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Summary of reviewsCountry Inn Ontario is praised for its advantageous location, offering convenient access to amenities and easy freeway access, making it ideal for travelers exploring the suburbs of Los Angeles. Guests appreciate its proximity to dining options, particularly fast food restaurants, adding to its appeal for those prioritizing convenience and affordability.
While the breakfast experience at the hotel is mixed, some guests enjoy the hearty offerings like waffles in a clean atmosphere. However, inconsistencies in breakfast availability and the limited variety of items have left others wanting more, indicating room for improvement in communication and menu expansion.
Room quality presents varied experiences. While some guests find their accommodations clean and comfortable, many others note the need for significant updates and better maintenance. Reports of cleanliness issues, such as leftover hair and unpleasant odors, point to discrepancies between online representations and actual conditions, suggesting potential guests manage their expectations.
Cleanliness is a critical area of concern, with many guests reporting dirt, unpleasant smells, and maintenance issues. While some mention clean spaces, most feedback highlights neglect, with frequent mentions of pests and dated facilities, affecting overall guest satisfaction.
Despite these challenges, Country Inn Ontario's staff earns high praise for their friendliness and dedication. Guests consistently commend the staff for their warm and helpful service, highlighting their readiness to assist and resolve concerns promptly. This positive interaction enhances the overall guest experience, leaving a lasting impression of the staff's commitment to customer service. Show more
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Categories
Hotel near Golf Courses
Located approximately 1.5 miles from Whispering Lakes Golf Course, this hotel offers convenient access for guests looking to enjoy a round of golf.
Dog Friendly Hotel
Country Inn provides a simple, comfortable stay for guests and their dogs. The hotel offers essential amenities. It is a reliable option for travelers seeking a straightforward and pet-friendly experience.
Hotel with Gym
Features a fitness facility for guests. This hotel provides essential amenities for a comfortable stay.
Hotel with Spa
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
King RoomFeaturing cable TV, this room is equipped with tea and coffee-making facilities, a fridge and microwave.
Queen Room with Two Queen BedsFeaturing cable TV, this room is equipped with tea and coffee-making facilities, a fridge and microwave.
King Room with Spa BathFeaturing a spa bath and cable TV, this room is equipped with tea and coffee-making facilities, a fridge and microwave.
Guest Reviews
5.0
Rated
Location
Country Inn Ontario enjoys a favorable location that is repeatedly highlighted by guests. Situated in a pleasant area, it offers convenient access to a variety of amenities, making it ideal for travelers seeking nearby dining options. Guests appreciate the proximity to fast food restaurants and the ease of finding eateries within walking distance. The hotel sits in a central spot, allowing quick freeway access for those looking to explore the suburbs of Los Angeles during their travels.
This strategic positioning makes it an excellent choice for those whose plans involve the freeway or nearby destinations less than six miles away. While some occasional critique on other aspects of the property may arise, the hotel's location shines as one of its prime advantages. Combining this accessibility with a budget-friendly price creates a compelling option for guests who prioritize convenience and affordability.
Breakfast
Visitors to Country Inn Ontario have mixed feelings about the breakfast experience offered at the hotel. On the positive side, some guests appreciated waking up early to enjoy a hearty breakfast that includes waffles, a classic favorite for many. A clean atmosphere complemented the breakfast experience, adding to the overall sense of satisfaction.
However, there seems to be a recurring issue with the actual availability of breakfast. Several guests reported that breakfast was advertised as included but was not actually offered during their stay. This discrepancy left some feeling misled and disappointed. Additionally, where breakfast was served, there were suggestions for improvement, including a wider selection of items like fresh fruit, scrambled eggs, and sausages to enhance the breakfast variety beyond basic cereal options.
The reviews indicate that while some guests found value in their breakfast experience, others were met with challenges like inadequate food options or absence of breakfast services altogether. It suggests a need for clearer communication regarding breakfast offerings and perhaps an overall enhancement of the breakfast menu to better meet guest expectations.
Rooms
Country Inn Ontario presents a mixed bag of experiences when it comes to room quality. On the positive side, some guests found their rooms to be clean, comfortable, and meeting basic expectations. First impressions can often be pleasant, with a few visitors noting that their rooms looked nice and clean upon entry. However, these positive notes are shadowed by a more prevalent need for significant updates and improved maintenance, as many guests felt that cleanliness was below standard. Issues such as leftover hair, cigarette burns in sheets, and non-functional amenities like jacuzzi tubs have been reported. The presence of unwanted odors, including smoke and strong chemical scents, along with some worn-out elements like doors and floors, detracts from the overall experience. The condition of the property and the incongruity between online photos and reality suggest that potential visitors should manage expectations and be prepared for a mixed stay.
Cleanliness
Country Inn Ontario has been subject to considerable feedback regarding its cleanliness, revealing a range of guest experiences. While some mentioned that the rooms and bathrooms were clean, these sentiments were overshadowed by numerous concerns. Several guests reported issues with dirt on the floors and an unpleasant smell of cigarettes in non-smoking rooms. Instances of mold and pest sightings, such as cockroaches, were frequently noted, affecting the overall experience. The hotel's maintenance has been highlighted as an area in need of improvement, with reports of dated and unkempt facilities, including burnt blankets and writing on the walls. Although there were remarks about the presence of fresh linens and clean bathrooms, the general consensus suggests that cleanliness and upkeep are significantly neglected, impacting the comfort and satisfaction of the guests.
Staff
Nestled in the heart of Ontario, Country Inn stands out not just for its accommodations, but for the unparalleled warmth and dedication of its staff. Guests consistently mention the welcoming atmosphere created by the staff, who are notably friendly and genuinely ready to answer any queries. The front desk service receives praise for its outstanding assistance, with attendants being both pleasant and polite.
Visitors appreciate the good treatment they receive from the reception, highlighted by the incredible patience and customer service skills of the team. The staff's honesty and kindness enhance the overall experience, making guests feel valued and well-cared-for. Despite isolated incidents where a guest experienced room issues, the staff were proactive and accommodating in addressing concerns, showcasing their commitment to ensuring a pleasant stay.
Overall, Country Inn's service is characterized by super helpful and nice people, who significantly contribute to the positive guest experience. Their willingness to help and friendly demeanor make a noticeable difference, leaving guests with fond memories of their visit.
Yes, Country Inn Ontario has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Country Inn Ontario.
Yes, Country Inn Ontario welcomes dogs.
No, parking facilities aren't available at Country Inn Ontario.