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Summary of reviewsHoliday Inn Express Hotel & Suites Cherry Hills by IHG, proved to be a comfortable and relaxing stay for guests. The pool and hot tub were particularly popular with children enjoying them greatly. While some guests noted paint peeling from the walls, this did not detract from their enjoyment. However, breakfast options were limited and the quality of sausages was poor, leading some to believe that more effort could be put in to provide a better breakfast experience for guests despite the challenges presented by Covid-19. Overall, the hotel's amenities provided an enjoyable stay for guests. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard RoomThis room offers free Wi-Fi and a 32-inch flat-screen TV.
Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Standard King RoomOffering free Wi-Fi and a 32-inch flat-screen TV, this room includes a microwave, a small refrigerator and tea and coffee-making facilities.
Standard Room with Two Queen BedsOffering free Wi-Fi and a 32-inch flat-screen TV, this room includes ironing facilities and a work desk.
Queen Room with Two Queen Beds - Mobility Access Tub/Non-SmokingOffering free Wi-Fi and a 32-inch flat-screen TV, this accessible room includes bathroom grab bars. A microwave, a small refrigerator and tea and coffee-making facilities are also provided.
Queen Suite with Two Queen BedsOffering a spacious separate living area, this suite includes free Wi-Fi and a 32-inch flat-screen TV. A microwave, a small refrigerator and tea and coffee-making facilities are also provided.
One-Bedroom Executive King SuiteOffering a spacious separate living area and an in-room spa bath, this suite includes free Wi-Fi and a 32-inch flat-screen TV.
King Suite with Sofa BedOffering a spacious separate living area, this suite includes free Wi-Fi and a 32-inch flat-screen TV. A microwave, a small refrigerator and tea and coffee-making facilities are also provided.
King Room - Mobility Access/Hearing AccessibleThe unit has 1 bed.
Queen SuiteThe unit has 2 beds.
Queen Room with Two Queen Beds and Sofa BedThe double room provides a sofa. The unit offers 3 beds.
Guest Reviews
8.1
Very Good
Breakfast
Guests at the Holiday Inn Express Hotel & Suites Cherry Hills have raved about the breakfast, describing it as great, flavorful and wonderful. Many guests also praised the good selection and variety of options available at the breakfast bar, while some noted that the grab-and-go breakfast was a great option. For those looking for a treat, the warm cinnamon rolls were touted as excellent. While not all guests loved the breakfast with some describing it as adequate or ok, the majority appreciated the effort put in by the friendly staff, even with restrictions due to COVID. Despite some negative comments about the breakfast buffet, this hotel seems to be trying its best to provide a good breakfast experience for guests.
Rooms
Holiday Inn Express Hotel & Suites Cherry Hills by IHG has updated, clean and comfortable rooms that will make your stay a pleasant one. The hot tub suite is very nice and spacious, perfect for those looking for some extra relaxation. If you encounter any problems with your room, the staff is accommodating and will upgrade you at no extra charge. Guests have noticed that the hotel rooms and common areas are well-maintained with a refreshing clean smell that permeates the space. While some rooms may be small, they don't compromise on comfort and the spacious rooms are a big plus. Unfortunately, some rooms may face out to a brick wall or have stale smells, so it's best to check with the staff before booking. Some guests had issues with the amenities in their rooms, such as broken or missing TVs or sparse bathroom amenities. Additionally, some rooms had issues with cleanliness, such as old food remains and mildew smells. If you're sensitive to noise, be aware that the hotel is right off the highway, so there may be some highway noise, including loud truck brakes. On the other hand, some guests found their rooms to be quiet and peaceful. In summary, if you're looking for clean, comfortable and spacious accommodations, you may find that the Holiday Inn Express Hotel & Suites Cherry Hills by IHG meets your needs.
Cleanliness
The Holiday Inn Express Hotel & Suites Cherry Hills by IHG is a great place to stay if you're looking for clean and well-maintained rooms. In general, guests found the rooms to be very clean and comfortable, while the common areas were also kept clean. The hotel staff do an excellent job at maintaining the cleanliness of the entire hotel. Some guests reported minor issues such as bathroom caulking needing some TLC or a short shower curtain, but these issues did not detract from the overall cleanliness of the hotel. Unfortunately, a few guests did report a dead roach or dried blood on the comforter. Aside from these isolated incidents, guests appreciated the cleanliness of the hotel and found it a great place to stay for a relaxing and clean experience.
Staff
If you're looking for a hotel with friendly staff, Holiday Inn Express Hotel & Suites Cherry Hills is the place to be. Many reviewers, in fact, rave about the staff being a great asset to the hotel. The lady in charge of breakfast is especially noteworthy, as she is described as a pleasure to meet. Even past guests reportedly remembered by some employees, making each stay feel like a welcoming experience. A few isolated negative comments aside, most people found the staff extremely helpful, professional and kind. Some staff members even went above and beyond, such as Robert at the front desk, who earned high praise from guests. The beds are comfortable and the rooms are clean, but it's the friendly and welcoming service that most visitors remember about their stay.
Pool
The pool and hot tub at Holiday Inn Express Hotel & Suites Cherry Hills were a hit with guests. Despite the hot tub being closed for a short period, overall the pool and spa provided a comfortable and relaxing experience for guests. Children in particular enjoyed the pool. While there were some concerns about the paint peeling from the walls, guests still found the pool and hot tub to be enjoyable. Unfortunately, the breakfast options were limited and the quality of the sausages was poor. Although Covid-19 has presented challenges for providing breakfasts to guests, some felt that the hotel could put in more effort to provide a satisfying breakfast.
Yes, Holiday Inn Express Hotel & Suites Cherry Hills by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express Hotel & Suites Cherry Hills by IHG.
No, Holiday Inn Express Hotel & Suites Cherry Hills by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Hotel & Suites Cherry Hills by IHG.
Yes, Holiday Inn Express Hotel & Suites Cherry Hills by IHG has a gym.