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Summary of reviewsSureStay Hotel by Best Western Oklahoma City West offers a commendable experience for budget-conscious travelers looking for a conveniently located, comfortable stay. Centrally positioned near major highways, the hotel provides easy access for road trippers and is within walking distance of various dining options and shopping centers. Many guests appreciate the location's value for money and the safe, convenient parking directly in front of the rooms. While noise from busy streets can sometimes be an issue, the overall convenience and centrality remain appealing.
Breakfast offerings have room for improvement, with many guests noting the limited variety and lack of hot items. While the breakfast is generally appreciated as a complimentary service, enhancing the selection to include more substantial offerings could align better with guest expectations.
The rooms are a highlight for many visitors, praised for their spaciousness and affordability. Well-equipped with amenities like a coffee machine, microwave, and refrigerator, they offer a comfortable stay with clean and fresh-smelling environments. The beds are repeatedly noted for their comfort, described as "sleeping on a cloud," ensuring a restful night's sleep. Although the bathrooms are smaller than some might expect, guests value the overall cleanliness and modern updates, such as new carpeting.
The hotel maintains a generally clean and well-maintained appearance, though there are occasional reports of superficial cleaning issues. Overall, most guests find the rooms and property to provide a satisfactory level of cleanliness and comfort.
The staff at SureStay earn high marks for their professionalism, friendliness, and attentiveness, often going above and beyond to enhance the guest experience. Their efficient and accommodating nature consistently contributes to a welcoming atmosphere.
Wi-Fi service receives mixed reviews, with some guests enjoying good connectivity, while others encounter speed and signal challenges. Nonetheless, the ability to stay connected is appreciated by many.
Overall, SureStay Hotel by Best Western Oklahoma City West delivers a reliable, value-for-money experience for travelers, underscored by comfortable beds, a caring staff, and an advantageous location. While there are areas for potential improvement, the hotel remains a solid option for those prioritizing affordability and convenience in their accommodations. Show more
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Categories
Hotel with Parking
Free parking is among the amenities offered at this SureStay hotel. Guests can park their vehicles without any additional charge.
Hotel for Honeymoon
3-Star Hotel
Room Types
Queen Room with Two Queen BedsThe quadruple room offers air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a shower. This quadruple room provides heating and a flat-screen TV with cable channels. The unit has 2 beds.
King RoomThe spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a shower. This double room offers heating and a flat-screen TV with cable channels. The unit has 1 bed.
King Room with Roll-In Shower - Disability AccessThe spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. This double room provides heating and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
7.5
Good
Location
SureStay Hotel by Best Western Oklahoma City West boasts a conveniently central location, making it a practical choice for travelers. While the proximity to major highways like I-40 and I-44 offers easy access for road trippers, guests are within walking distance of numerous dining options, including popular chains such as Olive Garden and Texas Roadhouse. The hotel is also near shopping centers, with a Walmart and other shops close by, providing additional convenience for visitors. Many reviews highlight the hotel's great value for money, making it a suitable option for an affordable stay. The area is described as safe, with the advantage of being able to park right in front of the rooms. However, some guests noted that being near busy streets can lead to some noise disturbance. Despite this, the prime location remains a key perk, being ideal for those looking to explore Oklahoma City's attractions or simply needing a comfortable overnight stay.
Breakfast
The breakfast experience at SureStay Hotel by Best Western Oklahoma City West leaves much to be desired. Guests repeatedly express disappointment over the extremely basic and limited options available. The selection includes items such as sweet cereal with milk, toast with margarine and jam, and occasional offerings of mini blueberry muffins, instant oatmeal, and fruits like tangerines and oranges. Many reviews suggest that, given the price, guests expect more substantial hot food options like eggs, bacon, sausage, and waffles. The absence of such items leads to a perception that the breakfast is minimal at best. Some guests also note issues such as rancid orange juice and a lack of hot water, though these were addressed upon complaint. In general, the hotel's complimentary breakfast might benefit from an upgrade to enhance variety and freshness, aligning more closely with typical expectations for a satisfying morning meal.
Rooms
SureStay Hotel by Best Western Oklahoma City West offers guests comfortable accommodations at an affordable price. The rooms are notably spacious, providing enough room for guests to move around easily. Many reviews highlight the room amenities, including a coffee machine, iron, hairdryer, microwave, and refrigerator, which contribute to a convenient stay. The beds are described as comfortable, adding to the overall restful experience. The cleanliness of the rooms is consistently praised, with guests commenting that the rooms always smell fresh and are exceptionally clean, especially considering the price range. The hotel interior is aesthetically pleasing, and updates such as new carpet enhance the modern feel of the accommodations. While the bathrooms may be smaller than expected, the overall room layout and cleanliness are appreciated. With quiet surroundings and well-maintained property, SureStay offers a solid option for budget-conscious travelers seeking a clean, comfortable, and spacious stay in Oklahoma City.
Beds
Travelers visiting the SureStay Hotel by Best Western Oklahoma City West consistently highlight the comfort of the beds as a standout feature of their stay. Guests frequently describe the beds as extremely comfortable, likening them to sleeping on a cloud, which ensures a good night's rest, especially after long journeys. The hotel offers spacious rooms equipped with nice linens, enhancing the overall sleeping experience. While a rare visitor found the bed to be firm, the overwhelming consensus is that the hotel's mattresses are of high quality, providing comfort that leaves a lasting impression. Whether enjoying a king-size bed or simply the overall coziness, guests appreciate the restful and pleasant sleep they experience during their visit.
Cleanliness
When examining guest reviews for the SureStay Hotel by Best Western Oklahoma City West, a mixed picture of cleanliness emerges. On the positive side, many guests noted that rooms were clean, comfortable, and well-maintained, with comments highlighting clean showers and comfortable beds. Some reviewers mentioned the cleanliness of the premises, appreciating the quiet and remodeled appearance. The hotel was also described as clean and inexpensive, suggesting good value for money.
However, not all experiences were ideal. Some rooms were reported as only superficially clean, with issues such as stained sheets and dirty towels detracting from the overall experience. A few reviews noted specific instances of unsatisfactory conditions, such as floors being filthy or unpleasant smells. Nevertheless, for guests simply looking for a clean space to rest for the night, the hotel often met expectations.
Overall, while there's room for improvement, many guests left with positive impressions of the hotel's cleanliness and comfort.
Staff
The staff at SureStay Hotel by Best Western Oklahoma City West have left a lasting impression on many guests with their professionalism, kindness, and attentiveness. The front desk team is noted for being super friendly and accommodating, often going above and beyond to ensure a pleasant stay. Guests frequently highlight the staff's efficiency and promptness in handling processes and addressing any issues that arise, such as room changes. Despite occasional challenges, like being overworked, the team maintains a polite and friendly demeanor. The consistent friendliness and helpfulness of the staff have been key components of guest experiences, creating an inviting and welcoming atmosphere throughout the hotel.
Wi-Fi
The Wi-Fi experience at SureStay Hotel by Best Western Oklahoma City West is a mix of positive and negative feedback. Several guests appreciated the good reception and found the internet to be a convenient amenity during their stay. The wireless internet is viewed as a definite plus for those who need to stay connected. However, some guests did encounter issues with the Wi-Fi, noting either slow speeds or connectivity problems in their rooms. While there are cases of decent internet service, others experienced challenges, likely related to signal strength. Overall, the Wi-Fi quality appears to vary, providing satisfactory service for some guests while leaving room for improvement for others.
3 Star
SureStay Hotel by Best Western Oklahoma City West offers a basic and budget-friendly accommodation option for travelers seeking a clean and safe place to stay. While some reviewers feel that the motel-style setting doesn't quite match its three-star claim, guests frequently highlight the reasonable value for the money. New finishes have been appreciated by visitors looking for practicality over luxury. It's a popular choice for those who find themselves in Oklahoma City regularly, with several guests expressing willingness to return, citing the balance of cost and amenities as a significant advantage.
No, SureStay Hotel by Best Western Oklahoma City West doesn't have any pool.
No, a spa isn't available at SureStay Hotel by Best Western Oklahoma City West.
No, SureStay Hotel by Best Western Oklahoma City West doesn't allow dogs.
Yes, parking facilities are available at SureStay Hotel by Best Western Oklahoma City West.
No, SureStay Hotel by Best Western Oklahoma City West doesn't have a gym.