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Summary of reviewsTru By Hilton Orlando Convention Center has consistently received outstanding reviews, particularly for its exceptional location, cleanliness, modern design and welcoming ambiance. Located conveniently near the Orlando Convention Center and other major attractions like Sea World, Universal Studios and Disney World, it serves as an ideal base for both leisure and business travelers. The surrounding area offers a plethora of dining options, gas stations and shopping centers, which further enhances guest satisfaction.
The complimentary breakfast at this hotel generally meets guest expectations with its varied and plentiful offerings, including hot and cold options. While some guests pointed out minor areas for improvement, such as the need for more variety in vegetarian options and the occasional use of disposable plates, the breakfast experience is largely seen as positive, well-organized and a great start to the day.
Reviewers consistently highlight the hotel’s rooms for their cleanliness, modern amenities and comfortable beds. Although some guests find the room sizes on the smaller side and mention a lack of storage space, the overall feedback appreciates the well-maintained, stylish and efficient design. The modern, carpet-free rooms are especially favored for short stays.
Cleanliness is a standout aspect with guests frequently praising the immaculate condition of both the rooms and common areas. The hotel’s commitment to maintaining high hygiene standards contributes significantly to a positive guest experience and the friendly, professional staff further enhances this warm, inviting environment.
The free WiFi is another valued amenity, noted for its strength and reliability, though some reviews suggest that the speed could be improved for more demanding tasks. Additionally, the fitness facilities receive positive feedback for being clean and well-equipped, although some guests find the gym relatively small.
The pool is often appreciated for its cleanliness, spaciousness and family-friendly environment, although some minor critiques, such as the absence of a jacuzzi, occasionally appear. The parking facilities have mixed reviews given the extra daily fee, but the availability and proximity of parking spaces are generally well-received.
Families particularly enjoy staying at Tru By Hilton Orlando Convention Center due to its accommodating atmosphere and amenities tailored for children, such as various games in the lobby and pool area. Despite occasional comments about the small size of the family rooms, the overall sentiment is that the hotel provides a fun and engaging environment for children.
The beds are frequently highlighted for their comfort, contributing to restful nights, though a few guests have mentioned occasional issues such as bed firmness or pillow quality. Finally, as a three-star hotel, Tru By Hilton Orlando Convention Center is praised for delivering great value for money, blending comfort, convenience and modern amenities seamlessly. Show more
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Hotel Taking Steps Towards Sustainability
This hotel is certified with ISO 14001:2015 Environmental management system and ISO 50001:2018 Energy management systems. It utilizes Hilton's LightStay system to measure and reduce environmental impact. The hotel has committed to reducing waste across its portfolio by 50% by 2030, having already achieved a 73% reduction since 2008, and has removed plastic straws, stir sticks, and cocktail picks, transitioning to full-size bath toiletries.
Accessible Hotel
Accessible rooms are adapted with visual notifications for doorbells, smoke detectors, and fire alarms. Accessible bathrooms have grab bars, and some rooms offer roll-in showers with seats. The hotel has accessible bedrooms and fully adapted access for people with reduced mobility.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
King RoomThis double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
King Room with Bath Tub - Mobility AccessThis double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
King Room with Roll-In Shower - Mobility AccessThis double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
King Room - Hearing AccessThis double room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Queen Room with Two Queen BedsThis quadruple room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Queen Room with Two Queen Beds - Mobility AccessThis quadruple room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Queen Room with Two Queen Beds and Roll-In Shower - Mobility AccessThis quadruple room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Queen Room with Two Queen Beds - Hearing AccessThis quadruple room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
Location
Tru By Hilton Orlando Convention Center has garnered considerable praise for its excellent location. Nestled in a convenient spot near the Orlando Convention Center, it provides easy access via a bridge, perfect for attendees of events held there. The hotel is centrally located, ensuring guests are close to a host of attractions including Sea World, Universal Studios and Disney World, all just a short drive away. Additionally, the proximity to downtown Orlando and major highways facilitates seamless travel. Guests also appreciate the abundance of nearby restaurants, gas stations and shopping centers, making it an ideal hub for both leisure and business travelers. The hotel's location manages to offer a sense of privacy and safety, despite its closeness to many attractions. Furthermore, the property is noted for its cleanliness, modern amenities and friendly staff, enhancing the overall positive experience.
Breakfast
The breakfast experience at Tru By Hilton Orlando Convention Center generally garners positive feedback from guests, although there are some points of criticism. Many reviewers praise the breakfast for being delicious, varied and plentiful with hot and cold options available, such as pancakes, sausages and omelettes. Some guests particularly appreciated that the breakfast was included in the room rate and found it to be satisfying and convenient.
However, there are noted areas for improvement. Some guests felt the breakfast lacked variety, particularly in vegetarian options and fresh fruits. Others pointed out that the breakfast was somewhat repetitive and could benefit from more protein options or freshly baked items like croissants and muffins. A few reviews mentioned that the food was sometimes served on disposable plates and wasn’t always as warm as desired.
Despite these criticisms, the breakfast was often described as good, excellent or even amazing by many guests. Cleanliness and the well-organized nature of the breakfast area were also highlighted positively. Overall, while there is some room for enhancement, the complimentary breakfast at Tru By Hilton generally meets guest expectations and is considered a great start to the day.
Rooms
At 'Tru By Hilton Orlando Convention Center,' the reviews for the rooms paint a mixed picture with notable highlights and several areas for improvement. Guests consistently appreciated the cleanliness, modern design and comfort of the rooms. They frequently mentioned that the rooms were well-maintained with new and updated amenities contributing to a pleasant stay. The beds were often described as extremely comfortable, ensuring a good night's rest and the bathrooms were noted to be very clean and spacious.
However, the size of the rooms was a recurring concern. Many guests found the rooms to be on the smaller side with some describing them as tiny or cramped, especially for more than two occupants. The lack of storage space, such as closets and drawers, was also a point of criticism. There were no microwaves in the rooms, which some guests found inconvenient.
Despite the compact size, the rooms were seen as efficient for short stays and well-lit, adding to the overall comfort. The absence of carpets was a feature appreciated by some for its modern appeal. However, there were occasional mentions of noise issues, thin walls and the rooms feeling stuffy or damp at times.
The hotel's housekeeping was generally responsive and thorough, although a few guests experienced delays in room readiness or had to request additional cleaning. The contemporary style and eco-friendly vibe of the hotel, along with various amenities like a well-maintained lobby, were well-received.
In summary, while the small room size and limited storage space posed challenges for some guests, the overall clean, modern and comfortable environment at 'Tru By Hilton Orlando Convention Center' contributed positively to their stays.
Beds
At Tru By Hilton Orlando Convention Center, the beds have garnered considerable praise for their comfort. Many guests affirm that both the beds and pillows are very comfortable, ensuring a restful sleep experience. The beds were often highlighted for being clean and well-maintained with some guests specifically noting the comfort of the mattresses. A variety of pillows have also been appreciated for their comfort, although some reviews mentioned them being flat or uncomfortable.
Despite the mainly positive feedback, a few guests pointed out that the beds could use some improvements or replacements, noting issues such as the beds being too short, too hard or having dips. Additionally, some guests mentioned the need for more or better-quality blankets.
Overall, the majority of reviewers found Tru By Hilton Orlando Convention Center's bedding to be exceptionally comfortable, contributing to a pleasant stay.
Cleanliness
Tru By Hilton Orlando Convention Center enjoys a strong reputation for cleanliness among its guests. The hotel's cleanliness is frequently highlighted with many praising its immaculate and well-maintained facilities. Both the common areas and individual rooms are noted for their spotless condition, giving travelers confidence in the overall upkeep of the property.
Rooms are consistently described as very clean, modern and comfortable, contributing significantly to the positive guest experiences. Bathrooms, too, receive high marks for cleanliness and organization. The hotel's modern aesthetic adds to the fresh and inviting ambiance, making it a suitable choice for guests who prioritize hygiene and contemporary decor.
Social areas and amenities are also commended for their excellent upkeep, ensuring that all parts of the property meet high standards of cleanliness. Staff practices in cleaning and sanitizing are described as top-notch and the property’s organization and layout are frequently noted as contributing factors to its pristine condition.
While a few guests mentioned the need to request room cleaning services specifically, the overall sentiment remains overwhelmingly positive. With its super clean and well-maintained environment, Tru By Hilton Orlando Convention Center stands as a highly recommended option for cleanliness-conscious travelers.
Staff
The staff at Tru By Hilton Orlando Convention Center consistently receive high praise from guests, highlighted for their exceptional friendliness and helpfulness. Many reviews note the employees' professional demeanor and excellent customer service. The front desk staff particularly stand out for their warm welcome and efficient service, frequently being described as amazing and attentive. The bar and housekeeping staff also receive commendations for their friendliness and proactive assistance.
Guests often mention the polite and courteous behavior of the personnel, which contributes to a pleasant and accommodating atmosphere throughout the hotel. The dedication to maintaining a friendly and clean environment is a recurring theme with several reviews appreciating the prompt and effective response to guest needs.
Overall, the staff's commitment to providing top-notch service, combined with their friendly and engaging attitude, leaves a lasting positive impression on visitors, making their stay enjoyable and memorable.
Wi-Fi
Tru By Hilton Orlando Convention Center offers complimentary WiFi service that guests frequently praise for its strength and reliability. The Wi-Fi is noted to be strong and good with some guests describing the connection as very fast and reliable. Many appreciate the fact that the Wi-Fi is free and accessible throughout the premises.
However, not all reviews are completely favorable; a few guests have mentioned that the internet connectivity can be inconsistent with some reporting slow speeds and interruptions. Some reviews indicated that the complimentary Wi-Fi has a standard speed of 3-4 Mbps, which is considered rather slow for more demanding tasks, while faster WLAN services are available for an additional charge of 5 per day.
Overall, guests are generally satisfied with the free WiFi provided, although regular improvements and optimizations seem necessary to meet all users’ demands consistently.
Gym
The gym at Tru By Hilton Orlando Convention Center receives mixed reviews but leans positively for many guests. It is often described as clean, well-organized and equipped with modern machines. While some visitors found the gym to be adequately stocked and spacious with a great selection of equipment, others noted its small size but emphasized its cleanliness and utility. Multiple reviews praise the gym's welcoming atmosphere and availability of gym snacks, adding to the overall positive gym experience. Despite a few guests mentioning the absence of a gym, the general consensus suggests that the fitness facilities, including a gym and pool, provide a satisfactory workout environment for travelers.
Pool
Guests at Tru By Hilton Orlando Convention Center have shared a mix of insights about the hotel's pool, predominantly highlighting its positive aspects. The pool is often described as beautiful, nice and well-maintained. Visitors appreciated the clear and clean waters, which provide a relaxing atmosphere. The pool area is noted for being spacious, very clean and conducive to family fun with kids particularly enjoying the time spent there.
Guests found the outdoor pool to be large and sunny, offering a peaceful environment to cool down and unwind. While some reviews mentioned the pool being perfect, another highlighted that it’s a big, good-sized pool, reflecting general satisfaction with its capacity and design. The presence of steps and a family-friendly vibe adds to the accessibility and comfort for all visitors.
There were some critiques as well, such as the lack of a jacuzzi and occasional noise from a nearby air conditioner compressor. Also, some noted that the pool wasn't always perfectly heated. Despite these minor drawbacks, the overall sentiment towards the pool is overwhelmingly positive with guests repeatedly emphasizing its cleanliness, aesthetic appeal and the enjoyment it provided during their stay.
Parking
Guest reviews of the Tru By Hilton Orlando Convention Center reveal mixed feedback regarding the parking facilities. On the positive side, there are ample parking spaces available for guests with some reviews mentioning the convenience of free parking and the well-kept condition of the parking areas. The parking lot is also noted to be conveniently located close to rooms and entrance points, providing easy access for guests.
However, there are notable concerns regarding parking fees with many guests pointing out the additional cost of $15 per day for parking. Some guests feel that the parking fees should be more clearly disclosed, as hidden charges were a common complaint. Limited parking availability, particularly late at night, also poses a problem for some, making it difficult to find a parking spot. The parking lot can become crowded and is sometimes not sufficient to accommodate the number of guests, prompting suggestions for better parking provisions and improvements.
In summary, while the parking at Tru By Hilton Orlando Convention Center has positives such as ample and conveniently located spaces, issues with additional fees and limited availability detract from the overall experience.
Family
Tru By Hilton Orlando Convention Center is a gem for families looking for a comfortable and enjoyable stay in Orlando. The hotel stands out for its clean, well-maintained structure and family-friendly atmosphere, ideally located for family visits and sightseeing. The accommodation caters well to families, offering family rooms, though some guests mentioned the rooms can be a bit small.
A highlight for kids is the variety of games both in the room and in the lobby, making the stay fun and engaging for the younger guests. The lobby is comfortable and designed with families in mind, featuring a range of games and a pool table. Children particularly enjoy the breakfast games, which add a touch of fun to mealtime. There's also a pool for kids to enjoy, ensuring there's plenty to do without even leaving the hotel.
The hotel offers complimentary stays for kids, enhancing its appeal to families and provides amenities like Pack’n’play for babies. The service is noted as great overall, catering well to middle-class families and the family-oriented atmosphere ensures a pleasant experience for all. Despite some comments on the size of the family rooms, the overall feedback indicates that Tru By Hilton Orlando Convention Center is a great destination for families seeking a blend of comfort, convenience and entertainment.
3 Star
The Tru By Hilton Orlando Convention Center stands out as a commendable three-star hotel that delivers great value for money. Many guests appreciate its clean, modern and practical design, making it a reliable choice for economic travelers. The hotel is well-equipped for a three-star facility, maintaining good standards and ensuring a pleasant stay.
Despite its limited services, which is expected in its category, the accommodations and features provided are more than satisfactory. Guests find the experience to be better than typical for its rating and the property is consistently well-maintained. Described as minimalistic and cool, the hotel is often praised for being a great budget option with everything as promised.
Overall, for those seeking a dependable and affordable stay in Orlando, the Tru By Hilton Convention Center is a top pick in the three-star segment.
Business
Tru By Hilton Orlando Convention Center is a noteworthy choice for business travelers, providing facilities that cater specifically to their needs. The hotel offers excellent access to a fully equipped business center, making it convenient for guests to carry out their work efficiently. With conference facilities on site, it stands out as a valuable option for those attending or hosting business events. The location is advantageous, particularly for those visiting the Orlando Convention Center or attending shows like Megacon.
Services provided are conducive to a productive business stay with the rooms being designed to support work activities. The hotel goes the extra mile for business guests, providing free coffee as a perk. Overall, Tru By Hilton Orlando Convention Center is highly recommended for those traveling for work, due to its well-appointed business amenities and strategic location.
Heated Pool
Tru By Hilton Orlando Convention Center has received positive feedback for its heated pool, which guests found to be well-maintained and enjoyable. The pool includes heated sections, making it a pleasant experience even on cooler days. Guests have noted that the pool is family-friendly, contributing to a relaxing and enjoyable stay for families. It's an outdoor, multilevel pool, adding to its appeal. While there were a few mentions of the heater not working at times, the general consensus is that the available heated pool is a nice feature, complementing the overall amenities of the hotel.
Outdoor Pool
Tru By Hilton Orlando Convention Center offers a commendable outdoor pool that has received praise for its cleanliness and maintenance. Situated conveniently next to some rooms, this well-maintained pool provides a pleasant experience for guests seeking relaxation. The pool area is spacious and features modern décor with a beautiful and comfortable seating area that enhances the ambiance. Though the pool is not heated, it remains a popular spot for families and kids, providing ample space for everyone to enjoy. Guests appreciate the warm, family-friendly atmosphere and the nice lounge area located by the pool. Overall, the outdoor pool at Tru By Hilton Orlando Convention Center is an attractive amenity that adds value to guests' stays, making it a delightful place to unwind.
Dog Friendly
Tru By Hilton Orlando Convention Center welcomes pet owners with open arms, offering a pet-friendly atmosphere and accommodations that are perfect for those traveling with their furry friends. The hotel allows dogs and other pets, making it a popular choice for guests who want to bring their animals along. Visitors have noted it as a convenient and relaxing place for a pet stay with all necessary pet accommodations provided.
While the majority of reviews highlight the hotel's welcoming attitude towards pets, there are occasional mentions of dog barking during the night. However, many guests found their dog-friendly stay to be quiet and comfortable with minimal disturbances. Overall, Tru By Hilton Orlando Convention Center stands out as a good option for travelers looking for a pet-friendly stay in Orlando.
Yes, Tru By Hilton Orlando Convention Center has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Tru By Hilton Orlando Convention Center.
Yes, Tru By Hilton Orlando Convention Center welcomes dogs.
Yes, parking facilities are available at Tru By Hilton Orlando Convention Center.
Yes, Tru By Hilton Orlando Convention Center has a gym.