Holiday Inn Express Birmingham Oldbury by IHG
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHoliday Inn Express Birmingham Oldbury by IHG, is highly praised for its strategic and convenient location. Positioned conveniently off the M5, it serves as an excellent base for both leisure and business travelers, offering easy access to Birmingham city center, nearby destinations like Dudley, The Black Country and various local amenities such as Asda, B&M, Tesco and McDonald's. Free and ample parking further enhances its appeal. Although there is some noise from busy roads, the overall consensus is that the location provides great value for money.
The breakfast experience at this hotel receives mixed reviews. Many guests commend the varied and plentiful offerings, catering to different dietary needs, including gluten-free options. The breakfast is often described as tasty and substantial, despite occasional mentions of limited vegetarian and vegan choices and the breakfast area sometimes becoming crowded. Overall, guests find it a valuable start to their day.
The dinner options evoke mixed feelings. While freshly made hand-pulled pizza and nachos are lauded, there is disappointment over the limited and pricey menu and a lack of vegetarian options. The bar’s drink offerings and service also receive criticism. However, the proximity to other dining facilities like a next-door pub and carvery is appreciated.
Rooms at the hotel receive generally positive feedback. Guests frequently note their spaciousness, cleanliness and the comfort of large beds. Modern bathrooms and quiet surroundings contribute to a restful stay. However, issues such as room temperature, occasional maintenance problems and varying room sizes do arise. Despite this, the rooms are well maintained and provide a comfortable experience overall.
Cleanliness is a strong suit of the hotel with most guests reporting very clean and tidy rooms. There are occasional mentions of issues like dusty areas and dirty bathroom facilities, but generally, the hotel’s cleanliness is commendable, contributing to a cozy stay.
The staff at Holiday Inn Express Birmingham Oldbury are frequently praised for their friendliness, helpfulness and professionalism. From efficient reception staff to attentive service during breakfast, the team significantly enhances the guest experience. Specific staff members, like Becci and Omar, are singled out for making guests feel very welcome.
The hotel's free WiFi is generally reliable and fast, allowing guests to stream content on in-room smart TVs and use the internet comfortably. While there are occasional mentions of poor reception in specific rooms, overall, the WiFi service is satisfactory.
Parking receives positive feedback for being plentiful, free and convenient. While there are minor complaints about limited parking during busy periods and unexpected charges, most guests find parking easily accessible and valuable.
Families find the hotel welcoming with kid-friendly amenities like activity books and movie nights enhancing their stay. However, some families find the rooms cramped and noted noise and comfort issues. Despite this, the hotel's friendly staff and convenient location make it an appealing choice for families.
Comfortable beds are a highlight with most guests describing them as comfy and spacious. Soft pillows and bedding contribute to a good night's sleep, though some mention issues with bed firmness and sofa beds. Despite these occasional concerns, the majority of guests praise the beds for their comfort.
Overall, the Holiday Inn Express Birmingham Oldbury offers a budget-friendly and comfortable stay that meets the expectations of a three-star hotel. It provides good value for money, particularly noted for its clean and cozy accommodations and excellent staff service. While there are areas for improvement, especially in dining options and room amenities, the hotel remains a practical and comfortable choice for travelers.
Categories
The breakfast experience at this hotel receives mixed reviews. Many guests commend the varied and plentiful offerings, catering to different dietary needs, including gluten-free options. The breakfast is often described as tasty and substantial, despite occasional mentions of limited vegetarian and vegan choices and the breakfast area sometimes becoming crowded. Overall, guests find it a valuable start to their day.
The dinner options evoke mixed feelings. While freshly made hand-pulled pizza and nachos are lauded, there is disappointment over the limited and pricey menu and a lack of vegetarian options. The bar’s drink offerings and service also receive criticism. However, the proximity to other dining facilities like a next-door pub and carvery is appreciated.
Rooms at the hotel receive generally positive feedback. Guests frequently note their spaciousness, cleanliness and the comfort of large beds. Modern bathrooms and quiet surroundings contribute to a restful stay. However, issues such as room temperature, occasional maintenance problems and varying room sizes do arise. Despite this, the rooms are well maintained and provide a comfortable experience overall.
Cleanliness is a strong suit of the hotel with most guests reporting very clean and tidy rooms. There are occasional mentions of issues like dusty areas and dirty bathroom facilities, but generally, the hotel’s cleanliness is commendable, contributing to a cozy stay.
The staff at Holiday Inn Express Birmingham Oldbury are frequently praised for their friendliness, helpfulness and professionalism. From efficient reception staff to attentive service during breakfast, the team significantly enhances the guest experience. Specific staff members, like Becci and Omar, are singled out for making guests feel very welcome.
The hotel's free WiFi is generally reliable and fast, allowing guests to stream content on in-room smart TVs and use the internet comfortably. While there are occasional mentions of poor reception in specific rooms, overall, the WiFi service is satisfactory.
Parking receives positive feedback for being plentiful, free and convenient. While there are minor complaints about limited parking during busy periods and unexpected charges, most guests find parking easily accessible and valuable.
Families find the hotel welcoming with kid-friendly amenities like activity books and movie nights enhancing their stay. However, some families find the rooms cramped and noted noise and comfort issues. Despite this, the hotel's friendly staff and convenient location make it an appealing choice for families.
Comfortable beds are a highlight with most guests describing them as comfy and spacious. Soft pillows and bedding contribute to a good night's sleep, though some mention issues with bed firmness and sofa beds. Despite these occasional concerns, the majority of guests praise the beds for their comfort.
Overall, the Holiday Inn Express Birmingham Oldbury offers a budget-friendly and comfortable stay that meets the expectations of a three-star hotel. It provides good value for money, particularly noted for its clean and cozy accommodations and excellent staff service. While there are areas for improvement, especially in dining options and room amenities, the hotel remains a practical and comfortable choice for travelers.
3-Star Hotel
Located in Oldbury, this hotel offers convenient access to the M5 motorway. It provides comfortable rooms, complimentary breakfast, and essential amenities for a pleasant stay.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Located conveniently off the M5, Holiday Inn Express Birmingham Oldbury offers a great base for anybody traveling to the region. The easy access from the motorway makes it a breeze to find and perfectly situates guests for trips to nearby destinations such as Birmingham city center, Dudley and The Black Country. The proximity to local amenities like Asda, B&M, Tesco and a McDonald's right across the road provides added convenience. Several reviews highlight the ease of accessing attractions such as the Black Country Museum and city venues like convention centers and football grounds.
The hotel's position, while amidst busy roads and a roundabout, does not seem to detract significantly from its appeal with many guests praising the peaceful atmosphere despite the traffic. The free and plentiful parking is another frequent plus mentioned by visitors, making it ideal for those on road trips.
Visitors found the location to be a perfect midway point on longer journeys and praised it for its centrality and accessibility. Additionally, those traveling for business found it convenient to their meeting spots. Even though some guests noted noise from the roads, the overall consensus suggests the perks of the location outweigh this minor inconvenience.
In summary, Holiday Inn Express Birmingham Oldbury excels in providing a strategic and convenient location with good value for money, making it an excellent choice for both leisure and business travelers.
At Holiday Inn Express Birmingham Oldbury, guests have varied opinions about the breakfast experience. Many visitors are pleased with the breakfast offerings, commending the excellent, brilliant and abundant selections that cater to various dietary needs, including gluten-free options. The breakfast is often described as lovely, tasty and substantial with plenty of choices ranging from continental to full English options. Some guests appreciate the fresh and varied selection, noting that it includes thoughtful touches like free-from cereals and bread.
However, some reviewers feel that there could be more vegetarian and vegan options and occasionally point out issues with the quality and temperature of certain items like bacon and sausages. The breakfast area can get crowded and chaotic with some reports of disorganization and limited seating during busy times. Despite these occasional hiccups, many guests find the breakfast to be a valuable and satisfying start to their day with friendly and efficient staff adding to the overall positive experience.
Holiday Inn Express Birmingham Oldbury by IHG, has garnered mixed reviews regarding its dinner options. Guests have praised the freshly made hand-pulled pizza and described the pizza and nachos as really good and beautiful. However, many expressed disappointment over the limited dinner menu, noting that pizza was often the only option available and there were no vegetarian choices. Despite the quality of the pizzas, some guests found them to be too expensive with portion sizes on the smaller side.
The drinks at the bar have received criticism for appearing watered down and the bar's poor and pricey selection did not impress. Service at the bar was also underwhelming with some staff appearing disinterested in serving guests.
On a positive note, the hotel's proximity to good eating facilities, including a next-door pub and carvery, was appreciated. Some guests enjoyed the lovely lunch and nice breakfast with plenty of choices, although others found the cooked breakfast terribly overcooked and the orange juice undrinkable.
Overall, while the hotel’s dinner offerings were generally seen as nice and the pizza as amazing, the limited and pricey menu choices, along with occasional poor service, left room for improvement. Despite these issues, the clean and comfortable rooms and the convenient location contributed positively to the guest experience.
The rooms at Holiday Inn Express Birmingham Oldbury by IHG, receive a mixed bag of feedback, though many aspects stand out positively. Guests regularly noted the spaciousness, cleanliness and well-equipped nature of the rooms. Many appreciated the comfortable and large beds, modern bathrooms and quiet surroundings, making for a restful stay.
The family-friendly accommodations were highlighted, although some found the family rooms cramped for larger groups. Despite this, many guests enjoyed the larger rooms which provided ample space and comfort. A significant number of positive comments also pointed to the daily cleaning and the rooms being consistently spotless.
However, not all feedback was favorable. Several guests mentioned issues with room temperature, describing their rooms as cold and slow to warm up after inserting the key card. There were complaints about the size of some rooms with some finding them too small and cramped, particularly those staying with families.
There were instances of specific maintenance issues such as leaking showers, faulty air conditioning and non-functional room accessories like hair dryers and desk lamps. The decor received varied reactions; while some found it cozy and modern, others felt it was outdated and in need of refurbishment.
In summary, the rooms at Holiday Inn Express Birmingham Oldbury offer a generally comfortable and clean stay with spacious and well-maintained facilities, though attention to minor maintenance issues and room heating could enhance the guest experience.
Many guests at the Holiday Inn Express Birmingham Oldbury by IHG, highlighted the comfort of the beds, describing them as comfy, large and very comfortable. It appears that most found the beds to be clean and spacious with some reporting an excellent night's sleep. Positive mentions include soft pillows, comfortable bedding and options for firm and soft pillows, contributing to an overall comfortable experience.
However, there were some mixed opinions. A few guests mentioned issues with beds dipping in the middle, being too small or hard and noted that sofa beds were often not as comfortable. Some highlighted the need for extra cushions, better mattresses and improvements to sofa bed comfort. Despite these points, the majority of reviews praised the beds for their comfort, suggesting a generally satisfactory sleeping experience.
Holiday Inn Express Birmingham Oldbury by IHG, offers a commendable experience in terms of cleanliness, as reiterated by most guests. The rooms are frequently described as very clean, tidy and comfortable with some guests noting that they were spotless and well-maintained. Many guests also appreciated the clean facilities, modern decor and the general upkeep of the hotel.
However, some areas could benefit from improvement. A few reviews pointed out the cleanliness of carpets and issues like dusty areas, dirty bathroom facilities and unclean cutlery at breakfast. Despite these occasional lapses, the majority of guest feedback highlights the excellent housekeeping, clean linens and the overall cleanliness of communal spaces and guest rooms.
The property is not only clean but also comfortable, providing a cozy stay for both families and solo travelers. While there were isolated reports of inadequate hygiene, particularly in the reception and breakfast areas, the overall impression is positive with many guests commending the hotel's cleanliness and comfortable accommodations.
The staff at Holiday Inn Express Birmingham Oldbury by IHG, consistently receive high praise from guests. They are frequently described as exceptionally friendly, helpful and accommodating. From the moment guests arrive, they are often greeted with a warm and welcoming attitude. Many reviewers highlight the reception staff for their professionalism, attentiveness and efficiency.
Becci and Omar, among the day staff, are specifically mentioned for making guests feel very welcome. Despite some isolated incidents of staff rudeness and a few instances where staff seemed overwhelmed or uninterested, the majority of the feedback points to a positive experience with the hotel's team. Guests appreciated the supportive and courteous nature of the staff, noting that nothing was too much trouble for them.
The staff's helpfulness extends to various areas of the hotel, including during breakfast and throughout guests' stays. Their strong customer service skills, coupled with their friendly demeanor, have made a lasting impression on many. Some guests even noted that the staff went above and beyond to ensure a comfortable and enjoyable stay, including being attentive to special needs and making a fuss of pets.
Overall, the staff's friendliness, professionalism and dedication to excellent service significantly contribute to the positive experiences of guests at this hotel.
The Holiday Inn Express Birmingham Oldbury offers a generally positive experience regarding its WiFi services. Many guests have praised the hotel for providing free WiFi with a strong and speedy connection, enabling activities such as streaming Netflix on the in-room smart TVs. The WiFi is accessible and reliable in various rooms with most guests finding the connection to be usable, good and even excellent. However, there were occasional mentions of poor reception and issues in specific rooms. Overall, the WiFi service at this hotel is satisfactory, providing guests with the convenience and speed necessary for a comfortable stay.
The feedback on parking at Holiday Inn Express Birmingham Oldbury presents a positive outlook from guests who appreciate the availability and quality of the parking spaces. Reviews frequently highlight that there are plenty of free parking spaces and that the parking lot is ample and convenient. Guests mentioned that parking is easily accessible and located next to the hotel, making it a hassle-free experience. The fact that the parking is free and included in the stay is a notable perk, adding value for visitors.
Despite the overall positive remarks, there were a few criticisms. Some guests noted issues such as limited parking at times or unclear parking facilities. A couple of reviews mentioned unexpected charges and parking fines, even after registering their vehicle details at reception. However, these incidents seem to be in the minority when compared to the generally favorable comments about the parking situation.
In summary, the parking at this hotel is generally well-regarded with most guests finding it plentiful, convenient and free, although there are occasional issues with management and availability during peak times.
Holiday Inn Express Birmingham Oldbury by IHG, is a generally welcoming destination for families traveling with children with various positive remarks about its family-friendly environment. Kids seem to particularly enjoy their stays with special touches like towels folded into animal shapes, activity books and even movie nights making for an engaging experience. The staff is noted for being friendly and accommodating, adding to the overall family-oriented ambiance.
The hotel ensures some entertainment for younger guests through amenities like a playroom and free cookies, making it attractive for children. Location-wise, it's convenient and close to family-friendly facilities including a McDonald's, B&M and Costa Park, which adds to its appeal for families planning short stays or vacations.
However, there were some negative reviews regarding room sizes. Several guests found the family rooms to be cramped, making it challenging for larger families or those desiring more space. Noise and comfort levels also emerged as concerns with some families finding the rooms congested and uncomfortable.
Although suitable in many ways for families, a few reviews mentioned specific discomforts for those with special needs, such as non-working exhaust fans in bathrooms or the lack of tub options for bathing younger children.
In summary, while there are areas in need of improvements, Holiday Inn Express Birmingham Oldbury appears to be a delightful and accommodating stay for families, particularly appreciated for its friendly staff, child-centered amenities and convenient location.
The Holiday Inn Express Birmingham Oldbury by IHG, offers a budget-friendly and comfortable experience that largely meets the expectations of a three-star hotel. Guests frequently praise the establishment for providing good value for money with cozy accommodations that prove to be a decent option for travelers seeking affordability.
While the hotel is noted to have a somewhat dated interior and basic amenities, it still manages to meet the standard service and facility expectations typical of a three-star rating. Reviewers often highlight the cleanliness and reasonable size of the rooms, which contribute positively to the overall stay.
Some guests experienced minor inconveniences such as breakfast issues, waiting lines and a dated setup, though these were generally considered livable and within the scope of a three-star service. The staff's ability to promptly address small issues like the need for an iron enhances the service quality.
Overall, the Holiday Inn Express Birmingham Oldbury delivers a predictable three-star experience, fitting for those who prioritize cost-effectiveness and basic comfort during their travels. Though not luxurious, the hotel adequately fulfills the requirements for a convenient and restful stay.
Holiday Inn Express Birmingham Oldbury by IHG, is highly praised by business travelers for its functional and efficient facilities. It offers a range of business amenities, such as conference rooms and a useful business center, positioned as a convenient choice for those traveling on business. Guests frequently mention the property's great location, near the business district and commend the hotel for being business-friendly and providing good support for office work.
The hotel is acknowledged for its comfortable and accessible environment with luggage storage options adding to its convenience. Many guests appreciate the responsive management and overall cleanliness, often describing their stay as exceptional or fantastic.
Although the property is noted to be showing its age and the billing system for business trips could use some improvement, it still maintains a good standard and delivers good value for money. The rooms are described as being of a decent size, adding to the overall positive experience for business travelers.
Holiday Inn Express Birmingham Oldbury, an IHG Hotel, receives largely positive feedback when it comes to accessibility for guests with disabilities. The hotel offers a range of accessible rooms, including those on the ground floor, which many guests found beneficial for ease of access. The ease of access extends to both the building itself and individual rooms with features like ramps, elevators and wheelchair-friendly layouts cited as particularly helpful.
Guests frequently mentioned that rooms were clean, comfortable and equipped with specific accessibility adaptations, such as ample space for wheelchairs. Disabled parking close to the entrance further adds to the convenience for those with mobility issues.
However, some areas need improvement. Although the hotel generally provides good accessibility options, there were occasional issues with maintenance, such as a broken lift and a collapsed shower seat. A few guests also noted the need for better clarity and communication about accessibility features and the occasional lack of a proper bath mat or shower cubicle in some accessible rooms.
Overall, despite a few areas needing attention, the hotel is mostly received positively for its accessibility features, good location and helpful staff, making it a viable option for travelers with disabilities.
Holiday Inn Express Birmingham Oldbury is renowned for its excellent dog-friendly facilities and policies, making it a prime choice for travelers with pets. The hotel welcomes dogs with open arms and provides a dedicated dog-friendly setup, ensuring that pets are treated with care and attention. Guests appreciated the reasonable fee of £25 for their dogs' stay, finding it to be a good value for the services offered.
Dogs are not only allowed but made to feel special with welcoming treats and even a goody bag upon arrival. The hotel's pet-friendly policies extend to allowing dogs to stay in carpeted rooms and accommodating dogs alongside their owners during meal times near the breakfast room. This thoughtful approach has earned numerous positive remarks for the hotel with many noting their dogs were treated like VIPs.
Despite the overwhelmingly positive feedback, there are some suggestions for improvement. A few guests experienced miscommunication about the pet policy and felt that the dog-friendly facilities could benefit from enhancements. Additionally, while the hotel's location was generally considered suitable for pets, some users suggested that more specific amenities for dogs would be a welcome addition.
Overall, Holiday Inn Express Birmingham Oldbury sets a high standard for being dog-friendly and offers a welcoming environment for both pets and their owners, ensuring a pleasant and hassle-free stay.
Location Show Map
Location
The hotel's position, while amidst busy roads and a roundabout, does not seem to detract significantly from its appeal with many guests praising the peaceful atmosphere despite the traffic. The free and plentiful parking is another frequent plus mentioned by visitors, making it ideal for those on road trips.
Visitors found the location to be a perfect midway point on longer journeys and praised it for its centrality and accessibility. Additionally, those traveling for business found it convenient to their meeting spots. Even though some guests noted noise from the roads, the overall consensus suggests the perks of the location outweigh this minor inconvenience.
In summary, Holiday Inn Express Birmingham Oldbury excels in providing a strategic and convenient location with good value for money, making it an excellent choice for both leisure and business travelers.
Breakfast
However, some reviewers feel that there could be more vegetarian and vegan options and occasionally point out issues with the quality and temperature of certain items like bacon and sausages. The breakfast area can get crowded and chaotic with some reports of disorganization and limited seating during busy times. Despite these occasional hiccups, many guests find the breakfast to be a valuable and satisfying start to their day with friendly and efficient staff adding to the overall positive experience.
Dinner
The drinks at the bar have received criticism for appearing watered down and the bar's poor and pricey selection did not impress. Service at the bar was also underwhelming with some staff appearing disinterested in serving guests.
On a positive note, the hotel's proximity to good eating facilities, including a next-door pub and carvery, was appreciated. Some guests enjoyed the lovely lunch and nice breakfast with plenty of choices, although others found the cooked breakfast terribly overcooked and the orange juice undrinkable.
Overall, while the hotel’s dinner offerings were generally seen as nice and the pizza as amazing, the limited and pricey menu choices, along with occasional poor service, left room for improvement. Despite these issues, the clean and comfortable rooms and the convenient location contributed positively to the guest experience.
Rooms
The family-friendly accommodations were highlighted, although some found the family rooms cramped for larger groups. Despite this, many guests enjoyed the larger rooms which provided ample space and comfort. A significant number of positive comments also pointed to the daily cleaning and the rooms being consistently spotless.
However, not all feedback was favorable. Several guests mentioned issues with room temperature, describing their rooms as cold and slow to warm up after inserting the key card. There were complaints about the size of some rooms with some finding them too small and cramped, particularly those staying with families.
There were instances of specific maintenance issues such as leaking showers, faulty air conditioning and non-functional room accessories like hair dryers and desk lamps. The decor received varied reactions; while some found it cozy and modern, others felt it was outdated and in need of refurbishment.
In summary, the rooms at Holiday Inn Express Birmingham Oldbury offer a generally comfortable and clean stay with spacious and well-maintained facilities, though attention to minor maintenance issues and room heating could enhance the guest experience.
Beds
However, there were some mixed opinions. A few guests mentioned issues with beds dipping in the middle, being too small or hard and noted that sofa beds were often not as comfortable. Some highlighted the need for extra cushions, better mattresses and improvements to sofa bed comfort. Despite these points, the majority of reviews praised the beds for their comfort, suggesting a generally satisfactory sleeping experience.
Cleanliness
However, some areas could benefit from improvement. A few reviews pointed out the cleanliness of carpets and issues like dusty areas, dirty bathroom facilities and unclean cutlery at breakfast. Despite these occasional lapses, the majority of guest feedback highlights the excellent housekeeping, clean linens and the overall cleanliness of communal spaces and guest rooms.
The property is not only clean but also comfortable, providing a cozy stay for both families and solo travelers. While there were isolated reports of inadequate hygiene, particularly in the reception and breakfast areas, the overall impression is positive with many guests commending the hotel's cleanliness and comfortable accommodations.
Staff
Becci and Omar, among the day staff, are specifically mentioned for making guests feel very welcome. Despite some isolated incidents of staff rudeness and a few instances where staff seemed overwhelmed or uninterested, the majority of the feedback points to a positive experience with the hotel's team. Guests appreciated the supportive and courteous nature of the staff, noting that nothing was too much trouble for them.
The staff's helpfulness extends to various areas of the hotel, including during breakfast and throughout guests' stays. Their strong customer service skills, coupled with their friendly demeanor, have made a lasting impression on many. Some guests even noted that the staff went above and beyond to ensure a comfortable and enjoyable stay, including being attentive to special needs and making a fuss of pets.
Overall, the staff's friendliness, professionalism and dedication to excellent service significantly contribute to the positive experiences of guests at this hotel.
Wi-Fi
Parking
Despite the overall positive remarks, there were a few criticisms. Some guests noted issues such as limited parking at times or unclear parking facilities. A couple of reviews mentioned unexpected charges and parking fines, even after registering their vehicle details at reception. However, these incidents seem to be in the minority when compared to the generally favorable comments about the parking situation.
In summary, the parking at this hotel is generally well-regarded with most guests finding it plentiful, convenient and free, although there are occasional issues with management and availability during peak times.
Family
The hotel ensures some entertainment for younger guests through amenities like a playroom and free cookies, making it attractive for children. Location-wise, it's convenient and close to family-friendly facilities including a McDonald's, B&M and Costa Park, which adds to its appeal for families planning short stays or vacations.
However, there were some negative reviews regarding room sizes. Several guests found the family rooms to be cramped, making it challenging for larger families or those desiring more space. Noise and comfort levels also emerged as concerns with some families finding the rooms congested and uncomfortable.
Although suitable in many ways for families, a few reviews mentioned specific discomforts for those with special needs, such as non-working exhaust fans in bathrooms or the lack of tub options for bathing younger children.
In summary, while there are areas in need of improvements, Holiday Inn Express Birmingham Oldbury appears to be a delightful and accommodating stay for families, particularly appreciated for its friendly staff, child-centered amenities and convenient location.
3 Star
While the hotel is noted to have a somewhat dated interior and basic amenities, it still manages to meet the standard service and facility expectations typical of a three-star rating. Reviewers often highlight the cleanliness and reasonable size of the rooms, which contribute positively to the overall stay.
Some guests experienced minor inconveniences such as breakfast issues, waiting lines and a dated setup, though these were generally considered livable and within the scope of a three-star service. The staff's ability to promptly address small issues like the need for an iron enhances the service quality.
Overall, the Holiday Inn Express Birmingham Oldbury delivers a predictable three-star experience, fitting for those who prioritize cost-effectiveness and basic comfort during their travels. Though not luxurious, the hotel adequately fulfills the requirements for a convenient and restful stay.
Business
The hotel is acknowledged for its comfortable and accessible environment with luggage storage options adding to its convenience. Many guests appreciate the responsive management and overall cleanliness, often describing their stay as exceptional or fantastic.
Although the property is noted to be showing its age and the billing system for business trips could use some improvement, it still maintains a good standard and delivers good value for money. The rooms are described as being of a decent size, adding to the overall positive experience for business travelers.
Accessible
Guests frequently mentioned that rooms were clean, comfortable and equipped with specific accessibility adaptations, such as ample space for wheelchairs. Disabled parking close to the entrance further adds to the convenience for those with mobility issues.
However, some areas need improvement. Although the hotel generally provides good accessibility options, there were occasional issues with maintenance, such as a broken lift and a collapsed shower seat. A few guests also noted the need for better clarity and communication about accessibility features and the occasional lack of a proper bath mat or shower cubicle in some accessible rooms.
Overall, despite a few areas needing attention, the hotel is mostly received positively for its accessibility features, good location and helpful staff, making it a viable option for travelers with disabilities.
Dog Friendly
Dogs are not only allowed but made to feel special with welcoming treats and even a goody bag upon arrival. The hotel's pet-friendly policies extend to allowing dogs to stay in carpeted rooms and accommodating dogs alongside their owners during meal times near the breakfast room. This thoughtful approach has earned numerous positive remarks for the hotel with many noting their dogs were treated like VIPs.
Despite the overwhelmingly positive feedback, there are some suggestions for improvement. A few guests experienced miscommunication about the pet policy and felt that the dog-friendly facilities could benefit from enhancements. Additionally, while the hotel's location was generally considered suitable for pets, some users suggested that more specific amenities for dogs would be a welcome addition.
Overall, Holiday Inn Express Birmingham Oldbury sets a high standard for being dog-friendly and offers a welcoming environment for both pets and their owners, ensuring a pleasant and hassle-free stay.
No, Holiday Inn Express Birmingham Oldbury by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Birmingham Oldbury by IHG.
Yes, Holiday Inn Express Birmingham Oldbury by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Birmingham Oldbury by IHG.
No, Holiday Inn Express Birmingham Oldbury by IHG doesn't have a gym.
Location Show Map
More Options
