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Summary of reviewsThe Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive - Newly Renovated! encapsulates a blend of appealing and noteworthy features that attract many visitors, particularly highlighting its prime location. Situated on International Drive, the hotel provides guests with convenient access to major attractions such as Universal Studios, alongside a variety of dining and shopping options. The central position, scenic lake views and overall cleanliness of the area further enhance its attractiveness for tourists.
Despite the generally positive location aspects, the hotel’s breakfast receives a lukewarm response. Many guests find the breakfast offerings to be basic and repetitive with a significant emphasis on carb-heavy items and lacking variety, particularly in terms of protein and healthier options. The dining area occasionally experiences overcrowding and the use of disposable items, contributing to a less favorable dining experience.
The guest rooms at Ramada Plaza are spacious and offer good views, particularly from higher floors with numerous amenities such as kitchen facilities. While guests appreciate the room size and comfort, there are frequent mentions of outdated furniture and maintenance issues including air conditioning, plumbing problems and occasional sightings of pests like cockroaches. Inconsistent cleanliness and noisy disturbances are also reported, suggesting the need for modernization and better upkeep.
Cleanliness across the hotel is a hit-or-miss experience based on guest reviews. Some appreciate the clean bedsheets and well-maintained pool areas. However, cleaning is intermittent and concerns about dirty carpets, bathrooms and odors are repeatedly mentioned, calling for better daily cleaning routines and more thorough maintenance practices.
The hotel staff also draws mixed reviews with mentions of friendly, attentive and helpful staff members, especially in housekeeping and the bar. However, several guests encountered rude and unhelpful behavior from certain reception personnel, highlighting the variability in customer service levels.
WiFi service at the hotel appears unreliable with decent connectivity in the lobby but problematic and inconsistent performance in rooms, particularly on higher floors or in the South Tower.
The hotel’s pool area, despite occasional issues with cleanliness and limited operating hours, is generally praised for its relaxing ambiance and pleasant views, contributing positively to the guest experience. The availability of heated pools and amenities such as the Sky Bar enhance this appeal.
Parking, while free and convenient for many, can become a significant challenge during peak times due to limited space, forcing some guests to seek parking elsewhere.
For families, the hotel offers a friendly environment with spacious rooms and a good location close to theme parks. However, improvement in facilities and better housekeeping services are needed to meet the expectations of family travelers fully.
Nightlife options surrounding the hotel are abundant due to its location on International Drive, though noise disturbances can be a downside. The on-site bar features but could benefit from better management and consistency in service to enhance the overall nightlife experience.
Beds and bedding quality are notably inconsistent across reviews. While some guests find the beds comfortable and conducive to restful sleep, numerous complaints about old, lumpy mattresses and uncomfortable sofa beds imply the need for urgent upgrades in bedding quality.
In conclusion, Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive - Newly Renovated! offers several attractive features, especially its location and pool facilities, but suffers from significant inconsistencies in service, room quality and amenities that need attention to ensure a consistently positive guest experience. Show more
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Categories
Resort near Nightlife Spots
Located on International Drive, this hotel is near many of Orlando's nightlife options. International Drive offers a variety of restaurants, bars, and entertainment venues.
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Family Friendly Resort
Resort with Swimming Pool
Heated Pool Panoramic View Pool Outdoor Pool
Business Resort
Resort with Parking
Cheap Resort
Accessible Resort
3-Star Resort
Resort with Outdoor Pool
Resort with Panoramic View Pool
Resort with Heated Pool
Room Types
Luxury Two Bedroom Suite (NO RESORT FEE)The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. This suite is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 4 beds.
One Bedroom Suite, King Bed, City View - Club Level Access(NO RESORT FEE)This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 3 beds.
One Bedroom Suite, King Bed, Lake View - Club Level Access(NO RESORT FEE)This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the well-fitted kitchenette, which features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite features a flat-screen TV, soundproof walls, a tea and coffee maker, a seating area as well as lake views. The unit has 2 beds.
Deluxe King Room with Lake View - High Floor Newly Renovated (NO RESORT FEE)Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as lake views. The unit has 1 bed.
Luxury One Bedroom Suite King Bed, Lake View (NO RESORT FEE)This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The fully equipped kitchenette has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite features a flat-screen TV, soundproof walls, a tea and coffee maker, a seating area as well as lake views. The unit has 2 beds.
One Bedroom Suite, Two Queen Beds, City View-Club Level Access (NO RESORT FEE)This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-fitted kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 3 beds.
One Bedroom Suite, Two Queen Beds, Lake View-Club Level Access (NO RESORT FEE)This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV, soundproof walls, a tea and coffee maker, a seating area as well as lake views. The unit offers 3 beds.
Deluxe Queen Room with Two Queen Beds and Lake View - High Floor Newly Renovated (NO RESORT FEE)Offering free toiletries, this quadruple room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned quadruple room offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as lake views. The unit has 2 beds.
Deluxe Queen Room with Two Queen Beds and Lake View - Lower Floors/Non-SmokingOffering free toiletries, this quadruple room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned quadruple room offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as lake views. The unit has 2 beds.
Luxury One Bedroom Suite, Two Queen beds, City View (NO RESORT FEE)This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 3 beds.
Luxury One Bedroom Suites 2 Queen Beds, Lake View (NO RESORT FEE)This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite offers a flat-screen TV, soundproof walls, a tea and coffee maker, a seating area as well as lake views. The unit has 3 beds.
Guest Reviews
6.9
Rated
Location
Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive - Newly Renovated! boasts an outstanding and strategic location, making it a prime choice for tourists. Situated on International Drive, the hotel is in close proximity to major theme parks, particularly Universal Studios and is surrounded by a plethora of dining options and shops. Guests frequently highlight its convenience, mentioning easy access to popular attractions, shopping centers and public transportation routes. The hotel's central position ensures that visitors are well-connected to everything Orlando has to offer with many destinations within walking distance. The area is noted for being safe, quiet and perfect for exploring the city. Additionally, the scenic lake views and overall cleanliness further enhance the appeal for those staying at the property.
Breakfast
The breakfast experience at Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive - Newly Renovated! seems to evoke mixed reactions from guests. Many reviews point to a very basic and simple breakfast offering with repeated mentions of a lack of variety. The typical breakfast items include boiled eggs, pancakes, cereal, bread and some sweet options, but guests frequently noted the absence of meats or other protein options.
Several reviews highlighted that the breakfast is mostly carb-heavy and missing healthier or more diverse choices like fruits, cheeses or scrambled eggs. The dining setup also drew criticism for being overcrowded at times and some guests found the use of disposable plates and utensils unappealing. Concerns about cleanliness and organization were also raised by a few reviewers.
Despite these criticisms, there were mentions of the breakfast being adequate and satisfactory for some with comments about friendly staff and clean serving areas. However, the overall impression is that while the breakfast is a free and convenient option, it falls short in terms of variety and quality compared to other hotel breakfasts, leaving room for improvement in both the menu and the breakfast service.
Rooms
The Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive - Newly Renovated! offers a mixed experience when it comes to its hotel rooms. Guests often praise the spaciousness and comfort of the rooms. Many reviews highlight the excellent views available from the rooms, especially from higher floors and the convenient room amenities such as kitchen facilities (though some rooms lack dishes). The room cleaning service, done every three days, generally results in clean and comfortable rooms. Many guests also commend the staff for being kind and helpful.
However, there are several recurring points of criticism. Numerous reviews mention that the rooms are outdated with some containing old, damaged or broken furniture, which diminishes their appeal. The cleanliness of the rooms appears to be inconsistent with some guests reporting incidences of cockroaches, dirty carpets and musty odors. Issues with the maintenance of air conditioning units and plumbing also appear to be common. Additionally, guests experience frequent problems with room keys and occasional noise disturbances.
Overall, while the hotel offers comfort and space, there are significant areas that need improvement, particularly in terms of room upkeep and modernization.
Beds
Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive - Newly Renovated! receives mixed reviews when it comes to the comfort of their beds. Many guests appreciated the clean sheets and found the beds and pillows to be comfortable with several mentioning restful nights on what they describe as good, comfy beds. The beds in some rooms were described as super comfy and huge and the rooms overall were referred to as comfortable and pleasant.
However, numerous reviews highlight significant issues with the beds. Guests noted uncomfortable and old mattresses, lumpy and small pillows and beds with broken or worn-out springs. Issues such as mattresses being too soft, having major body impressions and even bed bugs were mentioned, suggesting that many of the beds need urgent replacement. The sofa bed, frequently described as uncomfortable, was a particular point of contention. Several reviews pointed out that some beds were akin to sleeping on a park bench—far from the restful experience one might expect.
While some guests did find newer or at least satisfactory mattresses, the consensus seems to indicate that the hotel's bedding quality is inconsistent and often leaves much to be desired. Thus, future visitors might want to consider these mixed reviews when planning their stay.
Cleanliness
The cleanliness of 'Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive - Newly Renovated!' has been a mixed bag according to guest reviews. On the positive side, some guests noted that the room cleaning was excellent with clean bedsheets, neat rooms and friendly staff contributing to an overall clean environment. Specific areas such as the pool and the general state of the rooms were appreciated for being well-maintained.
However, many reviews highlighted significant concerns. Several guests reported infrequent cleaning schedules with rooms being serviced only every three days. This inconsistency in cleaning led to issues such as dust accumulation, dirty bathrooms and unpleasant odors from air conditioners. Problematic areas also included filthy carpets, outdated and poorly maintained furnishings and sightings of pests like cockroaches and ants.
Despite the occasional praise, the overall sentiment suggested that housekeeping practices are lacking with a noticeable decline in attention to detail and cleanliness the longer guests stayed. Improvements in daily cleaning routines and maintenance of both room and common areas seem necessary to enhance the guest experience.
Staff
The guest reviews for Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive - Newly Renovated! present a mixed picture of the hotel staff. On the positive side, several guests appreciated the friendly, attentive and helpful nature of many staff members, particularly mentioning individuals like Corine and Hilda for their exceptional service. Some guests found the check-in process efficient and quick, highlighting that the team was accommodating and professional. The housekeeping and bar staff were also noted for maintaining good service and being polite and attentive.
However, a significant number of reviews point out negative experiences with the hotel staff. Many guests described the reception staff as rude, unhelpful and unfriendly with some specific incidents of staff being outright antagonistic. Issues included slow service, neglectful and dismissive behavior and a lack of assistance during critical times, such as blackouts. Some guests also felt that the staff treated customers who booked through third-party platforms as inferior.
Additionally, the language barrier was noted with some staff unable to speak Spanish, which affected the communication for some guests. Inconsistent service, particularly from the front desk and housekeeping, was frequently mentioned with some reviewers describing staff as grumpy, unsympathetic and unprofessional.
Overall, while there are mentions of excellent and friendly service from certain team members, the recurring theme of rudeness and poor customer service from others leaves a divided impression of the hotel's staff, suggesting that guests' experiences can vary significantly.
Wi-Fi
The WiFi at Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive - Newly Renovated! seems to be a mixed bag. While the connection generally works well in the lobby, many guests have noted significant issues with the WiFi in their rooms. The signal is often described as weak, spotty and unreliable with numerous reports of slow or non-existent service, particularly on certain floors. Some travelers mentioned constant disconnections and difficulties maintaining a stable connection. The internet service in various parts of the hotel, such as the South Tower and higher floors, also appears to be problematic. On a positive note, a few guests did mention that the WiFi worked well in certain areas. However, overall, it seems that the WiFi service might need some improvements to meet guest expectations more consistently.
Pool
Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive - Newly Renovated! features a variety of pool options that have been met with mixed reviews from guests. Many guests appreciated the resort for its aesthetically pleasing and relaxing pool areas, including a rooftop pool that offers exclusive views, although access is limited to special guests. The pools are described as heated and often offering beautiful views of an adjacent lake, enhancing the overall ambiance. Hot tubs and the jacuzzi have also been noted, adding to the leisurely experience.
However, there are recurring issues that have been pointed out. Some guests mentioned that the pool hours are limited with closures before dark, which can be inconvenient. The pool cleanliness also appears to be inconsistent with several guests remarking on cloudy or dirty water and incidents of floating leaves. Furthermore, it seems that pool towels are frequently unavailable, adding to the minor inconveniences faced by guests.
On the positive side, the pool area is often described as nice, clean and family-friendly with many finding it a perfect spot to relax and enjoy the view. The addition of poolside amenities such as the Sky Bar further enhances the experience for many guests. Despite its shortcomings, the pool remains a significant selling point for the hotel, contributing greatly to the guests' overall enjoyment.
Parking
Parking at the Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive - Newly Renovated! generally receives positive comments regarding its complimentary nature with many guests appreciating the free parking provided. The parking is often described as easy to find and fairly neat, offering convenience for those with vehicles. Some guests highlighted the security of the parking area, contributing to a sense of safety.
However, despite these positives, there are notable challenges. The parking lot is described as too small for the property's size, leading to difficulties in finding a spot, especially during busy periods. Some guests reported having to park at nearby shopping centers on crowded evenings. The limited number of parking spaces can make the process tedious and at times, even feel insecure.
Overall, while the hotel's free on-site parking is a significant advantage, the scarcity of spaces during peak times can be an inconvenience.
Family
Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive - Newly Renovated! is an accommodation that generally caters well to families. Many families appreciated the cleanliness and the friendly atmosphere, finding the hotel a good fit for family stays. Key positive points include the family-oriented hallways, family-friendly facilities and spacious rooms that are well-suited for those traveling with children. The location is particularly advantageous for families looking to visit nearby theme parks and supermarkets and the shuttle service at the entrance adds to the convenience for family excursions.
Despite these positives, some reviews indicate areas for improvement. Some guests noted issues such as a lack of play pens for babies, instances of strangers intruding into their rooms and discrepancies between the website's information and the actual experience. Several families were disappointed with the breakfast arrangements and cleanliness concerns, including used shower soap in rooms.
While some guests didn't find the hotel to be ideal for kids or recommend it for family trips, others still saw it as a good family getaway option, particularly for its strategic location and overall family-friendly environment.
Nightlife
The Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive - Newly Renovated! offers a mixed nightlife experience. Positioned next to a prominent nightclub, the area is known for its vibrant nightlife but can result in occasional noise disturbances for guests. The hotel's location on International Drive ensures that visitors have access to a variety of entertainment options and numerous bars and restaurants. While there were mentions of a good bar on-site, some guests found it poorly managed and missed having music. Additionally, the rooftop bar remained closed during some visits, limiting the on-site nightlife experience. Though some reviews mentioned a lack of nightlife options or drinks at the bar, the bustling surroundings of International Drive make it an active spot for those seeking night-time activities.
3 Star
Guests have shared mixed reviews about the Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive - Newly Renovated!, particularly in relation to its three-star rating and available facilities. While some visitors felt that the hotel met the quality expectations for a three-star establishment, others believed it fell short, hovering around a 2.5-star rating or even less.
Several guests appreciated the basic but good amenities, mentioning that the overall value aligned with a typical three-star hotel. However, there were numerous mentions of areas needing improvement, such as the breakfast, which was included but considered very basic by many. Additionally, issues like noisy rooms, outdated decor and cleanliness concerns were frequently highlighted.
Some noted that the facilities could benefit from better maintenance and the service received mixed reviews with some staff interactions described as subpar. The 4pm check-in time was also seen as inconvenient, especially for travelers arriving early. Positive commentary included mentions of nice views from certain rooms and the convenience of being close to attractions, though this was not universally seen as a compelling reason to return.
Overall, while the hotel has its strengths, it seems to fall short of delivering a consistently satisfying three-star experience. Many guests would think twice about staying again and those seeking a reliably comfortable visit may want to consider looking elsewhere.
Business
Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive - Newly Renovated! offers a comfortable environment for business travelers and hosts conference facilities suited for business-centric needs. The location proves favorable for business stays with several guests noting a good overall experience including the use of spaces for long meeting hours and business conferences.
However, there are mixed reviews regarding the availability and quality of business amenities. While some guests found the amenities sufficient for conferences and meetings, others were disappointed by the poor quality of certain business services. There were mentions of the need for better internet connectivity and additional workspaces, as the WiFi service often fell short of expectations.
In summary, while the hotel provides essential features and spaces for business activities, improvements in internet service and workspace availability are needed to fully meet the needs of business travelers.
Accessible
The Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive offers a mixed accessibility experience for guests with disabilities. Highlighting the positives, the hotel features wheelchair accessible facilities and an accessible pool, ensuring some level of ease for guests with mobility challenges. Elevators are also generally accessible, although there have been occasional malfunctions. The property could benefit from better ramps and more accessible tour routes, as the current ramps and access points have been noted as problematic.
There are several areas that need improvement. Accessibility to rooms is a concern with reports of them not being fully accessible or suitable for elderly guests. Some rooms reserved for those with disabilities have been criticized for cleanliness and overall condition, including lack of necessary support bars in bathtubs. Unfortunately, the hotel has not consistently met the expectations set forth in their advertising regarding accessibility for disabled guests.
In summary, while the hotel provides some essential accessible amenities, it has significant challenges that need addressing to fully cater to guests with disabilities.
Outdoor Pool
The outdoor pool at Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive - Newly Renovated! has received a mix of feedback, but most comments highlight its positive attributes. Guests generally find the outdoor pool to be clean and well-maintained with some noting that it feels fairly new and provides a beautiful view of the lake. Deck chairs and poolside dining are available, adding to the overall pleasant experience. There is also a rooftop pool with exclusive access for VIP guests, offering a quiet and nice environment. Some reviews mention the presence of smaller, more accessible pools in the big towers, catering to different preferences. Nonetheless, a few guests reported that the outdoor pool wasn't always in the best condition and pointed out occasional issues with cleanliness. Despite these few negative comments, the pool area is often described as large, spectacular and offering a nice, serene atmosphere for relaxation.
Yes, Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive - Newly Renovated! has pool(s) that belong to one or more of the following categories: Heated Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive - Newly Renovated!.
No, Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive - Newly Renovated! doesn't allow dogs.
Yes, parking facilities are available at Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive - Newly Renovated!.
No, Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive - Newly Renovated! doesn't have a gym.