Holiday Inn Ontario Airport - California by IHG
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Summary of reviewsHoliday Inn Ontario Airport - California by IHG, enjoys widespread acclaim for its prime location. Conveniently situated near Ontario Airport and easily accessible from the freeway, the hotel is an ideal choice for both air and road travelers. Its proximity to key venues such as the convention center, shopping destinations like Ontario Mills Mall and various dining options further enhances its appeal. Guests particularly appreciate the quiet surroundings and the general cleanliness of the property.
The dining experiences at the hotel receive favorable reviews. Breakfast is praised for its quality and variety, despite not being complimentary for all guests. The inclusive vegetarian options and the convenience of takeout packaging earn additional points. While dinner, especially at the Landings restaurant, is generally well-received for the food quality and pleasant service, there are occasional complaints about pricing and limited options.
The rooms are consistently highlighted for their cleanliness, modern amenities and comfort. Equipped with mini-fridges, coffee makers and microwaves, the rooms cater well to both solo travelers and families. Although there are some mentions of minor issues such as noise and occasional maintenance hiccups, the overall sentiment is positive.
Cleanliness throughout the hotel stands out as a notable strength. Both public areas and individual rooms are maintained to a high standard, contributing to a pleasant and comfortable stay. Minor issues like occasional lapses in towel availability are overshadowed by the general upkeep.
The staff at the Holiday Inn Ontario Airport are frequently commended for their exceptional service. From housekeeping to front desk staff and restaurant personnel, the team is described as helpful, polite and accommodating. Specific individuals often receive special recognition for their outstanding service.
The hotel provides complimentary WiFi with generally reliable connectivity, although some guests had initial connection issues that were promptly resolved.
The pool area receives mixed reviews. While the amenities such as the outdoor jacuzzi and towel service are appreciated, some concerns about cleanliness and maintenance issues are noted. The parking situation is mostly positive with ample, well-lit spaces, although occasional inconvenience due to limited spots near the entrance is mentioned.
Families find the hotel particularly accommodating with suitable amenities and a welcoming atmosphere for children. The family-friendly environment and safe surroundings make it a popular choice for those traveling with kids.
Beds at the Holiday Inn Ontario Airport are generally described as comfortable, contributing to a good night’s sleep. While there are some differing opinions on firmness, most guests find them satisfactory.
Overall, the Holiday Inn Ontario Airport - California maintains a high level of service and cleanliness, supported by an excellent staff. It remains a favored and reliable choice for a comfortable, convenient and pleasant stay in the Ontario area.
Categories
The dining experiences at the hotel receive favorable reviews. Breakfast is praised for its quality and variety, despite not being complimentary for all guests. The inclusive vegetarian options and the convenience of takeout packaging earn additional points. While dinner, especially at the Landings restaurant, is generally well-received for the food quality and pleasant service, there are occasional complaints about pricing and limited options.
The rooms are consistently highlighted for their cleanliness, modern amenities and comfort. Equipped with mini-fridges, coffee makers and microwaves, the rooms cater well to both solo travelers and families. Although there are some mentions of minor issues such as noise and occasional maintenance hiccups, the overall sentiment is positive.
Cleanliness throughout the hotel stands out as a notable strength. Both public areas and individual rooms are maintained to a high standard, contributing to a pleasant and comfortable stay. Minor issues like occasional lapses in towel availability are overshadowed by the general upkeep.
The staff at the Holiday Inn Ontario Airport are frequently commended for their exceptional service. From housekeeping to front desk staff and restaurant personnel, the team is described as helpful, polite and accommodating. Specific individuals often receive special recognition for their outstanding service.
The hotel provides complimentary WiFi with generally reliable connectivity, although some guests had initial connection issues that were promptly resolved.
The pool area receives mixed reviews. While the amenities such as the outdoor jacuzzi and towel service are appreciated, some concerns about cleanliness and maintenance issues are noted. The parking situation is mostly positive with ample, well-lit spaces, although occasional inconvenience due to limited spots near the entrance is mentioned.
Families find the hotel particularly accommodating with suitable amenities and a welcoming atmosphere for children. The family-friendly environment and safe surroundings make it a popular choice for those traveling with kids.
Beds at the Holiday Inn Ontario Airport are generally described as comfortable, contributing to a good night’s sleep. While there are some differing opinions on firmness, most guests find them satisfactory.
Overall, the Holiday Inn Ontario Airport - California maintains a high level of service and cleanliness, supported by an excellent staff. It remains a favored and reliable choice for a comfortable, convenient and pleasant stay in the Ontario area.
Family Friendly Hotel
This Holiday Inn offers amenities suitable for families, including a pool and on-site dining options. It is located conveniently near the airport.
Business Hotel
While specific details about business amenities are not available in the provided information, Holiday Inn hotels generally offer business-friendly amenities such as meeting facilities, business centers, and high-speed internet access.
Hotel with Parking
This hotel provides free parking for guests. It is listed among top options for parking in the area and offers Park Stay Fly packages.
Accessible Hotel
Likely provides standard accessible features, typical of the Holiday Inn brand, but specifics are not detailed in the search results.
Hotel with Gym
Offers a fitness center equipped with cardio and weight-training equipment. On-site dining and other amenities enhance the guest experience.
Hotel with Outdoor Pool
This hotel features an outdoor pool.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
4-Star Hotel
Guest Reviews
Holiday Inn Ontario Airport - California boasts a prime location that guests repeatedly praise for its convenience. Nestled close to the Ontario Airport, the hotel offers easy access for those flying in or out, saving time and stress, particularly compared to navigating the more hectic Los Angeles International Airport. The hotel is also easily accessible from the freeway, making it an excellent choice for travelers who are driving.
Guests mention the convenience of being near the highway, which facilitates smooth travel to and from the hotel. The centralized location is particularly beneficial for attendees of nearby meetings or the convention center, which is just a short walk away. Moreover, the proximity to shopping destinations like the Ontario Mills Mall and various dining options, including a nearby Denny’s, enhances the overall convenience.
The area surrounding the hotel is described as nice and quiet, contributing to a pleasant and relaxed stay. Cleanliness of both the rooms and the public areas of the hotel adds to its appeal, making it a well-rounded option for travelers. While there are mentions of some parking inconveniences and nearby freeway construction, the overwhelmingly positive remarks about the location and ease of access make Holiday Inn Ontario Airport a favored choice for many.
At the Holiday Inn Ontario Airport in California, guests have shared a varied array of opinions regarding the breakfast experience with a notable emphasis on its quality and variety. The breakfast is commended for its excellence with many describing it as great, wonderful, delicious and even phenomenal. Guests appreciated the excellent vegetarian options, including soy milk and were pleased with the variety of hot and cold dishes available. The breakfast buffet received high praise for its generous portion sizes, making it satisfactory in both quality and quantity.
However, it's important to note that the breakfast is not complimentary for all guests. While some reviews mentioned receiving tickets for free breakfast, others highlighted that breakfast is a paid service, costing around $16 to $16.99 per person. Despite this, many felt it was worth every penny. The convenience of packaging breakfast for takeout was also a plus for those on the go.
On the other hand, a few guests mentioned limitations in the variety of breakfast options and some were disappointed by the absence of a complimentary breakfast. Overall, the general consensus leans towards a highly positive breakfast experience with minor caveats about the cost and variety.
Dinner at the Holiday Inn Ontario Airport in California generally receives positive comments from guests. The build-your-own hamburger stands out as a great option and dinners in the café have been praised as excellent with some describing the food as delicious. The hotel restaurant is indeed the only nearby dining option, which makes it convenient for guests. The Landings restaurant, located within the hotel, is frequently mentioned with appreciation for its good food and the pleasant service provided by staff, particularly the bartender Johnny.
However, there are some mixed reviews with a few guests noting that the restaurant service can be very expensive and that on occasion, the restaurant suffers from staffing issues. Challenges like undercooked hamburgers and limited dinner options to hot dogs and tacos have also been noted. Additionally, guests have experienced disappointments with the restaurant being closed on Sundays and Mondays and some unpleasant incidents like domestic disputes affecting their dining experience. Despite these issues, the overall sentiment leans positive, especially regarding the quality of the food.
The Holiday Inn Ontario Airport - California offers a range of room experiences for its guests. On the positive side, many reviews highlight that the rooms are very clean, modern and spacious. The rooms are equipped with useful amenities such as comfortable beds, mini fridges, coffee makers and microwaves. Guests often describe the rooms as comfortable and well-maintained with plenty of space and modern decor.
However, some guests have reported issues that detracted from their stay. Complaints include noise from road traffic, faint odors in the rooms and concerns with cleanliness, such as hair in towels or lingering smells. Lighting and room size were also mentioned as problem areas by a few guests. Additionally, certain rooms had maintenance issues like water damage, non-draining bathtubs and malfunctioning refrigerators.
Despite these drawbacks, many guests found the rooms to be a pleasant and comfortable place to stay with a good balance of amenities and cleanliness. Families might also appreciate the kid-friendly perks such as free meals for children.
In general, the beds at the Holiday Inn Ontario Airport in California receive positive feedback from guests. Many reviewers describe the beds as comfortable with several pointing out that they are well-made and provide a good night's sleep. The king-size beds, in particular, are noted for their comfort and ample size. However, there are some mixed opinions: a few guests find the beds to be a bit too firm or even hard, while others describe them as uncomfortable or small. Despite these occasional criticisms, the consensus leans towards the beds being a restful component of their stay with the majority of guests appreciating the comfort they provide.
Holiday Inn Ontario Airport in California is largely praised for its cleanliness by its guests. Many found the lobby and rooms to be clean, spacious and well-lit. The hotel is noted for being both clean and comfortable, maintaining these standards throughout the property, including the elevators and common areas. Despite being described as a little dated by some, the hotel still manages to uphold excellent cleanliness with several guests repeatedly highlighting this aspect. Cleanliness is a strong point, as the property is updated with no noticeable smoke smells, contributing to a comfortable stay. However, a few reviews pointed out minor issues, such as occasionally not having clean towels provided and noticing a wasp nest between a window and its screen. There were also mentions of the smell of marijuana in the hallways despite the hotel's smoke-free policy and some isolated remarks comparing the room quality to budget accommodations. Nevertheless, the general consensus underscores that cleanliness at Holiday Inn Ontario Airport is thoroughly maintained.
At the Holiday Inn Ontario Airport - California by IHG, guests frequently praise the exceptional and helpful staff who contribute significantly to a positive stay. Housekeeping is described as attentive and diligent, ensuring rooms are spotless. Many guests commend the bartenders and chefs for their superb and friendly service at the hotel’s dining facilities.
The front desk staff consistently receive high marks for being polite, accommodating and welcoming with special recognition given to individuals like Chris for going above and beyond to assist guests. Whether it's offering flexible and efficient service or simply being pleasant and courteous, the team's positive attention to detail stands out.
There are a few mentions of less positive interactions, but the overwhelmingly friendly, supportive and accommodating nature of the staff, from the reception to the transport services, leaves a lasting impression on visitors. The consistent praise for their friendliness and professional demeanor makes the Holiday Inn Ontario Airport a commendable choice for travelers seeking a hospitable and attentive environment.
Holiday Inn Ontario Airport - California offers complimentary WiFi throughout the entire hotel, ensuring guests can stay connected with ease. The free wireless access is reported to have no issues with connectivity, providing a reliable internet experience. However, some guests mentioned initially having trouble connecting and needed to visit the front desk for assistance. Once connected, the WiFi consistently performed well without any lost connectivity. Overall, the availability of free WiFi across the hotel is a strong positive, despite occasional minor hiccups with initial access.
The Holiday Inn Ontario Airport in California offers a mixed experience when it comes to their pool area. Guests have praised the swimming pool as lovely and well-maintained, appreciating amenities like the abundance of towels provided outside. Additionally, the large outdoor jacuzzi has been noted as a positive feature, enhancing the overall pool experience. However, there have been concerns regarding cleanliness with several comments pointing out issues of griminess and dirt in the pool. Broken gates surrounding the pool area have also been mentioned, indicating a need for some maintenance. Despite these drawbacks, the pool remains open for guest use and offers potential for a pleasant experience with some improvements.
The parking situation at the Holiday Inn Ontario Airport - California generally receives positive feedback from guests. Many appreciate the ample and well-lit parking area, highlighting its convenience and safety. The complimentary parking is a notable perk for those staying at the hotel. However, some guests mention that the number of parking spaces can be limited and, at times, not very close to the hotel entrance. Despite these occasional limitations, the overall sentiment is that the parking is good and serves the needs of most visitors efficiently.
Holiday Inn Ontario Airport - California by IHG, offers a welcoming environment for families. The hotel features family rooms, making it a convenient choice for those traveling with children. Guests frequently highlight the fun experiences their kids had during their stays, emphasizing a great atmosphere that supports family activities. Reviews consistently mention the hotel's family-friendly atmosphere and safe environment, which appeal to those who travel with small children or for specific events like gymnastics competitions. The hotel also seems to attract frequent family visitors, further underscoring its suitability for those seeking a pleasant, accommodating place for family trips.
The Holiday Inn Ontario Airport - California by IHG, boasts excellent staff and nice clean rooms that contribute to a great overall service. Guests have consistent praise for this fine hotel's quality, describing their stays as awesome and exceptional. It's a four-star establishment that meets expectations, providing good quality and a really nice, comfortable experience. Many visitors were very pleased and satisfied, noting that everything went perfectly and they would stay again. Previous guests have expressed their intention to continue staying there in the future, signifying a recurring level of enjoyment and a pleasant atmosphere.
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Location
Guests mention the convenience of being near the highway, which facilitates smooth travel to and from the hotel. The centralized location is particularly beneficial for attendees of nearby meetings or the convention center, which is just a short walk away. Moreover, the proximity to shopping destinations like the Ontario Mills Mall and various dining options, including a nearby Denny’s, enhances the overall convenience.
The area surrounding the hotel is described as nice and quiet, contributing to a pleasant and relaxed stay. Cleanliness of both the rooms and the public areas of the hotel adds to its appeal, making it a well-rounded option for travelers. While there are mentions of some parking inconveniences and nearby freeway construction, the overwhelmingly positive remarks about the location and ease of access make Holiday Inn Ontario Airport a favored choice for many.
Breakfast
However, it's important to note that the breakfast is not complimentary for all guests. While some reviews mentioned receiving tickets for free breakfast, others highlighted that breakfast is a paid service, costing around $16 to $16.99 per person. Despite this, many felt it was worth every penny. The convenience of packaging breakfast for takeout was also a plus for those on the go.
On the other hand, a few guests mentioned limitations in the variety of breakfast options and some were disappointed by the absence of a complimentary breakfast. Overall, the general consensus leans towards a highly positive breakfast experience with minor caveats about the cost and variety.
Dinner
However, there are some mixed reviews with a few guests noting that the restaurant service can be very expensive and that on occasion, the restaurant suffers from staffing issues. Challenges like undercooked hamburgers and limited dinner options to hot dogs and tacos have also been noted. Additionally, guests have experienced disappointments with the restaurant being closed on Sundays and Mondays and some unpleasant incidents like domestic disputes affecting their dining experience. Despite these issues, the overall sentiment leans positive, especially regarding the quality of the food.
Rooms
However, some guests have reported issues that detracted from their stay. Complaints include noise from road traffic, faint odors in the rooms and concerns with cleanliness, such as hair in towels or lingering smells. Lighting and room size were also mentioned as problem areas by a few guests. Additionally, certain rooms had maintenance issues like water damage, non-draining bathtubs and malfunctioning refrigerators.
Despite these drawbacks, many guests found the rooms to be a pleasant and comfortable place to stay with a good balance of amenities and cleanliness. Families might also appreciate the kid-friendly perks such as free meals for children.
Beds
Cleanliness
Staff
The front desk staff consistently receive high marks for being polite, accommodating and welcoming with special recognition given to individuals like Chris for going above and beyond to assist guests. Whether it's offering flexible and efficient service or simply being pleasant and courteous, the team's positive attention to detail stands out.
There are a few mentions of less positive interactions, but the overwhelmingly friendly, supportive and accommodating nature of the staff, from the reception to the transport services, leaves a lasting impression on visitors. The consistent praise for their friendliness and professional demeanor makes the Holiday Inn Ontario Airport a commendable choice for travelers seeking a hospitable and attentive environment.
Wi-Fi
Pool
Parking
Family
4 Star
Yes, Holiday Inn Ontario Airport - California by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Ontario Airport - California by IHG.
No, Holiday Inn Ontario Airport - California by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Ontario Airport - California by IHG.
Yes, Holiday Inn Ontario Airport - California by IHG has a gym.
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