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Holiday Inn Express & Suites - Odessa I-20 by IHG

Odessa , 1800 S. Hwy 385 (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHoliday Inn Express & Suites - Odessa I-20 by IHG receives considerable praise for its dedication to cleanliness, with guests frequently noting the hotel's super clean and well-maintained environment. Rooms are described as spacious, comfortable, and impeccably tidy, contributing to an inviting atmosphere. Even common areas reflect the hotel's commitment to cleanliness, creating a welcoming experience for guests. While there have been isolated incidents regarding cleanliness, these remain exceptions within the otherwise spotless facility.

The staff consistently enhances the guest experience with their attentiveness and friendliness. Visitors appreciate the warm and welcoming service that makes them feel at home, with Liz, a notable team member, often singled out for her exceptional service. The breakfast staff is recognized for maintaining a stocked and tidy dining area, adding to the positive start to each day. The courteous demeanor of both the day and evening teams ensures that guests' needs are met promptly and cheerfully, contributing to an overall pleasant stay. The combination of cleanliness and standout staff service makes Holiday Inn Express & Suites - Odessa I-20 a highly recommended choice for travelers.
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Categories

Family Friendly Hotel

Holiday Inn Express & Suites offers amenities such as complimentary breakfast and a pool. It enhances the stay for families.

Accessible Hotel

The hotel offers specific accessible room types, including a King Room with Roll-In Shower for disability access and a King Suite with a Mobility Accessible Transfer Shower, providing options for guests with different mobility needs.

Hotel with Gym

Holiday Inn Express hotels usually provide a fitness center, allowing guests to maintain their exercise routine while traveling.

3-Star Hotel

Part of a trusted brand known for consistent quality. Provides a complimentary breakfast, pool, and fitness center, appealing to travelers seeking a reliable and comfortable stay.

Hotel for Honeymoon

Business Hotel

Room Types

Standard Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels.

King Room with Hearing Accessible Roll In Shower - Non-Smoking The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. This wheelchair accessible double room has a tea and coffee maker, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.

Standard Room with Two Queen Beds Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 2 beds.

Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 2 beds.

King Suite Providing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 2 beds.

Suite - Hearing Accessible - Non-Smoking Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 2 beds.

Standard King Room Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a seating area. The unit has 1 bed.

King Room - Hearing Accessible Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a seating area. The unit has 1 bed.

Queen Room with Two Queen Beds and Communications Mobility Accessible Roll-In Shower Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a seating area. The unit has 2 beds.

Guest Reviews

8.8

Excellent

Cleanliness

Holiday Inn Express & Suites - Odessa I-20 by IHG stands out for its impressive commitment to maintaining cleanliness throughout the property. Guests highlight the hotel's super clean environment, noting that everything looks new and well-maintained. Rooms are often described as spacious, comfortable, and impeccably tidy, with clean beds and sparkling conditions. The property consistently demonstrates a high level of cleanliness and attentiveness, ensuring that common areas and guest rooms are very clean and inviting. While there was an isolated mention of cleanliness issues, such incidents appear to be exceptions in an otherwise well-kept facility. Offering other perks such as a great breakfast and friendly staff, the hotel ensures a pleasant stay with cleanliness as a priority.

Staff

The staff at Holiday Inn Express & Suites - Odessa I-20 is consistently praised for their excellence and attentiveness. Guests frequently note that the service provided makes them feel comfortable and at home during their stay. Liz, a standout member of the team, receives individual commendation for her exceptional service. The hotel's location, cleanliness, and the politeness of the staff are also highlighted by visitors. The breakfast team is particularly appreciated for their friendliness and diligence in maintaining a stocked and tidy dining area each morning. Both day and evening staff are recognized for their amiable and helpful demeanor, ensuring guests receive the support and attention they need. Overall, the responsive and courteous staff contribute significantly to a positive guest experience.

No, Holiday Inn Express & Suites - Odessa I-20 by IHG doesn't have any pool.

No, a spa isn't available at Holiday Inn Express & Suites - Odessa I-20 by IHG.

No, Holiday Inn Express & Suites - Odessa I-20 by IHG doesn't allow dogs.

No, parking facilities aren't available at Holiday Inn Express & Suites - Odessa I-20 by IHG.

Yes, Holiday Inn Express & Suites - Odessa I-20 by IHG has a gym.

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