Citadines Namba Osaka

Osaka 34.66229700, 135.50609900 , Naniwa-ku Nippombashi 3-5-25 (Show on Map)
9.2
Excellent


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Summary of reviewsCitadines Namba Osaka stands out as a premier accommodation option in Osaka, boasting a prime central location that is both convenient and tranquil. Situated in the heart of Namba, it is just a short walk from major attractions like Dotonbori and Kuromon Market, as well as key train stations such as Namba and Nippombashi. This allows for easy access to a variety of restaurants, shops and nightlife options, making it an excellent choice for travelers eager to explore Osaka’s vibrant culture. Despite its central location, the hotel manages to provide a peaceful retreat from the city's hustle and bustle.

Breakfast at Citadines Namba Osaka offers an extensive variety of options, ranging from Japanese to Western dishes, which have been well-received for their diversity and cleanliness. However, there are occasional mentions of limited selections and repetitive menus, indicating some room for improvement. The dinner experience is bolstered by the hotel's proximity to a plethora of external dining venues, including a well-regarded food court connected to the lobby and various nearby eateries, ensuring guests have ample and diverse culinary choices.

The rooms at Citadines Namba Osaka are frequently praised for their spaciousness, cleanliness and modern amenities. Guests particularly appreciate the larger-than-average rooms, well-equipped kitchens, comfortable beds and ample storage options, making it ideal for longer stays or family visits. The rooms are thoughtfully arranged with stylish decor and vibrant colors that enhance the overall ambiance. While there are occasional minor criticisms regarding cleaning oversights and small bathroom sizes, the overwhelmingly positive feedback emphasizes the comfort and practicality of the accommodations.

Cleanliness is a consistent highlight with both rooms and common areas described as exceptionally clean and well-maintained. Housekeeping earns commendations for their meticulous work, ensuring a pristine and welcoming environment.

The staff at Citadines Namba Osaka receive high praise for their friendliness, helpfulness and professionalism. Guests appreciate the warm atmosphere created by the attentive and efficient staff, who are always ready to assist with smiles and courteous behavior. The positive interactions with staff members add significantly to the overall guest experience.

WiFi at Citadines Namba Osaka receives mostly positive reviews for its strength, reliability and speed, despite some intermittent connectivity issues reported by a few guests.

The gym, although noted as small, is well-equipped and modern, providing a comprehensive range of equipment and 24/7 access. Guests find it effective for maintaining their fitness routines during their stay.

Citadines Namba Osaka is especially accommodating for families with spacious family rooms and dedicated play areas for children. The presence of family-friendly amenities like laundry rooms, baby strollers and cribs further enhances the convenience for families traveling with young children.

The beds are frequently highlighted as comfortable, clean and spacious, contributing to a restful sleep experience. The soft pillows and mattresses receive particular mention for their coziness.

Overall, Citadines Namba Osaka lives up to its four-star rating with its modern design, luxurious amenities, high cleanliness standards and exceptional service. The hotel's thoughtful combination of comfort, convenience and family-friendly features make it a highly recommended option for visitors seeking a high-quality stay in Osaka.
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Categories
Accessible Hotel
This hotel is well set in Osaka and offers accessible features.

4-Star Hotel
Citadines Namba Osaka offers serviced apartments with kitchen facilities. It is located in the Namba area, providing easy access to attractions.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Gym

Room Types
Studio Double Room The studio includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned studio provides a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Studio Twin Room The studio includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned studio features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit has 2 beds.

Family Room The studio includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned studio features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit has 2 beds.

Deluxe Double Studio The studio includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned studio provides a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Deluxe Twin Room The studio includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned studio features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit has 2 beds.

Executive Double Room The studio includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio offers a flat-screen TV with cable channels, soundproof walls, a seating area, a dining area as well as city views. The unit has 1 bed.

Executive Twin Room The studio includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio offers a flat-screen TV with cable channels, soundproof walls, a seating area, a dining area as well as city views. The unit has 2 beds.

Premier Twin Room The studio includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio offers a flat-screen TV with cable channels, soundproof walls, a seating area, a dining area as well as city views. The unit has 2 beds.

One-Bedroom Double This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, soundproof walls, a seating area as well as city views. The unit offers 1 bed.

One-Bedroom Twin This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV with cable channels, a washing machine, soundproof walls, a seating area as well as city views. The unit has 2 beds.

Two-Bedroom Suite This spacious suite features a kitchen, a seating area, 2 separate bedrooms and 1 bathroom with a bath and a shower. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite features a flat-screen TV with cable channels, a washing machine, soundproof walls, a dining area as well as city views. The unit has 2 beds.

Premier Double Room The studio includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio features a flat-screen TV with cable channels, soundproof walls, a seating area, a dining area as well as city views. The unit has 1 bed.

Guest Reviews
9.2
Excellent
Location
Citadines Namba Osaka enjoys a fantastic location known for being highly convenient and central to various attractions in the city. Situated in the heart of Namba, the hotel is just a short walk from key areas like Dotonbori, Kuromon Market and multiple train stations such as Namba and Nippombashi. This prime spot allows guests easy access to a variety of restaurants, shops and nightlife options, making it ideal for those wanting to explore Osaka's lively culture.

Despite being centrally located, the hotel maintains a quiet ambiance, providing a peaceful retreat without being far from the bustling activity of the city center. The proximity to public transportation is another major advantage with numerous reviews highlighting the convenience of being near multiple subway and train lines, ensuring seamless travel throughout Osaka and beyond, including direct routes to Kansai International Airport.

For food enthusiasts, the immediate vicinity is rich with a variety of dining options, from local eateries and sushi bars to international cuisine and convenience stores. Shopping aficionados also appreciate the closeness to major retail areas like Shinsaibashi and Den Den Town, known for their eclectic mix of fashion, electronics and anime shops.

Overall, Citadines Namba Osaka's superb location makes it an excellent choice for travelers looking to experience the city's vibrant energy while enjoying the convenience of easy access to transportation and local attractions.

Breakfast
The breakfast experience at Citadines Namba Osaka has garnered a mixed array of sentiments from guests. Many found the breakfast to be very good or even excellent, appreciating the wide selection and variety of options, ranging from Japanese to Western dishes. The breakfast buffet has been described as clean with numerous choices to satisfy diverse tastes, including Japanese, Western, Chinese and Middle Eastern options. Guests frequently enjoyed the extensive variety and found the setting pleasant and bright.

However, some areas of the breakfast service did not meet expectations. There were several mentions that the breakfast could be improved with critiques pointing to limited selections, lack of fresh brew coffee or hot cocoa and the repetitive nature of the menu. For some, the quality did not match up to the hotel's overall standards, finding the options lukewarm, not tasty or lacking in variety. Issues such as early breakfast cut-off times and the buffet being somewhat underwhelming were also noted.

A few guests felt that the breakfast was the weak point of their stay, suggesting that it has room for enhancement, especially in providing more choices and addressing the quality of certain dishes like soggy bacon and bland sausages. Despite these mixed reviews, the breakfast remains a significant part of the Citadines Namba Osaka experience, appealing to those who appreciate an extensive and varied buffet.

Dinner
Citadines Namba Osaka offers its guests a plethora of dining options, despite mixed reviews about its in-house restaurant. While some guests found the dinner options to be limited and not very appetizing, the hotel's proximity to a variety of external dining venues more than compensates for this. A food court is conveniently connected to the hotel's lobby, providing an array of tempting choices just steps away from the accommodations.

Guests can enjoy a community food hall in the adjacent building, well-regarded for its ramen and burgers. Additionally, the surrounding area is abundant with numerous restaurants, ensuring visitors have endless possibilities for dining. Within a short walking distance, guests can find delicious local eateries, including a standout ramen place just two minutes away.

The proximity to these food venues allows travelers to conveniently explore a wide range of culinary delights, from nearby food courts to local restaurants, making dining at Citadines Namba Osaka a varied and enjoyable experience.

Rooms
The guest reviews for Citadines Namba Osaka highlight the hotel’s rooms as a standout feature, eliciting widespread praise for their spaciousness, cleanliness and modern amenities. Numerous reviews emphasize that the rooms are far larger than typical Japanese hotel standards, allowing for a comfortable stay with ample space for luggage and personal items. The design and decor of the rooms are frequently mentioned as beautiful, stylish and thoughtfully arranged, featuring modern touches and vibrant colors that enhance the overall ambiance.

Many travelers appreciated the well-equipped kitchens in the rooms, complete with appliances like microwaves, fridges and even washing machines, which provided added convenience for longer stays or those traveling with families. The inclusion of comfortable beds, spacious bathrooms and effective soundproofing added to the overall satisfaction. Guests also noted the practicality of features such as multiple USB chargers, well-lit spaces and plenty of storage options.

Negligible criticisms included occasional mentions of minor cleaning oversights and small bathroom sizes, but these were overshadowed by the overwhelmingly positive feedback about room size and comfort. The presence of extensive amenities, like kitchen utensils, laundry facilities and cozy seating areas, went a long way in ensuring guests felt at home.

Overall, the reviews portray Citadines Namba Osaka as a hotel that offers exceptionally generous and well-appointed rooms, making it an excellent choice for visitors seeking a spacious, comfortable and convenient stay in Osaka.

Beds
The beds at Citadines Namba Osaka have garnered high praise from guests, consistently being described as comfortable, clean and spacious. Many reviews highlight the beds as among the best experienced during their travels in Japan with particular emphasis on the soft pillows and mattresses providing a cozy and restful sleep. Guests frequently noted the size of the beds, pointing out the large and roomy options that contributed to the overall comfort of their stay. Even when pillows were especially plush, it added to the luxury feel.

Some reviews did mention varying firmness levels with a few finding the beds either a bit hard or too soft, but these comments were overshadowed by widespread satisfaction with the overall bedding experience. The rooms themselves were often praised for being spacious and well-maintained, complementing the comfort of the beds. Overall, Citadines Namba Osaka has successfully created a sleep environment that many guests found to be exceptionally comfortable and inviting.

Cleanliness
Citadines Namba Osaka has garnered consistent praise for its impeccable cleanliness. Guests repeatedly highlight the hotel's spotless condition, mentioning that both rooms and common areas are exceptionally clean and well-maintained. The rooms, described as spacious, modern and comfortable, are thoroughly cleaned daily, maintaining a pristine environment for visitors. The facilities—including bathrooms, gyms and even the cafeteria—are noted for being clean and well-equipped.

The hotel offers bright, well-furnished rooms with ample amenities, contributing to the overall clean and comfortable ambiance. The establishment's modern design and high hygiene standards also leave a favorable impression with the property being relatively new and all features well-maintained. Housekeeping generally receives commendations for their meticulous work, ensuring that rooms are welcoming and spotless.

Guests appreciate the clean, well-organized premises and the spacious, stylish accommodations, which contribute significantly to a pleasant stay. Though there are occasional mentions of less-than-perfect cleaning consistency, overall, Citadines Namba Osaka stands out as one of the cleanest and most comfortable options in the area, ensuring a tidy and pleasant environment for all guests.

Staff
Citadines Namba Osaka stands out for its exceptional staff, receiving high praise from guests for their friendly, helpful demeanor and professional service. The cleaning staff take great pride in their work, ensuring that rooms are spotless and well-equipped, while the front desk and reception team are noted for their efficiency, attentiveness and excellent English-speaking skills. Guests appreciate the warm, inviting atmosphere created by the staff, who are always ready to assist with smiles and courteous behavior. Whether it's quick check-ins, luggage forwarding or helping with local recommendations, the staff's dedication to service enhances the overall guest experience. Many reviewers highlighted individual staff members for going above and beyond, making stays particularly memorable. Overall, the high level of hospitality and professionalism at Citadines Namba Osaka leaves a lasting positive impression on its visitors.

Wi-Fi
At Citadines Namba Osaka, feedback on the WiFi tends to show a varied experience. Many guests praised the complimentary WiFi for its strength and reliability with frequent remarks on its accessibility throughout the hotel and rooms. The internet connection is often described as excellent with a decent to fast speed, making it ideal for general browsing and routine online activities. The stability of the connection was appreciated by multiple visitors and some highlighted super-fast speeds exceeding 100 Mbps, delightful for demanding internet tasks.

However, amid the positive reviews, there were also some consistent concerns. Several guests encountered issues with slow or patchy WiFi, especially within certain areas of their rooms. Instances of the WiFi being down for a night or, in a few cases, throughout the entire stay, were noted. These intermittent connectivity problems made it difficult for some guests to use streaming services like YouTube or Netflix or conduct video calls.

In summary, while many patrons enjoyed stable, fast and reliable WiFi at Citadines Namba Osaka, there were notable intermittent issues affecting the convenience of some guests, suggesting a mixed but mostly positive overall experience.

Gym
Citadines Namba Osaka offers a modern and well-equipped gym that has received favorable feedback from guests. While the facility is noted as small by some, it is appreciated for its comprehensive range of equipment and 24/7 access. Many reviews highlight the gym as great, excellent and the best encountered in hotel stays, emphasizing the quality and usability of the facilities. The fitness center boasts modern machines and is reported to be in perfect condition, making it effective for various workout needs. Additionally, the convenience and comfort of the gym are frequently mentioned, suggesting an overall positive experience for those looking to maintain their fitness routine while staying at the hotel, though a few remarks indicate that cleanliness and facility adequacy could be improved.

Family
Citadines Namba Osaka stands out as a highly family-friendly hotel, particularly catering to families with children. The hotel's amenities and spaces specifically designed for young guests are repeatedly mentioned, creating a perfect environment for a family stay. The presence of dedicated playrooms, children’s playgrounds and kids' play areas are cited as significant highlights, giving children enjoyable spaces to play and keep entertained.

Families appreciate the spacious, comfortable family rooms equipped with family-friendly amenities. The availability of facilities such as laundry rooms further adds to the convenience for families staying for longer durations. Many visitors mentioned the hotel's proximity to local attractions like Namba and Nihonbashi, making it an easily accessible and convenient option for exploring the city.

The hotel also accommodates larger family groups, highlighting group-friendly spaces and large family suites. The overall atmosphere of the property is warm and welcoming, ensuring that families, including those with very young children, have a pleasant stay. Several reviews note the presence of extras like baby strollers and cribs, further demonstrating the hotel’s commitment to catering to families.

The accommodating environment extends to common areas and open spaces designed to be child-friendly, making it an ideal choice for families traveling together. With its thoughtful amenities and a well-organized play area for children, Citadines Namba Osaka consistently delivers a comfortable and enjoyable experience for families, earning high recommendations from those who have stayed there.

4 Star
Citadines Namba Osaka sets a high bar in the hospitality sector with its solid four-star rating, genuinely deserving this accolade based on several aspects. Guests frequently describe the hotel as luxurious and high-end, boasting four-star level facilities and services that contribute to an exceptional experience overall. Visitors particularly appreciate the modern design and luxurious amenities, which ensure a high-quality stay.

The hotel also receives praise for its cleanliness and good housekeeping, aligning well with its four-star status. Many reviews highlight the spacious and stylish rooms as impressive, offering modern comforts set within a high standard of accommodation. The friendly and helpful staff amplify this experience, delivering exceptional service that stands out.

Guests often comment on the hotel's excellent value for money and competitive pricing, which is rare for such a high-end experience in a bustling area like Nippombashi district. Its great location next to popular streets and game shops, as well as proximity to the subway, adds to its appeal.

However, it's noted that the breakfast offering lags behind the otherwise stellar standards, being too standard for a four-star hotel. Despite this, overall satisfaction remains high with guests feeling the hotel atmosphere is excellent and worth the four-star rating. Highly recommended by many, Citadines Namba Osaka is considered one of the best places to stay in Japan, particularly for those looking for value in a new and stylish environment.

Business
Citadines Namba Osaka has garnered favorable reviews from business travelers for its extensive range of business-friendly facilities and services. The hotel offers a convenient workspace and comfortable working desks, making it highly suitable for remote work and day-to-day business activities. Its business center includes well-equipped meeting rooms, conference facilities and essential amenities such as printer and fax services. Suite rooms are reported to be particularly advantageous for business purposes.

The hotel is noted for its great value and proximity to train stations, which can be easily accessed for commuting needs, although it is not extremely close to a subway station, necessitating a long walk with luggage for some guests. Despite this minor inconvenience, the Wi-Fi service has been praised as reliable and vital for business trips.

Citadines Namba Osaka provides a variety of lounge spaces with comfortable tables, enhancing the remote working experience by offering areas to refresh one’s mood. Staff members are consistently described as friendly, professional and efficient, contributing to the overall positive experience for business travelers.

While labeled as a typical business hotel, the consistent positive feedback highlights it as a good hotel choice for business stays with highly recommended amenities and services. However, some guests have pointed out that the breakfast could be improved when compared to other business hotels and there's some room rate variation that prospects should consider. Overall, it is a very good hotel for business, earning high recommendations for its business-class facilities and dedicated services.

Accessible
Citadines Namba Osaka impresses with its accessibility features, making it a suitable choice for guests with disabilities and special needs. Located in a vibrant area, it's well-connected via train and subway stations, facilitating ease of travel to popular tourist spots and shopping districts. The hotel boasts accessible rooms and public areas with amenities specifically designed for guests with disabilities.

The presence of handrails in bathrooms adds to the convenience, though some guests noted that the high step into the bath could pose challenges for less mobile individuals. Despite a few accessibility hiccups, the hotel's close proximity to restaurants and shopping streets enhances its appeal, especially for family-friendly and long-term stays. With its handicap- and senior-friendly facilities, Citadines Namba Osaka stands out as a comfortable and accessible accommodation option for a diverse range of travelers.

Dog Friendly
Citadines Namba Osaka is highly regarded for its dog-friendly facilities, making it an excellent choice for travelers with pets. The hotel offers dog-friendly spaces and is a good fit for couples traveling with their dog. Pets are well-secured and both dogs and cats are accepted as part of the stay. Guests find it to be the best experience when staying with dogs with rooms featuring pet-friendly amenities such as kitchens and microwaves for preparing their dog's food. Additional thoughtful touches include providing dog beds and dishes, contributing to a hospitable environment for pets. The overall atmosphere is welcoming for furry companions.


No, Citadines Namba Osaka doesn't have any pool.

No, a spa isn't available at Citadines Namba Osaka.

No, Citadines Namba Osaka doesn't allow dogs.

No, parking facilities aren't available at Citadines Namba Osaka.

Yes, Citadines Namba Osaka has a gym.

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