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Hyatt Regency Greenwich

Old Greenwich , 1800 East Putnam Avenue (Show on Map)

7.1

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hyatt Regency Greenwich is a centrally located and convenient place to stay while visiting family, exploring activities or dining at local restaurants. While some guests had mixed feelings about the breakfast options, the staff was excellent and always willing to deliver to the gazebo area or to-go bags upon request. The hotel offers a range of comfortable and clean rooms with some great amenities and beautiful surroundings, although some guests noted that the rooms could use an upgrade. The staff is friendly and attentive, ensuring that the facility is always clean. The pool and hot tub were warm and inviting, making for a great addition to any stay. While there were some negative comments about the pricing and condition of the parking at the hotel, guests still found it convenient to park on site. Families looking for a nice weekend away with great activities for kids will not regret staying at the Hyatt Regency Greenwich. The beds are a highlight of the stay with guests raving about their comfort. Overall, the majority of guests have had exceptional stays and highly recommend the hotel. The Hyatt Regency Greenwich provides a safe and convenient stay for disabled guests with many positive comments made about the easy accessibility of the hotel.
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Hotel for Honeymoon

Family Friendly Hotel

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Hotel with Swimming Pool

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Hotel with Parking

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4-Star Hotel

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Room Types

Double Room with Atrium View This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

King Room with Atrium View The spacious triple room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This triple room has a wardrobe, a safe deposit box and a TV with cable channels. The unit offers 1 bed.

Double Room with Accessible Tub - Disability Access This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

King Room with Accessible Shower - Disability Access This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

King Room with Accessible Tub - Disability Access The spacious triple room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This triple room features a wardrobe, a safe deposit box and a TV with cable channels. The unit has 1 bed.

Suite The spacious suite has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This suite features a wardrobe, a safe deposit box and a TV with cable channels. The unit has 2 beds.

Double Room with Two Double Beds This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

King Room The spacious triple room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This triple room has a wardrobe, a safe deposit box and a TV with cable channels. The unit offers 1 bed.

Suite The spacious suite features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This suite has a wardrobe, a safe deposit box and a TV with cable channels. The unit offers 2 beds.

Deluxe Double Room with Two Double Beds The spacious quadruple room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This quadruple room features a wardrobe, a safe deposit box and a TV with cable channels. The unit has 2 beds.

Deluxe King Room The spacious triple room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This triple room features a wardrobe, a safe deposit box and a TV with cable channels. The unit has 1 bed.

About Hyatt Regency Greenwich

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Guest Reviews

7.1

Good

Location

Guests who have stayed at the Hyatt Regency Greenwich have praised its convenient and excellent location just outside of Greenwich with easy access to highways and downtown Stamford. Located next to a shopping plaza and surrounded by a busy area, the hotel is still a nice and clean location to relax. Some guests appreciated the indoor arboretum and front lawn to relax under the trees. However, a few reviews mentioned confusing signs for registration and parking and a long walk to the room. Overall, the Hyatt Regency Greenwich is centrally located and a convenient place to stay while visiting family, exploring activities or dining at local restaurants.

Breakfast

Guests at Hyatt Regency Greenwich have mixed feelings about the breakfast options provided by the hotel. Some guests felt that the breakfast was terrible and not worth the money, while others found it to be great and delicious. Due to Covid, the only option for food was through room service, which was delivered to the guests’ rooms in bags or paper plates. Although some guests found this convenient, others were disappointed that there was no breakfast area or continental breakfast included. However, the staff was excellent and always willing to deliver to the gazebo area or to-go bags upon request. Overall, while some guests were not satisfied with the breakfast, others were pleased with the decent price and value to stay in Greenwich.

Dinner

Although the restaurant and bar were closed during guests' stays at the Hyatt Regency Greenwich, many enjoyed the convenience of room service. While some wished for a sit-down option, the room service menu received positive reviews with guests praising the quality of the food. Overall, despite the lack of open dining options, guests were generally satisfied with the meal options provided by the hotel.

Rooms

The Hyatt Regency Greenwich hotel offers a range of comfortable and clean rooms with some reviewers praising the spacious and well-equipped bathrooms, TVs and good-sized rooms. While some guests noted that the rooms could use an upgrade, the hotel is generally described as beautiful, spacious and clean with comfortable beds. However, there were some complaints about noisy neighbours, thin walls and dated furnishings with some signs of wear and tear. Some guests noted that the lighting could be improved and a few rooms were too dark. It was also highlighted that basic amenities such as refrigerators were not available in the rooms. Room service was praised as convenient by several guests, although there were a few complaints about incomplete housekeeping. Overall, while the hotel has its flaws, it is generally considered to be a comfortable and clean option with some great amenities and beautiful surroundings.

Beds

Guests of the Hyatt Regency Greenwich can rest easy knowing that the hotel's beds are a highlight of their stay. Many guests have mentioned how comfortable the beds are, using phrases such as "very comfortable," "comfy beds," and "bed was very comfortable." Cleanliness is also a recurring theme with guests noting that the rooms are clean and spacious and the bedding is comfortable. Even families with young children rave about the accommodations, including a "good crib for our baby for free." Overall, guests can expect a cozy and comfortable stay at the Hyatt Regency Greenwich.

Cleanliness

The Hyatt Regency Greenwich is a beautiful hotel with a great staff that takes pride in cleanliness and housekeeping. Most guests praised the hotel for being extremely clean and comfortable with very clean rooms, crisp and clean bedding and a very clean location overall. The staff is friendly and attentive, ensuring that the facility is always clean. However, there were a few negative comments about dirty rooms, bugs and mildew stains throughout the bathroom making it feel dirty, especially when the hotel is tired and dated in some areas. Some guests complained that their rooms were not cleaned daily or that housekeeping did not come to the room at all. Despite the negative remarks, most guests agreed that the Hyatt Regency Greenwich is a great place to stay with a beautiful view and a clean, safe and friendly environment.

Staff

Hyatt Regency Greenwich provides excellent service with its polite, helpful and welcoming staff. Most guests found the staff wonderful, pleasant and efficient. The hotel is very clean and offers fast and easy check-in. The location is good and the room service options for dinner are excellent. However, a few guests complained about rude and unhelpful staff. Despite this, the majority of the housekeeping staff were friendly and attentive. Overall, the staff was hospitable and helpful, even amidst the COVID situation, making for a lovely stay.

Pool

When it comes to the pool at the Hyatt Regency Greenwich, guests had mostly positive things to say. Many enjoyed taking a dip in the heated salt-water pool, along with the hot tub. Families especially appreciated the access to the pool as it was a great amenity for kids. Guests also noted that the pool and Jacuzzi were a nice size and extremely clear. Despite some complaints about pool furniture being old and breaking down or the water containing particles, many agreed that the pool and hot tub were great. While some guests mentioned strange rules about using the shower in their room instead of the one near the pool, others simply enjoyed the room and pool amenities together. Overall, the pool and hot tub were warm and inviting, making for a great addition to any stay.

Parking

Guests at the Hyatt Regency Greenwich have mixed opinions on the parking situation at the hotel. While some appreciated the convenience of parking right on site, others feel that the fee is too high for self-parking. Some guests had issues with the condition of the parking lot, such as poor paving and confusing signage. There were also mentions of guests feeling upset for being charged extra for parking or feeling that it should be included in the room rate. However, some guests had their parking fees waived during their stay and others appreciated the friendly staff and ease of parking. Overall, while there were some negative comments about the pricing and condition of the parking at the hotel, guests still found it convenient to park on site.

Family

If you are planning a family vacation in Greenwich, Hyatt Regency Greenwich is the perfect place for you! This hotel offers many activities for kids and families to enjoy. Your children will not go thirsty as they are provided with water and juice during their stay. However, it's best to note that the hotel allows pets, which may not be ideal for guests who prefer not to be around them.

For families attending events in Greenwich, staying at the Hyatt is highly recommended as it worked well for many guests. The access to the pool and hot tub is a great amenity that kids will surely love. Plus, the hotel is deemed family-friendly by its guests.

A few things to keep in mind: breakfast is not included and parking is an additional cost. If you are traveling for a corporate event, it may not be the best option as some guests have expressed their concerns.

Nonetheless, guests can still enjoy their stay at the hotel with their companions like this couple who enjoyed their time together with their foster children. There is also a good crib available for guests with babies at no extra cost. Just take note that the double beds may be small for two young children to share.

Overall, families looking for a nice weekend away with great activities for kids will not regret staying at the Hyatt Regency Greenwich.

4 Star

Hyatt Regency Greenwich is an overall great option for those looking for a 4-star stay with superb facilities and friendly staff. The lobby is beautiful and the rooms are clean and comfortable with access to a pool and hot tub being a great amenity for families. However, some guests have noted that the facility is tired and there were general issues with cleanliness such as peeling paint and dusty sconces. Parking is convenient but expensive. Although there is no restaurant/bar, the hotel is located in a convenient area. Despite a few negative comments, the majority of guests have had exceptional stays and highly recommend the hotel.

Accessible

The Hyatt Regency Greenwich provides a safe and convenient stay for disabled guests. Many positive comments were made about the easy accessibility of the hotel for those with disabilities. The reception desk is located in an open space, providing a safe and welcoming environment. The hotel offers handicap rooms and guests appreciate being able to reserve easily accessible rooms. Additionally, the hotel is easy to navigate around. Although some guests noted different amenities in each room, this did not detract from the positive experiences overall. While breakfast is not included, guests commented that paying for breakfast and parking was worth the stay at the hotel. Despite a few minor issues such as confusing entrance and to-go only meals, guests found the hotel to be a great option for those with disabilities.

Yes, Hyatt Regency Greenwich has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Hyatt Regency Greenwich.

Yes, Hyatt Regency Greenwich welcomes dogs.

Yes, parking facilities are available at Hyatt Regency Greenwich.

Yes, Hyatt Regency Greenwich has a gym.

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