Holiday Inn Express Hotel & Suites Ontario by IHG
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Summary of reviewsThe Holiday Inn Express Hotel & Suites Ontario by IHG garners positive feedback across various aspects, contributing to an overall gratifying stay for guests. The hotel's location is particularly convenient, offering easy access to major highways and serving as a practical stopover for travelers despite some road noise due to its proximity to the interstate. The area may be industrial, but the premises are well-maintained, providing a welcoming environment complemented by spacious rooms.
Breakfast at the hotel is a highlight, with guests frequently praising its quality and variety. The selection includes eggs, sausage, and the much-loved cinnamon rolls, offering a delightful start to the day. Freshness and taste are consistently appreciated, and while the use of Styrofoam and plastic utensils receives minor criticism, the overall breakfast experience is considered one of the best by many visitors.
Room cleanliness and comfort are standout elements, with guests noting spaciousness and modern decor updates that contribute to a pleasant stay. The rooms are generally described as bright, comfortable, and well-maintained, with bathrooms receiving particular commendation for their cleanliness. While an isolated remark indicated a lapse in room cleanliness, this seems to be an exception to the general standard of upkeep.
Cleanliness throughout the hotel is a focal point, consistently meeting high standards. The facilities are noted for being well-maintained and super clean, which ensures a comfortable environment for guests. Although there is some feedback about shower heads needing improvement, the overall cleanliness of the hotel remains exemplary.
The staff at the Holiday Inn Express Hotel & Suites Ontario by IHG receive significant praise for their friendly and helpful demeanor. Their good customer service fosters a supportive and welcoming atmosphere, enhancing the guest experience. Although there are rare mentions of less favorable interactions during check-in, the general consensus is that the staff contributes positively to the overall satisfaction of travelers.
Overall, the Holiday Inn Express Hotel & Suites Ontario by IHG delivers a commendable experience with its convenient location, excellent breakfast, clean and spacious rooms, and welcoming staff, making it a preferred choice for many guests.
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Breakfast at the hotel is a highlight, with guests frequently praising its quality and variety. The selection includes eggs, sausage, and the much-loved cinnamon rolls, offering a delightful start to the day. Freshness and taste are consistently appreciated, and while the use of Styrofoam and plastic utensils receives minor criticism, the overall breakfast experience is considered one of the best by many visitors.
Room cleanliness and comfort are standout elements, with guests noting spaciousness and modern decor updates that contribute to a pleasant stay. The rooms are generally described as bright, comfortable, and well-maintained, with bathrooms receiving particular commendation for their cleanliness. While an isolated remark indicated a lapse in room cleanliness, this seems to be an exception to the general standard of upkeep.
Cleanliness throughout the hotel is a focal point, consistently meeting high standards. The facilities are noted for being well-maintained and super clean, which ensures a comfortable environment for guests. Although there is some feedback about shower heads needing improvement, the overall cleanliness of the hotel remains exemplary.
The staff at the Holiday Inn Express Hotel & Suites Ontario by IHG receive significant praise for their friendly and helpful demeanor. Their good customer service fosters a supportive and welcoming atmosphere, enhancing the guest experience. Although there are rare mentions of less favorable interactions during check-in, the general consensus is that the staff contributes positively to the overall satisfaction of travelers.
Overall, the Holiday Inn Express Hotel & Suites Ontario by IHG delivers a commendable experience with its convenient location, excellent breakfast, clean and spacious rooms, and welcoming staff, making it a preferred choice for many guests.
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Guest Reviews
The Holiday Inn Express Hotel & Suites Ontario by IHG boasts a convenient location with its proximity to major highways, making it an ideal stopover for travelers looking for easy access on and off the freeway. Despite being situated next to the interstate, which does result in some noticeable road noise, the hotel remains a pleasant choice for those prioritizing convenience and accessibility. The surrounding area is industrial, but the hotel's well-maintained premises and friendly staff offer a welcoming atmosphere. With spacious rooms and a neat environment, the location efficiently meets the needs of guests seeking practicality on their journey.
The breakfast experience at the Holiday Inn Express Hotel & Suites Ontario by IHG is generally well-received among guests, with many noting its quality and variety. Described frequently as great, excellent, and amazing, the breakfast options offer a good start to the day with a wide selection to choose from. Guests appreciate the variety of foods available, which includes eggs, sausage, and the popular cinnamon rolls. While some reviews mention the use of Styrofoam plates and plastic utensils, the majority praise the freshness and taste of the offerings. Despite occasional crowding in the seating area, the breakfast is highlighted as being one of the best many guests have enjoyed at a hotel, proving to be a consistent delight in their stays.
The rooms at the Holiday Inn Express Hotel & Suites Ontario by IHG are frequently praised for their cleanliness and comfort. Guests often describe the rooms as spacious, with many highlighting the good value given the room size for the cost. Recent updates to the decor have left the spaces feeling modern and inviting, with clean and lined furnishings adding to the sense of comfort. Reviews often mention that the rooms provide everything needed for a pleasant stay, including exceptionally clean bathrooms. However, there was an isolated negative remark regarding room cleanliness, indicating an inconsistency that appears to be an exception to the general standard. Overall, the hotel rooms generally receive positive feedback for being bright, comfortable, and well-maintained.
The Holiday Inn Express Hotel & Suites Ontario by IHG consistently receives high praise for its cleanliness, a crucial factor for many travelers. Guests frequently describe the hotel as very clean, clean and tidy, and exceptionally clean. The facilities are noted to be well maintained, ensuring a clean and comfortable environment throughout. Visitors consistently comment on the hotel's cleanliness, using phrases like super clean and always so clean to emphasize their satisfaction. Besides remarking on the tidy accommodations, some guests find the hotel's accessibility noteworthy. Although there is some feedback about the shower heads needing improvement, overall, the emphasis remains on the impeccable standards of cleanliness at this establishment.
The Holiday Inn Express Hotel & Suites Ontario by IHG is frequently praised for its exceptional staff service, with many guests describing the team as great, friendly, and helpful. The staff consistently provides very good customer service, showing a commendable level of accommodation and geniality. Guests often remark that everyone at the hotel is very nice and willing to assist, contributing to an overall positive experience. However, there are occasional mentions of lapses in guest interactions, such as instances where the check-in staff were perceived as snobby or abrupt. Despite these rare occurrences, the overwhelming sentiment is that the staff play a pivotal role in creating a welcoming and supportive atmosphere for travelers.
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Location
Breakfast
Rooms
Cleanliness
Staff
Yes, Holiday Inn Express Hotel & Suites Ontario by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Express Hotel & Suites Ontario by IHG.
Yes, Holiday Inn Express Hotel & Suites Ontario by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express Hotel & Suites Ontario by IHG.
Yes, Holiday Inn Express Hotel & Suites Ontario by IHG has a gym.
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