Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsEmbassy Suites by Hilton Orlando International Drive Convention Center consistently impresses guests with its prime location on International Drive, providing easy access to an array of restaurants, bars, shops and popular attractions like Universal Studios, SeaWorld and Walt Disney World. This central position offers the convenience and safety of being close to entertainment options, shopping centers and multiple dining choices, making it a perfect base for exploring Orlando.
The hotel's complimentary breakfast is a standout feature, receiving high praise for its variety and quality. Offerings include hot breakfasts with eggs made to order, waffles, bacon, fruit, cereal and gluten-free options, making it a satisfying start to the day. While the breakfast area can get crowded at times, the friendly and attentive kitchen staff maintain a positive dining experience.
Guests also appreciate the hotel's complimentary happy hour, which features a good selection of snacks and drinks, creating a relaxed and enjoyable atmosphere in the evenings. This hospitality extends to the daily evening reception with light snacks and drinks, contributing to a memorable stay.
The spacious and comfortable rooms are another highlight, especially appreciated by families. Suites are well-equipped with amenities such as microwaves, refrigerators and coffee makers and often described as clean and accommodating. However, some reviews note that certain rooms feel dated and report occasional cleanliness issues.
Cleanliness standards are generally high with many guests describing the hotel as spotless and well-maintained. Housekeeping receives positive reviews for its efforts, although some guests reported sporadic lapses, including uncleaned areas and dated facilities in need of better upkeep.
The hotel staff consistently receive high marks for their friendliness and helpfulness, enhancing the overall guest experience. Names like Johnny, Hira, Ian, Jermaine, Julia, Anna, Peter and Marsha frequently appear in reviews for their exceptional service, from the front desk to the cleaning and breakfast staff.
Guests give mixed reviews regarding the Wi-Fi service. While many commend its speed and reliability, others report issues with connectivity and unexpected additional charges for premium packages. Similarly, the gym is generally praised for being well-equipped and clean despite its smaller size, offering a decent space for daily workouts.
The pool facilities, including both indoor and outdoor options, provide a relaxing and fun environment, particularly appreciated by families. While some guests noted maintenance issues, the clean, heated pools and jacuzzi enhance the overall recreational options.
Parking at the hotel presents a mixed experience with praise for its convenience and security tempered by frequent complaints about the high daily fees. Some guests express dissatisfaction with unannounced charges and difficulties with the parking process.
Overall, Embassy Suites by Hilton Orlando International Drive Convention Center offers a family-friendly, comfortable and conveniently located stay with commendable amenities and exceptional staff service, shaping a positive and memorable Orlando experience. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
As an Embassy Suites by Hilton property, this hotel implements Hilton's global sustainability commitments, which include a focus on reducing energy and water consumption, and minimizing waste through programs like the LightStay system. It also participates in the brand's initiatives to reduce single-use plastics.
Business Hotel
Embassy Suites by Hilton Orlando International Drive Convention Center offers business-friendly services. Its proximity to the convention center is advantageous for business travelers.
Accessible Hotel
This hotel offers accessible rooms and paths of travel from arrival to the lobby area, as well as to accessible Guest rooms, restaurants, shops, meeting rooms, business centers, pools, exercise facilities and laundry facilities. Designated parking areas are available for Guests with disabilities.
3-Star Hotel
Features spacious suites and is located on International Drive near the convention center. Provides convenient access to attractions and convention facilities.
Hotel with Indoor Pool
This hotel offers separate indoor and outdoor swimming pools, complete with hot tubs and a kiddie pool. The indoor pool is described as a deluxe facility and was completely renovated in 2016, ensuring a modern and well-maintained environment.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Hotel with Parking
Hotel with Gym
Hotel with Outdoor Pool
Room Types
One-Bedroom King Suite with Sofa BedThis spacious, non-smoking suite features a full-sized sofa bed, marble bathroom vanity, and 2 flat-screen TVs. A dining table and a wet bar with a refrigerator and microwave are included.
One-Bedroom Suite with Two Double Beds and Sofa BedThis spacious, non-smoking suite features a full-sized sofa bed, marble bathroom vanity, and 2 flat-screen TVs. A dining table and a wet bar with a refrigerator and microwave are included.
One-Bedroom King Suite with Sofa Bed - Allergy FriendlyThis spacious, non-smoking suite features a full-sized sofa bed, marble bathroom vanity, and 2 flat-screen TVs. A dining table and a wet bar with a refrigerator and microwave are included.
One-Bedroom King Suite - Disability Access with Bath TubThis spacious, non-smoking suite features a full-sized sofa bed, marble bathroom vanity, and 2 flat-screen TVs. A dining table and a wet bar with a refrigerator and microwave are included.
.
One-Bedroom King Suite - Hearing Disability AccessThis spacious, non-smoking suite features a full-sized sofa bed, marble bathroom vanity, and 2 flat-screen TVs. A dining table and a wet bar with a refrigerator and microwave are included.
One-Bedroom King Suite with Roll-In Shower - Mobility AccessThis spacious, non-smoking suite features a full-sized sofa bed, marble bathroom vanity, and 2 flat-screen TVs. A dining table and a wet bar with a refrigerator and microwave are included.
One-Bedroom Suite with Two Queen Beds and Sofa BedThis spacious, non-smoking suite features a full-sized sofa bed, marble bathroom vanity, and 2 flat-screen TVs. A dining table and a wet bar with a refrigerator and microwave are included.
One-Bedroom Suite with Two Queen Beds and Sofa Bed - Allergy FriendlyThis suite features air conditioning and a flat-screen TV.
Queen Suite with Two Queen BedsThis suite provides air conditioning and a flat-screen TV.
King Suite with Sofa Bed and BalconyThis suite features air conditioning, a seating area and a flat-screen TV with cable channels.
King Suite with Sofa Bed
Guest Reviews
8.3
Very Good
Location
Embassy Suites by Hilton Orlando International Drive Convention Center boasts a prime location that consistently impresses guests. The hotel is ideally situated on International Drive, placing visitors in the heart of the action. This strategic spot provides easy walking access to a plethora of restaurants, bars, shops and key attractions. It's particularly convenient for those looking to explore theme parks like Universal Studios, SeaWorld and Walt Disney World, as well as attending events at the convention center.
Guests frequently highlight the hotel's proximity to entertainment options, shopping centers and multiple dining choices. The central location also makes it simple to navigate around the city, whether utilizing public transport or a short drive to major spots. Safety, security and the convenience of being near everything from parks to restaurants are particular points of praise.
The surrounding area is vibrant with numerous activities and leisure pursuits available within walking distance. Icon Park and various museums add to the appeal for tourists. Overall, the location of Embassy Suites by Hilton Orlando International Drive Convention Center ensures a fulfilling and hassle-free stay for those eager to experience the best of Orlando.
Breakfast
Embassy Suites by Hilton Orlando International Drive Convention Center receives impressive praise for its breakfast offerings from its guests. Many reviewers highlight the breakfast as one of the standout features, frequently described as amazing, awesome and delicious. The breakfast is praised for its variety and completeness, featuring a wide selection of options, which includes gluten-free breads, custom omelettes and even Mickey Mouse waffles.
Guests appreciate the hearty, full breakfast buffet which they find nutritious, rich and well-served. The inclusion of hot breakfast items like eggs made to order, waffles, bacon, fruit and cereal contribute to a satisfying start to their day. The complimentary breakfast service is noted for its quality and abundance, often making guests feel they are getting great value for their stay.
The breakfast area is generally described as clean and spacious, although a few guests noted occasional issues like crowded conditions or the need for better cleanliness around the buffet stations. Despite this, the attentive and friendly kitchen staff, along with the excellent array of food choices, contribute to a positive breakfast experience that many guests find memorable.
The breakfast service also includes extended hours and guests frequently commend the atmosphere and overall setup of the breakfast arrangements. The complementary breakfast is often highlighted as one of the best features of the hotel, adding significant value and enhancing the overall guest experience.
Dinner
Visitors to the Embassy Suites by Hilton Orlando International Drive Convention Center consistently highlight their positive experiences with the food and beverage offerings, particularly emphasizing the complimentary happy hour. Guests appreciate the daily happy hour event, which features a good selection of snacks and drinks, creating a relaxed and enjoyable atmosphere. The provision of complimentary drinks and snacks every evening is frequently noted as a standout perk, enhancing the overall stay.
The hotel's breakfast service also receives praise for its attentive and friendly staff, along with the cook-to-order option. Complimentary drinks and welcoming reception drinks further enhance the appeal. Some guests also mention the evening snacks as a delightful addition. These extra perks contribute significantly to guest satisfaction, making the hotel's dining experience a memorable part of their visit.
Rooms
At Embassy Suites by Hilton Orlando International Drive Convention Center, guests frequently praise the spaciousness and comfort of the rooms, describing them as large, well-equipped and perfect for families. The suites often feel like mini apartments, featuring multiple rooms with amenities such as microwaves, refrigerators and coffee makers. Cleanliness is a highlight for many with several guests noting that their rooms were very clean upon arrival.
However, the reviews also mention some areas in need of improvement. Many rooms appear dated with worn furniture and fixtures and some reports of musty odors and cleanliness issues, such as dirty tubs and uncleaned dishes. Despite these shortcomings, the comfort-level remains high with many appreciating the comfortable beds and quiet atmosphere.
Overall, the general consensus points to a mixed experience regarding room maintenance but highlights the exceptional room size and comfort, making it a popular choice for many visitors seeking spacious accommodations in Orlando.
Beds
The beds at Embassy Suites by Hilton Orlando International Drive Convention Center generally receive positive feedback. Guests frequently describe the beds as comfy, super comfortable and even some of the most comfortable they've ever experienced. Cleanliness is also highlighted with remarks about clean sheets and blankets. Spacious bedrooms and good pillows add to the overall comfort. However, there are notable issues with sofa beds, often described as uncomfortable, awful and even unusable. Occasional complaints extend to the main beds being too soft, hard or outdated, at times accompanied by a musty smell. While some guest experiences were marred by dirty linens or pillows, the consensus leans heavily towards a comfortable and pleasant rest experience.
Cleanliness
Embassy Suites by Hilton Orlando International Drive Convention Center garners mixed reviews with regard to cleanliness. The consensus from many guests is notably positive: the hotel is often described as very clean with adjectives like spotless, tidy and well-maintained frequently used. Visitors commend both the general cleanliness of the facility and specific areas such as the bathrooms, common areas and breakfast buffet. Housekeeping is generally praised for doing a superb job, keeping the rooms and facilities in excellent condition.
On the downside, several reviews highlight recurring issues. Some guests reported instances where rooms were not cleaned prior to check-in and specific cleanliness concerns, like dirty floors and neglected pool areas, were mentioned. Additionally, certain parts of the property, including the elevators and the indoor pool’s floor, are noted to be in need of better upkeep and occasional renovations.
Recurring complaints about cleanliness include dirty carpets, moldy bathroom curtains and unpleasant odors in rooms and the lobby. Issues with cleaning not being performed daily were also mentioned by some guests. While the housekeeping team generally receives high praise, these lapses indicate that experiences can vary.
Overall, while many guests find the hotel environment clean and comfortable, there are notable exceptions that future visitors might want to consider.
Staff
The staff at Embassy Suites by Hilton Orlando International Drive Convention Center consistently receive high praise from guests for their friendliness and helpfulness. Many reviews highlight the team’s courteous and accommodating nature, describing them as very pleasant and extremely helpful. Specifically, the front desk and receptionists are often mentioned for their attentiveness and professionalism with several standout employees like Johnny, Hira, Ian, Jermaine, Julia, Anna, Peter and Marsha providing exceptional service.
Guests appreciate the supportive and kind demeanor of the entire staff, noting the excellent customer service that enhances their overall experience. The cleaning and breakfast staff also garnered positive feedback, contributing to a comfortable and welcoming environment. Despite some isolated incidents of staff being unprofessional or unwelcoming, the overall sentiment reflects a high standard of care and diligence from the hotel employees.
This strong focus on hospitality ensures that visitors feel valued and well-attended, making their stays memorable and satisfying.
Wi-Fi
Embassy Suites by Hilton Orlando International Drive Convention Center offers a mixed experience with its Wi-Fi services. On the positive side, many guests praised the Wi-Fi connection, describing it as excellent, great and strong. The Wi-Fi was noted to be dependable and often fast, providing good service when it worked well. Visitors appreciated the free Wi-Fi offering in many instances, mentioning that it typically manifested good speed and reliability.
However, several guests encountered issues with the Wi-Fi. Some found the service tricky or less intuitive, mentioning occasional slowness or connection problems. A few reviews noted alarming incidents with Wi-Fi access and there were mentions of service needing fixes. An annoyance for some was the additional charge for robust Wi-Fi packages, ranging from $7 to $10 per day, despite the advertisement of free Wi-Fi, which led to some confusion and dissatisfaction. Despite these mixed reviews, many guests found the Wi-Fi service to be generally decent and functional during their stay.
Gym
The gym at Embassy Suites by Hilton Orlando International Drive Convention Center generally receives positive feedback from guests. While a few noted that the gym is smaller in size and could use some improvements, many appreciated that it is well-equipped and good for daily workouts. Guests described the fitness room as clean and adequate with good facilities, making exercising convenient during their stay. Overall, the gym is considered decent and available for use, providing a sufficient space for fitness routines.
Pool
The Embassy Suites by Hilton Orlando International Drive Convention Center offers a variety of pool options that have received mixed feedback from guests. Many visitors appreciated that the indoor and outdoor pools are clean, well-sanitized and open until late. The presence of both a heated pool and a jacuzzi enhanced their stay, providing a relaxing amenity. Particularly appreciated was the lack of overcrowding during the day and the fun atmosphere both pools contributed to.
On the positive side, several guests enjoyed the palm trees surrounding the pool area and remarked on how nice and relaxing the pools were. The heated and clean pools, along with the jacuzzi, made for a pleasant experience for many.
However, some guests pointed out areas for improvement. The outdoor pool, while clean, was noted to be on the small side and sometimes crowded. Additionally, the indoor pool faced issues such as poor ventilation and was occasionally described as dirty or poorly maintained. The pool area itself was seen as needing work with some descriptions indicating the need for better maintenance and attention to details like the fence and pool door. Guests also experienced some inconveniences like a cold jacuzzi at night and a small pool in contrast to the advertised photos.
Though there were some shortcomings, such as the noise from the nearby highway and occasional lapses in cleanliness and maintenance, the overall impression was that of a nice and enjoyable pool area that added value to their stay. The fitness room also complemented the pool facilities, providing an additional recreational option for guests.
Parking
Guests have noted mixed experiences with parking at Embassy Suites by Hilton Orlando International Drive Convention Center. Many praised the convenience and security of the parking with some mentioning ample and secure parking spaces close to the hotel entrance. However, a frequent point of contention is the cost with many considering the fees—ranging from $18 to $22 per day—to be high and even excessive. Some guests were also surprised by unannounced charges or discrepancies in the online information regarding parking fees. Additionally, some reviewed the parking lot as full or found the parking process, including the need for entry cards, to be challenging. Despite these concerns, some guests appreciated their parking fees being waived after raising queries.
Family
Embassy Suites by Hilton Orlando International Drive Convention Center appears to be an excellent choice for families seeking a pleasant and accommodating experience. The hotel is praised for its family-friendly atmosphere, featuring amenities that make it a comfortable and enjoyable stay for both parents and children. Families appreciate the clean and sanitized pool, along with the heated pool and hot tub, which kids especially love. The hotel’s family suites and rooms are well-suited for larger groups, providing a good environment for family gatherings and quality time together.
Proximity to family attractions further enhances the appeal of this hotel as an ideal spot for family vacations. The friendly and welcoming ambiance resonates well with guests, ensuring a pleasant stay for families. It’s noted that children have a great time and the hotel is regarded as kid-friendly, making it a recommended choice for parents traveling with young ones. In summary, the Embassy Suites by Hilton offers a family-focused experience, creating delightful memories for all ages.
3 Star
Embassy Suites by Hilton Orlando International Drive Convention Center is rated as a three-star hotel, offering good value for the price. Guests frequently highlight the typical amenities expected at a hotel in this category, finding the facility to harbor a clean environment and being reliable in terms of service. Its location, conveniently across the street from the Main Entrance and with ample on-street parking, adds to its appeal.
While some guests felt that it lived up to typical three-star standards, others noted it required improvements to fully meet their expectations. Nonetheless, it remains a family-friendly option, though it may not be the best choice for those seeking tranquility.
Room spaciousness received a positive reception with an 8.00 rating, although some felt the staff attention and space were slightly below par, rating these aspects a 6. Despite occasional criticisms, such as discomfort over seemingly unfair card charges, the hotel maintains a fairly decent breakfast offering. Overall, it’s deemed a good value for money, making it a solid, if not outstanding, choice among three-star hotels.
Business
Embassy Suites by Hilton Orlando International Drive Convention Center stands out as a prime choice for business travelers due to its excellent business amenities and strategic location. The property is close to the Orlando Convention Center, making it highly convenient for attending conventions and business events. Guests appreciate the well-equipped meeting rooms and conference spaces, which are suitable for various business functions.
The hotel offers a professional atmosphere, ideal for quiet business stays. The business center is noted as being particularly useful, providing essential services for business needs. Business travelers will find the concierge service helpful, as it offers commercial information and services related to local attractions and parks, adding a layer of convenience to their stay.
Embassy Suites by Hilton Orlando is lauded for being business-oriented and providing a range of amenities designed to support business activities, such as meeting rooms and conference facilities. The strategic location and comprehensive business services make it a perfect choice for those on business trips or attending conferences in the area.
Accessible
The Embassy Suites by Hilton Orlando International Drive Convention Center has received positive remarks for its accessibility features. The hotel is generally noted for being wheelchair accessible with guests highlighting the ease of access for disabled individuals. Features such as accessible parking, handicap parking and rooms specifically designed for accessibility are available. The majority of access needs appear to be thoroughly covered, making the facilities really accessible for all. Despite some minor accessibility issues, the hotel maintains a reputation for good wheelchair accessibility across various areas, including parking and room amenities.
Outdoor Pool
The Embassy Suites by Hilton Orlando International Drive Convention Center boasts a well-maintained outdoor pool that guests frequently find relaxing and enjoyable. Many reviews highlight the value it adds to their stay, emphasizing its cleanliness and accessibility. The presence of both indoor and outdoor pools is particularly appreciated, giving guests the flexibility to choose their preferred swimming environment. Overall, the outdoor pool is a standout feature, contributing positively to the guest experience, despite a minor report of dissatisfaction from some visitors. The pool area is a significant asset, making the hotel an attractive choice for travelers seeking leisure and relaxation.
Indoor Pool
The indoor pool at Embassy Suites by Hilton Orlando International Drive Convention Center is a highlight for many guests, frequently mentioned in positive terms. Families particularly appreciate the pool with kids often enjoying fun and memorable swims. The heated aspect of the indoor pool makes it an excellent amenity, especially during the winter months. Guests find the warm indoor pool to be a noteworthy feature, adding to the comfort and enjoyment of their stay.
The pool area itself is described as great with many reviews noting that it is well maintained and clean. This attention to upkeep helps enhance the overall experience for visitors. Despite being a beloved feature, a few comments point out some drawbacks such as poor ventilation, resulting in a stuffy and humid environment and mentions of mold.
However, the general consensus is that the availability of both indoor and outdoor pools, along with a jacuzzi, adds significant value to the hotel experience. The indoor pool helps create enjoyable moments, making the stay better for numerous guests.
Honeymoon
Embassy Suites by Hilton Orlando International Drive Convention Center has received glowing reviews for being an exceptional honeymoon destination. Guests have consistently praised it as a perfect place for newlyweds, highlighting the romantic atmosphere and personalized touches that make the experience memorable. The hotel goes the extra mile in creating a quiet, romantic ambiance, further enhanced by thoughtful room decor tailored for honeymooners. This attention to detail has made many couples' stays special and suitable for honeymooners seeking a lovely and intimate retreat. Overall, the hotel is regarded as an ideal choice for celebrating a honeymoon.
Yes, Embassy Suites by Hilton Orlando International Drive Convention Center has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Embassy Suites by Hilton Orlando International Drive Convention Center.
No, Embassy Suites by Hilton Orlando International Drive Convention Center doesn't allow dogs.
Yes, parking facilities are available at Embassy Suites by Hilton Orlando International Drive Convention Center.
Yes, Embassy Suites by Hilton Orlando International Drive Convention Center has a gym.