La Quinta Inn & Suites by Wyndham Ontario Airport

Ontario 34.07182900, -117.57293400 , 3555 Inland Empire Boulevard (Show on Map)
8.1
Very Good


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Summary of reviewsLa Quinta Inn & Suites by Wyndham Ontario Airport is highly praised for its convenient and accessible location. It is ideally situated near Ontario Airport, making it perfect for travelers. The hotel is also within close proximity to popular attractions like Toyota Arena, Ontario Mills mall and various restaurants and stores, enhancing its appeal. The friendly and helpful staff, good parking facilities and a convenient airport shuttle contribute to a sense of safety and convenience for guests.

The breakfast service generally receives positive reviews with guests appreciating the complimentary breakfast's variety, including options such as waffles, sausages, scrambled eggs and fresh fruits. The breakfast buffet is well-stocked and maintained throughout the morning, although there is room for improvement in catering to dietary restrictions and overall food quality. The pandemic has led to some limitations, but the hotel's efforts to provide breakfast are acknowledged.

Guests find the rooms to be comfortable, spacious and well-equipped with amenities like microwaves, refrigerators and coffee makers. Many guests describe their rooms as clean, quiet and modern, enhancing their overall stay. However, there are occasional lapses in cleanliness and maintenance, such as unpleasant odors and outdated furnishings.

Cleanliness across the hotel elicits mixed responses from guests. While many find the rooms to be clean, some indicate that deeper cleaning is necessary, particularly for carpets and higher floors. The property's well-maintained appearance and pet-friendly policy are positives, but consistent and thorough cleaning practices are advised.

The staff consistently wins high praise for their friendliness, professionalism and helpfulness. Guests often find their check-in experiences smooth and commend specific staff members for their exceptional service. The overall consensus is that the staff significantly enhances the guests' stay.

Guests generally find the Wi-Fi service satisfactory, describing it as strong and fast, which is vital for their connectivity needs. However, some concerns about intermittent connectivity and lack of password protection are noted.

The gym, although small, is well-maintained and sufficiently equipped for a good workout, receiving positive feedback from guests. The pool and hot tub area, while appreciated for its quietness and pleasant environment, has received mixed reviews regarding its cleanliness and maintenance.

Beds at the hotel garner mixed reviews, but many guests find them comfortable and conducive to a good night's sleep. Some note issues such as uncomfortable mattresses and cleanliness concerns.

La Quinta Inn & Suites by Wyndham Ontario Airport provides clean, modern and comfortable accommodations with amenities such as free parking, a gym and beautifully landscaped surroundings. The breakfast selection and affordability make it an excellent choice for budget-conscious travelers, although there is room for improvement in service and updates to the property.

The hotel stands out for its pet-friendly policies, welcoming dogs without additional fees and maintaining a clean environment. Despite occasional concerns about pet-related cleanliness, the overall sentiment remains positive with many pet owners finding satisfaction in their stay.
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Categories
Dog Friendly Hotel
La Quinta is known for being a dog-friendly hotel chain, and this location is no exception. It offers practical amenities and welcomes pets. It is a budget-friendly option for travelers.

Hotel with Swimming Pool
This hotel has an outdoor pool and also provides an airport shuttle. The pool area is well-maintained and offers a relaxing environment.

  Outdoor Pool  


Business Hotel
This hotel offers a 24-hour business center, meeting facilities, and free Wi-Fi. It also provides a free airport shuttle and complimentary breakfast. Meeting space is available.

3-Star Hotel
This hotel offers a comfortable stay with essential amenities. It is conveniently located near the airport, making it a practical choice for travelers.

Hotel with Outdoor Pool
This hotel offers an outdoor pool.

Hotel for Honeymoon

Family Friendly Hotel

Accessible Hotel

Hotel with Gym

Room Types
Double Room with Two Double Beds A flat-screen cable TV is featured in this room. A coffee machine and a seating area with a work desk are also included.

Deluxe King Room A flat-screen cable TV is featured in this room. A coffee machine and a seating area with a work desk are also included.

Executive King Room Providing free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The spacious triple room provides air conditioning, a private entrance, a tea and coffee maker, a wardrobe and a TV with cable channels. The unit offers 2 beds.

King Suite with Sofa Bed Featuring free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite features air conditioning, a private entrance, a tea and coffee maker, a wardrobe and a TV with cable channels. The unit has 2 beds.

Deluxe Double Room with Two Double Beds Offering free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. This family room is air-conditioned and has a TV with cable channels, a private entrance, a tea and coffee maker and a wardrobe. The unit has 2 beds.

Double Room with Two Double Beds and Mobility/Hearing Impaired Access - Non-Smoking Featuring free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned family room features a TV with cable channels, a private entrance, a tea and coffee maker and a wardrobe. The unit has 2 beds.

King Room - Disability Access Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a private entrance, a tea and coffee maker, a wardrobe, as well as a TV with cable channels. The unit offers 1 bed.

Guest Reviews
8.1
Very Good
Location
Located in a convenient and accessible area, La Quinta Inn & Suites by Wyndham Ontario Airport has garnered praise for its prime location. Situated close to the freeway within a business center, the hotel is noted for being a stone's throw from Ontario Airport, making it an ideal spot for travelers. Guests frequently applaud the proximity to various attractions, including Toyota Arena, Ontario Mills mall and an array of restaurants and stores within walking distance or a short drive.

While the hotel’s quiet yet accessible location stands out, guests also appreciate the friendly and helpful staff. The area exudes a sense of safety, complemented by good parking facilities and provided amenities such as a convenient airport shuttle.

The hotel's location amidst a peaceful neighborhood yet near sufficient shopping and dining options adds to its appeal. Whether attending an event, needing a quick airport stay or aiming for local shopping and dining, the strategic positioning of La Quinta Inn & Suites by Wyndham Ontario Airport ensures a pleasant and practical experience for guests.

Breakfast
The breakfast experience at La Quinta Inn & Suites by Wyndham Ontario Airport has garnered a range of feedback from guests. Most guests appreciated the complimentary breakfast, often describing it as great, delicious and better-than-expected. The well-stocked breakfast buffet offered a variety of options, including waffles, sausages, scrambled eggs and fresh fruits, which many found to be plentiful and satisfying. Guests noted that the breakfast service was smooth with items being well-maintained throughout the morning, making it easy for everyone to enjoy.

However, there were some mixed reviews about the breakfast. A few guests felt that the selection was basic and could have included more options, particularly for vegan and gluten-free diets. Some also mentioned that the use of plastic dishes and cutlery detracted from the overall experience. Additionally, several guests noted that the quality of certain items, such as scrambled eggs, could be improved.

The COVID-19 pandemic had a noticeable impact on the breakfast service with some guests expressing disappointment at the limited grab-and-go offerings, which included items like packaged muffins and bananas. Despite these limitations, some guests appreciated the measures taken to provide breakfast during this challenging time.

In conclusion, while the breakfast at La Quinta Inn & Suites by Wyndham Ontario Airport is generally well-received for its variety and quality, there are areas for improvement, particularly in expanding dietary options and ensuring consistent food quality.

Rooms
The rooms at La Quinta Inn & Suites by Wyndham Ontario Airport received mixed reviews from guests with a notable number focused on positive aspects. Many guests praised the rooms for being comfortable and spacious, highlighting their suitability for overnight stays. Cleanliness was frequently mentioned with several guests noting that their rooms were very clean and well-maintained. The size of the rooms was particularly appreciated, described as spacious, large and even huge by some guests.

The rooms came equipped with useful amenities such as microwaves, refrigerators and coffee makers, which were often cited as beneficial. The comfort of the rooms was a recurring theme with multiple guests describing them as comfortable and quiet. The overall design and modernity of some rooms also garnered positive remarks.

However, there were detractors who pointed out several issues. Some guests reported that their rooms smelled unpleasantly of urine or mold. A few others encountered cleanliness problems, such as dirty tubs, neglected showers and even finding a roach. Outdated furnishings and the need for room upgrades were also mentioned multiple times. Inconsistencies with room conditions, such as broken bathtub drains and uncomfortable beds, were noted as well.

For travelers considering a stay, the general takeaways are that while the rooms can offer a comfortable, spacious and well-equipped lodging experience, there are occasional lapses in cleanliness and maintenance that may detract from the overall experience.

Beds
At La Quinta Inn & Suites by Wyndham Ontario Airport, guests have a mixed bag of experiences when it comes to the beds. Many reviewers highlighted the comfortable nature of the beds, noting that they slept well and found the bedding to be clean and cozy. The spacious and big beds were particularly appreciated and the combination of mattress and pillows often received high marks for comfort.

However, there are a few points of contention. Some guests found the beds to be too soft, noisy or even uncomfortable. Issues such as flat pillows, noise from the springs and occasional cleanliness concerns like dog hair and dirty headboards were mentioned. Despite these drawbacks, many guests still found the beds satisfactory enough to highlight the overall comfort they provided during their stay.

The general consensus leans towards a positive experience, especially with the spacious beds and overall comfort, but it’s clear that specific improvements could enhance the sleeping experience even further.

Cleanliness
La Quinta Inn & Suites by Wyndham Ontario Airport has garnered mixed reviews regarding its cleanliness. Many guests have highlighted the hotel's clean and comfortable rooms as standout features, noting that the property is generally well-maintained. Phrases such as clean big room, clean and comfy area and clean and modern were frequently used to describe the positive aspects of the accommodations. Many reviewers found the rooms to be inviting and the staff accommodating, further enhancing the overall experience.

However, some concerns were raised about cleanliness inconsistencies. While many guests reported that their rooms were clean, there were mentions of issues like dirty carpets, questionable stains and some wear and tear. Specific problem areas included carpets needing cleaning, stained bathrooms and general upkeep in certain rooms and parts of the facility. Several comments also pointed out that while the hotel appeared clean overall, deeper cleaning was necessary, especially on higher floors.

Despite these issues, the property itself is considered well-maintained and pet-friendly, which adds to its appeal for travelers with pets. The overall sentiment suggests that while the hotel offers a clean and comfortable environment, there are areas that could benefit from more consistent and thorough cleaning practices. The friendly and accommodating staff were frequently praised, contributing positively to guests' stays.

Staff
The staff at La Quinta Inn & Suites by Wyndham Ontario Airport consistently receives high praise from guests. Described as friendly, professional and helpful, the front desk staff stands out for their excellent service and welcoming demeanor. Guests often highlight the ease and efficiency of check-in, attributing it to the courteous and proficient front desk team. Specific staff members, such as Sonia, Estella, Hilary and Kathy, are remembered for their exceptional kindness and assistance. The shuttle drivers and housekeeping staff also earn commendations for their friendliness and service. Despite occasional negative experiences with a few staff members, the overwhelming consensus is that the staff is attentive, accommodating and goes above and beyond to meet guests' needs, contributing positively to their overall stay.

Wi-Fi
La Quinta Inn & Suites by Wyndham Ontario Airport generally receives positive remarks regarding its Wi-Fi. Guests frequently appreciated the easy connection process and mentioned that the Wi-Fi was great, good, nice, strong and fast. The Wi-Fi works well and often facilitated activities without delays, particularly on laptops. However, some guests did report slower speeds and intermittent connectivity with a few having to resort to using their data. There were occasional issues with the Wi-Fi going in and out and concerns were raised about the lack of a password, posing potential security issues. Despite these concerns, the overall experience with the Wi-Fi leaned positively.

Gym
The gym at La Quinta Inn & Suites by Wyndham Ontario Airport receives positive feedback from guests, highlighting its practical and well-maintained amenities. Despite its small size, the gym is described as useful and sufficient for a workout. Guests appreciate the range of equipment available, noting the presence of weights and good treadmills. The workout room is considered great and well-equipped, making it a convenient option for fitness-minded travelers.

Pool
The pool at La Quinta Inn & Suites by Wyndham Ontario Airport receives mixed feedback from guests. Positively, many visitors describe the pool as nice and appreciate its quiet atmosphere, making it an enjoyable spot for relaxation. The hot tub, in particular, has been highlighted favorably. Several guests found the pool area pleasant and were thrilled to have the space to themselves, enhancing their experience. However, there are recurring concerns about cleanliness with some reviews mentioning cigarette butts, bottle tops and a generally messy environment around the pool. Additionally, issues like smoking near the exit and unclear pool hours have been noted. Improvements in maintenance and communication about pool operations could potentially enhance the overall experience for future guests.

3 Star
La Quinta Inn & Suites by Wyndham Ontario Airport offers clean, modern and comfortable accommodations perfect for family stays. Guests frequently highlight the cleanliness of the hotel, including the tidy rooms and bathrooms. The well-appointed rooms come with useful amenities such as a coffee machine, iron, flatscreen TV and provide a comfortable bed with plenty of pillows. The balcony views also add to the pleasant experience.

The hotel boasts friendly staff, although a few guests noted that service could be improved. Amenities such as free parking, a small gym and beautifully landscaped surroundings contribute to a convenient and enjoyable stay. While some feel the property has slightly declined from its original three-star quality and could benefit from updates, the overall atmosphere remains positive.

The breakfast selection is varied and appreciated by many guests. For the price, the hotel is widely considered a good value, providing a very good to excellent experience for those on a budget. Despite needing some upgrades to regain a higher level of service, La Quinta Inn & Suites by Wyndham Ontario Airport remains a solid option for travelers seeking affordability without sacrificing basic comforts.

Dog Friendly
La Quinta Inn & Suites by Wyndham Ontario Airport offers a welcoming environment for guests traveling with pets. This pet-friendly hotel goes out of its way to ensure that even small dogs feel right at home, making it a great choice for dog owners. Guests appreciate the fact that pets are welcome without any additional fees, which adds to the convenience of staying here. The location itself is described as clean and well-maintained with a charming outside area that adds to the positive experience.

The staff, particularly noted for their pleasant demeanor, contribute to a friendly and accommodating atmosphere. However, some guests have reported issues with pet stains and odors, particularly near exit doors and the occasional sound of dogs barking from other rooms. Despite these minor drawbacks, the overall sentiment is positive with many guests expressing satisfaction with the pet-friendly policies and clean accommodations.


Yes, La Quinta Inn & Suites by Wyndham Ontario Airport has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at La Quinta Inn & Suites by Wyndham Ontario Airport.

Yes, La Quinta Inn & Suites by Wyndham Ontario Airport welcomes dogs.

No, parking facilities aren't available at La Quinta Inn & Suites by Wyndham Ontario Airport.

Yes, La Quinta Inn & Suites by Wyndham Ontario Airport has a gym.

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