Hotel Urgaín
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Summary of reviewsHotel Urgaín is highly regarded for its exceptional location and overall guest experience. Situated at the gateway to the Señorío de Bertiz, this hotel provides an ideal base for exploring the enchanting Baztan Valley. Located directly opposite the entrance to the Bertiz Natural Park, the serene environment is perfect for nature walks and hikes, combined with convenient access to nearby attractions like Pamplona and Hendaye. Guests appreciate the tranquil setting and friendly staff, creating a peaceful retreat immersed in nature.
The hotel’s breakfast offerings are consistently praised for their hearty and delicious selections, with an impressive variety at a great value. The buffet features items like coffee, pastries, fruit, and cold cuts, described as more than satisfactory for the price, while the staff’s exceptional service enhances the welcoming atmosphere. Guests leave with a satisfying start to their day.
Dinner at Hotel Urgaín’s restaurant is equally commendable, known for its delicious home-cooked meals and excellent quality-price ratio. Generous portions and reasonable prices make it a preferred dining spot. The friendly and professional service, along with a versatile menu of snacks and dishes, adds to the remarkable dining experience, often recommended by visitors to the Baztán Valley.
Hotel Urgaín's rooms receive positive feedback for being spacious and clean, with modern amenities and newly renovated bathrooms. Some rooms offer picturesque views of the Bidasoa River, enhancing the comfortable ambiance. Despite minor critiques on beds and furniture, the general satisfaction with the room arrangements and the convenience of on-site dining contributes to an enjoyable stay.
Cleanliness is a standout feature, with reviews consistently mentioning the spotless rooms and well-maintained facilities. The hotel’s commitment to cleanliness complements the spacious and comfortable accommodations, offering great value for money.
The staff’s friendliness and professionalism are frequently lauded, with many highlighting their attentiveness and dedication to ensuring guest satisfaction. The exceptional service provided by the restaurant and bar staff contributes significantly to a welcoming and memorable experience.
Parking at Hotel Urgaín is convenient and adaptable, with options for indoor, outdoor, and covered parking, including specific spaces for motorcycles. While there are mixed opinions on the size of the parking spaces, the variety of options generally ensures cars and motorcycles are well accommodated, enhancing the appeal of staying at the hotel.
While the beds receive mixed reviews, with some criticisms on the age and comfort of the mattresses, the overall guest experience at Hotel Urgaín remains positive. The exceptional location, quality dining, clean accommodations, and friendly service create a highly recommended environment for those seeking a peaceful and satisfying stay in the area.
The hotel’s breakfast offerings are consistently praised for their hearty and delicious selections, with an impressive variety at a great value. The buffet features items like coffee, pastries, fruit, and cold cuts, described as more than satisfactory for the price, while the staff’s exceptional service enhances the welcoming atmosphere. Guests leave with a satisfying start to their day.
Dinner at Hotel Urgaín’s restaurant is equally commendable, known for its delicious home-cooked meals and excellent quality-price ratio. Generous portions and reasonable prices make it a preferred dining spot. The friendly and professional service, along with a versatile menu of snacks and dishes, adds to the remarkable dining experience, often recommended by visitors to the Baztán Valley.
Hotel Urgaín's rooms receive positive feedback for being spacious and clean, with modern amenities and newly renovated bathrooms. Some rooms offer picturesque views of the Bidasoa River, enhancing the comfortable ambiance. Despite minor critiques on beds and furniture, the general satisfaction with the room arrangements and the convenience of on-site dining contributes to an enjoyable stay.
Cleanliness is a standout feature, with reviews consistently mentioning the spotless rooms and well-maintained facilities. The hotel’s commitment to cleanliness complements the spacious and comfortable accommodations, offering great value for money.
The staff’s friendliness and professionalism are frequently lauded, with many highlighting their attentiveness and dedication to ensuring guest satisfaction. The exceptional service provided by the restaurant and bar staff contributes significantly to a welcoming and memorable experience.
Parking at Hotel Urgaín is convenient and adaptable, with options for indoor, outdoor, and covered parking, including specific spaces for motorcycles. While there are mixed opinions on the size of the parking spaces, the variety of options generally ensures cars and motorcycles are well accommodated, enhancing the appeal of staying at the hotel.
While the beds receive mixed reviews, with some criticisms on the age and comfort of the mattresses, the overall guest experience at Hotel Urgaín remains positive. The exceptional location, quality dining, clean accommodations, and friendly service create a highly recommended environment for those seeking a peaceful and satisfying stay in the area.
Hotel with Parking
Guest Reviews
Nestled at the gateway to the Señorío de Bertiz, Hotel Urgaín boasts an exceptional location that serves as a perfect base for exploring the beautiful Baztan Valley. Directly opposite the entrance to the Bertiz Natural Park, guests are treated to a serene environment ideal for hiking and nature walks in the picturesque surroundings. The area surrounding the hotel is well-connected, making it easy for visitors to embark on excursions to nearby towns and attractions such as Pamplona and Hendaye. The hotel's situation is not only vibrant and refreshing, but it also offers plenty of parking facilities, ensuring convenience for guests. The tranquility of the location combined with the friendly service from the staff makes Hotel Urgaín highly recommended for those seeking a peaceful retreat immersed in nature.
Hotel Urgaín offers a breakfast experience that consistently receives positive remarks from guests. The breakfast is known for being hearty, delicious, and a good value, with options starting at just €5. The buffet provides a wide variety of choices, including coffee, milk, juice, pastries, toast, fruit, and cold cuts, appealing to those who appreciate both quantity and quality. Guests repeatedly highlight the completeness and variety of the breakfast, which many find to be more than satisfactory for the price. The restaurant staff is often praised for their exceptional service, contributing to a welcoming atmosphere that enhances the overall dining experience. The breakfast at Hotel Urgaín is complemented by its convenient location, making it a great start to the day for travelers.
Hotel Urgaín offers a dining experience that guests consistently praise for its excellent quality and affordability. The restaurant's menu is celebrated for its delicious home-cooked meals and a remarkable quality-price ratio. Guests particularly appreciate the generous portions, and many highlight the great value for money, emphasizing that meals are well worth their price. The hotel restaurant is not only a perfect spot for dinner but also provides a satisfying breakfast option. Visitors speak highly of the exceptionally friendly and professional service, further enhancing their dining experience. The bar offers a diverse selection of snacks and dishes at very reasonable prices, making it a versatile choice for all meals. Whether enjoying a leisurely dinner or a simple lunch, the offerings are consistently noted as wonderful and satisfying. Dining at the hotel is frequently recommended for anyone visiting the Baztán Valley, underscoring the restaurant as a key feature of the hotel experience.
Hotel Urgaín has left a positive impression on its guests with its overwhelmingly spacious and clean rooms. Many guests have appreciated the large and well-equipped rooms, highlighting the comfort and modern amenities available, especially in the newly renovated bathrooms. The view of the Bidasoa River from some rooms adds to the experience, offering a picturesque touch to the stay. The rooms are not only sizeable but also come with clean and functional bathrooms, complementing the comfortable ambiance. Despite minor issues with the beds and some outdated furniture, guests seem to enjoy the overall room arrangement, enhanced by the convenience of an on-site restaurant. While the motel-style exterior corridor may not be to everyone's taste, the very spacious and brightly lit rooms more than make up for it, providing a comfortable retreat for travelers.
Hotel Urgaín receives mixed reviews regarding the comfort of its beds. While some guests find the beds comfortable, there are notable complaints about the mattresses being old and causing discomfort due to their softness and worn springs. Tall visitors may find the beds insufficiently long, resulting in feet sticking out, while others noted excessively soft and flattening pillows. Additionally, the creaky beds and wooden floors contributed to a less restful experience for some guests. Overall, while a few guests appreciated the comfort, the recurring issues with the quality of mattresses and pillows suggest room for improvement in enhancing guest satisfaction.
Nestled near a gentle river, Hotel Urgaín consistently garners positive remarks for its impressive cleanliness standards. Guests frequently highlight the spotlessly clean rooms and the newly renovated bathrooms, which boast modern fixtures and a large shower tub. The comfortable and spacious accommodations further enhance the experience, with many noting the inviting ambiance of the new, well-kept amenities. Although a few reviews suggest minor improvements could be made, the prevailing sentiment underscores the hotel's commitment to maintaining a pristine environment. Overall, Hotel Urgaín offers great value for money with its clean and comfortable facilities, ensuring a pleasant stay for its visitors.
At Hotel Urgaín, guests consistently highlight the exceptional qualities of the staff, noting their friendliness, attentiveness, and professionalism. The service is frequently described as very good, with staff members going out of their way to ensure guests' comfort and satisfaction. Reviewers specifically commend the spectacular attention from the cafeteria and restaurant staff, singling out their dedication and willingness to assist. The genuine kindness and affection of the staff create a welcoming and pleasant atmosphere, contributing to a memorable stay. Despite an occasional mention of indifference, the overwhelming sentiment is one of appreciation for the team's helpful and attentive demeanor. Whether interacting in the hotel or the bar, the staff leaves a lasting positive impression, making guests eager to return for another peaceful and happy experience.
Hotel Urgaín offers a variety of parking options that cater to different needs, making it a convenient choice for travelers. The hotel boasts both indoor and outdoor parking facilities, including a covered underground parking garage. Guests traveling by motorcycle will appreciate the dedicated parking options available specifically for their vehicles. The convenience of having parking on-site is frequently highlighted, with many noting that there was a parking space readily available. Despite some reviews mentioning the narrowness of the covered parking spaces, others describe the parking as spacious, particularly within the building’s garage. Additionally, the availability of free parking enhances the appeal of staying at Hotel Urgaín. However, while there may be limited parking, the combination of indoor, outdoor, and nearby parking options generally ensures that guests’ vehicles, whether cars or motorcycles, are well accommodated.
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Location
Breakfast
Dinner
Rooms
Beds
Cleanliness
Staff
Parking
No, Hotel Urgaín doesn't have any pool.
No, a spa isn't available at Hotel Urgaín.
No, Hotel Urgaín doesn't allow dogs.
Yes, parking facilities are available at Hotel Urgaín.
No, Hotel Urgaín doesn't have a gym.
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