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Summary of reviewsHockley Valley Resort is celebrated for its picturesque rural location that offers a serene escape from city life, complemented by the convenience of nearby attractions in Orangeville. Guests are charmed by its tranquil environment and welcoming staff, creating an inviting atmosphere perfect for relaxation.
The resort's breakfast is a notable highlight, providing a delicious and diverse buffet with attentive service, enhancing the positive dining experience set against beautiful surroundings. While dinner receives commendations for the quality and taste of the food and exceptional specialty drinks, guests point out areas for improvement, primarily regarding menu variety, pricing, and some aspects of the restaurant ambiance.
Rooms at Hockley Valley Resort are recognized for their spaciousness and cleanliness, with comfortable beds contributing to restful nights. However, many guests suggest that the rooms require updates and better maintenance to meet contemporary expectations, given the resort’s price point.
Cleanliness across the resort generally receives praise, particularly in rooms and common areas, although some inconsistencies in housekeeping standards are noted, such as the need for more attentive maintenance in certain facilities.
The staff at Hockley Valley Resort consistently earns acclaim for their friendliness and efficiency, with special acknowledgment for their remarkable service at the front desk and restaurants. Their dedication enhances the guest experience, overshadowing minor issues regarding staffing at the bar during evenings.
The pool area, featuring a hot tub and sauna, is well-maintained and esteemed by families for its appeal, although guests occasionally express a desire for a larger indoor pool. Overall, the comfort of the beds is largely appreciated, further contributing to a restful stay.
In essence, Hockley Valley Resort offers a delightful retreat with its beautiful location and accommodating staff, delivering memorable experiences despite some areas that could benefit from enhancements and modernization. Show more
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Categories
Resort near Golf Courses
Hockley Valley Resort features its own 18-hole championship golf course on the property. Guests have direct access to golfing facilities and packages.
Resort for Honeymoon
Located in Orangeville, this resort offers a variety of activities including golf and spa treatments. Its scenic setting and diverse amenities make it suitable for a romantic and active honeymoon.
Resort with Spa
Hockley Valley Resort provides a comprehensive spa experience with a range of treatments and wellness programs. It focuses on providing a relaxing and rejuvenating escape.
Resort with Outdoor Pool
Offers both indoor and outdoor pools with scenic views of the Hockley Valley. The resort provides a relaxing atmosphere and various recreational activities.
Luxury Resort
Resort near Ski Resorts
Romantic Resort
Resort with Swimming Pool
Indoor Pool Outdoor Pool
Accessible Resort
Resort with Gym
4-Star Resort
Resort with Indoor Pool
Room Types
Premier Queen Room with Two Queen BedsThis modern room features a flat-screen cable TV and coffee and tea-making facilities.
The rates for this room are for 2 guests. The maximum occupancy for this room is 4 guests (see hotel policies).
Single RoomFeaturing a balcony, this single room also provides air conditioning, a coffee machine and a flat-screen TV. The unit offers 1 bed.
Deluxe Double RoomThe spacious double room offers air conditioning, a coffee machine and a balcony. The unit offers 3 beds.
StudioThe studio offers air conditioning, a coffee machine, a safe deposit box and a flat-screen TV. The unit offers 1 bed.
King SuiteThe spacious suite provides air conditioning, a coffee machine, a safe deposit box, as well as a flat-screen TV. The unit offers 1 bed.
Executive SuiteGuests will have a special experience as this suite provides a fireplace. The spacious suite offers air conditioning, a coffee machine, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.
King StudioBoasting a balcony, this studio also features air conditioning, a minibar and a flat-screen TV. The unit has 2 beds.
Superior SuiteGuests will have a special experience as this suite provides a fireplace. The spacious suite offers air conditioning, a coffee machine, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.
SuiteThe spacious suite provides air conditioning, a coffee machine, a safe deposit box and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
7.4
Good
Location
Nestled amidst picturesque rural landscapes, Hockley Valley Resort boasts a breathtaking location that captivates guests with its serene and tranquil atmosphere. The resort offers a respite from the hustle and bustle, positioned away from the din of city life, allowing visitors to relish in the beauty of nature. The setting is not only lovely but also provides easy access to nearby trails, perfect for those seeking peaceful strolls or hikes through the scenic terrain. Proximity to Orangeville adds a touch of convenience, offering a variety of activities for those eager to explore beyond the resort's borders. The combination of beautiful surroundings, modern facilities, and accommodating staff creates an inviting environment where guests feel warmly welcomed. Whether relaxing by the impressive outdoor pool or enjoying a hearty breakfast overlooking stunning views, the location sets a perfect backdrop for a memorable stay.
Breakfast
Hockley Valley Resort is a popular destination for guests seeking a satisfying morning meal experience. The breakfast offerings are frequently praised for their excellence, with many noting that it exceeded expectations. Guests appreciate the buffet style, which provides a wide selection of fresh and high-quality options that cater to diverse tastes. The breakfast is often described as delicious and plentiful, perfectly complementing the resort's beautiful location. Friendly staff contributes to the positive dining experience, ensuring that service is attentive and welcoming. While most reviews highlight the standout quality and variety, there are a few isolated instances where guests mention the temperature of the food not meeting expectations. Overall, the breakfast at Hockley Valley Resort is a highlight that adds to a relaxing and enjoyable stay, leaving guests satisfied and eager to return.
Dinner
Hockley Valley Resort offers a dining experience that, while having areas for improvement, is highlighted by several notable positives. Guests often praise the quality and taste of the food, with many describing it as fantastic and well-prepared. The specialty drinks are frequently noted as amazing, enhancing the overall dining experience. The restaurant service receives commendations for its kindness and attentiveness, ensuring that guests feel well taken care of during their meals.
Despite the limited dinner menu, diners generally report enjoying their meals, especially during special occasions like New Year's Eve, which delivers on taste expectations. However, some guests have raised concerns about certain aspects, such as the kitchen hours and additional charges for items like bread and sparkling water. The atmosphere of the restaurant is occasionally questioned due to outdated decor and its cleanliness. Pricing is another area where guests feel there is room for improvement, noting that the experience can come across as overpriced for what is offered. Nevertheless, room service emerges as a standout feature, delivering a phenomenal experience that many guests appreciate.
Rooms
Hockley Valley Resort offers spacious rooms, providing plenty of space for guests to unwind. The rooms are consistently praised for their cleanliness, with comfortable beds and soft bedsheets enhancing the overall experience. Despite these positives, many guests feel that the rooms are in urgent need of updates. Furnishings and fixtures appear to be significantly worn and stylistically outdated, needing renovations or a makeover to meet contemporary standards. The bathrooms are noted to be small and some rooms require repair and better maintenance. Given the price point, expectations are often higher regarding the room conditions. The resort's enchanting surroundings and lovely wedding facilities contribute positively to the atmosphere, though improved room amenities would boost the overall guest experience considerably.
Beds
Hockley Valley Resort generally receives positive feedback when it comes to the comfort of its beds. Many guests have enjoyed restful nights, praising the beds for being comfortable and even extremely comfortable. The addition of newer bedding has been noted as an enhancement to the overall sleeping experience. Kids, in particular, have reportedly loved both the pools and the comfort of the beds. While the majority of reviews highlight the cozy appeal of the beds, a few guests have encountered issues such as sloping mattresses and squeaky frames, suggesting that the experience can vary. Nonetheless, the predominance of positive comments indicates that Hockley Valley Resort largely provides a pleasant sleeping environment.
Cleanliness
Hockley Valley Resort appears to be a mixed bag when it comes to cleanliness, with a strong emphasis on clean accommodations but some notable shortcomings. Guests frequently commented on the cleanliness of the rooms, highlighting them as a positive aspect of their stay. The resort environment, including common areas and lobbies, also garnered praise for cleanliness, presenting a well-maintained and pleasant atmosphere. Some visitors appreciated the quiet and peaceful setting alongside the clean facilities.
However, it seems that some areas could benefit from updates and more attentive cleaning. Issues such as stained carpeting in the breakfast room, dusty surfaces, and an unclean coffee maker and fridge suggest inconsistencies in housekeeping standards. Furthermore, while the indoor pool appeared clean, concerns over its maintenance arose once guests made closer contact.
Staff interactions were a bright spot, featuring friendly and accommodating service that contributed positively to the overall experience. Nonetheless, there seems to be room for improvement in training, as some staff appeared nervous and unsure of their responsibilities.
Overall, the cleanliness of Hockley Valley Resort is generally satisfactory but not without blemishes that detracted from some guests' experiences. With a focus on consistency and attention to detail, the resort could enhance its appeal significantly.
Staff
At Hockley Valley Resort, guests consistently highlight the admirable qualities of the staff throughout various areas of the hotel. The front desk seems to leave a particularly strong impression, with numerous reports of exceptional service marked by friendliness and efficiency. Receptionists are repeatedly described as welcoming, with Sarah at the front desk receiving special mention for her outstanding assistance. The restaurant staff also garners high praise for their exceptional service and attentiveness. Overall, guests describe the staff as incredibly helpful, accommodating, and consistently kind. While there are a few notes about inadequate staffing and slow service at the bar in the evening, the prevailing sentiment is that the hospitality provided is outstanding. Even amidst scenic views and a beautiful setting, it's the warmth and dedication of the Hockley Valley Resort staff that truly enhance the guest experience.
Pool
The pool area at Hockley Valley Resort receives positive remarks for being enjoyable and well-maintained. Guests appreciate the inclusion of a hot tub and sauna alongside the swimming pool, noting that the temperatures in these amenities are just right. Families, in particular, highlight that the pools are a hit with kids, offering ample entertainment. While the swimming pools are frequently described as lovely and beautiful, some guests feel the size of the indoor pool could be larger to better match the hotel’s overall capacity. The pool facilities, including the sauna and hot tub, are consistently deemed excellent despite occasional minor cleanliness concerns. Overall, the pool area adds a delightful touch to the resort experience, though there is room for improvement in other areas, such as room service dining options.
Yes, Hockley Valley Resort has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hockley Valley Resort.
No, Hockley Valley Resort doesn't allow dogs.
No, parking facilities aren't available at Hockley Valley Resort.