaction and often return to enjoy not just breakfast, but cocktails and snacks later in the day.
Dinner
Los Pilares Hotel boasts an extraordinary rooftop restaurant that consistently receives high praise from guests for its delightful dining experience. The restaurant offers a delightful fusion of Mexican and Mediterranean cuisine, crafted by a skilled and creative chef who is informative and friendly. This culinary hotspot provides an inviting atmosphere with its beautiful terrace, complete with a pool and relaxing area, perfect for enjoying exceptionally crafted cocktails. Breakfast and dinner are popular choices among guests, with dishes described as delicious and reasonably priced. The quality of food is consistently highlighted, making it an enticing reason to dine in rather than venturing out. Whether indulging in breakfast, lunch, or dinner, guests are treated to outstanding service and a wide selection of flavors that satisfy diverse palates. The restaurant's presence on-site is noted for its convenience, particularly during busy times like Christmas Eve. Overall, Los Pilares Hotel offers a dining experience that is nothing short of excellent, adding to the charm and appeal of this lovely establishment.
Rooms
Los Pilares Hotel offers a charming oasis with its beautifully decorated rooms that exude comfort and style. Guests repeatedly highlight the cleanliness of the rooms, which are thoroughly maintained with spotless conditions every day. The spacious and airy layouts, often featuring high ceilings, provide an inviting atmosphere that complements the hotel's elegant decor. Beds are consistently noted for their comfort, enhancing the overall restful experience. Many rooms come equipped with excellent amenities, including well-appointed bathrooms and cozy bedding, contributing to the high level of comfort. Despite minor issues with soundproofing, the hotel provides a serene environment with rooms surrounding a courtyard area. The property emanates a fairy tale-like allure, ensuring guests enjoy a welcoming and aesthetically pleasing stay in this delightful setting.
Beds
Los Pilares Hotel garners praise for its comfortable and inviting bed offerings, which many guests find exceptional. Numerous reviews highlight the sizable and well-appointed rooms, enhanced by beautiful linens that add a touch of luxury. A consistent theme is the comfort of the beds, described as dreamy and very inviting, with a hint that firmness is balanced by a gentle give, appealing to a wide range of personal preferences. Guests appreciate the clean environment and the high quality of the beddings, which contribute to a homely atmosphere. Although a few guests note that the beds might be on the firmer side or slightly smaller in standard double rooms, the overall consensus points to an excellent sleep experience, proving that Los Pilares Hotel prioritizes comfort and quality for its visitors.
Cleanliness
Los Pilares Hotel is frequently praised by guests for its exceptional cleanliness and well-maintained facilities. Visitors often describe the hotel as spotless and meticulously clean, underscoring the high standards of hygiene throughout the property. The rooms are not only clean but also well-decorated, providing a comfortable and charming atmosphere with a touch of character and beautiful interiors featuring plants and cut flowers.
The amenities, including well-equipped bathrooms with good showers and hot water, contribute to a relaxing stay. Guests appreciate the rooftop restaurant, which offers excellent food at reasonable prices and a café with super nice décor. The addition of a rooftop pool enhances the appeal, allowing guests to unwind with expansive views of the city.
The hotel's central location is another highlight, offering convenient access to local attractions within walking distance. The staff receive accolades for their kindness and helpfulness, contributing to the overall positive experience. While a minor issue with drainage was noted by some, it does not overshadow the overwhelmingly positive feedback regarding the property’s charm, beauty, and exceptional cleanliness. Overall, Los Pilares Hotel offers a beautiful, clean, and cozy environment, making it a wonderful choice for a stay in the city.
Staff
Los Pilares Hotel guests consistently praise the exceptional staff, highlighting their friendliness, helpfulness, and attentiveness. Visitors appreciate the team's professional and courteous manner, making them feel welcomed and cared for throughout their stay. The staff's ability to speak English fluently is a noted advantage, facilitating smooth communication and assistance with booking taxis and tours. Reviewers mention specific staff members, such as Cris at the reception, for going above and beyond to ensure a memorable experience. The hotel's charming facilities are complemented by a warm and service-oriented team that is a significant factor in guests' willingness to return. Overall, the staff's dedication to providing outstanding service and ensuring comfort leaves a lasting impression on those who visit Los Pilares Hotel.
Wi-Fi
Los Pilares Hotel offers a mixed experience regarding its wifi services. While some guests found the internet fast and functional, especially expressing satisfaction with the setup in certain areas, others experienced significant issues. The connectivity in personal rooms was sometimes nonexistent, potentially affected by weather conditions and the lack of nearby routers or boosters. In the common areas, wifi was intermittent, varying in reliability. Despite these challenges, guests appreciated other aspects of the hotel, such as its delicious restaurant and the secure environment, which contributed positively to their overall stay.
Pool
At Los Pilares Hotel, the crown jewel is the charming rooftop area featuring a delightful combination of a small pool and jacuzzi. Despite its size, the refreshing plunge pool proves to be a welcome retreat from the heat, ideal for cooling off after exploring the nearby tourist attractions. The rooftop pool area is complemented by a lovely restaurant, providing a perfect spot to savor a fantastic margarita while enjoying the view of the city. Guests appreciate the Oaxacan hospitality atmosphere, and the pool and hot tub areas offer their own touch of relaxation. Although the pool is on the smaller side, its cleanliness and convenience make it a favorite for those seeking a quick dip or a peaceful spot to unwind. This space, complete with a veranda and garden, offers a serene escape with excellent service, capturing the essence of comfort in an urban setting.
Yes, Los Pilares Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Los Pilares Hotel.
No, Los Pilares Hotel doesn't allow dogs.
Yes, parking facilities are available at Los Pilares Hotel.