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Summary of reviewsThe 'Country Inn & Suites by Radisson, Oklahoma City at Northwest Expressway, OK' garners praise for its strategic and convenient location. Guests appreciate its proximity to downtown, dining options, shopping areas and major attractions, making it an ideal choice for various purposes such as conferences, events and medical visits. The location is noted for being clean, safe and accessible, offering good value, especially for budget-conscious travelers.
Breakfast at the hotel receives mixed reviews. Most guests appreciate the cleanliness and quality of items like biscuits, gravy and coffee. However, there are recurring complaints about the lack of variety, particularly the absence of breakfast meats and other items such as fruit and yogurt. Despite these critiques, many still find the breakfast service to be decent.
The rooms are often praised for their spaciousness and comfort with clean and comfortable beds contributing to a restful stay. Guests appreciate the aesthetically pleasing layout and well-equipped nature of the accommodations. However, there are some noted areas for improvement, including occasional cleanliness issues and outdated decor. Problems such as low water pressure and inadequate hot water have been reported, but overall, the room quality is considered satisfactory for the price.
Cleanliness is a mixed bag with some guests commending the clean facilities and comfortable rooms, while others report significant issues like mold, dirty carpets and sightings of roaches. Despite these concerns, the presence of helpful and friendly staff adds positively to the guest experience.
The staff at the hotel are frequently highlighted for their friendliness and helpfulness, particularly those at the front desk. Specific employees are praised for their excellent customer service and accommodating nature. While there are occasional reports of unhelpful or rude staff, these are exceptions in the otherwise positive feedback.
WiFi service at the hotel is inconsistent with experiences ranging from good connectivity to significant issues such as extremely slow speeds or non-functional WiFi during stays.
The pool experiences are also varied with some guests describing great facilities while others report issues like green, cloudy water or the pool being out of order without prior notice.
Guests' experiences with the beds are mixed as well. Many find the beds and pillows to be comfortable, though some report issues with hard mattresses and concerns about cleanliness. Inconsistent hot water in showers is another noted issue, though less widespread.
Overall, despite some areas needing improvement, the Country Inn & Suites by Radisson, Oklahoma City at Northwest Expressway, OK, remains a reasonable choice for budget-conscious travelers. Its convenient location, spacious rooms and friendly staff contribute to an overall satisfactory stay. Show more
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Categories
Cheap Hotel
Offers a balance of comfort and value, with generally positive reviews regarding cleanliness and service. Provides essential amenities suitable for budget-conscious travelers.
3-Star Hotel
This hotel is a family-friendly option. It is known for providing a comfortable stay with complimentary breakfast and a welcoming atmosphere.
Hotel with Outdoor Pool
This hotel is listed as having an outdoor pool.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Queen Room with Two Queen BedsOffers free Wi-Fi and coffee-making facilities.
One-Bedroom King Suite with Sofa BedFeatures a sofa bed, microwave, and fridge. Also offers free Wi-Fi and coffee-making facilities.
King Room with Roll-In Shower - Disability AccessThis wheelchair accessible room has a cable TV, microwave, and refrigerator.
One-Bedroom Queen Suite with Two Queen Beds and Sofa Bed - Non-SmokingA separate living area with a sofa bed and 40-inch flat-screen TV is offered in this room. It also has a refrigerator, microwave, and coffee machine.
King Studio SuiteThe suite features a private entrance, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.
Queen Room with Two Queen Beds - Disability Access/Non-SmokingThe spacious double room has private bathroom fitted with a bath and a shower. The unit has 2 beds.
King Suite - Disability Access/Non-SmokingThe suite has 1 bedroom and 1 bathroom with a bath and a shower. This suite offers a tea and coffee maker and a TV. The unit has 1 bed.
King Room with Whirlpool - Non Smoking/Interior CorridorThis double room's standout feature is the spa bath. The spacious double room offers air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Triple Room with Sofa Bed - Non SmokingThis triple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit has 2 beds.
King Suite with Whirlpool - Non smokingGuests will have a special experience as this suite features a spa bath. The suite offers air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels.
King Room - Non SmokingThe spacious double room features air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
6.6
Rated
Location
Country Inn & Suites by Radisson, Oklahoma City at Northwest Expressway, OK is frequently noted for its strategic and convenient location. Guests appreciate how the hotel provides good driving access around Oklahoma City and is located near downtown, dining options, shopping areas and major attractions, including the mall, fairgrounds and hospitals. The location is often mentioned as clean, safe and accessible, making it a suitable choice for various purposes such as conferences, events and medical visits. Many reviewers emphasize the proximity to necessary amenities and easy access to the main roads. Despite a few concerns about the surroundings, the overall impression of the location remains positive, highlighting its convenience and suitability for guests' diverse needs. Additionally, the combination of good pricing and location makes it appealing for those traveling on a budget.
Breakfast
Guest reviews of the breakfast at the Country Inn & Suites by Radisson, Oklahoma City at Northwest Expressway, present a mixed picture. Most guests appreciated the cleanliness of the breakfast area and noted good quality in certain items like biscuits, gravy, eggs, cereal, coffee and hot chocolate. Despite these positives, there were recurring complaints about the lack of variety, particularly the absence of breakfast meats such as bacon or sausage. Several guests mentioned that while the breakfast was good and satisfactory overall, it lacked diverse options. Some found the breakfast offerings bland and wished for more choices including fruit, decaf coffee and yogurt. Negative reviews pointed out issues such as hard biscuits, tasteless gravy and cold or rubbery eggs. Despite the flaws noted, several guests still found the breakfast to be decent and appreciated its inclusion, although improvements were suggested to enhance the overall experience.
Rooms
Many guests have commented on the spaciousness of the rooms at the Country Inn & Suites by Radisson, Oklahoma City at Northwest Expressway, highlighting their large size as a considerable advantage. The comfort level of the rooms also receives frequent praise, mentioning clean and comfortable beds which contribute to a restful stay. Some guests appreciated the aesthetic layout and well-equipped nature of the accommodations, contributing to an overall sense of being well-catered to. Additionally, the rooms are often described as clean, contributing to their appeal.
However, reviews also indicate several areas needing improvement. While many guests found the rooms to be clean, others reported cleanliness issues with some rooms being described as filthy or not cleaned properly. Instances of unpleasant smells, roaches and stained furniture were also noted, detracting from the experience. The age and condition of the rooms were commented on as well with some guests finding the decor and facilities dated and in need of upgrades. Issues such as low water pressure, broken heater controls and inadequate hot water further underscore this sentiment.
Despite these issues, many guests still found significant value for the price paid and commended friendly staff and effective problem resolution when issues arose. The large room sizes, comfortable beds and clean linens created a satisfactory experience for many, making the hotel a reasonable choice for budget-conscious travelers looking for spacious and hospitable accommodations.
Beds
Situated conveniently in Oklahoma City, the Country Inn & Suites by Radisson offers a mixed reception when it comes to its bedding arrangements. Many guests have found the beds to be comfortable with several reviews highlighting the comfort levels of both the beds and pillows. Words like comfy and comfortable are used frequently. The rooms themselves are noted as spacious, adding to the overall comfort of the stay.
However, there are notable criticisms sprinkled amongst the praises. Some guests have reported issues with hard and uncomfortable mattresses with vivid descriptions comparing them to cement slabs. Stained mattresses and a lack of extra pillows have also been mentioned, indicating room for improvement in quality and service. Additionally, inconsistencies with hot water in the showers have been pointed out, though this doesn't seem to be a widespread issue.
Overall, visitors have had varied experiences with the beds at this hotel, ranging from very comfortable to uncomfortably hard. Future guests might want to inquire about the quality of beds and amenities available to ensure a more pleasant stay.
Cleanliness
The reviews of 'Country Inn & Suites by Radisson, Oklahoma City at Northwest Expressway, OK' reveal a mixed experience regarding cleanliness. While some guests commend the hotel for having clean facilities, a nice lobby and comfortable rooms where everything worked, others point out significant issues. Several guests experienced rooms that were not well-maintained, including reports of dirty carpets, mold, torn bedding and mold on curtains. The public areas such as the hallways and pool were also noted as being unclean by some. Cleanliness was a frequent point of concern with incidents of food remnants in rooms, unclean bathrooms and even sightings of cockroaches. Despite these issues, many visitors did find the overall facility to be clean, appreciating the helpful and friendly staff, which added positively to their stay.
Staff
At 'Country Inn & Suites by Radisson, Oklahoma City at Northwest Expressway, OK,' the staff receive high praise from guests, highlighted for their friendliness and helpfulness. Multiple reviews mention the staff at the front desk with special commendations like being incredibly friendly, amazing and very polite. Specific employees such as Ester and Naomi are noted for their excellent customer service, quick responses and going above and beyond to accommodate guest needs, including thoughtful gestures like making fresh coffee.
Guests frequently describe the check-in process as easy and efficient, thanks to the welcoming attitude of the team. The night crew and housekeeping staff also earn accolades for their helpfulness and maintaining cleanliness standards. Positive interactions extend beyond check-in with the breakfast service receiving appreciation for both quality and friendliness.
A few reviews indicate incidents of unhelpfulness or rudeness, but these are exceptions in the overwhelmingly positive feedback. Overall, the staff's positive energy and commitment to service seem to enhance the guest experience significantly, making the stay comfortable and pleasant for most visitors.
Wi-Fi
The reviews for the WiFi at 'Country Inn & Suites by Radisson, Oklahoma City at Northwest Expressway, OK' present a mix of experiences. Some guests mentioned that the WiFi was good and decent, indicating that at times it was reliable and functional. However, several guests encountered significant issues, noting that the WiFi was extremely slow, did not work at all during their stay or provided a poor connection in their rooms. The general consensus points towards inconsistent WiFi service with more instances of dissatisfaction than satisfaction.
Pool
The pool experiences at Country Inn & Suites by Radisson, Oklahoma City at Northwest Expressway, OK, seem inconsistent. While some guests described the pool and whirlpool as great and awesome, others encountered issues such as the pool being green, cloudy and even having trash floating in it. Additionally, multiple reviewers noted the pool was out of order or unavailable during their stay, including during peak summer temperatures without prior notice.
3 Star
Country Inn & Suites by Radisson in Oklahoma City at Northwest Expressway, OK, offers a great price and convenient location, providing good value for the money. Rooms are spacious, very clean, quiet and comfortable, contributing to an overall good experience. While the property is older and showing some signs of wear and tear, it remains a comfortable choice for budget-conscious travelers. Despite its dated appearance, it maintains a reputation for delivering satisfactory accommodations at a reasonable cost.
Yes, Country Inn & Suites by Radisson, Oklahoma City at Northwest Expressway, OK has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Country Inn & Suites by Radisson, Oklahoma City at Northwest Expressway, OK.
No, Country Inn & Suites by Radisson, Oklahoma City at Northwest Expressway, OK doesn't allow dogs.
No, parking facilities aren't available at Country Inn & Suites by Radisson, Oklahoma City at Northwest Expressway, OK.
Yes, Country Inn & Suites by Radisson, Oklahoma City at Northwest Expressway, OK has a gym.