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Summary of reviewsThe Holiday Inn Express Hotel & Suites Orlando East-UCF Area by IHG garners extensive praise for its strategic location, exceptional service, cleanliness, and modern amenities, making it a preferred choice among visitors to the area. Its convenient proximity to the University of Central Florida (UCF) and various dining and shopping options makes it particularly appealing for university visitors, business travelers, and those with local connections. Despite being situated in a bustling area of Orlando East, the hotel maintains a tranquil and peaceful atmosphere, offering a relaxing retreat for guests.
Guests frequently commend the hotel for its outstanding breakfast service, highlighting the diverse and excellent quality of the buffet, with items like pancakes, eggs, and fresh coffee standing out. The attentive breakfast staff enhances the dining experience, contributing to the hotel's reputation for hospitality.
Spacious and well-appointed rooms are another highlight, consistently noted for their cleanliness and comfort. Modern amenities such as coffee makers, mini fridges, and microwaves add to the convenience, while the staff's friendliness and professionalism ensure a welcoming ambiance throughout the stay. Although some reviews mention outdated furnishings and less-than-fresh carpets, the overall impression remains positive.
High praise is also directed towards the staff, recognized for their exceptional customer service, accommodation, and multilingual capabilities. Their dedication leaves a lasting impression on guests, who appreciate their helpfulness and efficiency, particularly during check-ins.
The hotel's location, service, and amenities equally cater to business travelers, offering quick access to UCF and a seamless experience with facilities like a business and fitness center. While opinions on the bed comfort vary, many guests find them to be exceptionally comfortable, complementing the spacious room sizes.
Overall, the Holiday Inn Express Hotel & Suites Orlando East-UCF Area stands out as a clean, convenient, and well-equipped option for both leisure and business stays, assuring a satisfactory and memorable visit to the Orlando area. Show more
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Categories
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Standard RoomThe bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
This standard room includes a microwave, refrigerator, coffee-making, iron and hairdryer.
Standard King RoomThis room includes a microwave, refrigerator, and coffee-making facilities.
Standard Room with Two Queen BedsThis room includes a microwave, refrigerator, and coffee-making facilities.
Standard Queen Room with Two Queen Beds - Communications and Mobility AccessibleThis accessible room includes a microwave, refrigerator, and coffee-making facilities.
Queen Suite with Two Queen Beds and Sofa BedThis spacious suite includes a microwave, refrigerator, and coffee-making facilities.
King Suite with Sofa BedThis spacious suite includes a microwave, refrigerator, and coffee-making facilities.
Queen Suite with Two Queen Beds with Bath Tub - Hearing Accessible/Non-SmokingThis accessible suite includes a microwave, refrigerator, and coffee-making facilities.
Suite - Hearing Accessible - Non-SmokingThis spacious suite includes a microwave, refrigerator, and coffee-making facilities.
King Room - Mobility Access/Roll in Shower - Non-SmokingThis room includes modern décor, a work desk with ergonomic chair, free WiFi, refrigerator, microwave, 37-inch flat-screen HDTV and a roll-in shower.
Queen Suite with Two Queen Beds and Sofa Bed - Extra Floor SpaceThis suite includea a microwave, refrigerator and coffee/tea maker.
King Room - Hearing AccessibleProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen Beds - Hearing Accessible/Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Queen Suite with Two Queen Beds - Communications AccessibleThis suite has a microwave, kitchenware, tea/coffee maker, two queen beds, sofa and sitting area.
Guest Reviews
8.3
Very Good
Location
Nestled in a strategic location, the Holiday Inn Express Hotel & Suites Orlando East-UCF Area by IHG is praised for its convenience and accessibility. Guests consistently highlight the hotel's proximity to the University of Central Florida (UCF), making it an excellent choice for those visiting the campus. It's not just UCF that benefits from this prime location; the hotel is near a plethora of restaurants, shops, and a large shopping mall, offering varied dining and shopping options within walking distance. Its position across a restaurant adds to the convenience for hungry travelers. Frequent business travelers appreciate its easy access to the highway and the short distance to the airport, making commutes and travel logistics a breeze.
Even amidst the bustling city environment, the area maintains a quiet ambiance, providing a peaceful retreat for lodging guests. Visitors with local ties find it exceptionally suitable, especially those visiting friends and family in the Orlando East area. Those driving in also enjoy fast routes to Titusville and other surrounding attractions.
The hotel itself complements its great location with clean, comfortable accommodations and friendly service. Guests commend the attentive staff, noting their helpfulness and multilingual abilities. The modern, refurbished aspects of the hotel, coupled with amenities like a varied breakfast bar and 24-hour coffee service, enhance the value offered at an affordable rate. Whether it's a quick business trip or a leisure stay, this hotel stands out as a clean, convenient, and well-appointed choice in the heart of Orlando East.
Breakfast
The Holiday Inn Express Hotel & Suites Orlando East-UCF Area by IHG offers a remarkable breakfast experience that consistently impresses guests. The breakfast is often described as excellent, featuring a wide array of choices, including pancakes, eggs, sausage, oatmeal, fruit, and more. Guests appreciate the freshly cooked meals and the regular replenishment, ensuring a plentiful supply throughout the dining period. The breakfast buffet draws positive attention for its variety and quality, with notable highlights being the scrambled eggs and the coffee. Many guests consider it one of the best breakfasts they've experienced at a U.S. hotel.
Guests have noted the consistent quality of the breakfast, which is included with the room and proves to be convenient. While some mention the breakfast could benefit from a bit more variety on a day-to-day basis, the general consensus is overwhelmingly favorable. The staff often garners praise for their welcoming demeanor and above excellent service, enhancing the overall dining experience. The Super Breakfast Bar is particularly noteworthy, providing ample options for guests to enjoy a satisfying and hearty start to their day. Overall, the breakfast service leaves a lasting impression, setting a high standard for hotel breakfasts.
Rooms
The Holiday Inn Express Hotel & Suites Orlando East-UCF Area by IHG offers guests a consistently clean and comfortable stay, with rooms that are impressively spacious and well-appointed. Many travelers appreciate the large room sizes, which provide excellent value for money and accommodate families comfortably. The rooms often feature modern amenities, including coffee makers, mini fridges, and microwaves, enhancing convenience for visitors. Guests frequently highlight the exceptional cleanliness throughout the hotel, with friendly and accommodating staff contributing to a pleasant stay. Comfortable beds and quiet environments are common themes, making this hotel a favorable option for those visiting the area. While some mention outdated furnishings and less-than-fresh carpets, the overall experience is one of comfort and ample space, ideal for both families and business travelers.
Beds
At the Holiday Inn Express Hotel & Suites Orlando East-UCF Area by IHG, guest feedback on the bed quality varies considerably. Many guests found the beds to be exceptionally comfortable, often describing them as super comfortable or fabulous, with some noting the spacious rooms paired well with the cozy bedding. There are several mentions of comfortable beds with plenty of pillows, contributing to a restful night's sleep. However, some guests expressed dissatisfaction, stating that the mattresses were hard and not very comfortable. The quality of the pillows also drew mixed reviews, with some finding them too soft or cheap for their liking. Overall, while the beds receive high praise for comfort from many, experiences seem to differ among guests.
Cleanliness
The Holiday Inn Express Hotel & Suites Orlando East-UCF Area by IHG consistently receives high praise for its outstanding cleanliness. Guests frequently describe the hotel as spotless and exceptionally clean, with well-maintained facilities that create a very tidy and comfortable environment. The rooms are noted for their impeccable cleanliness, offering a peaceful and restful stay with comfortable and well-appointed beds. Many reviews highlight the hotel’s reliability in maintaining a clean and welcoming atmosphere throughout the property, including common areas like the lobby and hallways.
Despite the overwhelmingly positive feedback, a few guests mentioned occasional issues with housekeeping, such as rooms not being routinely freshened up and a need to request additional toiletries. Nonetheless, the attentive and courteous staff, appreciated for their dedication to cleanliness and guest satisfaction, generally receive commendations for their friendly and helpful service. With its prime location, great value for money, and a focus on maintaining a spotless environment, this hotel stands out as a clean and comfortable choice for travelers visiting the area.
Staff
Visitors to the Holiday Inn Express Hotel & Suites Orlando East-UCF Area consistently praise the staff for their exceptional service and attentiveness. Guests describe the team as friendly, accommodating, and professional, creating a warm and welcoming atmosphere from the moment they arrive. The front desk personnel, including notable mentions of Nicholas and Tess, provide outstanding service and make check-ins smooth and efficient. The breakfast crew is highlighted for their courteous and pleasant demeanor, adding to the overall positive experience. Many reviews emphasize the staff's eagerness to assist and their smiling, friendly approach. The hotel staff's dedication to ensuring guest comfort leaves a memorable impression, making stays both seamless and enjoyable.
Business
The Holiday Inn Express Hotel & Suites Orlando East-UCF Area by IHG stands out as an excellent choice for business travelers. Located in a convenient area, it offers perfect conditions for visiting UCF or handling work-related tasks. The hotel delivers excellent service and is noted as a great place for business travel, providing good value for the price. Guests appreciate the efficient check-in process and the fact that everything, from door keys to lights, functions seamlessly. The property features a well-maintained business center, fitness center, and pool, making it ideal for a quick business trip. Additionally, the clean environment and adequate seating enhance the experience, with many recommending this hotel strongly for business purposes.
Yes, Holiday Inn Express Hotel & Suites Orlando East-UCF Area by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express Hotel & Suites Orlando East-UCF Area by IHG.
No, Holiday Inn Express Hotel & Suites Orlando East-UCF Area by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Hotel & Suites Orlando East-UCF Area by IHG.
Yes, Holiday Inn Express Hotel & Suites Orlando East-UCF Area by IHG has a gym.