Sheraton Offenbach Hotel
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Summary of reviewsSheraton Offenbach Hotel enjoys a prime location in the heart of Offenbach, making it an ideal choice for both leisure and business travelers. Guests appreciate its proximity to public transportation, allowing quick access to Frankfurt Messe, the city center, and the airport. The hotel's closeness to the S-Bahn station and vibrant downtown shopping district, as well as the scenic Main River, adds to the convenience and enjoyment of staying there. The quiet, calming environment is complemented by a welcoming atmosphere, accentuated by excellent service from friendly and professional staff who enhance the guest experience.
The breakfast at the Sheraton Offenbach Hotel is generally well-received, with many guests praising its delicious, varied, and well-kept buffet. The attentive service further enriches the dining experience, though some find the price of €24 per person steep, especially when not included in the room rate. Still, for those who indulge, the quality of the breakfast stands out.
Rooms are noted for their spaciousness, comfort, and cleanliness, featuring beds that many guests describe as exceptionally comfortable. While some rooms exhibit modern luxury, there are mentions of outdated bathrooms and furnishings in need of refreshment. Overall, the rooms meet the expectations of a 4-star establishment, with cleanliness often highlighted despite minor issues.
The hotel's staff is frequently commended for friendliness, attentiveness, and excellent service, particularly at the front desk. They contribute significantly to a pleasant and hassle-free experience for guests, both domestic and international, though occasionally there are minor lapses in dining service.
Despite mixed feedback on Wi-Fi, with the lobby service generally satisfactory, guests would benefit from improved in-room internet connectivity. Parking is convenient with an ample underground garage, although some guests find the fees comparable to central Frankfurt and thus overpriced. Nonetheless, the easy elevator access to the garage remains a boon for those seeking convenience.
Guests frequently highlight the beds for their exceptional comfort, with the majority appreciating the cozy, spacious mattresses. The Sheraton Offenbach Hotel shines in its picturesque location with seamless connectivity to greater Frankfurt, providing a comfortable and welcoming stay overall, though some areas could benefit from attention to achieve consistency in guest satisfaction.
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The breakfast at the Sheraton Offenbach Hotel is generally well-received, with many guests praising its delicious, varied, and well-kept buffet. The attentive service further enriches the dining experience, though some find the price of €24 per person steep, especially when not included in the room rate. Still, for those who indulge, the quality of the breakfast stands out.
Rooms are noted for their spaciousness, comfort, and cleanliness, featuring beds that many guests describe as exceptionally comfortable. While some rooms exhibit modern luxury, there are mentions of outdated bathrooms and furnishings in need of refreshment. Overall, the rooms meet the expectations of a 4-star establishment, with cleanliness often highlighted despite minor issues.
The hotel's staff is frequently commended for friendliness, attentiveness, and excellent service, particularly at the front desk. They contribute significantly to a pleasant and hassle-free experience for guests, both domestic and international, though occasionally there are minor lapses in dining service.
Despite mixed feedback on Wi-Fi, with the lobby service generally satisfactory, guests would benefit from improved in-room internet connectivity. Parking is convenient with an ample underground garage, although some guests find the fees comparable to central Frankfurt and thus overpriced. Nonetheless, the easy elevator access to the garage remains a boon for those seeking convenience.
Guests frequently highlight the beds for their exceptional comfort, with the majority appreciating the cozy, spacious mattresses. The Sheraton Offenbach Hotel shines in its picturesque location with seamless connectivity to greater Frankfurt, providing a comfortable and welcoming stay overall, though some areas could benefit from attention to achieve consistency in guest satisfaction.
Hotel with Parking
This hotel offers secure garage parking and handicapped parking. It is conveniently located near the train stop, facilitating easy access to transportation. Guests can enjoy various amenities, including a restaurant, bar, fitness center, and spa facilities like a sauna and steam room.
Accessible Hotel
This hotel offers comprehensive accessibility, including wheelchair-accessible parking, registration desk, spa, fitness center, business center, and restaurant. Specific in-room features like grab bars near toilets and in baths, and lever door handles are available.
4-Star Hotel
This hotel offers a convenient location near public transport. It provides comfortable rooms and a good breakfast. Some rooms offer quiet environments facing small streets or a park.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Business Hotel
Hotel with Gym
Guest Reviews
Sheraton Offenbach Hotel boasts a prime location that appeals to both leisure and business travelers. Situated in the heart of Offenbach, the hotel offers exceptional access to public transportation, making trips to nearby Frankfurt Messe, the city center, and the airport hassle-free. Guests appreciate the hotel's proximity to the S-Bahn, with a station just steps away, allowing swift travel to Frankfurt in under 15 minutes.
For those preferring to explore on foot, the hotel is nestled close to the vibrant downtown shopping district, local restaurants, and the scenic Main River, perfect for pleasant riverside walks. The area surrounding the hotel offers a quiet, calming retreat, yet remains central, providing convenient access to shops and parks. Visitors attending events at the Capitol will find this location ideal. With easy access to numerous public transport options, including the metro right in front of the hotel, moving around Offenbach is straightforward and stress-free.
Guests also highlight the hotel's excellent service and well-maintained spaces, complementing the optimal location. The staff are noted for their professionalism and friendliness, enhancing the overall experience. Whether visiting for business or leisure, Sheraton Offenbach Hotel stands out for its central, picturesque setting and its seamless connectivity to greater Frankfurt.
The breakfast experience at the Sheraton Offenbach Hotel presents a diverse mix of opinions. Many guests rave about the delicious, rich, and varied breakfast buffet, which is often described as outstanding, with a wide selection of hearty options and attentive staff. The breakfast in the room receives positive feedback as well. Numerous reviews highlight the well-kept buffet and the freshly prepared tea, coffee, and egg dishes, with some even declaring it the best hotel breakfast buffet they've ever encountered.
However, some guests find the breakfast to be overpriced, noting the cost of €24 per person as excessive, particularly when it is not included in the room rate. There are comments about certain aspects that could be improved, such as the speed of replenishing items and the selection available. While many find the breakfast delightful and comprehensive, others express disappointment, expecting more from a renowned brand like Sheraton. Ultimately, while the breakfast is praised for its quality and variety by many, its price point is a common critique.
Sheraton Offenbach Hotel offers a mixed bag when it comes to room accommodations, showcasing both comfort and areas in need of improvement. Guests frequently mention the spaciousness of many rooms, often with modern and quiet settings that enhance the stay. Comfort is a strong point, with beds and pillows consistently praised for their quality and inviting appeal. Some guests have enjoyed complimentary upgrades to rooms featuring Nespresso machines, adding a touch of luxury.
Cleanliness generally receives positive remarks, with some rooms described as exceptionally clean and even luxurious. However, there are occasional mentions of rooms not being cleaned daily and concerns about outdated bathrooms and worn-out furnishings, such as dirty carpets and the lack of in-room heating.
Business travelers might find the standard amenities appealing, such as ironing facilities, refrigerators, and good space to work. Nonetheless, there are calls for renovations to refresh the look of the hotel, particularly in the bathrooms.
The hotel's location is appreciated for its logistical convenience, with train stations and supermarkets nearby, adding to its practicality for travelers. Despite some dated aspects, guests find the hotel clean, comfortable, and generally meeting the expectations of a 4-star establishment.
Guests of the Sheraton Offenbach Hotel frequently praise the beds for their exceptional comfort. Many highlight the beds as being wonderfully soft and comfortable, with mentions of cozy mattresses that contribute to the restful experience. The hotel offers large and king-sized beds, which some guests appreciate for their spaciousness, notably when accommodating more than one person. There is a consistent theme of positive feedback regarding the softness and overall quality of the beds, with terms like "excellent," "very cozy," and "exceptional" appearing in the reviews.
However, preferences for mattress firmness do vary, as a few guests found the beds a bit too soft for their liking and mentioned that a firmer mattress might be preferable. Despite this minority opinion, the overwhelming sentiment is one of satisfaction with the comfort level provided by the hotel's bedding. Additionally, guests commend the hotel for its cleanliness, friendly staff, and accommodating service, all of which contribute to a pleasant stay.
Situated in Offenbach, Sheraton Offenbach Hotel offers a mixed experience when it comes to cleanliness. The hotel is favorably located near a small park, the Main River, and bustling shops, ensuring convenience for visitors. Many guests appreciated the clean and chic impression the hotel initially gives, with comfortable, large rooms and bathrooms that were often praised for their cleanliness.
Despite these positive aspects, some areas such as the carpets, particularly in the hallways, appeared worn out and somewhat dated. A few guests encountered issues with housekeeping, citing occasional dust, stains, and overlooked details like unclean tables and hairs in the bathroom. These issues, however, seemed offset by the diligent efforts of a friendly staff that maintained facilities well and ensured amenities such as towels, shampoos, and mineral water were refreshed daily.
The breakfast selection garnered positive remarks with attentive staff adding to the overall pleasant experience. While the hotel offers a neat and tidy environment, particularly in some rooms and bathrooms with a comfortable setting, there's room for improvement to achieve consistency across all areas. Overall, Sheraton Offenbach Hotel shines in its central location and welcoming atmosphere, contributing to an enjoyable stay for many, despite some areas needing a bit more attention to detail for complete satisfaction.
The Sheraton Offenbach Hotel is highly praised for its exceptional staff, consistently described as friendly, attentive, and helpful. Guests frequently highlight the excellent service provided by the front desk, noting their friendliness, efficiency, and readiness to assist with any queries or needs. The maintenance team is also recognized for their responsiveness and helpful demeanor. Receptionists and other hotel personnel are commended for their welcoming attitude and ability to communicate effectively in English, ensuring a smooth and pleasant experience for international guests. While the overall feedback is highly positive, a few remarks suggest occasional lapses in service quality in the dining area. However, these instances seem to be exceptions rather than the norm. Overall, visitors appreciate the cordial and competent service at the Sheraton Offenbach, which significantly enhances their stay at this well-located and clean hotel.
Sheraton Offenbach Hotel receives a mix of feedback regarding its Wi-Fi service. Guests appreciate the provision of free Wi-Fi in the lobby, which many find to be a convenient feature. Some visitors have had positive experiences with the Wi-Fi in their rooms, noting that the service meets their needs without issues. However, others have encountered challenges, mentioning unstable connections, low speeds, and difficulty in accessing the internet without disruptions. The absence of free Wi-Fi in rooms for all guests is a point of contention, as some feel the connection fees are steep. Despite these challenges, the hotel staff is responsive, often providing quick assistance to resolve Wi-Fi-related issues. Overall, while the lobby Wi-Fi is a highlight for many, improvements to in-room internet services could further enhance the guest experience.
Parking at the Sheraton Offenbach Hotel is convenient for guests who appreciate easy access directly from the hotel via an elevator. The hotel provides an underground garage which is noted for its ample availability of spaces, ensuring that guests seldom struggle to find parking, even during busier periods. Although some reviews describe the garage as having tight spaces, it is typically only half occupied, which can make maneuvering easier. It serves as an ideal launch pad for a city trip to Offenbach, given its strategic location. However, guests have mentioned that the cost is on the higher end, comparable to parking in central Frankfurt, with fees ranging from €18 to €22 per day. This has led some guests to consider the parking fees disproportionate compared to surrounding options and noted that it could feel like a rip-off. Despite the cost, the convenient location directly beneath the hotel remains a key advantage for those prioritizing accessibility over budget.
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Location
For those preferring to explore on foot, the hotel is nestled close to the vibrant downtown shopping district, local restaurants, and the scenic Main River, perfect for pleasant riverside walks. The area surrounding the hotel offers a quiet, calming retreat, yet remains central, providing convenient access to shops and parks. Visitors attending events at the Capitol will find this location ideal. With easy access to numerous public transport options, including the metro right in front of the hotel, moving around Offenbach is straightforward and stress-free.
Guests also highlight the hotel's excellent service and well-maintained spaces, complementing the optimal location. The staff are noted for their professionalism and friendliness, enhancing the overall experience. Whether visiting for business or leisure, Sheraton Offenbach Hotel stands out for its central, picturesque setting and its seamless connectivity to greater Frankfurt.
Breakfast
However, some guests find the breakfast to be overpriced, noting the cost of €24 per person as excessive, particularly when it is not included in the room rate. There are comments about certain aspects that could be improved, such as the speed of replenishing items and the selection available. While many find the breakfast delightful and comprehensive, others express disappointment, expecting more from a renowned brand like Sheraton. Ultimately, while the breakfast is praised for its quality and variety by many, its price point is a common critique.
Rooms
Cleanliness generally receives positive remarks, with some rooms described as exceptionally clean and even luxurious. However, there are occasional mentions of rooms not being cleaned daily and concerns about outdated bathrooms and worn-out furnishings, such as dirty carpets and the lack of in-room heating.
Business travelers might find the standard amenities appealing, such as ironing facilities, refrigerators, and good space to work. Nonetheless, there are calls for renovations to refresh the look of the hotel, particularly in the bathrooms.
The hotel's location is appreciated for its logistical convenience, with train stations and supermarkets nearby, adding to its practicality for travelers. Despite some dated aspects, guests find the hotel clean, comfortable, and generally meeting the expectations of a 4-star establishment.
Beds
However, preferences for mattress firmness do vary, as a few guests found the beds a bit too soft for their liking and mentioned that a firmer mattress might be preferable. Despite this minority opinion, the overwhelming sentiment is one of satisfaction with the comfort level provided by the hotel's bedding. Additionally, guests commend the hotel for its cleanliness, friendly staff, and accommodating service, all of which contribute to a pleasant stay.
Cleanliness
Despite these positive aspects, some areas such as the carpets, particularly in the hallways, appeared worn out and somewhat dated. A few guests encountered issues with housekeeping, citing occasional dust, stains, and overlooked details like unclean tables and hairs in the bathroom. These issues, however, seemed offset by the diligent efforts of a friendly staff that maintained facilities well and ensured amenities such as towels, shampoos, and mineral water were refreshed daily.
The breakfast selection garnered positive remarks with attentive staff adding to the overall pleasant experience. While the hotel offers a neat and tidy environment, particularly in some rooms and bathrooms with a comfortable setting, there's room for improvement to achieve consistency across all areas. Overall, Sheraton Offenbach Hotel shines in its central location and welcoming atmosphere, contributing to an enjoyable stay for many, despite some areas needing a bit more attention to detail for complete satisfaction.
Staff
Wi-Fi
Parking
No, Sheraton Offenbach Hotel doesn't have any pool.
No, a spa isn't available at Sheraton Offenbach Hotel.
Yes, Sheraton Offenbach Hotel welcomes dogs.
Yes, parking facilities are available at Sheraton Offenbach Hotel.
Yes, Sheraton Offenbach Hotel has a gym.
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